PALMERA OLD CITY

Hotels
9.4 (1134 reviews)
Fındık Kıran Sokak No 6 , Istanbul , tr

Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast
Cons:
Room heating issues
Cleanliness concerns

Categories

Cleanliness
8.69
Some concerns about the cleanliness due to lack of trash collection.
Service
10
The staff, especially Shahzad, received high praise for being attentive and helpful.
Location
9.66
Location was described as excellent and convenient.
Room Quality
8.7
Room was cold and heater issues mentioned.
Amenities
9.15
Basic amenities were satisfactory, but some improvements noted.
Value for Money
9.68
Excellent value considering location, cleanliness, and service.
Food and Beverage
9.64
Breakfast quality and service were highly rated.
Overall Experience
9.69
Overall positive experience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Central Location in Istanbul
Situated near iconic landmarks like the Blue Mosque and Hagia Sophia, PALMERA OLD CITY offers a convenient and vibrant stay in Istanbul.

Comfortable and Well-Equipped Rooms
Experience comfort in every corner with air conditioning, flat-screen TV, and private bathrooms. Some rooms even feature balconies with stunning sea views.

Convenient Amenities and Services
Enjoy 24-hour front desk assistance, free WiFi, and shared lounge areas. Additionally, take advantage of airport transfers for a hassle-free travel experience.

Experience the charm of Istanbul at PALMERA OLD CITY. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1134 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.15
Value for Money: 9.68
Food and Beverage: 9.64
Overall Experience: 9.69
0
0c82a7e33ce573240ce81f6ba339bb0a solo_traveller ca
9
Pros:

The staff was great and very responsive and helpful to guide me through the city!

They were very attentionated. Thanks mister Sherzha!

The kitche staff at the rooftop were also very nice!

2026-04-18 via Nuitee
0
0dca7504884972b7c8e89bd266d3e32d extended_group pt
9
2026-04-14 via Nuitee
9
988eb66812e273eca63afb89c8b1b50b couple by
10
Pros:

Очень удобное местоположение.
Хороший завтрак.

2026-04-14 via Nuitee
E
e0799fb4f847714c11f847d9a75ffe2a extended_group bg
10
Pros:

The hotel is in a superb location, which makes exploring the historical landmarks extremely easy and convenient.
What truly sets the hotel apart, however, is the top-notch service.
The staff is incredibly helpful and friendly – we felt special from the very first until the last minute. They attended to our every wish with great attention to detail and genuine hospitality.
I highly recommend it to anyone looking for comfort and professional treatment in Istanbul!

2026-04-14 via Nuitee
B
b41d4eb008ff7252a33fc55aae5e6371 couple ro
8
Merită locația
Pros:

Deșertul de liniștită, și ca are lift asta contează dacă ai bagaje sau copii.

Cons:

Nu am

2026-04-14 via Nuitee
P
Péter family_with_children hu
10
Pros:

Very good location
Friendly staff

2026-04-07 via Nuitee
S
Salvatore family_with_children it
6
Pros:

Accoglienza familiare e posizione strategica per visitare i siti più noti
Piccola terrazza con bella vista sul mare e moschee sullo sfondo

Cons:

Situato in un piccolo vicolo anche se non lontano dalle strade principali

2026-04-07 via Nuitee
F
Florin couple ro
3
Pros:

Mai nimic

Cons:

Loc de parcare inexistent la hotel
Hotelul este foarte departe de zonele care trebuiesc vizitate si de bazar

2026-04-06 via Nuitee
A
Adrian family_with_children ro
10
Liniștea din centrul orașului
Pros:

Personal plăcut și respectuos . Camera curată. Lift funcțional

Cons:

Nu găsesc un motiv

2026-04-05 via Nuitee
Z
ZEBO family_with_children ru
10
Pros:

Приехали заселили сразу.На ресепшн встретили приветливо. Номер чистый, просторный. Сотрудники: очень вежливые, всегда готовы помочь и улыбнуться.
Удобное расположение: рядом множество магазинов, тихий район, недалеко от набережной, а также станций метро и трамвая.

2026-04-02 via Nuitee
J
Julia couple de
10
Ein schönes, sauberes Hotel mit fantastischer Terrasse im Herzen Istanbuls und sehr freundlichem und hilfsbereitem Perso
Pros:

Die Unterkunft liegt im Zentrum Istanbuls und man läuft nur ein paar Minuten bis zur Hagia Sophia. Trotzdem ist es nicht zu laut. Wir haben bei unserer Ankunft ein kostenloses Zimmer Upgrade bekommen und unser Zimmer war schön hell, groß und sauber. Die Terrasse im obersten Stock, wo man morgens ein tolles, ausgewogenes Frühstück erhält, ist eines der Highlights von PALMERA Old City. Von dort kann man die blaue Moschee und das Meer sehen. Ein weiteres Highlight war das Personal in PALMERA Old City. Shahzad hat uns sehr freundlich empfangen und uns bei allen Fragen unterstützt und uns viele nützliche Tipps gegeben. Auch das restliche Personal war sehr freundlich und hilfsbereit und wir haben uns sehr wohl gefühlt. Sollten wir nochmal Urlaub in Istanbul machen, werden wir wieder hier buchen.

2026-04-01 via Nuitee
Ольга couple ua
10
2026-03-31 via Nuitee
I
ingo44 family_with_children at
10
"Guter Platz"
Pros:

Lage sehr zentral in der Altstadt, das Personal an der Rezeption sehr sehr freundlich und hilfsbereit. Lage Nähe Ottoman Lounge, da kann man sehr gemütlich bei nettem Personal was trinken und eine Wasserpfeife rauchen.

Cons:

...das Frühstück war leider nicht sehr abwechslungsreich, habs an der Rezeption als Änderungstipp deponiert. Leider hats 3 Tage geregnet, sonst hätten wir auf der Dachterrasse sicherlich nett frühstücken können, aber dafür kann das Hotel nichts.

2026-03-31 via Nuitee
Марина solo_traveller ua
10
2026-03-31 via Nuitee
A
Ajla solo_traveller de
7
Pros:

The staff is very friendly, both at the reception and all the restaurant workers,

Cons:

we only booked breakfast, but we didn't go every day of our stay, every morning the same food on the menu, maybe some changes should be made
the beds are worn out, the mattresses too, the beds creak every time you move, maybe it's time to replace them

2026-03-30 via Nuitee
N
Nataliia couple ua
10
2026-03-27 via Nuitee
N
Nigora extended_group uz
10
2026-03-26 via Nuitee
M
Magda family_with_children pl
8
2026-03-24 via Nuitee
E
Ekaterina extended_group cy
9
Very thankful for this stay and hospitality,great money value and comfort
Pros:

This was our first time in Istanbul, and the hotel pleasantly surprised us. It is a small, boutique-style hotel, but very comfortable and cozy.

What impressed us the most was the hospitality. Although check-in officially starts at 2:00 PM, we arrived very early in the morning at 5:30 AM. The staff kindly accommodated us and were ready to check us in immediately, which we truly appreciated after a long journey.

The hotel is very clean, and we were especially impressed with the bed linen — everything was of excellent quality and perfectly clean.

The staff were wonderful. We would especially like to mention Mr. Shahzad at the reception, the ladies on the terrace — Asma and Firoza — who prepared our breakfasts, and the young man from Pakistan who worked at the reception in the evenings. Everyone was extremely polite, attentive, and ready to help with any request right away. They also helped us with directions, recommendations on where to go, and the best ways to get around the city.

The hotel is located near many small streets with shops, and the tram line to the city center is only about an 8-minute walk away. From our window we could even see the Bosphorus.

Everything felt very comfortable and welcoming. Thank you very much for a wonderful stay!

Cons:

It would be nice to have a slightly wider variety at breakfast, with more vegetables, cheeses, and cold cuts. However, the breakfasts were still tasty overall. 😊

2026-03-17 via Nuitee
M
Melissa couple fr
5
Sympa mais photos non conforme
Pros:

Le personnel agréable et gentil

Cons:

La chambre ne correspond pas du tout aux photos proposées

2026-03-05 via Nuitee