Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean facilities
Good location
Cons:
Lack of restaurant availability
Room allocation issues
High restaurant prices

Categories

Cleanliness
9.74
Room was clean and well-maintained as described in multiple reviews.
Service
9.99
Staff were described as very kind and attentive, contributing positively to the experience.
Location
9.75
Conveniently located near the center, although initially challenging to find.
Room Quality
9.2
Some issues with room allocation and temperature, but generally comfortable.
Amenities
9.73
Heated pool and spa noted positively, but spa access could be improved.
Value for Money
9.19
Slight concerns over restaurant pricing but overall value seems acceptable.
Food and Beverage
9.24
Breakfast highly praised, though dining options were limited.
Overall Experience
9.99
Overall experience was very enjoyable, despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:59

Property Description

Luxurious Accommodation

Castel Hörtenberg in Bolzano offers a luxurious 5-star experience with air-conditioned rooms, express check-in/out, and a spa center. Each room features modern amenities like a flat-screen TV, ensuring a comfortable stay.

Relaxation and Recreation

Guests can unwind in the outdoor swimming pool, fitness center, and sun terrace, or explore the beautiful garden and enjoy cycling in the area. The hotel also offers bike hire for those wanting to venture further.

Exceptional Service

With a 24-hour front desk, room service, and currency exchange, Castel Hörtenberg ensures a seamless and enjoyable stay for all guests. Start your day right with a delicious continental or buffet breakfast before heading out to explore Bolzano.

Book your stay at Castel Hörtenberg now to indulge in a truly upscale experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 55 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 55 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for € 90 per person per night when using an existing bed.
    Children from 2 years old to 9 years old stay for € 90 per person per night when using an available extra bed.
    Children from 10 years old to 16 years old stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1074 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.2
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.99
A
Adrian • couple • ch
9
Tolle Hotelerfahrung im wunderschönen Bozen. Wir werden, so Gott will, wiederkommen!!
Pros:

Es handelt sich um ein sehr komfortables 5*-Hotel in welchem sich historisches Flair mit moderner luxuriöser Austattung treffen. Das Hotelpersonal war äußerst zuvorkommend und hilfreich, wirklich ein sehr zufriedenstellende Erfahrung, welche in der heutigen Zeit sehr selten anzutreffen ist. Beim Restaurant machen wir kleine Abstriche. Weder der Service noch die das Angebot haben unsere wohlgemerkt, sehr hohen Ansprüche vollkommen zu erfüllen vermocht. Die verwendeten Produkte waren zwar lokal und von sehr guter Qualität und auch die Zubereitung war tadellos aber die Auswahl war dann doch etwas sehr limitiert. Der Service war unseres Erachtens etwas rüde.

Cons:

siehe oben.

2026-03-14 • via Nuitee
F
Filippo • solo_traveller • it
10
Come sempre tutto perfetto.
Pros:

Sempre una garanzia.
Ambienti super puliti e ordinati.
Staff super gentile.
Spa pulita.

Colazione molto buona.

2026-03-11 • via Nuitee
M
Magda • couple • cz
10
2026-03-11 • via Nuitee
T
Tomas • family_with_children • at
10
Truely magical place!
Pros:

The hotel is very ver beautiful. It’s a small castle with only, I think, 24 rooms and you feel very exclusive. It’s in a nice, quite location and once you enter the gates of the hotel you don’t feel the noise of the city. Breakfast was exceptional, the swimming pool is warm and clean, sauna area is well thought through. Rooms are socialist and everything is new and well maintained. Highly recommend it. We stayed with two small children and felt comfortable.

2026-03-11 • via Nuitee
E
Ekaterina • couple • ru
10
Pros:

Отель расположен в самом сердце города в старинном замке. В пешой доступности все основные достопримечательности, авто и ж/д вокзалы.
Красивые и стильные номера (есть все необходимое: халаты,тапочки,душевые принадлежности). Очень ухоженная территория. Дружелюбный и отзывчивый персонал. К услугам гостей отеля бесплатный спа и бассейн с подогревом.

2026-03-08 • via Nuitee
H
Helen • couple • au
10
Our third visit and we will stay again.
Pros:

Everything you could wish for.

2026-03-08 • via Nuitee
C
Cora • couple • de
9
2026-03-06 • via Nuitee
N
Narcisa • family_with_children • it
9
2026-03-02 • via Nuitee
J
John • couple • ca
10
2026-03-02 • via Nuitee
I
Irene • solo_traveller • de
10
2026-02-27 • via Nuitee
Z
Zuzanna • family_with_children • at
10
Marvelous. Astonishing attention to details.
2026-02-26 • via Nuitee
H
Helen • couple • gb
10
2026-02-25 • via Nuitee
I
Inessa • solo_traveller • at
10
Märchenhaftes historisches Anwesen mit topmoderner Ausstattung in einer bezaubernden Villengegend!
Pros:

Das Hotel befindet sich in einer eleganten Villengegend. Das Zentrum erreicht man in 10 Minuten zu Fuß. Das historische Anwesen liegt in einer Parkanlage, das große Pool war so perfekt gewartet und das Wasser so ausreichend erwärmt, dass man es sogar Mitte Februar gut nutzten konnte. Ausgezeichnetes Restaurant mit Ambiente und toller Küche und das netteste Personal überall: von der Rezeption bis zur Bar, vom Restaurant bis zur Reinigungskraft. Ich freue mich schon sehr auf das nächste Mal!

2026-02-25 • via Nuitee
D
Domenico • couple • it
10
Fantastico
Pros:

Fascino,silenzio e confort di alto livello

Cons:

Nulla

2026-02-24 • via Nuitee
H
Heidi • family_with_children • gb
10
Beautiful hotel, perfect location, delicious breakfast, and wonderful staff.
Pros:

Amazing breakfasts, beautiful hotel, staff particularly Hamza whom we had the most contact with was wonderful; helpful, friendly and couldnt do enough to ensure our stay was perfect.

Cons:

wished we could have stayed longer!

2026-02-24 • via Nuitee
R
Roman • extended_group • gr
9
2026-02-23 • via Nuitee
S
Sebastian • couple • at
9
2026-02-23 • via Nuitee
K
Krister • couple • se
10
2026-02-23 • via Nuitee
R
Rebecca • couple • nl
10
Lovely place to stay
Pros:

Wonderful place

Cons:

Sauna and steam room are not the real ones ao they don’t get so hot - but still nice

2026-02-22 • via Nuitee
K
Kira • couple • kz
10
Pros:

Everything was wonderful at this hotel! Attentive staff, delicious and varied breakfast, comfortable mattress and pillows! Impeccable cleanliness! Gorgeous room, great hotel design. Everything smells delicious! I will recommend this wonderful hotel to all my friends!

2026-02-13 • via Nuitee