Hotel JAL City Tokyo Toyosu

Hotels
8.7 (7809 reviews)
Koto-ku Toyosu 6-4-20 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Location
Efficient Staff
Cons:
Breakfast Temperature
Staff Attitude
Value for Money

Categories

Cleanliness
9.19
The hotel was noted for being very clean with efficient staff.
Service
8.66
General service was noted positively, though one comment mentioned that the personnel lacked a human touch.
Location
8.9
Convenient location with easy access to public transport, though some reviews indicated distance from central areas.
Room Quality
8.96
Rooms are described as spacious and comfortable, with a great view.
Amenities
8.68
The presence of a convenience shop on-site was appreciated, though more amenities could be desired.
Value for Money
8.14
Some feedback suggested that the value for money may not be as high compared to other hotels.
Food and Beverage
8.19
Breakfast was nice but needs better temperature management.
Overall Experience
8.86
Guests generally had a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:33

Property Description

Luxurious 4-Star Accommodation
Hotel JAL City Tokyo Toyosu offers a luxurious 4-star experience in the heart of Tokyo. Guests can enjoy modern amenities and convenient facilities during their stay.

Convenient Facilities
The hotel features a restaurant, a 24-hour front desk, and free WiFi throughout the property. Guests can also benefit from the presence of an ATM on-site. Additionally, the non-smoking property is located close to attractions such as Urban Dock LaLaport Toyosu and i-muse IHI History Museum.

Comfortable Rooms and Delicious Breakfast
Guests can relax in air-conditioned rooms equipped with essential amenities like a wardrobe, coffee machine, and flat-screen TV. A buffet breakfast is served every morning, ensuring a delightful start to the day.

Experience luxury and comfort at Hotel JAL City Tokyo Toyosu. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 7809 reviews
Cleanliness: 9.19
Service: 8.66
Location: 8.9
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
S
Sofia • solo_traveller • it
9
Pros:

Ampia stanza moderna e pulita in posizione buona (Quartiere tranquillo che mi è piaciuto e collegato con un bus alle zone di interesse di Tokyo). Insonorizzatanbene. Supermercato sotto casa comodissimo.

2026-06-06 • via Nuitee
T
TATIANA • solo_traveller • it
10
Pros:

Ci è piaciuto tutto

Cons:

-

2026-06-06 • via Nuitee
K
Krishnan • solo_traveller • in
8
Pros:

Good location and large rooms with a convenient location next to scenic open spaces

Cons:

Some problem with room cleanliness. It took some time for the hotel to acknowledge the problem and shift the room. However the alternate room provided was not as good and spacious as the previous room

2026-06-06 • via Nuitee
V
Veydant • solo_traveller • in
8
2026-06-06 • via Nuitee
A
Ayşe Deniz Durmuş • solo_traveller • tr
8
Güzel otel ama kahvaltısı eksik
Pros:

Oda güzeldi. 17. Katta manzarası güzeldi. Yüz temizleme ürünleri ve saç kurutması güzeldi. Duş ile birlikte ayrıca bir küvet olması güzeldi. Temizdi.

Cons:

Kahvaltısı Japon misafirlere yönelikti, çok çeşit vardı evet ama hepsi Japon kahvaltısı içindi. Genelde hiçbir şey yiyemedim kahvaltıda. Odada valiz açacak yer çok yoktu. Bence söylenenden daha küçüktü

2026-06-06 • via Nuitee
C
cin • couple • it
9
4stelle a un buon prezzo
Pros:

Stanza comoda, bella vista e molto pulito.

Cons:

Intorno c’è molto poco, ma in compenso si raggiunge tutto in metro.

2026-06-06 • via Nuitee
G
Gemma • couple • gb
10
Lovely lovely !
Pros:

It was spacious and was very clean and could not fault the staff or amenities.

2026-06-06 • via Nuitee
L
L. • family_with_children • fr
10
Bon séjour, j'y retournerai.
Pros:

Super hôtel, bien plaçé (près du métro Shin-maé), petit déjeuner avec beaucoup de choix, personnel accueillant et disponible. Une vue magnifique sur le quartier. Si je reviens à Tokyo, je retrournerai à cet hôtel.

Cons:

La place pour ranger les valises dans la chambre, le choix du plat à la carte pour le dîner très restreint.

2026-06-06 • via Nuitee
J
Jacob • solo_traveller • in
10
Pros:

The property is near the shijo mae metro station. It has easy access to toyosu, teams labs and the toyosu banrai food market.
The hotel has a Lawson attached, so it was easy for me to withdraw yen and go for late night snacks

Cons:

N/A

2026-06-06 • via Nuitee
C
Corey • solo_traveller • gb
10
Quality service - Thank you
2026-06-05 • via Nuitee
E
Elva • extended_group • al
10
2026-06-05 • via Nuitee
R
Rebecca • couple • es
9
Muy buena estancia
Pros:

Habitaciones amplias sin ruido. Camas súper cómodas. Fue el primer hotel después de un mes en Japón donde realmente pudimos descansar. Desayuno bastante completo. La zona nos gustó, diferente al centro de Tokyo.

Cons:

Nada

2026-06-05 • via Nuitee
R
Riko • couple • jp
7
2026-06-04 • via Nuitee
R
RIKA • couple • jp
10
2026-06-04 • via Nuitee
O
Oussama • couple • de
10
2026-06-04 • via Nuitee
G
Gloria ssali • solo_traveller • ug
1
2026-06-03 • via Nuitee
A
Amber • couple • us
8
Overall my stay was good, quiet and cozy. I would recommend for light travers and minimalist guest
Pros:

The staff & management were excellent and spoke English well, assisting with an effortless check-in. Also the view from the room was as advertised. There is a 24 hour Lawson convient store , in addition to myrtille markets and restaurants walking distance from JAL. My favorite feature were the heated toilet seats.

Cons:

The rooms are extremely small and do not provide wash cloth for face.

2026-06-03 • via Nuitee
A
AIBA • solo_traveller • jp
7
Cons:

入口がわかりにくい

2026-06-03 • via Nuitee
M
Micke Andrew • couple • be
8
The place is nice but, a little bit far from Tokyo city center
2026-06-03 • via Nuitee
K
kamidokoro • couple • jp
8
よかったです
Pros:

清潔感がありました。

Cons:

雨の音が気になりました。

2026-06-03 • via Nuitee