Staybridge Suites - Denton by IHG

Hotels
•
Staybridge Suites
8.3 (348 reviews)
2204 San Jacinto Boulevard , Denton , US
+1 940-287-3700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location (close to DFW and events)
Spacious 2-bedroom suites with kitchen amenities
Good breakfast buffet and waffle station
Clean and quiet for many guests
Cocktail hour noted as a bonus
Cons:
Occasional cigarette smoke or perfumed smells in rooms/hallways
At least one suite found to be dirty with pet-related mess
One bathroom/shower in a suite was inoperable
Breakfast items unlabeled and occasional staffing/readiness issues
Room not always cleaned daily for some guests
Isolated issues like missing lamp bulb and wet carpet by AC

Categories

Cleanliness
7.6
Mixed: many reviews call the hotel clean and well-attended, but there are notable negatives (smell of cigarette in non-smoking room, a dirty suite with pet-related mess, wet carpet near AC, and at least one report room not cleaned daily).
Service
8.7
Generally strong: multiple mentions of friendly, courteous, and helpful staff who corrected booking errors and provided excellent service; isolated reports of staff not being helpful with in-room issues and one report of rude breakfast staff.
Location
8.7
Positive: several reviewers noted a good location, convenient to events and DFW area, and overall satisfactory for families.
Room Quality
8
Mostly good: spacious 2-bedroom suites, kitchen amenities and comfortable for families, but some problems reported (one inoperable bathroom/shower, missing lamp bulb, occasional odors and a report of less comfortable beds).
Amenities
8.7
Positive: breakfast buffet, waffle station, cocktail hour, in-suite kitchen and large fridge are appreciated and add value for families.
Value for Money
7.9
Mixed: several guests felt the stay was worth the money while at least one called it 'bit pricey'; overall a modestly below-target sentiment.
Food and Beverage
8.2
Generally good: breakfast frequently praised (good variety, waffles), but issues include unlabeled items (problem for allergies) and occasional missing items or slow readiness and a rude breakfast staff report.
Overall Experience
8.6
Overall positive: many strong recommendations and praise for service and suites; some operational and cleanliness issues tempered otherwise excellent guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Accommodations
Staybridge Suites - Denton, an IHG Hotel, offers stylish rooms with air conditioning and private bathrooms, ensuring a comfortable stay for guests. Each room is equipped with a flat-screen TV for entertainment.

Relaxing Amenities
Guests can unwind and have fun at the outdoor swimming pool or maintain their fitness routine at the on-site fitness centre. The 24-hour front desk is always available to assist with any needs, providing convenience and peace of mind during your stay.

Delicious Dining Options
Start your day right with a buffet featuring Full English/Irish or American breakfast options, served at the property. Enjoy a satisfying meal before heading out to explore nearby attractions.

Book your stay at Staybridge Suites - Denton now for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.3
Based on 348 reviews
Cleanliness: 7.6
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.7
Value for Money: 7.9
Food and Beverage: 8.2
Overall Experience: 8.6
R
Rick • extended_group • us
8
2026-10-31 • via Nuitee
A
Alexzandrya • couple • us
10
2026-10-26 • via Nuitee
K
Kristi • family_with_children • us
10
Pros:

Excellent from start to finish. The agent at the front desk, to the exceptional room, and exemplary breakfast buffet.

Cons:

NA

2026-10-24 • via Nuitee
M
Maria • family_with_children • us
7
Family getaway.
Pros:

Location was good.

Cons:

The smell in the room was not great. It was a non-smoking room but still smelled like cigarette smoke.

2026-10-22 • via Nuitee
R
Ruben • family_with_children • us
8
Pros:

Breakfast was Good and All surfaces were attended regularly... Clean tables and Counters......

Cons:

All was Good 👍

2026-10-21 • via Nuitee
K
Kelly • family_with_children • ca
9
Pros:

Staff were friendly, hotel was clean, the 2 bedroom suite was perfect for our family

Cons:

Bit pricey, and there was a perfumed smell in the hallways.

2026-10-19 • via Nuitee
D
Darian • family_with_children • us
10
2026-09-08 • via Nuitee
T
Tangela • family_with_children • us
6
Comfortable beds, clean room, but shower didnt work in one of the bathrooms.
Pros:

Breakfast was good and the kids enjoyed making their own waffles. The suite was large enough to accomodate a family of 6 (everyone was comfortable) and the suite included a large scale (regular size) refrigerator, alongwith a stove and kitchen sink. The hotel location put me 7 minutes away from our family event.

Cons:

The hotel suite had two bathrooms (shower only and shower/bath combo) but only one bathroom was operable. The bathroom with the shower only did NOT work at all so our family of 6 had to utilize one bathroom for our washing needs. One of the lamps didnt have a light bulb so we couldnt get full lighting in the living room area of the suite and the staff was not very helpful to accommodate our situation.

2026-09-06 • via Nuitee
E
Ed • solo_traveller • us
10
Booking dot com slow response. I had to call the hotel myself to correct an error. The hotel staff c
Pros:

Excellent hotel, the staff was great, and I would highly recommend this place to anyone.

Cons:

Booking. Com had a very slow response. I had to call the hotel myself to correct an error. The hotel staff corrected the error immediately.

2026-09-05 • via Nuitee
R
Rhonda • solo_traveller • us
4
Pros:

I selected the 2 bedroom suite for a reason and it definitely met that need. It was spacious enough for what we needed. The breakfast was decent and the cocktails hour a bonus to me. The staff was amazing. Every person I encountered offered service with a smile

Cons:

The suite was dirty which was a bit disappointing. Nothing else about the hotel gave the impression it was unkempt so I was a bit surprised. It is an animal friendly hotel. It seems the last to have that particular room had a dog and it left surprises and friends. I have pictures but I am reluctant to share because I am hoping my room was just a missed opportunity for the cleaning crew. Pet friendly hotels I've stayed in before had uncarpeted floors for this very reason

2026-09-01 • via Nuitee
A
Alaan David • couple • hn
10
Excelente
Pros:

Super

Cons:

Todo bien

2026-08-24 • via Nuitee
M
Mrs. Newby • solo_traveller • us
10
2026-08-19 • via Nuitee
K
Katrina • couple • us
10
2026-08-10 • via Nuitee
M
Madeline • couple • us
7
Not bad and worth for the money.
Cons:

Beds were not as comfortable.

2026-08-02 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-07-20 • via Nuitee
D
Dale • family_with_children • us
9
2026-07-19 • via Nuitee
K
Kathy • solo_traveller • us
10
Absolutely wonderful hotel in Denton and close to DFW.
Pros:

Everything! I've traveled a lot and Staybridge is now at the top of my list.

Cons:

I forgot to notify them that there was a large area of wet carpet by the air conditioner.

2026-07-14 • via Nuitee
T
Toby • couple • us
10
2026-07-07 • via Nuitee
N
Nancy • solo_traveller • us
10
Excellent Customer Service
Pros:

Everything. Very comfortable, nice friendly staff.

2026-07-06 • via Nuitee
B
Bryan • family_with_children • us
8
2026-07-06 • via Nuitee