MIMARU Tokyo Ueno Okachimachi

Hotels
9.8 (658 reviews)
Taito-ku Ueno 1-chome , Tokyo , jp
+81 3-5817-8335

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Family-friendly
Helpful staff
Great location
Cons:
Thin walls
High cost for larger rooms

Categories

Cleanliness
10
Overall cleanliness was highlighted as very good, with many comments praising the facilities.
Service
10
Staff was consistently described as helpful and friendly, contributing positively to guest experiences.
Location
10
Many reviews emphasized the hotel's prime location, close to metro stations and restaurants.
Room Quality
10
Rooms were noted as comfortable, though some comments pointed out that they could be smaller for larger families.
Amenities
9.64
Amenities were sufficient for families, though some guests desired additional offerings like a restaurant.
Value for Money
9.61
Though the hotel had fantastic offerings, some guests expressed concerns about the high cost, particularly for larger family accommodations.
Food and Beverage
9.15
There were comments on the lack of food options at the hotel, including breakfast services.
Overall Experience
10
Overall, guests had a very positive experience, particularly for families visiting Tokyo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Modern and Convenient Accommodation in the Heart of Tokyo

Prime Location: Located near popular attractions such as Ryuseido Shinjo-in Temple and Shitamachi Museum, MIMARU TOKYO UENO OKACHIMACHI offers easy access to key landmarks in the city.

Comfortable Rooms: Experience comfort in air-conditioned rooms equipped with modern amenities including a fridge, microwave, and flat-screen TV. The hotel ensures a relaxing stay with cozy bed linens and fresh towels provided.

Free WiFi and Nearby Attractions: Stay connected with complimentary WiFi throughout the property and explore nearby points of interest like Kyu-Iwasaki-tei Garden and Akihabara Neribei Park.

Book your stay at MIMARU TOKYO UENO OKACHIMACHI for a memorable Tokyo experience!

Important information:

Please note that housekeeping service is offered once every 2 days. Additional services can be requested from the front desk staff in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 658 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.64
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
M
Matej • extended_group • si
10
2026-08-08 • via Nuitee
M
Marko • solo_traveller • hr
9
Great family hotel for Tokyo sightseeing
Pros:

The hotel was great for our large family. It’s clean, bright, and well laid out. The location was fantastic since there’s a lot going on in Ueno, and both subway and JR line stations are nearby. Having a washer and dryer in the common area was a huge help, especially traveling during the summer. What really stood out to me were the friendly reception staff and their personal recommendations for local restaurants and dessert spots, which were easily saved to Google Maps via a QR code.

Cons:

This was the final stop on our trip, so we might have been a bit spoiled by previous stays, but we missed having complimentary coffee and cold drink dispensers in the lobby. Both come in handy, especially on hot summer days.

2026-08-08 • via Nuitee
P
PING • family_with_children • tw
10
Pros:

地點、服務、房間的乾淨與舒適度都非常好！

2026-08-07 • via Nuitee
S
Sam • family_with_children • us
10
Exceptional stay! Would stay here again in a heartbeat!
Pros:

The staff were truly exceptional! Really catered to our kiddos with their bingo stamp game and helped guide us with things to do! Their recommendations were spot on! Our kids (6 & 9) were so excited! They were so friendly and so genuine! The on site laundry was easy to use and allowed us to pack just two carry ons for a family of four for 12 days! Very close to subway stations and things to do! Very convenient!

Cons:

Nothing. Everything was great!

2026-08-03 • via Nuitee
W
William • family_with_children • br
8
Excelente apart hotel para familias maiores
Pros:

Apart hotel muito bom, com otima localização. Bom quarto, com espaço bom para familias maiores.

Cons:

nada

2026-08-03 • via Nuitee
S
Stefano • family_with_children • it
10
2026-08-02 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Super family friendly hotel. Our family of 4 was very comfortable in our room - had bunk beds for the kids. Staff were great and we loved the location in Ueno. It's not smack dab in the middle of everything - but it's very well placed to get anywhere by the Metro and there is plenty to do in the area, too.

2026-08-02 • via Nuitee
K
Kang-Chun • family_with_children • tw
10
2026-07-24 • via Nuitee
J
Jordan • family_with_children • us
8
Thank you to the wonderful staff!
Pros:

Location was great. Staff was great.

Cons:

I thought it would be a bit bigger for 5 travelers

2026-07-24 • via Nuitee
A
Andrew • family_with_children • gb
8
Perfect location. Great staff.
Pros:

Brilliant location

Cons:

Family room could have been a bit bigger

2026-07-22 • via Nuitee
S
Severin • solo_traveller • ch
8
2026-07-19 • via Nuitee
H
Haini • extended_group • us
10
Pros:

Great location. Many restaurants, coffee shops and shopping nearby. Very walkable

Cons:

Big room. Wash dryer on the site

2026-07-15 • via Nuitee
O
Oai • family_with_children • us
10
2026-07-13 • via Nuitee
F
Francisco • family_with_children • pt
9
2026-07-12 • via Nuitee
雅惠 • family_with_children • tw
10
適合喜歡鬧中取靜的你
Pros:

櫃台人員相當親切友善,每天都會更換大浴巾,Check out 還寫了明信片給旅客,超級窩心!

Cons:

飲水機可以放置在更顯眼的地方,而不是洗衣和烘衣間

2026-07-12 • via Nuitee
P
Penny • extended_group • il
9
Great place with very helpful and friendly staff
Pros:

Great place with great staff

2026-07-12 • via Nuitee
V
victor • family_with_children • ph
9
Great for a family.
Pros:

It's clean. It's spacious. It's bright. It's a good place for a family. It wasn't my first choice for the more central Ueno was already taken, but I'm good with this too. Quite central w/ easy enough access to the Ginza and Yamanote lines.

Cons:

Myb a bit of a decor just to warm the place just a little bit. A bit too bland but I'm digging deep here. Myb the carpeting is looking a tiny bit shabby. Myb offering some scented bubble bath salts on request?

2026-07-11 • via Nuitee
C
Cheuk Yu • extended_group • hk
9
2026-07-10 • via Nuitee
T
Thomas • family_with_children • dk
9
2026-07-10 • via Nuitee
K
Kristen • family_with_children • us
9
2026-07-09 • via Nuitee