Holiday Inn Express & Suites Richburg by IHG

Hotels
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Holiday Inn Express
8.7 (618 reviews)
3190 Commerce Drive , Richburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Beds
Cons:
Dirty Areas
High Price

Categories

Cleanliness
7.91
Several reviews mention dirty areas in the room and bathrooms.
Service
9.88
The staff were frequently described as friendly, helpful, and professional.
Location
8.92
Guests noted the hotel's convenient location for local events.
Room Quality
8.37
Mixed reviews on room cleanliness and comfort.
Amenities
8.4
Guests appreciated the amenities offered, though there was feedback on the pool.
Value for Money
8.36
Some guests mentioned the rates as somewhat expensive.
Food and Beverage
8.91
Breakfast options were highly praised, although some specifics about availability were noted.
Overall Experience
8.88
Most guests were satisfied with their stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:52

Property Description

Modern Amenities
Holiday Inn Express & Suites Richburg offers free WiFi and in-room coffee machines for your convenience. Stay connected and caffeinated throughout your stay.

Relaxation and Entertainment
Unwind by the outdoor swimming pool, grab a snack at the in-house bar, or socialize in the shared lounge. Enjoy a mix of leisure and social activities during your visit.

Convenience and Service
With a business center, vending machines, and a 24-hour front desk, we ensure all your needs are met promptly. Our staff is dedicated to making your stay seamless and enjoyable.

Book your stay at Holiday Inn Express & Suites Richburg for a blend of modern comfort and attentive service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 618 reviews
Cleanliness: 7.91
Service: 9.88
Location: 8.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
K
Kenneth • couple • us
10
2026-04-17 • via Nuitee
T
Tameka • family_with_children • us
10
Great hotel, perfect location
Pros:

Location was perfect. Hotel was spotless and breakfast was simple but amazing. Customer service was FIVE star. It is definitely number one on my list for travel in that area.

Cons:

Nothing. Everything was great.

2026-04-16 • via Nuitee
T
Trithart • couple • us
9
2026-04-13 • via Nuitee
R
raffelina • solo_traveller • ca
10
Would definitely return and recommend
Pros:

Very clean. Friendly and helpful staff. Good breakfast

Cons:

A bit isolated

2026-03-24 • via Nuitee
J
Jamekia • couple • us
10
It was a nice one day stay. I'm looking forward to staying a whole weekend.
Pros:

The Location was perfect. It was the perfect meeting spot between our two locations. The Atmosphere was great. We were late coming down for breakfast but they were patient with us. The check-in and check-out process was great. I will be returning soon.

Cons:

The elevator smelled like someone had passed gas or was very sweaty. That smell cut your breath off. The lamp at my desk didn't work. Everything else was great. As stated above, I will be returning.

2026-03-20 • via Nuitee
K
Kenneth • couple • us
10
2026-03-18 • via Nuitee
K
Kenneth • couple • us
10
2026-03-18 • via Nuitee
C
Christopher • couple • us
9
It was a Phenomenal experience
Pros:

Unique design and layout of the hotel along with the amenities included

Cons:

Wish the market had a few more options to choose from

2026-03-17 • via Nuitee
C
Case • couple • us
10
Very nice facility!
Pros:

Cleanliness

Cons:

No dislikes

2026-03-07 • via Nuitee
K
Kalandria • couple • us
10
2026-02-27 • via Nuitee
K
Kalandria • couple • us
10
2026-02-27 • via Nuitee
R
Rebecca • solo_traveller • us
9
2026-02-26 • via Nuitee
E
Ervin • couple • us
10
2026-02-14 • via Nuitee
H
Harlin • couple • us
10
2026-02-10 • via Nuitee
D
Diane • family_with_children • us
10
2026-02-09 • via Nuitee
S
Shauna • solo_traveller • us
10
Rooms were clean and beds were comfy & the staff were great!
Pros:

The staff was amazing from check-in to housekeeping!

2026-01-23 • via Nuitee
S
Sierra • extended_group • us
7
Overall my stay was good. I was just uneasy about the dirty parts in the room.
Pros:

The staff was very friendly, helpful, and professional.

Cons:

For the most part the room was clean but the phone was disgusting like it hadn’t been touched or cleaned in years. The refrigerator was the same. You could see built up dirt sitting the cup holders. There was a half of gallon of tea in the refrigerator as well. (Not sure who that belong to). I didn’t even open the microwave but I don’t have much faith that it would have been clean.

2026-01-22 • via Nuitee
U
usha • couple • us
10
Pros:

Convieniant

Cons:

Clean

2026-01-20 • via Nuitee
S
Sandra • couple • us
10
Very nice, thank you!
Pros:

The bed was very comfortable. I liked that it was Americans with English as first language at the counter.

Cons:

Need Greek yogurt at breakfast.

2026-01-20 • via Nuitee
L
LOUVENIA • family_with_children • us
10
The experience and stay were good!
Pros:

The friendliest of the staff and comfort of the rooms.

Cons:

I can’t think of anything.

2026-01-20 • via Nuitee