Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
6.1
Multiple reviews express concerns about cleanliness, specifically mentioning dirty rooms and bathrooms.
Service
8.1
Several reviews highlighted positive staff interactions, although some guests reported unhelpful service.
Location
9.6
Guests appreciated the location's convenience, particularly for accessing local attractions.
Room Quality
7.6
Some rooms were described positively, while others had issues such as inadequate space or lack of amenities.
Amenities
8.1
Certain amenities received praise, but some were lacking or poorly maintained.
Value for Money
7.1
Mixed reviews about value for the price paid; some felt the service and condition did not justify costs.
Food and Beverage
8.6
The breakfast received positive remarks, although cleanliness of dining areas was criticized.
Overall Experience
9.6
Guests had varied experiences, with some very positive but also significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:07

Property Description

Convenient Location
Located in Mannheim, Best Western Plaza Hotel Mannheim offers easy access to popular attractions like National Theatre Mannheim and University of Mannheim. With Mannheim Central Station just 3.6 km away, exploring the city is a breeze.

Modern Amenities
Enjoy a comfortable stay with access to a fitness centre, sauna, and free WiFi throughout the property. Private parking ensures a hassle-free experience, while the terrace and bar provide perfect spots to unwind after a day of sightseeing.

Delicious Dining
Start your day right with an American breakfast served each morning at the hotel. For other dining options, Maimarkt Mannheim and Central Station Heidelberg are within a short distance.

Experience convenience and comfort at Best Western Plaza Hotel Mannheim. Book your stay now for a memorable trip!

Important information:

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3441 reviews
Cleanliness: 6.1
Service: 8.1
Location: 9.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 9.6
A
Andreas • extended_group • de
9
2026-02-14 • via Nuitee
S
Sabine • couple • de
7
2026-02-13 • via Nuitee
F
Françoise • couple • ch
7
2026-02-13 • via Nuitee
Łoziński • family_with_children • pl
8
2026-02-11 • via Nuitee
S
Simone • couple • at
7
2026-02-11 • via Nuitee
K
Kirsten • family_with_children • de
7
Pros:

Bequemes Bett, sehr großes Familienzimmer. Toilette und Bad getrennt.

Cons:

Für den öffentlichen Nahverkehr ist die Lage sehr schlecht. Mit Auto top. Genug Parkplätze.

2026-02-10 • via Nuitee
M
Martin • solo_traveller • de
7
2026-02-09 • via Nuitee
M
Max • solo_traveller • de
8
2026-01-29 • via Nuitee
U
Ute • extended_group • de
10
2026-01-26 • via Nuitee
S
Steven • extended_group • be
8
2026-01-23 • via Nuitee
H
Hermann • family_with_children • at
8
Pros:

Die stärkere junge Dame Arabischer Abstammung war äußerst unhöflich.

2026-01-22 • via Nuitee
A
Andrea • couple • ch
5
Fair.
Pros:

It was convenient to the Christmas market

Cons:

The staff who checked us in was not friendly at all. Why work in a hospitality industry if you’re not hospitable and when we asked questions about the location of the Christmas market she was not very helpful.

You can hear everything from your room!

2026-01-22 • via Nuitee
T
Till • solo_traveller • de
8
2026-01-21 • via Nuitee
A
Anne • family_with_children • nl
8
Prima verblijf!
Pros:

Ruime kamers, heerlijk schoon.
Wij zijn hier al vaker geweest en eten altijd heerlijk bij de bierstube verderop.

Cons:

Prijs ligt wat hoger.

2026-01-19 • via Nuitee
M
Monica • family_with_children • nl
7
Fijn verblijf voor een nacht met ontbijt!
Pros:

Mooie ruime kamer met gezin.

Cons:

Afgelegen op industrieterrein
Wij waren aankom maar hadden nog niet gegeten, helaas niet beschikbaar of naast de deur

2026-01-19 • via Nuitee
M
Markus • family_with_children • de
8
2026-01-19 • via Nuitee
M
Mirlinda • couple • ch
7
2026-01-19 • via Nuitee
A
Arthur Daniel • extended_group • de
8
2026-01-19 • via Nuitee
K
Kurt • solo_traveller • de
9
2026-01-19 • via Nuitee
P
Pim • family_with_children • nl
7
Pros:

Goede kwaliteit, echt een hotel voor mensen op doorreis of zakelijke overnachting. Het is geen Gezellig hotel of gezellige omgeving

Cons:

Ze vragen 10 euro parkeerkosten per dag om achter de open slagboom te parkeren. Terwijl aan de weg voor het hotel parkeren gratis is....

2026-01-19 • via Nuitee