Hotel City I

Hotels
8.3 (20 reviews)
Rua Oratório, 4755 - Parque das Nações , Santo André , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.05
There were issues with hair found in the pizza, bed, and bedding which negatively impacted cleanliness.
Service
9.55
The receptionist was exceptionally polite and efficient, contributing to a positive service experience.
Location
9.05
The location was good and met the needs for rest and accessibility.
Room Quality
8.05
The room had a comfortable bed, but issues were noted with the air conditioning and thin walls.
Amenities
7.55
Absence of a mini-fridge and limited TV features were mentioned as shortcomings.
Value for Money
8.55
The cost-benefit was considered acceptable despite some drawbacks.
Food and Beverage
7.55
The quality of food could be improved, especially in terms of cleanliness.
Overall Experience
9.05
Overall, the experience was positive despite some issues; the service made a significant difference.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:57

Property Description

Modern Amenities
Hotel City offers modern amenities such as flat-screen TVs in every room and free WiFi throughout the property, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently situated just 4 km from Santo André commercial center, Hotel City provides easy access to nearby attractions including Shopping Grande Plaza mall and Shopping ABC mall.

Exceptional Service
With a 24-hour front desk, Hotel City ensures that guests receive exceptional service and assistance at any time during their stay.

Book your stay at Hotel City now for a memorable and convenient experience in Santo André!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 20 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 9.05
C
Carlos José • solo_traveller • br
10
Pros:

Café da manhã a parte. Paguei R$ 20 reais, mas é um Café muito bom! Recomendo para quem vai a cidade a trabalho. Preço justo e funcionários simpáticos e educados.

2026-03-19 • via Nuitee
R
Robson Emanuel • couple • br
10
2026-02-14 • via Nuitee
L
luiz • family_with_children • br
10
2026-01-26 • via Nuitee
G
Gabriela • family_with_children • br
7
2026-01-21 • via Nuitee
R
Ricardo • family_with_children • br
10
Muito bom
Pros:

Lugar simples com ar condicionado e tv com vários canais.

Cons:

Não tem um cafezinho da manhã.

2026-01-18 • via Nuitee
P
Pedro • family_with_children • br
10
2025-12-27 • via Nuitee
P
Pedro Q H • family_with_children • br
5
2025-12-22 • via Nuitee
A
ANGELA • extended_group • br
8
2025-12-10 • via Nuitee
M
Maysy • family_with_children • br
7
2025-12-06 • via Nuitee
D
Diego • solo_traveller • br
10
2025-11-18 • via Nuitee
D
Dylan • couple • br
10
Um Bom hotel
Pros:

Gostei da recepção e do estilo do quarto.

Cons:

Ar condicionado do quarto 15 não está esquentando muito bem.
TV muito pequena e com poucos APPs de streaming instalados.

2025-11-13 • via Nuitee
R
Rhogger • couple • br
10
Pros:

De tudo, atendimento rápido e muito eficiente,moça muito educada e gentil,parabéns.

Cons:

Gostei de tudo.

2025-09-08 • via Nuitee
P
Procopio • solo_traveller • br
8
Pelo custo-benefício compensa se hospedar.
Pros:

A localização é boa. Eu precisava de um local "próximo" que desse para descansar, e ele atendeu.

Cons:

Não tinha frigobar, o que causa uma dependência dos produtos vendidos pelo Hotel.

2025-08-01 • via Nuitee
H
Henrique H K • family_with_children • br
7
2025-07-28 • via Nuitee
L
LUIS HENRIQUE • couple • br
7
2025-07-22 • via Nuitee
A
Alexandre Augusto • family_with_children • br
7
Recepcionista muito educada e gentil.
Pros:

O atendimento da recepcionista da noite foi excepcional, a cama é mais firme, mas muito confortável.

Cons:

O quarto não tem frigobar, para o chuveiro esquentar vc tem que deixar quase fechado.
A pizza de mussarela veio com cabelo, aliás na cama e no cobertor tinham cabelo também.
As paredes são tão finas que vc ouve melhor os outros quartos do que o seu.

2025-07-21 • via Nuitee
L
Laís • solo_traveller • br
7
2025-07-20 • via Nuitee
B
Bianca • young couple • br
9
Superb
2025-03-01 • via Nuitee
J
Jfn • solo traveller • br
10
Exceptional
2024-12-25 • via Nuitee
J
Jefferson • solo traveller • br
10
Exceptional
2024-09-27 • via Nuitee