Holiday Inn Express & Suites - Madisonville by IHG

Hotels
•
Holiday Inn Express
9.1 (157 reviews)
234 Midtown Blvd. , Madisonville , US
+1 270-452-2377

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Very clean rooms
Comfortable beds
Quiet rooms
Spacious rooms
Close to event center
Breakfast available
Cons:
Perceived as expensive / value concerns
No coffee maker in some rooms
Key card issues (needed replacement)
Breakfast options ran out when full
Occasional noise on first floor
Pillows initially flat (but replacement provided)

Categories

Cleanliness
9.6
Multiple reviews repeatedly call out that rooms are clean and 'new/up to date' — overall very positive cleanliness impressions.
Service
9.6
Staff is frequently described as fantastic/friendly/super and responsive (provided extra pillows); a few operational issues (keycards) were reported but overall strong service sentiment.
Location
9.2
Location noted positively for proximity to the event center; otherwise not widely discussed, so small uplift based on the explicit positive mention.
Room Quality
9.5
Rooms are described as comfortable, spacious with good bedding and quiet rooms in several reviews; some minor issues reported (first-floor noise, initially flat pillows) but overall very positive.
Amenities
8.3
Mixed: some amenity issues mentioned (no coffee maker in room, a TV remote glitch attributed to weather), so amenities score is reduced relative to other categories.
Value for Money
8
Explicit comment that the stay felt 'too expensive' lowers value perception despite generally good service and rooms.
Food and Beverage
9.1
Breakfast is noted as an added benefit in several reviews but one report cited limited options when the hotel was full — overall slightly above target but mixed.
Overall Experience
9.5
Overall sentiment across reviews is very positive (many say they'd stay again, praise staff and comfort), so overall experience is high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenience and Comfort

Located in Madisonville, Holiday Inn Express & Suites offers a seamless blend of convenience and comfort. Guests can enjoy free WiFi, a business centre, and welcoming amenities.

Relaxation and Recreation

Unwind in the indoor pool or stay active at the fitness centre - the perfect way to relax and rejuvenate during your stay. The hotel's thoughtful features cater to both leisure and business travelers.

Exceptional Accommodations

Each air-conditioned room is equipped with modern essentials, ensuring a relaxing stay. From a flat-screen TV to a private bathroom with a bath, every detail is designed for your comfort.

Book your stay at Holiday Inn Express & Suites - Madisonville, an IHG Hotel, and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 157 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.2
Room Quality: 9.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 9.1
Overall Experience: 9.5
K
Kay • solo_traveller • us
9
2026-11-07 • via Nuitee
S
Sarah • couple • us
10
2026-10-30 • via Nuitee
K
Kelle • couple • us
10
Great place
Pros:

The staff was fantastic and the place was clean

2026-10-25 • via Nuitee
M
Melissa • couple • us
8
Good
Pros:

Clean, pillows were flat asked for more and they brought more

Cons:

It was too expensive

2026-10-15 • via Nuitee
V
Vickie • couple • us
9
Pros:

Clean and comfortable

Cons:

We were in the first floor and it was a little loud.

2026-10-13 • via Nuitee
P
Pam • couple • us
9
Friendly staff and very comfortable room.
Pros:

This was our first time staying in a Holiday Inn and was very pleased with the room and comfort of the bed.

Cons:

Had an issue with the TV remote but figured it was due to the weather (rain). Not an issue.

2026-10-12 • via Nuitee
K
Kassidy • solo_traveller • us
9
Pros:

The new clean up to date rooms

Cons:

There wasn't a coffee maker in my room

2026-09-06 • via Nuitee
M
Mellvin • family_with_children • us
9
2026-09-01 • via Nuitee
G
Georgianne • couple • us
10
Will stay again!
Pros:

The rooms are quiet, you cannot hear the rooms near you or even hallway noise

Cons:

Our key kept not working and had to be changed out twice (it worked on outside doors but not room)

2026-08-30 • via Nuitee
B
Betty • family_with_children • us
10
Friendly, clean, & comfortable!
Pros:

Very nice staff! Clean & Comfortable

Cons:

Everything was great! No issues at all

2026-07-25 • via Nuitee
D
Douglas • solo_traveller • us
9
2026-07-24 • via Nuitee
E
elva • family_with_children • us
10
2026-06-02 • via Nuitee
H
hagan • solo_traveller • us
10
Pros:

It was so close to the event center. Staff was super. Room very clean. Great stay

Cons:

The breakfast left a little to be wanted. It was not bad but hotel was full and they wereout of some options 1 hr in.

2026-05-31 • via Nuitee
C
C7199RJsues • Family • Manteno, Illinois
8
Nice spacious room with comfortable accommodations! Also breakfast was an added benefit .
Pros:

A spacious room with comfortable bedding and a covienent Breakfast

2026-05-27 • via Tripadvisor
N
N6008GDjamesl • Solo travel
10
Best one in the area
Pros:

Friendly staff, clean room, well designed hotel with excellent amenities. Great customer base with no sketchy people around.

2026-04-28 • via Tripadvisor
K
Karen • couple • us
9
2026-04-27 • via Nuitee
J
janice • couple • us
9
Pros:

Convenient to everything.

2026-04-20 • via Nuitee
E
elva • family_with_children • us
10
2026-04-19 • via Nuitee
L
Lindsay • family_with_children • us
9
Love this property and prefer to stay here, but price often prohibits and we choose the Hampton across the stree.
Pros:

Modern

Cons:

Could have been a little cleaner in our bathroom. Things like dust in corners. Really minimal.

2026-03-25 • via Nuitee
D
DayTrip08941724120 • Family
8
Good hotel
Pros:

We've stayed at this hotel several times when visiting family. We love the staff and the rooms are always clean. We did notice a decline in the quality of the breakfast both mornings. The orange juice and fruit punch looked like half water, the creamer was empty and there was no half & half out. No regular omlets/eggs ( it was empty). The gravy was like paste and food just seemed old and reheated too much. Not sure what happened. Short staffed possibly?

2026-03-23 • via Tripadvisor