New Point Opera

Hotels
9.1 (3557 reviews)
Calle de las Hileras 8 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3557 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
筱茜 extended_group tw
7
Pros:

房間的床很舒適

Cons:

空間狹小

2026-05-09 via Nuitee
T
Tri extended_group ca
10
Meeting our expectation
Pros:

An excellent spot in the heart of Madrid, with friendly and welcoming staff. The stay overall met our expectations and made for a pleasant visit.

2026-05-08 via Nuitee
H
Ho Bing couple us
10
Great location, safe area, clean rooms
Pros:

Location location location! Central to everything you need to see in city center of Madrid . Second time staying here. Rooms were clean and spacious .

Cons:

No complaints

2026-05-08 via Nuitee
F
FERNANDO couple br
9
Excelente localização com bom custo benefício
2026-05-08 via Nuitee
L
LIA PATRICIA solo_traveller ar
10
Pros:

Todo excelente
La amabilidad del personal desde el personal de recepción hasta el gerente
Dispuestos a ayudar y a resolver todo.

2026-05-08 via Nuitee
J
julio solo_traveller ar
10
El personal excelente
Pros:

Muy bueno todo

Cons:

Nada

2026-05-08 via Nuitee
M
Mariangela family_with_children it
9
Fantastico
Pros:

Tutto,la pulizia,la posizione,i letti comodissimi,lo staff presente ,gentile e disponibile

Cons:

Tutto perfetto

2026-05-08 via Nuitee
G
Gabriela solo_traveller mx
10
Excelente hospedaje
Pros:

La ubicación, decoración, amabilidad del personal. La recepción muy bien

Cons:

Nada

2026-05-08 via Nuitee
X
Ximena solo_traveller cl
10
2026-05-07 via Nuitee
P
petrova family_with_children bg
10
2026-05-06 via Nuitee
M
mercedes couple ar
10
Muy recomendable, lugar nuevo, personal excelente.
Pros:

Propiedad muy limpia, provista de todo lo necesario para pasar una buena estadía.
Personal permanentemente y muy amable.
Lobby moderno
Ubicación excelente para turistas.

Cons:

Nada

2026-05-06 via Nuitee
I
Iker family_with_children es
9
2026-05-06 via Nuitee
K
Karla Marquez extended_group de
9
Lovely hotel, just next to Mercado San Miguel :)
Pros:

The hotel is located in the middle of the city, very practical to walk around and to everywhere. They have juice, coffee, snacks, wine at the reception. Very friendly staff. We loved it.

Cons:

They dont offer any breakfast, that would have been great!

2026-05-06 via Nuitee
G
Garay couple us
8
We loved the apartment and enjoyed our stay!
Pros:

It was spacious and comfortable.
Very close to the market place where there was a nice variety of food. Also a convenient little supermarket to buy food to prepare at our apartment.

Cons:

The only downside was that there are repairs being done next door and the apartments across the street are vacant. So, that detracts a little from the view off the balcony but it also means more privacy.

2026-05-06 via Nuitee
E
Enna couple nl
10
2026-05-05 via Nuitee
R
Rachel couple au
8
WONDERFUL STAY IN A TOP LOCATION
Pros:

Smooth stay
comfortable and best location near main attractions
Lovely staff

Would be back

2026-05-05 via Nuitee
W
Wellington Borges solo_traveller br
10
Pros:

Apartamento completo, novinho, bem localizado. Assistência plena! Check-in facílimo.

2026-05-05 via Nuitee
A
Amanda extended_group pt
10
2026-05-05 via Nuitee
I
Inmaculada extended_group es
9
2026-05-04 via Nuitee
R
Ratna couple us
9
The location and facilities are excellent. And most of the staff is very helpful.
Pros:

Its location is excellent

Cons:

The staff on the day we arrived was courteous and professional. However, they could have been more helpful.

2026-05-04 via Nuitee