Holiday Inn Express & Suites - Madisonville by IHG

Hotels
•
Holiday Inn Express
9.3 (233 reviews)
234 Midtown Blvd. , Madisonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Location
Clean and safe
Comfortable beds
Cons:
Noise disturbances
Temperature issues in rooms
Cleanliness concerns
Food quality

Categories

Cleanliness
8.43
There were complaints about cleanliness, including hair in the bathroom and musty odors in the room.
Service
10
Multiple reviews praised the attentive and friendly staff.
Location
9.9
Guests mentioned a convenient location near restaurants and off the highway.
Room Quality
8.94
Rooms were described as nice and comfortable, though some issues were noted with temperature.
Amenities
9.89
Amenities like breakfast and the coffee machine received positive comments.
Value for Money
8.92
Value was questioned due to some quality issues compared to price.
Food and Beverage
8.38
Food quality received mixed reviews, with issues in breakfast items.
Overall Experience
9.93
Overall satisfaction was high, with guests indicating they enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:11

Property Description

Convenience and Comfort

Located in Madisonville, Holiday Inn Express & Suites offers a seamless blend of convenience and comfort. Guests can enjoy free WiFi, a business centre, and welcoming amenities.

Relaxation and Recreation

Unwind in the indoor pool or stay active at the fitness centre - the perfect way to relax and rejuvenate during your stay. The hotel's thoughtful features cater to both leisure and business travelers.

Exceptional Accommodations

Each air-conditioned room is equipped with modern essentials, ensuring a relaxing stay. From a flat-screen TV to a private bathroom with a bath, every detail is designed for your comfort.

Book your stay at Holiday Inn Express & Suites - Madisonville, an IHG Hotel, and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 233 reviews
Cleanliness: 8.43
Service: 10
Location: 9.9
Room Quality: 8.94
Amenities: 9.89
Value for Money: 8.92
Food and Beverage: 8.38
Overall Experience: 9.93
N
N6008GDjamesl • Solo travel
10
Best one in the area
Pros:

Friendly staff, clean room, well designed hotel with excellent amenities. Great customer base with no sketchy people around.

2026-04-28 • via Tripadvisor
K
Karen • couple • us
9
2026-04-27 • via Nuitee
J
janice • couple • us
9
Pros:

Convenient to everything.

2026-04-20 • via Nuitee
E
elva • family_with_children • us
10
2026-04-19 • via Nuitee
L
Lindsay • family_with_children • us
9
Love this property and prefer to stay here, but price often prohibits and we choose the Hampton across the stree.
Pros:

Modern

Cons:

Could have been a little cleaner in our bathroom. Things like dust in corners. Really minimal.

2026-03-25 • via Nuitee
D
DayTrip08941724120 • Family
8
Good hotel
Pros:

We've stayed at this hotel several times when visiting family. We love the staff and the rooms are always clean. We did notice a decline in the quality of the breakfast both mornings. The orange juice and fruit punch looked like half water, the creamer was empty and there was no half & half out. No regular omlets/eggs ( it was empty). The gravy was like paste and food just seemed old and reheated too much. Not sure what happened. Short staffed possibly?

2026-03-23 • via Tripadvisor
J
Jordan • couple • us
10
2026-03-21 • via Nuitee
H
Henderson • family_with_children • us
10
Pros:

Our room was very clean and comfortable. The breakfast was great and a variety of items to choose from. The little market was kinda pricey but if you needed something they had it and younpay for convenience.

Cons:

There was nothing I didn't like

2026-03-17 • via Nuitee
G
Georgianne • couple • us
7
2026-03-10 • via Nuitee
D
Debbie • family_with_children • us
10
Pros:

Wonderful place to stay.

2026-03-02 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-02-22 • via Nuitee
R
Renikka • family_with_children • us
8
Pros:

The room and hotel were beautiful

Cons:

Spilled coffee on my arm. It left to blisters it was so hot

2026-02-22 • via Nuitee
T
Terra • family_with_children • us
7
2026-02-09 • via Nuitee
N
Norman • extended_group • us
10
2026-01-20 • via Nuitee
C
Chris • family_with_children • us
10
2026-01-20 • via Nuitee
T
Timothy • couple • us
10
2026-01-19 • via Nuitee
S
Sharon • family_with_children • us
3
Was better before...
Pros:

For the most part things were clean and staff was pleasant!

Cons:

Room smelled musty all the time, killed a bug in the bathroom the first night, scrambled eggs on Saturday morning were more like scrambled egg soup. Orange juice was colored water. Sunday morning potatoes were hard an biscuits tasted odd or old. Salt shakers were clumped or clogged. Needed to add rice to them.
For what I paid, I expected better.

2026-01-19 • via Nuitee
L
Leah • couple • us
8
2026-01-19 • via Nuitee
D
Defender0404 • family_with_children • us
10
Pros:

Staff are very friendly, and the hotel is very clean and well taken care of. Very comfortable beds and spacious rooms. Plenty of parking!

2026-01-01 • via Nuitee
L
Leah • couple • us
7
2025-12-31 • via Nuitee