MIMARU Tokyo Ueno Okachimachi

Hotels
9.8 (581 reviews)
Taito-ku Ueno 1-chome , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Family-friendly
Helpful staff
Great location
Cons:
Thin walls
High cost for larger rooms

Categories

Cleanliness
10
Overall cleanliness was highlighted as very good, with many comments praising the facilities.
Service
10
Staff was consistently described as helpful and friendly, contributing positively to guest experiences.
Location
10
Many reviews emphasized the hotel's prime location, close to metro stations and restaurants.
Room Quality
10
Rooms were noted as comfortable, though some comments pointed out that they could be smaller for larger families.
Amenities
9.64
Amenities were sufficient for families, though some guests desired additional offerings like a restaurant.
Value for Money
9.61
Though the hotel had fantastic offerings, some guests expressed concerns about the high cost, particularly for larger family accommodations.
Food and Beverage
9.15
There were comments on the lack of food options at the hotel, including breakfast services.
Overall Experience
10
Overall, guests had a very positive experience, particularly for families visiting Tokyo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Modern and Convenient Accommodation in the Heart of Tokyo

Prime Location: Located near popular attractions such as Ryuseido Shinjo-in Temple and Shitamachi Museum, MIMARU TOKYO UENO OKACHIMACHI offers easy access to key landmarks in the city.

Comfortable Rooms: Experience comfort in air-conditioned rooms equipped with modern amenities including a fridge, microwave, and flat-screen TV. The hotel ensures a relaxing stay with cozy bed linens and fresh towels provided.

Free WiFi and Nearby Attractions: Stay connected with complimentary WiFi throughout the property and explore nearby points of interest like Kyu-Iwasaki-tei Garden and Akihabara Neribei Park.

Book your stay at MIMARU TOKYO UENO OKACHIMACHI for a memorable Tokyo experience!

Important information:

Please note that housekeeping service is offered once every 2 days. Additional services can be requested from the front desk staff in advance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 581 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.64
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
A
Alexandre • family_with_children • ch
9
Pros:

Personnel au top, propreté super. Très bel emplacement

Cons:

Stores pas toujours très offuscant.

2026-04-10 • via Nuitee
J
Joshua • family_with_children • us
8
Good location for a family exploring Tokyo.
2026-04-09 • via Nuitee
L
Liz • family_with_children • lu
8
2026-04-04 • via Nuitee
C
Cara • solo_traveller • us
10
2026-04-01 • via Nuitee
C
Chris C • family_with_children • gr
9
Great guest experience, excellent location
Pros:

Location was brilliant, staff was amazing and exceptionally helpful.

2026-03-31 • via Nuitee
K
Kuan Ming • extended_group • tw
8
2026-03-29 • via Nuitee
D
David • family_with_children • us
9
Excellent place to stay, we would stay here again!
Pros:

Wonderful for families! We loved the location and the staff was very helpful.

Cons:

The only thing we didn't love was the beds, they were very hard.

2026-03-27 • via Nuitee
A
Alexa • family_with_children • us
9
2026-03-27 • via Nuitee
K
Kate • family_with_children • au
10
A wonderful hotel with super helpful
Pros:

Friendly staff, super kid friendly- bingo game for kids was great for ideas of what to do during the day and kept the kids engaged and excited about doing cultural activities, convenient location.

2026-03-24 • via Nuitee
S
Supot • extended_group • th
6
Pros:

No

Cons:

No toilet at the lobby

2026-03-24 • via Nuitee
R
Rebecca • family_with_children • au
9
Fantastic apartment hotel in a great location.
Pros:

Location was great - very close to Ueno Park and multiple train stations. Staff were amazing. They provided so many local recommendations, it was a great resource. The hotel was very kid friendly. Our kids loved all the little activities they could do.

Cons:

-

2026-03-23 • via Nuitee
C
Chairat • family_with_children • th
9
2026-03-20 • via Nuitee
S
Stefano • family_with_children • it
9
Pros:

Position, staff, room size

Cons:

Really nothing

2026-03-19 • via Nuitee
S
SHU YUN • extended_group • tw
10
2026-03-15 • via Nuitee
J
James • family_with_children • au
10
Staff were super friendly and helpful and rooms amazing too
Pros:

Great sized rooms and layout was amazing for family

Cons:

Nothing

2026-03-11 • via Nuitee
Q
QiWei • family_with_children • tw
9
2026-03-09 • via Nuitee
維真 • family_with_children • tw
10
2026-03-09 • via Nuitee
K
kj • family_with_children • tw
10
2026-03-07 • via Nuitee
S
Suhartati • extended_group • id
10
2026-03-01 • via Nuitee
J
JEONGYEON • family_with_children • kr
10
넓고 깨끗한 숙소 추천합니다
Pros:

도쿄 한복판에 있는 좋은 숙소인데 크기도 넓고 깨끗해서 아주 좋았어요 직원들도 친절하고 시설도 훌륭했어요 정말 잘 지내다 왔습니다 이제 일본 갈 때마다 미마루 체인 먼저 찾아봐야겠어요

Cons:

청소를 진짜 깨끗하게 해주셔서 곰팡이 하나 없는데도 약간 습한? 냄새가 났어요 화장실에 환기가 조금 안되는 거 같았어요 디퓨저 하나 놔주시면 좋을 거 같아요 변기에 고바야시 쇼슈겐 한 방울 떨어트려 두면 금방 냄새 없어지긴 했어요

2026-02-26 • via Nuitee