Mix Smart

Hotels
MIX Hotels
7.4 (223 reviews)
CL Antoni Maria Alcover 10 , El Arenal , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast
Comfortable beds
Coworking space
Cons:
Poor cleanliness
Unpleasant odor in hallways
Inconsistent service
Breakfast quality issues

Categories

Cleanliness
4.48
Numerous complaints about dirty towels and burnt linens indicate poor cleanliness standards.
Service
8.95
Friendly staff noted, though some negative experiences reported with specific receptionists.
Location
8.49
Good location mentioned generally, but some comments about accessibility.
Room Quality
6.94
Mixed feelings about room quality; issues raised regarding cleanliness and comfort.
Amenities
7.97
Amenities like a coworking space were appreciated, but there were complaints about the coffee machine.
Value for Money
8.43
Good value noted, especially for the price paid.
Food and Beverage
6.98
Breakfast was a common point of disappointment; specific items were missing or unsatisfactory.
Overall Experience
6.95
Overall, experiences were mixed with significant issues impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:18

Property Description

Modern Accommodations
Experience comfort and convenience at Mix Smart hotel in El Arenal. Our air-conditioned rooms with flat-screen TVs and private bathrooms ensure a relaxing stay for our guests. Enjoy the added amenities of a safety deposit box and a balcony in each room.

Delicious Dining Options
Start your day right with our continental or buffet breakfast options. For late risers, we offer a brunch breakfast until 1:00 pm daily. Whether you prefer a light meal or a hearty spread, Mix Smart has you covered.

Convenient Location
Located just 500 meters from Playa de Palma Beach and Calo de Sant Antoni Beach, our hotel is the perfect choice for beach lovers. Explore nearby attractions like Aqualand El Arenal and El Arenal Marina, all within easy reach from our property.

Book your stay at Mix Smart now for a memorable experience in Majorca.

Important information:

Bar is closed from 2026-04-30 until 2025-10-31

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in all areas and costs EUR 5 per 24 hours.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 223 reviews
Cleanliness: 4.48
Service: 8.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 6.95
J
Jaime Antonio solo_traveller es
8
2026-02-14 via Nuitee
S
Sarai Rosa solo_traveller es
3
Una noche inolvidable
Pros:

Lo rápido que se localizaba sin embargo aparcamiento un poco lejos.

Cons:

Las camas estaban separadas a pesar que pedimos una de matrimonio, tuvimos que cambiar de habitación, había un olor extraño en el cuarto y el siguiente también, el suelo con polvo las toallas no estaban limpias ni las sábanas. Las ventanas se traspasaba el frío y la calefacción al parecer no funcionaba porque pasamos demasiado frío.

2026-02-11 via Nuitee
C
Carmelo family_with_children it
8
2026-02-10 via Nuitee
A
Assid couple es
8
2026-02-09 via Nuitee
F
figuerola couple es
7
2026-01-29 via Nuitee
E
El solo_traveller es
10
2026-01-28 via Nuitee
A
Alberto David couple ec
10
2026-01-26 via Nuitee
J
Joan extended_group es
9
2026-01-26 via Nuitee
A
Anke couple de
7
2026-01-25 via Nuitee
F
Fermi couple es
10
Pros:

Mucho muy acogedor

2026-01-25 via Nuitee
A
Ann couple es
7
It was ok
Pros:

It was clean

Cons:

Noise from other room destructed me alot specially when start cleaning.

2026-01-25 via Nuitee
M
Marta couple es
2
Cons:

La habitación estaba llena de polvo, los edredones con manchas. Las cama súper incómodas y en los días de estancia no vi nadie en recepción para poder darle las quejas.
Ya había estado anteriormente en el hotel y la estancia fue buena por eso repetí, pero esta vez me ha decepcionado muchísimo. No repetiré más

2026-01-24 via Nuitee
F
Francisco solo_traveller es
8
2026-01-22 via Nuitee
C
Celia couple es
7
2026-01-20 via Nuitee
C
Celia couple es
7
2026-01-20 via Nuitee
K
katalin couple it
5
Suficente
Pros:

La pulizia

Cons:

Piccola la camera

2026-01-20 via Nuitee
M
Mazur solo_traveller ch
8
Wygodnie, przytulnie, życzliwi recepcjonisci
Pros:

W moim pokoju jeśli chodzi o dokładność personelu sprzątającego - była słaba. Nie wszystko co było przybrudzone zostało usuwane na bieżąco, lustra i szyby prysznicowe już od początku były pełne smug.

Cons:

Ciężki dostęp do sztućców. Ale podejrzewam że był ograniczony z powodu "znikania"- zabierania ich sobie przez wczasowiczów..?

2026-01-20 via Nuitee
M
Mathias solo_traveller be
3
2026-01-20 via Nuitee
S
Sandra milena couple es
7
Cons:

Demasiado ruido en la recepción a las 12 y 1 de la mañana, la habitación muy próxima ala cafetería de resto todo bien

2026-01-20 via Nuitee
R
Rossana couple es
10
2026-01-19 via Nuitee