Holiday Inn Express & Suites - Liberal by IHG

Hotels
•
Holiday Inn Express
8.8 (195 reviews)
412 Ziegler Ave , Liberal , US

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Pets allowed
Private parking
Indoor pool
See all facilities

Review Highlights

Pros:
Consistently very clean rooms and property
Friendly, accommodating and professional staff (several named mentions)
Comfortable beds and quiet rooms
Helpful service during special/personal circumstances
Convenient in-room plug-ins and generally good room comfort
Many guests reported an overall pleasant/enjoyable stay
Cons:
Breakfast quality/variety inconsistent; items ran out and pancake machine was broken
Limited breakfast choices (no regular eggs, limited meat, no premade coffee noted)
Small pool
In-room refrigerator not cold for one guest
Occasional noisy room air unit and elevator glitches
At least one mention of location as a negative

Categories

Cleanliness
9.7
Multiple reviewers repeatedly described the property and rooms as very clean; housekeeping consistently praised.
Service
10
Staff repeatedly called accommodating, friendly and professional (front desk, Alexis and others); several guests noted exceptional service and helpfulness during personal circumstances.
Location
8.1
Mixed mentions — generally acceptable but at least one reviewer listed location as a con; not a dominant theme.
Room Quality
8.8
Beds and room comfort praised (beds described as excellent); some issues noted (loud air unit, refrigerator not cold, occasional elevator glitch).
Amenities
8
Basic amenities present and convenient (plentiful outlets, pool, elevator) but guests reported shortcomings: small pool, broken pancake machine, fridge/ice issues and breakfast service problems.
Value for Money
8.6
Overall positive impressions with a comment that one stay could have been cheaper; guests felt service and cleanliness justified the cost.
Food and Beverage
7.6
Breakfast received mixed reviews — some said it was good while others complained about limited choices (no pancakes, no pre-made coffee, limited eggs/meat) and items running out.
Overall Experience
9.6
Most stays described as pleasant or great, with multiple guests saying they would return; family events and reunions were handled well by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Welcome to Holiday Inn Express & Suites - Liberal, an IHG Hotel!

Luxurious Accommodation: Enjoy 3-star comfort at our hotel, complete with a fitness centre to keep you active during your stay.

Relaxation and Recreation: Unwind and have a splashing good time in our inviting indoor pool, perfect for a refreshing dip after a long day of travel.

Convenient Location: Situated just 4 km from the Liberal Mid-America Regional Airport, our hotel ensures a smooth and hassle-free journey for our guests.

Book now for an unforgettable stay at Holiday Inn Express & Suites - Liberal!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 195 reviews
Cleanliness: 9.7
Service: 10
Location: 8.1
Room Quality: 8.8
Amenities: 8
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.6
J
Julie • couple • us
9
2026-11-04 • via Nuitee
L
Lynn • couple • us
9
Pros:

Everything was really good

2026-11-01 • via Nuitee
P
Patti • couple • us
10
Loved the bed! Very nice accommodation. Great breakfast.
Pros:

The front desk staff was very accommodating.

Cons:

The refrigerator in our room was not "cold", but the staff was willing to refreeze our travel ice pack and cool some drinks for us.

2026-10-29 • via Nuitee
J
Jerome • couple • us
7
not up to ING standards
Pros:

????

Cons:

no pre made coffee....no regular eggs.....one choice of meat....floors were sticky

2026-10-15 • via Nuitee
G
Gary • couple • us
10
2026-10-13 • via Nuitee
D
Don • solo_traveller • us
7
2026-10-13 • via Nuitee
M
Michael • solo_traveller • us
7
Pros:

The staff were friendly and nice. The breakfast set up was great.

Cons:

The one night stay could've been a little cheaper.

2026-10-08 • via Nuitee
T
Terri • couple • us
10
Friendly, upbeat staff. Very professional.
Pros:

Alexis was wonderful, and so kind.

Cons:

Location

2026-09-17 • via Nuitee
M
Marsh • couple • us
10
Pros:

Breakfast was good. My husband was disappointed there were no pancakes, especially being in LIberal, KS, home of the pancake race. There were plenty of convenient plug-ins in the room. It was clean and quiet and the staff was friendly and helpful.

2026-09-15 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-01 • via Nuitee
P
Patrice • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jorge • solo_traveller • us
6
My stay
Pros:

The staff was great. Even without knowing what my stay was for.

My sister passed away and they were great.

Cons:

Pool needs to be bigger.

2026-08-18 • via Nuitee
A
Art • couple • us
10
Enjoyable, nice place to stay.
Pros:

Neat and professional

Cons:

Room air unit was pretty loud. Pancake machine was broke, bummer for city that claims to be the pancake capital.

2026-08-10 • via Nuitee
R
Regine • couple • us
10
2026-07-08 • via Nuitee
C
Christine • couple • us
9
This was a pleasant stay after a long drive
Pros:

Very clean

2026-06-29 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-06-24 • via Nuitee
L
Leonard • couple • us
10
great
Pros:

the beds were excellent, the room was clean and comfortable

2026-06-17 • via Nuitee
M
Maria Cristina • family_with_children • us
10
Amazing time made our family reunion a great one
Pros:

The property was very clean and staff was great they accommodated us so well we will definitely be going again!

Cons:

The elevator did get glitch a bit which scared my kids lol but nothing crazy

2026-06-15 • via Nuitee
K
Kathleen • couple • us
10
2026-06-04 • via Nuitee
P
Patty • couple • us
10
Great stay
Pros:

Very clean!

2026-06-02 • via Nuitee