New Point Opera

Hotels
9.1 (3687 reviews)
Calle de las Hileras 8 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3687 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
P
Peter • couple • au
9
Staff were so helpful. Made a huge difference to our stay.
Pros:

Great location and excellent, helpful and friendly staff.

2026-07-18 • via Nuitee
J
JorgeBizama • solo_traveller • cl
10
Pros:

La ubicación y habitación piso 7

Cons:

No habia desayuno

2026-07-18 • via Nuitee
T
Tracy • extended_group • gb
10
Exceeded expectations, perfect location, v. comfortable, v.clean, v.good facilities friendly staff
Pros:

The apartment was immaculately clean, and kept that way by the cleaners visiting every other way. The air conditioning was silent and worked brilliantly. The 24hr reception staff were friendly and helpful, the location was the best. The facilities in the apartment were as knew and everything we needed (e.g. iron and ironing board, toaster, coffee machine microwave, cutlery crockery, washing up provisions, toiletries) towels and bedding were good quality cotton and replaced with fresh at each clean. The roof terrace was a nice bonus, and somewhere to enjoy the complimentary evening glass of wine. Everything was brilliant.

2026-07-17 • via Nuitee
C
Chiapella • family_with_children • ar
10
Súper recomendable, cerca de todo. El lugar muy acogedor.
Pros:

Preciosa, muy cómoda . La atención estupenda!!!!

2026-07-16 • via Nuitee
L
Lidia • solo_traveller • ar
10
Pros:

La ubicacion y la buena atencion

2026-07-16 • via Nuitee
F
Faten • extended_group • au
9
Pros:

Great location. Lovely staff! Very clean. Highly recommend:))

2026-07-15 • via Nuitee
A
Aravena • solo_traveller • ar
9
2026-07-14 • via Nuitee
F
Francisco • solo_traveller • ar
10
Pros:

Es excelente la atención de la recepción, en especial de Lucía,Vanessa y Maria Jesús,la calidad humana y la amabilidad.

2026-07-13 • via Nuitee
J
Jerzy • couple • pl
9
2026-07-12 • via Nuitee
J
Juan • solo_traveller • es
10
Pros:

Correspondencia con las fotos.
Limpieza.
Atención del personal.
Ubicación.

2026-07-12 • via Nuitee
S
Sandra Viviana • couple • ar
8
Pros:

la ubicacion.No contrate desayuno

Cons:

las toallas.Muy delgadas y desgastadas

2026-07-12 • via Nuitee
I
Ismail • solo_traveller • ae
9
Pros:

الموقع والموظفون ومستوى الغرفة

Cons:

بالنسبة لي أنا شخصيا كانت غرفتي في الدور الأرضي وكان هناك ازعاج ما بعد منصف الليل لكن اعتقد الأدوار الأعلى افضل

2026-07-11 • via Nuitee
오미카엘 • solo_traveller • kr
9
Pros:

위치, 청결도, 무료간식, 냉장고 등등!

Cons:

- 샤워공간 구배 문제로 물이 잘 안 빠짐.
- 세면대 전등이 도중에 계속 꺼졌다가 이후 다시 들어오길 반복.

2026-07-11 • via Nuitee
C
Carlos • solo_traveller • es
6
2026-07-11 • via Nuitee
L
Lindsey • family_with_children • us
10
2026-07-10 • via Nuitee
M
Marlen • family_with_children • us
9
Great!
Pros:

Location!! It’s near 2 metro stops, has many restaurants nearby, and so much to see and do nearby.

Cons:

The beds were single beds put together, so they come apart, which was a hassle. Wish they would have put something on the bed legs to keep them from coming apart.

2026-07-10 • via Nuitee
M
Marjanovic • couple • ca
10
2026-07-09 • via Nuitee
N
Nicolás Juan • family_with_children • ar
10
2026-07-09 • via Nuitee
H
Hurtado Restrepo • family_with_children • us
10
2026-07-08 • via Nuitee
I
Ignacio de Astoreca • solo_traveller • ar
10
Pros:

Excelente ubicacion, lindo departamento, buen precio y excelente atención ... un combo perfecto

Cons:

Nada, todo bien

2026-07-08 • via Nuitee