Holiday Inn St Louis - Creve Coeur by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (417 reviews)
1030 Woodcrest Terrace Drive , Saint Louis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service experience
High pricing for some guests

Categories

Cleanliness
8.96
Guests consistently mention the cleanliness of the rooms and property.
Service
9.43
Staff was very personable and helpful, enhancing overall stay.
Location
9.47
Conveniently located, with easy access to major areas.
Room Quality
9.42
Rooms were described as exceptional and well-furnished.
Amenities
8.95
Rich availability of amenities including snacks and drinks.
Value for Money
8.41
Considered expensive by some guests, affecting perception.
Food and Beverage
7.96
Mixed reviews; some food items in the lounge weren’t good.
Overall Experience
9.43
Overall stay satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:42

Property Description

Convenient Location

Located in Saint Louis, Holiday Inn St Louis - Creve Coeur offers easy access to popular attractions like Hollywood Casino St. Louis, St. Louis Gateway Arch, and Six Flags Over Mid-America. With the airport just 20 km away, exploring the city is a breeze.

Modern Amenities

Enjoy a comfortable stay in non-smoking rooms equipped with air conditioning and flat-screen TVs. Stay connected with free WiFi, keep up with your workout routine at the fitness centre, and start your day right with an American breakfast.

Exceptional Services

Experience top-notch service with express check-in/check-out, a 24-hour front desk staff fluent in multiple languages, and convenient facilities such as a business centre, ATM, and luggage storage. Let us make your stay at Holiday Inn St Louis - Creve Coeur unforgettable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 417 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
S
Steve Bacher family_with_children us
8
Pros:

Very clean and staff was friendly.

Cons:

Did not receive housekeeping on our last full day. The staff apologized and brought us clean towels but I had to emp6our own trash.

2026-04-07 via Nuitee
B
brian family_with_children us
10
2026-04-06 via Nuitee
J
Jose Alfonso Vazquez Mar family_with_children us
9
Super Friendly staff, location is 20 mins from downtown, Great value proposition
2026-04-06 via Nuitee
J
Joshua family_with_children us
10
2026-04-03 via Nuitee
J
Jennifer family_with_children us
8
Pros:

Overall good

Cons:

That Breakfast was not included.

2026-03-30 via Nuitee
K
Kenya couple us
8
2026-03-30 via Nuitee
D
Debra couple us
6
Prepare to be disturbed by your neighbors but the rooms are clean.
Pros:

It was clean but generic.

Cons:

The ceiling was like a sheet of cardboard. It sounded like water buffalo were playing soccer upstairs but I’m guessing it was just children playing for a few hours before bed. It was horrible. The acoustics suck and the room was so bland.

2026-03-30 via Nuitee
J
Jason extended_group us
7
It was nice for the night. A little far from downtown but in a nice area
Pros:

It had a nice lobby area

Cons:

Not the best food

2026-03-28 via Nuitee
A
Antonia couple us
9
Pros:

It was clean! And the beds were comfortable!

2026-03-22 via Nuitee
K
Kayla couple us
10
Pros:

Clean, upgraded and great customer service

2026-03-21 via Nuitee
J
James family_with_children us
7
Pros:

Location and clean

2026-03-19 via Nuitee
T
Timothy family_with_children us
4
Will not stay again.
Pros:

The rooms were clean and the pool was clean.

Cons:

The breakfast was just okay. The breakfast staff was incredibly rude even though we paid for 8 people and only had 7. There was no hot tub. The guy who checked us in tried to charge us again for the rooms even though we had already paid before arriving. Paid $125 for dinner that was gross.

2026-03-17 via Nuitee
M
Mattiee couple us
9
Comfuty
Pros:

Staff was friendly

Cons:

Check in guy was not friendly

2026-03-15 via Nuitee
G
Gloria couple us
10
Pros:

Everything was good

2026-03-14 via Nuitee
B
Balaji family_with_children us
8
Pros:

It's in the nice place. Beds, bathroom are clean and nice.

Cons:

Breakfast doesn't have an option especially for vegans. We went for 2 nights, Sunday and Monday.No Buffet available on weekdays. Need improvement on it

2026-03-11 via Nuitee
R
Rhonda couple us
9
2026-03-06 via Nuitee
C
Carolyn solo_traveller us
6
NOT GOOD!
Pros:

The convenience to highways is great.

Cons:

I had no hot water for my first shower so ended up with a very cool shower until about the time I was getting out and then it started to get warm.
I couldn’t get internet in my room and had to go to the business center which at the time was very inconvenient.
The ice machine was clear on the other side of the fourth floor which is where my room was.
I had room 420 which faced 270. Extremely loud day and night. I will in the request another room. Which btw, another room was offered but I had already unpacked and gotten settled in before knowing how loud it was going to be. The front desk did offer to bring up a sound machine. Not sure if that was a joke or not, but one never appeared.
I did try to get the front desk a few times and the phone on the nightstand just gave me a quick busy signal. EVERY TIME I tried to call down.
The room was never cleaned and I was there 3 nights. Not sure if you have to request that, but no one mentioned that.
Kiera at the front desk when I arrived was extremely friendly and pleasant. I can’t say that about the rest of the staff especially the African American women with blonde/reddish hair. I believe I heard someone call her Jackie?
I may not stay here again. I was not at all pleased with my stay this time

2026-03-04 via Nuitee
M
Monica solo_traveller ec
10
Cómodo
Pros:

Instalaciones modernas
Limpia

2026-03-02 via Nuitee
C
Clark family_with_children us
10
2026-03-02 via Nuitee
C
Cacia couple us
9
2026-02-24 via Nuitee