Palace Hotel Astúrias & Spa

Hotels
8 (581 reviews)
Rua dos Balneários, n.º 334 , Carvalhal , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great breakfast
Good value for money
Cons:
Noise issues
Maintenance concerns
Limited TV channels
Closed amenities

Categories

Cleanliness
6.96
Several mentions of maintenance issues and damage in the room affecting cleanliness.
Service
8.93
Overall friendly and helpful staff, with multiple mentions of exceptional service.
Location
8.47
The location is convenient, close to family and other amenities.
Room Quality
7.42
Room was spacious but had maintenance issues, affecting the overall quality.
Amenities
7.95
Good amenities mentioned, though some were noted as closed or not advertised.
Value for Money
8.41
Good value for the services provided, considering positive feedback on overall experience.
Food and Beverage
7.96
Breakfast was praised but some dining expectations were not met.
Overall Experience
7.93
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:45

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation at Hotel Astúrias & Spa's spa and fitness center, perfect for unwinding after a long day of travel or business meetings.

Gourmet Dining Experience
Savor a culinary journey at the hotel's restaurant, offering a delightful mix of traditional dishes and fine wines. Private dining rooms are also available for intimate gatherings or special events.

Aqua Centre for Wellness
Experience ultimate rejuvenation at the Aqua Centre with a dynamic swimming pool and a range of health and well-being activities suitable for all ages.

Book your stay at Hotel Astúrias & Spa now to enjoy these exquisite amenities and more for a truly memorable experience.

Important information:

Please note that services SPA are not included in the reservation price. If you would like to use Services SPA like indoor pool, it will be charged separately and paid directly to the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 4 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 581 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
H
Helena • solo_traveller • pt
7
2026-05-07 • via Nuitee
T
triguinho • couple • pt
4
Foi bom para sair da rotina mas, só por isso.
Pros:

Pequeno almoço excelente

Cons:

Acesso à piscina e massagnes; preço exorbitante

2026-05-07 • via Nuitee
M
Maria Filomena • extended_group • pt
7
Pros:

O Hotel tem muito boas áreas: corredores, quartos, bar amplos.
A piscina é muito agradável.

Cons:

A Booking não informa que o acesso à piscina não está incluído nas tarifas: ora, se nas fotos de um hotel aparece uma piscina interior, parto do princípio de que o acesso a ela não é um extra. Note-se que escolhi este hotel, precisamente, por verificar fotograficamente que possui piscina interior.
As funcionárias acabaram por não me cobrar extras pelo acesso a esse equipamento, mas só depois do meu protesto e insistência. Há uma falta de transparência neste aspeto.
Embora não estivesse tempo para uma piscina exterior, acho inconcebível que um hotel deste tamanho (mais de 100 quartos), no meio rural, longe de grandes cidades, não possua uma piscina exterior. O que se faz aqui numa estadia longa de Verão? Termas e mais termas?!

2026-05-07 • via Nuitee
P
pedro.simoes • couple • pt
5
Poderia ter sido relaxante se tudo estivesse correto, problemas no acesso a piscina
Pros:

Boa qualidade e quantidade adequada

Cons:

O preço do booking foi superior ao preço do site do hotel e não incluia o acesso à piscina

2026-05-06 • via Nuitee
A
Alferes • couple • pt
7
Pros:

O pequeno almoço era bom

Cons:

A piscina e massagens deveria estar incluído no pacote e não ter de ser pago a parte.
Os extras eram caros.

2026-05-06 • via Nuitee
D
Diogo • couple • pt
7
Pros:

O pequeno almoço era muito bom.

Cons:

Nada a apontar.

2026-05-04 • via Nuitee
J
Jeanne • family_with_children • pt
9
2026-05-04 • via Nuitee
R
Rodrigues • couple • pt
10
Pros:

De tudo excelência ao mais alto nível.
Obrigado garantidamente vou voltar.

Cons:

Nada de negativo

2026-05-03 • via Nuitee
I
Ignacio • couple • es
8
2026-05-03 • via Nuitee
D
Diogo • solo_traveller • pt
6
2026-05-03 • via Nuitee
B
Bruno • solo_traveller • pt
10
2026-05-03 • via Nuitee
L
Lisete • couple • pt
10
2026-05-02 • via Nuitee
J
JoAnn • couple • us
8
Nice place
2026-04-29 • via Nuitee
J
Joao • solo_traveller • pt
8
2026-04-26 • via Nuitee
A
Ana Catarina • couple • pt
8
2026-04-17 • via Nuitee
L
Luis • couple • pt
7
2026-04-17 • via Nuitee
S
Santos • couple • pt
7
2026-04-11 • via Nuitee
R
R.Ana • couple • pt
9
Pros:

Localização próximo das acessibilidades (N2 e A24) e das Termas.
Local tranquilo.
Conforto.
Limpeza.
Staff.
Bom pequeno almoço com frutas diversas e para boa surpresa, papaia.
Boa Luz Natural para o interior dos quartos.
Piscina Termal do Hotel 🔝🔝🔝 em comparação com outros Hotéis de 4* esta Piscina é bem superior.

Cons:

Desconhecia a existência de pacotes de alojamento com acesso direto á Piscina. É uma questão de procurarem aquando da reserva. Mas não foi um problema, pois o Custo-Benefício é satisfatório e bem menor que o preço de outras piscinas em Hotéis 4* em estâncias termais de Portugal com a mesma composição na água mineral natural (sulfúrea, bicarbonatada, sódica e fluoretada).

2026-04-09 • via Nuitee
J
jose nascimento • couple • pt
9
2026-04-06 • via Nuitee
V
Vanesa • couple • es
9
Pros:

La piscina y los masajes genial, está muy bonito el hotel nos encantó

2026-04-03 • via Nuitee