Tru By Hilton Allen Dallas, Tx

Hotels
•
Tru by Hilton
8.8 (596 reviews)
1553 N. Central Expressway , Allen , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Value for Money
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
8.41
While generally clean, some reviews noted cleanliness issues like a spider on the bed.
Service
9.38
Generally positive, though some feedback indicated lack of enthusiasm among staff.
Location
9.42
Many reviews praised the location as clean and convenient.
Room Quality
8.37
Rooms were noted to be small with some concerns regarding comfort of the beds.
Amenities
8.9
Amenities like easy check-in and parking were appreciated; however, some found the breakfast lacking.
Value for Money
8.86
Pricing was generally considered reasonable with some hidden fees causing concern.
Food and Beverage
7.91
Several comments about breakfast quality and options suggest room for improvement.
Overall Experience
9.18
Overall positive experiences, though a few issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 20:10

Property Description

Modern and Convenient Accommodation
Tru By Hilton Allen Dallas, Tx offers a contemporary stay in Allen, featuring a 24-hour front desk and complimentary WiFi. The non-smoking property, just 13 km from Historic Downtown Plano, provides a comfortable retreat for travelers.

Comfortable Guest Rooms
The hotel's guest rooms are thoughtfully equipped with modern amenities, including a TV for entertainment and relaxation after a day of exploring nearby attractions like Preston Center and Southern Methodist University, both within 35 km.

Accessible Location
Conveniently situated 42 km from Dallas Love Field Airport, Tru By Hilton Allen Dallas, Tx ensures easy access for guests traveling to or from the area. Experience a seamless stay at our hotel in Allen - book now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 596 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
N
Nigel • solo_traveller • us
6
Cons:

Front end staff are in the wrong line of work. No smiles, disinterested in their guests. Way overpriced for the treatment received. Just an attitude change ( which doesn’t cost anything) would make a huge improvement.

2026-03-28 • via Nuitee
G
gary roberts • couple • us
10
2026-03-26 • via Nuitee
L
Lori LaRoux • couple • us
8
2026-03-26 • via Nuitee
M
Maden • couple • us
1
2026-03-22 • via Nuitee
J
Jeromy • couple • us
4
Really thought the staff was awesome
Pros:

The Staff was great. The place was well maintained.

Cons:

The picture advertised lead me to think the room was spacious. When we arrived to the room it seemed very compact and did not have any where to lay out my clothes. It was my wife and self we couldn't hang up clothes due to lack of hanging space and no drawers to store clothes in.

2026-03-18 • via Nuitee
B
Bill • couple • us
8
2026-03-17 • via Nuitee
P
Patti • couple • us
10
Would stay there again
Pros:

Very clean and location was perfect for our needs

2026-03-16 • via Nuitee
K
Kendra • solo_traveller • us
9
2026-03-14 • via Nuitee
K
Kyle • couple • us
10
2026-03-11 • via Nuitee
W
Wiley • family_with_children • us
10
2026-03-10 • via Nuitee
S
Sowmya • solo_traveller • us
4
Cons:

My some of cosmetics gone

2026-03-05 • via Nuitee
E
Enriquez • couple • us
10
2026-03-04 • via Nuitee
V
Venisha • couple • us
10
2026-03-02 • via Nuitee
J
Jewel • couple • us
10
2026-02-26 • via Nuitee
E
Erica • couple • us
7
It was fine for one night but would not want to stay any longer
Pros:

Clean, updated, good breakfast

Cons:

Small room, no coffee in room

2026-02-24 • via Nuitee
B
Bridget • couple • us
10
2026-02-22 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Very clean, Great shower

Cons:

Was not able to connect my streaming accounts to TV due to some kind of tech error. Not really a big deal

2026-02-11 • via Nuitee
P
Patti • solo_traveller • us
10
2026-02-10 • via Nuitee
D
Dillard • couple • us
10
Pros:

Everything was great.

Cons:

Everything was great

2026-02-09 • via Nuitee
C
Chuck • solo_traveller • us
10
Pros:

The room was clean and the staff were very polite.

2026-01-29 • via Nuitee