Hotel JAL City Tokyo Toyosu

Hotels
8.7 (7294 reviews)
Koto-ku Toyosu 6-4-20 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Location
Efficient Staff
Cons:
Breakfast Temperature
Staff Attitude
Value for Money

Categories

Cleanliness
9.19
The hotel was noted for being very clean with efficient staff.
Service
8.66
General service was noted positively, though one comment mentioned that the personnel lacked a human touch.
Location
8.9
Convenient location with easy access to public transport, though some reviews indicated distance from central areas.
Room Quality
8.96
Rooms are described as spacious and comfortable, with a great view.
Amenities
8.68
The presence of a convenience shop on-site was appreciated, though more amenities could be desired.
Value for Money
8.14
Some feedback suggested that the value for money may not be as high compared to other hotels.
Food and Beverage
8.19
Breakfast was nice but needs better temperature management.
Overall Experience
8.86
Guests generally had a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:33

Property Description

Luxurious 4-Star Accommodation
Hotel JAL City Tokyo Toyosu offers a luxurious 4-star experience in the heart of Tokyo. Guests can enjoy modern amenities and convenient facilities during their stay.

Convenient Facilities
The hotel features a restaurant, a 24-hour front desk, and free WiFi throughout the property. Guests can also benefit from the presence of an ATM on-site. Additionally, the non-smoking property is located close to attractions such as Urban Dock LaLaport Toyosu and i-muse IHI History Museum.

Comfortable Rooms and Delicious Breakfast
Guests can relax in air-conditioned rooms equipped with essential amenities like a wardrobe, coffee machine, and flat-screen TV. A buffet breakfast is served every morning, ensuring a delightful start to the day.

Experience luxury and comfort at Hotel JAL City Tokyo Toyosu. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 7294 reviews
Cleanliness: 9.19
Service: 8.66
Location: 8.9
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
P
Prerana • couple • in
9
The hotel room was a good size and very comfortable. The toiletries and pyjamas were wonderful. The staff at breakfast w
Pros:

The property had a beautiful city view

Cons:

Nothing

2026-02-14 • via Nuitee
G
Gary • couple • us
10
2026-02-14 • via Nuitee
Y
Yu Hsuan • couple • tw
9
2026-02-14 • via Nuitee
B
Bayram Ali • extended_group • tr
4
Orta
Pros:

Fiyat dengesi

Cons:

Konumu ve çalışanlarını.
Küvete aldanmayın oyuncak çıkıyor yani beş yaş altı çocuklar için

2026-02-14 • via Nuitee
A
Adalberto • couple • us
10
Excellent
Pros:

I really enjoyed that there was a Lawson down stairs that was open 24 hours.
Rooms were cleaned daily & the staff was extra nice.
There’s also a restaurant down stairs and the food is amazing.
Metro stations Is just a block away which made it easy for us to move around.
Overall, if I decide to come back. I would stay here again.

Cons:

There’s nothing not to like about the property. In my opinion it was spot on.

2026-02-14 • via Nuitee
K
Katherine • couple • au
10
2026-02-14 • via Nuitee
久美子 • couple • jp
10
とても良かった
Pros:

食事が美味しかったです

Cons:

特になし

2026-02-14 • via Nuitee
M
Megumi • family_with_children • jp
10
とても快適に過ごせました。
Pros:

部屋がオシャレで、水回りもとても綺麗でした。
トイレ・バスが別々なのも良いですし、個人的にドライヤーがリファで嬉しかったです。
綺麗で清潔感もあり滞在中とても快適でした。
次、宿泊するなら部屋でゆっくりする時間も作りたいです。

Cons:

無いです。

2026-02-14 • via Nuitee
M
Mikiko • extended_group • jp
8
2026-02-14 • via Nuitee
Y
yoko • family_with_children • jp
8
2026-02-13 • via Nuitee
A
Atara • solo_traveller • au
10
Really convenient, clean and comfortable
Pros:

Nice view, room made up every day felt very fresh and clean. Nice bathroom setup.

2026-02-13 • via Nuitee
C
Carlos Mota • family_with_children • br
10
Hotel maravilhoso!
Pros:

Tudo perfeito, atendimento maravilhoso. Uma vista incrível pra cidade. Funcionarios educados e prestativos. Serviço de quarto impecável e café da manhã espetacular! E ainda tem uma lawson dentro do hotel! Recomendo a todos.

2026-02-13 • via Nuitee
渡邊智 • family_with_children • jp
10
Pros:

朝食がおいしい

Cons:

なし

2026-02-13 • via Nuitee
奈緒子 • solo_traveller • jp
10
2026-02-13 • via Nuitee
S
Steven P • family_with_children • gu
7
Pros:

Affordable

2026-02-13 • via Nuitee
I
IBRAHIM • solo_traveller • gb
10
It’s was great would highly recommended
Pros:

Everything

Cons:

Nothing

2026-02-12 • via Nuitee
S
SATOMI • family_with_children • jp
10
最高のお部屋でスタッフの応対も気持ち良かった
Pros:

豊洲市場の10周年でとてもお安く泊まれ、その上スタッフの方が無料でアップグレードのお部屋にして下さっていた。広くてゴージャスで素晴らしかった。

Cons:

特になし

2026-02-11 • via Nuitee
A
Al-Karbouli • solo_traveller • nz
10
2026-02-11 • via Nuitee
A
Aaron • couple • de
4
Noisy but otherwise nice
Pros:

Room was large and clean, staff were nice, elevators were always available.

Cons:

There was constant trampling in the floors above us. I contacted the hotel staff about it multiple times but it did not improve.

2026-02-11 • via Nuitee
E
Ellie • couple • gb
7
2026-02-11 • via Nuitee