Hotel Bilbaino

Hotels
Independent
8.2 (17 reviews)
Avinguda Mare de Déu del Sofrat, 1, Benidorm, Alicante, 03501 , Benidorm , ES

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Nice quirky hotel
Amazing staff
Lovely breakfast
Proximity to the beach
Cons:
Room updates needed
Limited amenities
Mixed pricing feedback

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
Staff received high praise for being amazing and helpful.
Location
8.1
The hotel's proximity to the beach and key landmarks was a major highlight.
Room Quality
7.8
Guests mentioned the need for room updates, acknowledging ongoing refurbishment plans.
Amenities
7.2
Mixed feedback on amenities, with some positives like breakfast and beach proximity, but negatives around the lack of spa services.
Value for Money
6.9
Mixed opinions on pricing, with some guests finding it expensive while others thought it fair.
Food and Beverage
7.3
Breakfast and restaurant options were generally well-received, though there were suggestions for more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 01:40

Property Description

Convenient Amenities: Stay connected with complimentary wireless internet and enjoy tour assistance to explore the area effortlessly.

Dining Options: Indulge in delicious meals at the restaurant, grab snacks at the cafe, and unwind with a drink at the bar/lounge.

Prime Location: Located steps away from Llevant Beach and minutes from Poniente Beach, Hotel Bilbaino offers easy access to nearby attractions.

Plan your relaxing stay in Benidorm at Hotel Bilbaino and explore the best of what the area has to offer.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.2
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
C9594TSyvonnep Friends getaway
8
Benidorm fiesta week
Pros:

Nice quirky little hotel with a view to die for. Rooms need updating tho it is being knocked down and refurbished in 2026. Would definitely stay here again. Staff were amazing and a lovely breakfast. Only a stones throw from the beach . Highly recommended

2025-04-09 via Tripadvisor
C
C9594TSyvonnep Friends getaway
8
Jollys
Pros:

Brilliant little hotel. The sea view was amazing and the staff were very good too . The rooms tho a bit dated were very clean and comfortable. The breakfast was also very nice. Just gutted this hotel is now closed until some time in 2026. Will definitely stay again in the future

2024-12-17 via Tripadvisor
H
Hollfitz Family gb
8
Lovely beachfront hotel in a good location for the old town
Pros:

The selling point of this hotel is that it is right on the beachfront. We paid extra to have a full sea view on the front which was great. The room itself is basic but it was clean and the bed was comfortable. The maid service was great. The breakfast was ok, enough choice to pick from. Reception staff were friendly when we came in and out. I would recommend and would definitely return.

2024-11-17 via Tripadvisor
O
Odyssey00606458418 Couples
10
Fall asleep with the sound of the sea, Perfect stay!
Pros:

A great little hotel and great value for money. A superb sea view room with a balcony to sit and admire the view with a glass of wine. Great location close to Old town and reasonably quiet at night, really friendly and helpful staff, will definitely return

2024-10-30 via Tripadvisor
L
lwarrenhuck Couples gb
10
Great beachfront hotel
Pros:

This hotel is quite basic but what really sells it is the location.
You are smack bang on the beach and a few steps from The Old Town.
The hotel is extremely clean and staff are very helpful and friendly.
You can hire the key to the safe for a returnable deposit of 10 euros.
The breakfast is a standard buffet breakfast with no thrills.
There is a fridge in the room and supermarket next door so storing cold water isn’t a problem.
A sea view room is a must.
We will certainly be back.
If your holiday is all about the location more than luxury this hotel is the one for you

2024-09-27 via Tripadvisor
S
Sightseer56834575615 Couples
8
Hotel Bilbaino, perfect location..
Pros:

My wife and myself spent 7 nights in the Bilbaino hotel. Really nice hotel, perfectly situated away from the rowdy new town. The rooms do require updating, e.g. plug sockets.. the rooms were cleaned every day.. the towels were changed every day but the bed linen wasn't.. we were on the 4th floor and we had a beautiful sea view.
The only down parts of the holiday,
was due to having an evening flight we did ask for a late checkout, we had to pay €40 for a back room which was very claustrophobic due to there being no courtesy room to get changed.. the other down point was we had to carry our cases approximately half a mile because there was no coach access for dropping off and picking up... This is something that really needs consideration especially if you are carrying a lot of luggage or unable to walk far... Overall we had a great time and thoroughly enjoyed ourselves.. we would definitely go again..
The view from our balcony..
I wonder if over the years anybody else has noticed the face shapes in the rocks ???

2024-09-17 via Tripadvisor
S
syfield68 Solo travel gb
10
Staff, Location and Hotel overall.
Pros:

Stayed for 5 nights and this hotel is ideal if you like the Old Town and a short walk to the New Town. Right on the seafront so views are beautiful,
Staff are fantastic, friendly and professional from Reception to Cleaners, superb.
Would recommend this quiet, small hotel, the oldest established Hotel in Benidorm, and exactly the right spot! Back next year without a doubt.

2024-05-11 via Tripadvisor
P
P1RSW Family
10
Excellent Hotel in a Great Location
Pros:

Excellent hotel located right on the seafront in Benidorm.

We arrived early at around midday, but our rooms are ready and we could check in straight away.

Excellent location for the Old town and a stroll along the front would happily return.

We had two double/twin rooms with a balcony on the front and the view was excellent for watching the world go by.

2024-04-16 via Tripadvisor
S
steveb962 Couples gb
10
Great location and friendly hotel.
Pros:

My wife and I stayed for my birthday and very well pleased with everything. Excellent location, rooms cleaned daily, Seaview fantastic, breakfast selection very good. All staff very friendly and welcoming especially Jaime at front desk who couldn't do enough for us. Thanks everyone and we will be back.

2024-04-04 via Tripadvisor
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Castawayskiwi Couples gb
8
Fantastic stay, fantastic hotel, made our stay. We will definitely come back.
Pros:

Had the most wonderful stay at Hotel Bilbaino. Our journey started when I contacted the Hotel to tell them I was planning on a secret holiday with my wife to celebrate our wedding anniversary.
I was able to send a wedding photo which the Hotel printed, framed and put in our room with a box of chocolates and a card. It was an amazing touch. So thank you so much.
The Hotel itself is situated perfectly. It is right beside the Old Town and on the beach promenade. So our sea facing room had a view to die for, and we quite happily sat on the balcony watching the world go by.
The Hotel is not a plush 5-Star, but perfect for a few days away.
The room was lovely and spacious, the shower was amazing. Our room was very clean and serviced every day.
The staff were fantastic and just added to a great few days away.
All in all we would thoroughly recommend this Hotel. They made a special trip for us even better.
Mucho Gracias

2024-04-02 via Tripadvisor
D
Dalboy01 Friends getaway gb
10
Great Location
Pros:

Best location in Benidorm, everything is 10 minutes away, 10 minutes from the busy nutty town, 10 minutes from the old town, everything you need is next door, restaurants, shops, staff are friendly, overlooking the entire Benidorm beech.

2023-12-20 via Tripadvisor
K
klara40 Couples gb
10
Great location and amazing sea view
Pros:

Excellent hotel in the old town. Our room was amazing. Paid a bit extra for a sea view but we’ll worth it. The room was clean and comfortable. The staff were so helpful and kind. Will definitely be coming back

2023-11-15 via Tripadvisor
B
bowlsus1 Family gb
10
Excellent small hotel
Pros:

This is an excellent small hotel in a fantastic location on the seafront.
The hotel is clean and the staff are very good and helpful.
We had a seaview room on the 1st floor and could see the sea from bed. The bedroom and bathroom are a good size. We stayed room only and had breakfast on our sunny balcony. The hotel will loan you beach chairs if you ask.

2023-11-11 via Tripadvisor
C
CatherineHowarth1 Couples gb
10
Fabulous with a perfect location!
Pros:

Fabulous!

What a fabulous little hotel. Stayed for four nights in May 2023.
Spotlessly clean, perfectly central location on the sea front, very friendly staff. The room was a good size with a large double bed. The shower was powerful, which I loved. There was also a great hairdryer in the bathroom and a fridge and TV in the room.
It is definitely not a super-fancy hotel but for the time we spend in our hotel when on holiday, we will definitely stay there again. It was perfect for us, and I am super fussy about cleanliness.

2023-06-06 via Tripadvisor
B
bruceicp Couples
10
Great front line Hotel on Levante Beach.
Pros:

The Hotel Bilbaino was an excellent choice for us, while visiting Benidorm. Although the room was plain, it was very clean and comfortable. The staff were excellent, and breakfast was wonderful! Right on the Levante beach front, what could be better!

2023-05-19 via Tripadvisor
R
rolandoz88 Couples
10
great hotel!
Pros:

Great hotel near the sea, friendly staff and clean room. I really appreciate my holiday in this hotel.

Highly recommend for couples and families. The centre of the city is near the hotel and also the beach is in front of the hotel (free). Very happy! :)

2022-09-01 via Tripadvisor
H
hdsn79 Couples
10
Great little hotel with stunning sea views
Pros:

Me and my wife stayed here for 4 nights in May and loved it. We didn’t arrive until 23:30 and was welcomed by a friendly receptionist. Once we checked in, we sat on the balcony people watching before going to bed. We woke up so glaring sun and an unreal beach view. This hotel was close enough to what nightlife we wanted, with plenty of bars and food outlets to eat and drink in the daytime. It was near enough to visit the Old Town and being right across from the beach we didn’t have far to go to chill out in the day.

Would definitely stay here again. Hopefully in the same room.

2022-05-06 via Tripadvisor