New Point Opera

Hotels
9.1 (3381 reviews)
Calle de las Hileras 8 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3381 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
0
01fd6ef925ca723d0dfd0e060fcd45d2 • family_with_children • ar
10
Muy recomendable
Pros:

Excelente ubicación. El departamento estaba muy bien equipado. Fuimos con un bebé de 9 meses y nos acomodamos perfecto. Destaco que tiene ascensor, lo que nos ayudó mucho con el cochecito.
Excelente trato de parte del personal también, que nos brindaron asistencia cuando lo requerimos.

Cons:

Nada. Todo fue perfecto.

2026-04-18 • via Nuitee
6
6f859cbee620712c70ceedd83129c558 • family_with_children • us
5
2026-04-18 • via Nuitee
F
fcf8a9401dc87145b72ebe6bddaf1a9d • family_with_children • ar
7
Lindo pero muy pequeño
Pros:

Éramos seis y nos dieron un departamento con 4 camas y un sofá, estuvimos incómodos

Cons:

Muy lindo

2026-04-18 • via Nuitee
B
b17a921070437112efff1d625403e0d3 • solo_traveller • ar
10
Todo bien !!!!
Pros:

Muy bien: ubicación, atención del personal e instalaciones nuevas. Muy bueno la limpieza de la habitación cada dos días y el servicio de lavandería.

Cons:

Todo bien.

2026-04-17 • via Nuitee
6
60c197b9da8471cfd4867328a8072042 • extended_group • ie
10
2026-04-16 • via Nuitee
D
dfeaad3d9d617301e5dba9c2bf304ff1 • solo_traveller • gb
8
2026-04-14 • via Nuitee
9
973cfb2199b771e136522396f88f46d6 • solo_traveller • it
8
Pros:

Vicino alle maggiori piazze e monumenti di Madrid.

Cons:

La finestra sia della camera e della cucina era difronte ad un cantiere edile all' interno di uno cortile con mura di cinta alte. Si evitava di aprire la finestra . Per fortuna i tre giorni festivi su 7 il cantiere era chiuso.

2026-04-13 • via Nuitee
8
8b2d4695e6e971116978f9dd5cf08018 • extended_group • co
10
2026-04-13 • via Nuitee
8
86c540b9898e70154e4aa5dd0ce6fe42 • couple • uy
8
2026-04-12 • via Nuitee
4
42d70e31a9e2709a00e6bc32014cbb7b • solo_traveller • ar
9
2026-04-12 • via Nuitee
4
46212b7838b0720fc06662cc6f9ce111 • family_with_children • us
9
Great location, close to many attractions in the city.
Pros:

Excellent location.

Cons:

The bed sofa needs an update, but it wasn't bad.

2026-04-12 • via Nuitee
C
CRISTINA • family_with_children • es
10
Pros:

Espectacular,la amabilidad de las chicas de recepción ayudando en lo que pedíamos… ubicación ,limpieza… te reciben con te, café, algún dulce…para mi un 10!!

2026-04-11 • via Nuitee
I
IPiccaro • family_with_children • it
8
2026-04-11 • via Nuitee
J
Ji • solo_traveller • us
9
Pros:

Great location., in the middle of Plaza Mayor, opera, pueta del Sol. 2 min walk or so. Quite street.

2026-04-10 • via Nuitee
V
Vaļuka • family_with_children • lv
6
Perfect locations, place just for sleeping
Pros:

Location

Cons:

Uncomfortable pillow( too small),beds

2026-04-07 • via Nuitee
M
Maria Eugenia • family_with_children • ar
9
Pros:

Cómodo, para una buena estancia

Cons:

La cocina, era sumamente chica. La alacena donde estaban los platos y ollas era muy inaccesible

2026-04-07 • via Nuitee
L
Lei • family_with_children • us
10
2026-04-07 • via Nuitee
H
Helena • family_with_children • se
8
2026-04-06 • via Nuitee
R
Rodrigo • family_with_children • mx
10
Pros:

Great location and good room size with kitchenette.

2026-04-06 • via Nuitee
L
Luis • couple • es
8
Pros:

TODO

2026-04-06 • via Nuitee