Hotel JAL City Tokyo Toyosu

Hotels
8.7 (7704 reviews)
Koto-ku Toyosu 6-4-20 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable Rooms
Good Location
Efficient Staff
Cons:
Breakfast Temperature
Staff Attitude
Value for Money

Categories

Cleanliness
9.19
The hotel was noted for being very clean with efficient staff.
Service
8.66
General service was noted positively, though one comment mentioned that the personnel lacked a human touch.
Location
8.9
Convenient location with easy access to public transport, though some reviews indicated distance from central areas.
Room Quality
8.96
Rooms are described as spacious and comfortable, with a great view.
Amenities
8.68
The presence of a convenience shop on-site was appreciated, though more amenities could be desired.
Value for Money
8.14
Some feedback suggested that the value for money may not be as high compared to other hotels.
Food and Beverage
8.19
Breakfast was nice but needs better temperature management.
Overall Experience
8.86
Guests generally had a positive experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:33

Property Description

Luxurious 4-Star Accommodation
Hotel JAL City Tokyo Toyosu offers a luxurious 4-star experience in the heart of Tokyo. Guests can enjoy modern amenities and convenient facilities during their stay.

Convenient Facilities
The hotel features a restaurant, a 24-hour front desk, and free WiFi throughout the property. Guests can also benefit from the presence of an ATM on-site. Additionally, the non-smoking property is located close to attractions such as Urban Dock LaLaport Toyosu and i-muse IHI History Museum.

Comfortable Rooms and Delicious Breakfast
Guests can relax in air-conditioned rooms equipped with essential amenities like a wardrobe, coffee machine, and flat-screen TV. A buffet breakfast is served every morning, ensuring a delightful start to the day.

Experience luxury and comfort at Hotel JAL City Tokyo Toyosu. Book your stay now for an unforgettable Tokyo getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 7704 reviews
Cleanliness: 9.19
Service: 8.66
Location: 8.9
Room Quality: 8.96
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
A
A • solo_traveller • gb
8
2026-05-09 • via Nuitee
K
Kaku • couple • ca
10
2026-05-09 • via Nuitee
R
Russell • solo_traveller • us
9
2026-05-09 • via Nuitee
R
Russell • solo_traveller • us
9
Pros:

Good location for cruise

Cons:

Few restaurants close by.

2026-05-09 • via Nuitee
M
Maria Juliawati • couple • id
9
Pros:

Good value

Cons:

Excess is quite remote

2026-05-09 • via Nuitee
M
Miku • couple • jp
10
快適
Pros:

公共交通機関へのアクセスと清潔感

Cons:

特にないです。

2026-05-09 • via Nuitee
O
Olivia • solo_traveller • nz
10
Pros:

Good size, super clean

2026-05-09 • via Nuitee
J
Junichi • couple • jp
5
疲れました。
Pros:

お風呂・清潔感・ロケーション等はすごく良かったですね。

Cons:

チエックインが遅くなったために、夕食がホテル内でとることが出来ずフロントの女性に食事のできるところの案内を
受けましたが、豊洲駅方面に行けば遅くまで営業しているところがあります。との案内でしたがもう少し詳細なアナウンスが欲しかったですね。徒歩で行かれますか？距離はこれくらい、タクシーなら何分とかですね。
ちょうど妻がヒールで出かけたために、靴擦れが出来てしまい歩くことが大変でしたが、それでも支えながら到着しながらも閉店時間に５分ほど間に合わず、結局食事できずにホテルに戻りました。
まあ、自分たちも悪いのですがもう少し地図で案内していただけると良かったと思います。

2026-05-08 • via Nuitee
A
Anna • couple • jp
10
快適でした、ありがとうございました。
Pros:

綺麗だった、コンビニがホテル内から外に出ずに行くことができて便利だった。

Cons:

宿泊されているのが海外の方が多く、エレベーター内など若干匂いがきついことが多かった。

2026-05-08 • via Nuitee
N
Nikita • solo_traveller • ru
10
2026-05-08 • via Nuitee
N
Nawaf • solo_traveller • us
8
2026-05-07 • via Nuitee
B
Bruno • solo_traveller • it
10
2026-05-07 • via Nuitee
M
Maria Juliawati • couple • id
9
Good
Pros:

Good value

Cons:

Difficult access from airport

2026-05-07 • via Nuitee
M
MISAKO • family_with_children • jp
8
お手頃価格でプチ贅沢するのに最適。駅近く、観光も交通も。
Pros:

部屋キーをもらいエレベーターで上がると落ち着いたふんの廊下。リラックス出来るアロマの香り。部屋に入るとローケーションが良く、豊洲の夜景がとても綺麗だった。

Cons:

お部屋はとても綺麗でしたが、大きな扉の向こうに洗面所、お風呂、トイレとありましたが、トイレはもう少し個室感がある感じで扉が欲しいです。大きな扉を閉めてしまうとお部屋が狭く感じらのですが、トイレに入る時
その扉を閉めても落ち着く事が出来ず、ソワソワ。1人で泊まるには良いですが〜
あと、洗面所に小さな椅子が欲しいです。ヘアメイクするのに…

2026-05-07 • via Nuitee
F
FUMIKI • couple • jp
8
2026-05-06 • via Nuitee
V
Vikroriia • extended_group • fi
10
2026-05-06 • via Nuitee
V
Vikroriia • extended_group • fi
10
2026-05-06 • via Nuitee
Y
YUKARI • couple • jp
8
立地が良い！！
Pros:

掃除が行き届いていて良かった。
下にローソンがあるのも嬉しいし、豊洲市場や駅から徒歩圏内なのもとても便利で楽しめた。

Cons:

トイレの鍵がわかりにくかった。

2026-05-06 • via Nuitee
S
Suzanne • couple • au
9
Pros:

Did not have breakfast but had lunch which was very average

Cons:

Food choices very average

2026-05-06 • via Nuitee
M
Mark • family_with_children • nl
10
2026-05-05 • via Nuitee