Holiday Inn Express & Suites - Florence - Cincinnati Airport by IHG

Hotels
•
Holiday Inn Express
9.2 (279 reviews)
1055 Vandercar Way , Florence , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional, welcoming staff (Mary, Lily, Risa, Neil)
Very clean hotel and comfortable rooms
Well-organized for groups
Complimentary breakfast with good variety
Feels like a home away from home; many repeat guests
Cons:
No in-room coffee (only available in lobby)
Pool reported as discolored (maintenance noted)

Categories

Cleanliness
9.5
Reviewers explicitly call the hotel 'very clean' and note comfortable, well-kept rooms.
Service
10
Outstanding staff repeatedly praised (Mary, Lily, Risa, Neil); described as welcoming, attentive, and going above and beyond.
Location
9.2
Standard quality for this hotel tier.
Room Quality
9
Rooms described as comfortable; group stays were well organized and check-in was easy.
Amenities
8.2
Complimentary breakfast is good, but guests noted no in-room coffee (only lobby) and a discolored pool which was explained by maintenance.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
9.3
Complimentary breakfast praised for variety and quality in multiple reviews.
Overall Experience
9.2
Overall very positive feedback: group bookings, repeat guests, and many comments that staff make the hotel feel like a home away from home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located just 2 km from Cincinnati/Northern Kentucky International Airport, Holiday Inn Express & Suites - Florence - Cincinnati Airport offers easy access to nearby parks and attractions.

Modern Amenities
Enjoy a relaxing stay with an indoor pool, fitness centre, and free WiFi throughout the property. The 24-hour front desk and free shuttle service ensure a hassle-free experience for guests.

Nearby Attractions
Explore Pioneer Park, Goebels Park, and the Creation Museum, all within a short distance from the hotel. The Northern Kentucky Convention Center is also just 18 km away.

Book your stay at Holiday Inn Express & Suites - Florence - Cincinnati Airport for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

9.2
Based on 279 reviews
Cleanliness: 9.5
Service: 10
Location: 9.2
Room Quality: 9
Amenities: 8.2
Value for Money: 9.2
Food and Beverage: 9.3
Overall Experience: 9.2
T
terrigoin • family_with_children • us
8
2026-10-17 • via Nuitee
J
John • couple • us
9
2026-10-14 • via Nuitee
D
Departure774797 • Friends getaway
10
Eastside ALC ( church group)
Pros:

We had a group of 57 people and everything was absolutely amazing. Risa was so good to work with as we planned this trip. Everything was organized from the moment we arrived at the hotel, the breakfast was perfect, the rooms were comfortable, an all around great place to stay! I would recommend the Holiday Inn Express and Suites, Florence KY!
Miriam Aho

2026-07-28 • via Tripadvisor
C
C5561VCsandral • Friends getaway
10
Great place & staff
Pros:

Very clean hotel with helpful, friendly staff. Mary at the front desk was great with our large group.
Complimentary breakfast had a good variety. Highly recommend to anyone staying in this area.

2026-07-14 • via Tripadvisor
K
Kevin • couple • us
4
Cons:

No coffee in the room, only available in the lobby. I am not going to the lobby in my pajamas.

2026-07-11 • via Nuitee
T
T1106RMjudem • Business
10
Mary and Lily
Pros:

I stay at the Holiday Inn Express in Cincinnati frequently for work, and over the years I’ve had the pleasure of getting to know Mary and Lily. They are truly the heart of this hotel.

As a pilot with 21Air, my colleagues and I spend about two weeks away from home every month. Being away from family isn’t always easy, but Mary and Lily always make us feel genuinely welcome. Their kindness, professionalism, and warm smiles make the hotel feel like a second home.

They always greet us by name, remember the little things, and consistently go above and beyond to ensure our stay is comfortable. Their exceptional customer service and genuine care for every guest are what keep me coming back.

Thank you, Mary and Lily, for everything you do. You are a tremendous asset to the Holiday Inn Express, and your dedication does not go unnoticed. I look forward to seeing you on every trip to Cincinnati.

2026-06-26 • via Tripadvisor
L
lisasQ9650YB • Business
10
Awesome IHG!!!
Pros:

Front desk Mary is awesome and very knowledgeable. Always willing to help and go the extra mile. All the staff and personnel at this IHG are awesome. I have been staying at this IHG for over a year. They make you feel welcome like family.

2026-06-23 • via Tripadvisor
L
leonardomP32UH • Business
10
Best costumer
Pros:

Mary has amazing customer service and always brings the best attitude. Her positivity and willingness to help make a real difference

2026-06-20 • via Tripadvisor
3
300armandom • Business
10
Exceptional Service and a True Home Away From Home
Pros:

Excellent hotel with very comfortable rooms. What truly stands out about this place is the staff, especially Mery. They go above and beyond to make you feel at home, even when you’re away from home.

2026-06-02 • via Tripadvisor
C
Catherine • solo_traveller • us
10
2026-06-01 • via Nuitee
S
Sonja • solo_traveller • us
10
Pros:

Check in was easy. Neil was very nice. The Maintenence man (didn't get his name) showed us the pool and explained why it was discolored. Nice guy!

2026-05-25 • via Nuitee
M
Matías • solo_traveller • es
8
2026-05-18 • via Nuitee
J
John • couple • us
9
2026-05-03 • via Nuitee
M
Michelle • couple • us
7
Miced
Pros:

Breakfast and location

Cons:

Security. No working lock on my door for additional security in the room. No available rooms to change to more secure room.

2026-04-27 • via Nuitee
P
paulcK2553TH • Solo travel
10
Great hotel with comfortable beds & a strong showers
Pros:

Absolutely wonderful hotel. Staff go above & beyond for their guests especially Mary.
Walmart & good restaurants within walking distance.

2026-04-25 • via Tripadvisor
2
240krystalc • Friends getaway • Lawrenceburg, Tennessee
10
Great Hotel and friendly staff!
Pros:

Great hotel! Great location! Very clean and the breakfast was wonderful! We were a group of 20 and they made our stay amazing. The hotel was very clean and there is a Walmart and many restaurants within walking distance.

2026-04-25 • via Tripadvisor
C
Cynthia • couple • nl
9
2026-04-25 • via Nuitee
W
warren • couple • us
10
Excellent
Pros:

Everything was great!

Cons:

There was some riff raff staying there making noise but, what can you do?

2026-04-25 • via Nuitee
S
Sangwook • solo_traveller • us
10
2026-04-23 • via Nuitee
K
Kimberland • couple • us
1
Bad
Pros:

The customer service on the phone was horrible. I have never in my life spoke to someone so rude who is suppose to be helping. Rude people should not work in customer service.

Cons:

The customer service on the phone was horrible. I have never in my life spoke to someone so rude who is suppose to be helping. Rude people should not work in customer service.

2026-04-17 • via Nuitee