Sonder by Marriott Bonvoy Sloane Square Apartments Chelsea

Hotels
•
VR_PM Sonder
6 (2 reviews)
London, England, SW1W8LP , London , GB
44-7403-925488

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Children allowed

Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
Free WiFi
Concierge service
Wheelchair accessible
Elevator
Smoke-free property
Housekeeping on request
No single-use plastic stirrers
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Review Highlights

Pros:
Great location
Nice beds
Good amenities
Easy communication
Cons:
Unpleasant odors
Customer service issues
Broken amenities
Poor WiFi
No air conditioning

Categories

Cleanliness
3
The cleanliness of the apartment was a notable issue, with guests complaining about unpleasant odors.
Service
4
Service received mixed reviews with some guests expressing dissatisfaction with response times from customer service.
Location
9
Guests were very pleased with the location, often highlighting it as a major advantage.
Room Quality
4.5
Reviewers reported issues with room quality such as broken amenities and discrepancies between advertised and actual room sizes.
Amenities
7
The amenities were generally appreciated, but there were complaints about the lift not operating and a lack of air conditioning.
Value for Money
5
Guests had mixed feelings about the value for money, with some dissatisfaction due to the maintenance and service issues.
Food and Beverage
7.5
There was no specific mention of food and beverages, so the rating is neutral and assumes standard satisfaction.
Overall Experience
6.5
While the location was well-received, overall experiences were dampened by issues with cleanliness, service, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 18:18

Property Description

Convenient Amenities & Services
Make use of complimentary wireless internet access and concierge services during your stay.

Cozy and Well-Equipped Guestrooms
Featuring individually decorated guestrooms with kitchens, stovetops, microwaves, and flat-screen televisions for your comfort.

Central Location
Enjoy easy access to popular attractions such as Sloane Square, Buckingham Palace, and Hyde Park within a short distance from the hotel.

To book your stay at Sonder Sloane Square, where comfort meets convenience, please make your reservation now!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    No pets, service animals welcome

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Video

Guest Reviews

6
Based on 2 reviews
Cleanliness: 3
Service: 4
Location: 9
Room Quality: 4.5
Amenities: 7
Value for Money: 5
Food and Beverage: 7.5
Overall Experience: 6.5
S
Selena • family
10
Pros:

Wifi does work here just need to do a different lettercase than what is provided. Very clean and spacious apartment with the needed amenities. Lamp in living room doesn’t work but other than that everything works fine. I have stayed with Sonder before in Montreal, Canada and I yet again really enjoyed my stay and will definitely be booking again. Price was great for what you get compared to hotels and other stays in the area. Area is very quiet and clean but close to transport and is very walkable to main parts of the city that we wanted to see.

2024-12-29 • via Nuitee
V
Verified traveler
2
Pros:

No one onsite to help
Iinternet not working,
No water bottle at site.
Negative experience.

2024-09-27 • via Nuitee