Hotel JAL City Tokyo Toyosu

Hotels
8.7 (8192 reviews)
Koto-ku Toyosu 6-4-20 , Tokyo , JP
+81 3-5962-4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Location
Efficient Staff
Cons:
Breakfast Temperature
Staff Attitude
Value for Money

Categories

Cleanliness
9.19
The hotel was noted for being very clean with efficient staff.
Service
8.66
General service was noted positively, though one comment mentioned that the personnel lacked a human touch.
Location
8.9
Convenient location with easy access to public transport, though some reviews indicated distance from central areas.
Room Quality
8.96
Rooms are described as spacious and comfortable, with a great view.
Amenities
8.68
The presence of a convenience shop on-site was appreciated, though more amenities could be desired.
Value for Money
8.14
Some feedback suggested that the value for money may not be as high compared to other hotels.
Food and Beverage
8.19
Breakfast was nice but needs better temperature management.
Overall Experience
8.86
Guests generally had a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:33

Property Description

Luxurious 4-Star Accommodation
Hotel JAL City Tokyo Toyosu offers a luxurious 4-star experience in the heart of Tokyo. Guests can enjoy modern amenities and convenient facilities during their stay.

Convenient Facilities
The hotel features a restaurant, a 24-hour front desk, and free WiFi throughout the property. Guests can also benefit from the presence of an ATM on-site. Additionally, the non-smoking property is located close to attractions such as Urban Dock LaLaport Toyosu and i-muse IHI History Museum.

Comfortable Rooms and Delicious Breakfast
Guests can relax in air-conditioned rooms equipped with essential amenities like a wardrobe, coffee machine, and flat-screen TV. A buffet breakfast is served every morning, ensuring a delightful start to the day.

Experience luxury and comfort at Hotel JAL City Tokyo Toyosu. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 8192 reviews
Cleanliness: 9.19
Service: 8.66
Location: 8.9
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
C
Chantal • couple • gb
8
A nice hotel away from the crowds but within striking distance of the train for easy access into the main Wards of Tokyo
Pros:

A good bolt hole away from the liveliness of the city. Clean and tidy and a good breakfast. Staff were really helpful and patient, particularly with the luggage forwarding service.

2026-09-20 • via Nuitee
E
Ellen • couple • nl
9
We had a wonderful time here, see you next time.
Pros:

Very friendly staff, very clean rooms, good location with convenient public transport options nearby, fantastic breakfast

Cons:

The mattresses were a bit too firm for our backs

2026-09-19 • via Nuitee
F
Faisal • couple • sa
10
2026-09-19 • via Nuitee
F
Faisal • couple • sa
10
2026-09-19 • via Nuitee
M
Mayumi • solo_traveller • jp
10
2026-09-19 • via Nuitee
M
Mayumi • couple • jp
8
2026-09-19 • via Nuitee
A
Anthony • extended_group • us
10
2026-09-18 • via Nuitee
R
Richard • couple • nl
9
Modern hotel met gunstige ligging.
Pros:

Ligging.

Cons:

Niets.

2026-09-18 • via Nuitee
E
Erdinc • solo_traveller • nl
8
2026-09-18 • via Nuitee
M
Maddison • family_with_children • au
8
Nice Views
Pros:

I was a comfortable stay with good room size.

Cons:

The breakfast was not really worth it and wouldnt included that if we were to stay again

2026-09-18 • via Nuitee
N
niu • family_with_children • jp
8
2026-09-18 • via Nuitee
M
Maria • solo_traveller • pl
9
2026-09-18 • via Nuitee
G
Gökhan • couple • de
10
2026-09-17 • via Nuitee
S
Stefan • couple • de
7
Sehr gut für einen Zwischenstopp
Pros:

Nähe zu. Flughafen

Cons:

insgesamt sehr steril keine Atmosphäre

2026-09-17 • via Nuitee
S
Susan • couple • au
8
2026-09-17 • via Nuitee
井上 • solo_traveller • jp
6
Pros:

ピクサー展が目の前にあったし駅も近く、チェックイン、アウト前後に荷物を預かってくれ対応も丁寧でした！

Cons:

冷蔵庫に冷凍庫がついてなかった、
脱衣所と洗面所、トイレが仕切られてなくて、友達と行ったのでお風呂の間トイレに行けなくて少し不便でした
思ったより狭くてスーツケースを開けるのが窮屈、、

2026-09-16 • via Nuitee
N
Naoko • couple • jp
8
2026-09-16 • via Nuitee
T
Thomas • couple • gb
8
Perfect value for money for Tokyo
Pros:

It’s everything you need in Tokyo. 5 minutes walk from the closest subway station & Toyuso market is also a short walk away.

Cons:

Hotel Jal gave us everything we needed

2026-09-16 • via Nuitee
F
Frances • couple • au
8
Pros:

Clean, well presented, lovely staff

Cons:

Beds were rock hard

2026-09-16 • via Nuitee
加藤 • solo_traveller • jp
10
2026-09-16 • via Nuitee