Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean facilities
Good location
Cons:
Lack of restaurant availability
Room allocation issues
High restaurant prices

Categories

Cleanliness
9.74
Room was clean and well-maintained as described in multiple reviews.
Service
9.99
Staff were described as very kind and attentive, contributing positively to the experience.
Location
9.75
Conveniently located near the center, although initially challenging to find.
Room Quality
9.2
Some issues with room allocation and temperature, but generally comfortable.
Amenities
9.73
Heated pool and spa noted positively, but spa access could be improved.
Value for Money
9.19
Slight concerns over restaurant pricing but overall value seems acceptable.
Food and Beverage
9.24
Breakfast highly praised, though dining options were limited.
Overall Experience
9.99
Overall experience was very enjoyable, despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:59

Property Description

Luxurious Accommodation

Castel Hörtenberg in Bolzano offers a luxurious 5-star experience with air-conditioned rooms, express check-in/out, and a spa center. Each room features modern amenities like a flat-screen TV, ensuring a comfortable stay.

Relaxation and Recreation

Guests can unwind in the outdoor swimming pool, fitness center, and sun terrace, or explore the beautiful garden and enjoy cycling in the area. The hotel also offers bike hire for those wanting to venture further.

Exceptional Service

With a 24-hour front desk, room service, and currency exchange, Castel Hörtenberg ensures a seamless and enjoyable stay for all guests. Start your day right with a delicious continental or buffet breakfast before heading out to explore Bolzano.

Book your stay at Castel Hörtenberg now to indulge in a truly upscale experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 55 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 55 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for € 90 per person per night when using an existing bed.
    Children from 2 years old to 9 years old stay for € 90 per person per night when using an available extra bed.
    Children from 10 years old to 16 years old stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1138 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.2
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.99
K
Kristine • couple • us
10
I wish we could have stayed longer. The property is beautiful, especially the poll and the spa. Outstanding!!
Pros:

Beautiful property. The staff was so attentive. The pool is gorgeous. Way walk to city center.

Cons:

Noisy people above our room. Very loud footsteps.

2026-06-22 • via Nuitee
J
Jean luc • couple • fr
10
Pros:

Tout était parfait
Avec une équipe professionnelle et souriante.

2026-06-20 • via Nuitee
M
Marcelo • solo_traveller • br
10
2026-06-20 • via Nuitee
S
Sonja • solo_traveller • de
10
Wir kommen sehr gerne wieder !
Pros:

Wirklich alles, wir fühlten uns als Gäste auf Händen getragen !

Cons:

Da gibt es gar nichts anzumerken.

2026-06-19 • via Nuitee
L
Lester • solo_traveller • us
10
Pros:

Everything. Stunning historic castle conversion to super modern, comfort hotel. Excellent helpful staff.

Cons:

Liked it all.

2026-06-17 • via Nuitee
T
Tim • couple • gb
10
Sensational Hotel, stop scrolling and book it!
Pros:

Beautiful rooms, fantastic food, great location.

2026-06-16 • via Nuitee
B
Bert • couple • at
9
2026-06-14 • via Nuitee
B
Boris • couple • us
9
Great hotel, attentive staff, modern facility. Convenient parking, gated territory.
Pros:

Quiet part of town. Excellent security in otherwise quit safe city

Cons:

Nothing negative comes to mind

2026-06-13 • via Nuitee
S
Susan • couple • us
10
2026-06-12 • via Nuitee
K
Katharina • family_with_children • de
10
2026-06-12 • via Nuitee
K
Karsten • couple • de
8
Ok , außer ein paar Kleinigkeiten
Pros:

Personal sehr freundlich
Lage sehr gut
Interessantes Gebäude
Essen vom Geschmack sehr gut
Frühstück perfekt
Zimmer sehr gut ausgestattet

Cons:

Essen :, Portionen sehr sehr überschaubar .

Wellness: in der Sauna hat jeder gemacht was er will , es wurde sich sehr laut unterhalten , sauna Tuch unterlegen hat keiner gemacht

Pool zu nah bei der Terrasse , beim mittag oder abend essen . Liefen die gäste in bade sachen vorbei

Beim Abend essen , viel zu laut auf der Terrasse . Hat leider vom personal her keinen gestört . Wurde so geduldet. Gegenüber anderen Gästen , nicht so toll.

2026-06-07 • via Nuitee
J
Julia • couple • at
10
Perfekter Ort für eine Reise nach Bozen!
Pros:

Einzigartige Atmosphäre, toller Garten und die Lage! Wir sind mit Hund gereist und hatten einen großartigen Aufenthalt

2026-06-07 • via Nuitee
J
Jean-Pierre • solo_traveller • fr
10
Pause idéale!
Pros:

Le personnel est charmant et la restauration excellente!

2026-06-04 • via Nuitee
B
Boden • solo_traveller • de
9
Pros:

Sehr freundliches Personal für alle Fragen und Wünsche offen

Cons:

Es gab nichts negatives

2026-06-04 • via Nuitee
D
Dirk • couple • de
10
Ideal zum relaxen für Paare.
Pros:

Der Service. Die Aufmerksamkeit des Personal. Das gesamte Ambiente!

2026-06-03 • via Nuitee
G
Giorgio • extended_group • it
10
2026-05-30 • via Nuitee
F
Frank • solo_traveller • de
10
Pros:

Alles war perfekt!

2026-05-29 • via Nuitee
D
Daniela • couple • at
10
Wir kommen regelmäßig und es ist jedesmal ein “Ankommen” . Absolut perfekt in jeder Hinsicht🥰vielen Dank für die wunders
2026-05-25 • via Nuitee
P
Patti • couple • us
10
We felt like we were royalty! Wonderful!
Pros:

It was wonderful and the staff were very attentive. The palace had great food, drink, spa and it was extremely comfortable.

Cons:

Nothing was bad! All good.

2026-05-18 • via Nuitee
F
Feder • solo_traveller • it
9
Pros:

Un vero castello, lussuoso ed elegante.

2026-05-14 • via Nuitee