New Point Opera

Hotels
9.1 (3381 reviews)
Calle de las Hileras 8 , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Limited breakfast
Some room maintenance needed

Categories

Cleanliness
9.28
Overall cleanliness is frequently commended in the reviews.
Service
9.75
The staff is described as attentive and friendly, enhancing the overall experience.
Location
9.79
Multiple reviews highlight the excellent location of the hotel.
Room Quality
8.74
While generally positive, a few reviews mention small room sizes and issues with heating.
Amenities
8.77
Amenities like coffee availability are praised, but some rooms need maintenance.
Value for Money
8.73
Good value considering the location and quality, but a bit pricey.
Food and Beverage
8.28
Some concerns raised about limited breakfast options.
Overall Experience
9.45
Guests express a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Modern Apartments with Prime Location

Luxurious Amenities
The New Point Opera Apartments offer a range of luxurious amenities for guests to enjoy, including free WiFi, air conditioning, and a fully equipped kitchen. The shared terrace on the 4th floor provides a relaxing space with sun loungers and a chilling area, perfect for unwinding after a day of sightseeing.

Convenient Services
Guests at New Point Opera can take advantage of the 24-hour front desk for any assistance needed, as well as ironing facilities and a complimentary land-line phone in each apartment. The property also offers a paid airport shuttle service for added convenience.

Experience the best of Madrid at New Point Opera Apartments - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 3381 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.45
L
Luz Dary • extended_group • co
10
Extraordinario
Pros:

Excelente estado de las instalaciones y la amabilidad de la atención

2026-03-14 • via Nuitee
J
Jefferson • couple • br
10
Excelente!!
Pros:

Já me acomodei outras vezes e a experiência é bem estável: quarto espaçoso, banheiro equipado, extremamente limpo e cortesia dos funcionários impecável. Tudo funciona como um hotel 4 estrelas, mas com o espaço e comodidade de um apartamento.

2026-03-13 • via Nuitee
C
Colleen • couple • us
8
We had a great stay
Pros:

The location was fantastic

2026-03-11 • via Nuitee
E
elaine • couple • gb
5
The pictures on booking.com did not reflect the room we were allocated. The lack of natural light was depressing and if
Pros:

Central location

Cons:

Not as described - allocated a back room with no natural light. Room service on 2 days of 5 day stay. Had to request essentials like bath towels and toilet roll.

2026-03-11 • via Nuitee
C
Cinthia • extended_group • ca
10
Perfect Vacation Days
Pros:

searching at booking. com

Cons:

A perfect vacation at New Point Opera captures the charm of staying in the very heart of Madrid while enjoying warm, attentive hospitality. Guests are welcomed into modern, comfortable apartments just steps from iconic landmarks like Plaza Mayor and Royal Palace of Madrid, making exploration effortless. With friendly staff always ready to help, spotless accommodations, and thoughtful amenities that make visitors feel at home, every moment of the stay blends relaxation, convenience, and the vibrant spirit of Madrid into a truly memorable vacation.

2026-03-10 • via Nuitee
P
Panigada • extended_group • it
10
Ottimo soggiorno nel centro di Madrid
Pros:

La posizione centrale, ma per niente rumorosa. La disponibilità dello staff e la possibilità di avere acqua e bevande a prezzo contenuto. La stanza da 6 persone aveva anche due bagni e questo è risultato molto comodo.

2026-03-10 • via Nuitee
M
Marine • extended_group • es
4
Passez votre chemin / mauvais rapport qualité prix
Pros:

L'emplacement

Cons:

La literie
Les chambres sont très petites. Si vous êtes trois personnes la chambre est totalement inadaptée
Nous avons du réclamé les serviettes, le papier toilette et le vidage des poubelles

2026-03-10 • via Nuitee
A
Ana • extended_group • hr
10
2026-03-09 • via Nuitee
J
Jorge • extended_group • es
10
2026-03-09 • via Nuitee
M
MIGUEL • extended_group • es
9
Muy buena ubicación, todo bastante nuevo y tener recepción 24h con personas muy amables.
Pros:

ubicación y lo nuevo que estaba todo

Cons:

dormir dos personas en sofá cama , aunque eran cómodos quizá algo justos

2026-03-09 • via Nuitee
R
Rene Claudio • extended_group • ar
10
Excelente
Pros:

Ubicación y limpieza

2026-03-09 • via Nuitee
G
George • family_with_children • ca
9
Pros:

Staff, location

Cons:

Room was a bit tight

2026-03-08 • via Nuitee
C
Claude • family_with_children • ca
10
Loved Seville and apartment was nice addition to our trip
Pros:

Location

Cons:

Nothing

2026-03-08 • via Nuitee
N
Nina • couple • us
5
4 days out of 7 it was hard to breathe, until we get another room
Pros:

Coffee and tea available all day. Spacious shower and bathroom. Nice staff and cleaning.

Cons:

Many apartments in this hotel overlook a building under renovation next door, and depending on the wind direction, guests can smell the unpleasant odors of construction materials when opening their windows. On the other hand, the air conditioners either only supply warm air or don't supply any at all.
No Enlish-speaking TV channels, smart TV with non-working smat functionality.

2026-03-08 • via Nuitee
C
Carolina • family_with_children • ar
10
Pros:

Excelente todo! Ubicacion, limpieza, refrigerio a toda hora

2026-03-08 • via Nuitee
M
Margarita • solo_traveller • es
10
Excelente estancia
Pros:

Ubicación, personal, limpieza, excelente. Hemos acudido en varias ocasiones y volveremos a hacerlo.

Cons:

Todo correcto

2026-03-08 • via Nuitee
E
Estela • family_with_children • ar
8
Estancia de 10 noches
Pros:

La ubicación es excelente y siempre con personal en la recepción. La cortesía del café y vino por la tarde en el lobby es un plus.

Cons:

Al ser 4 adultos solo se podia dejar una valija sin cargo luego del chek out… necesitábamos 3 hs, luego resolvieron hacer una bonificación y pudimos dejar los bultos, esto empañó un poco la salida.

2026-03-08 • via Nuitee
G
GITANA • family_with_children • lt
9
2026-03-07 • via Nuitee
O
Orsola • extended_group • it
10
2026-03-07 • via Nuitee
D
Diego E C Garcia • family_with_children • br
10
Pros:

De tudo.. localização, funcionários, elevador, cama, quarto, cozinha, chuveiro.. é tudo sensacional.

Cons:

Nada. Tudo me atendeu perfeitamente.

2026-03-07 • via Nuitee