Candlewood Suites - Jacksonville - Mayport by IHG

Hotels
•
Candlewood Suites
8.7 (238 reviews)
2073 Mayport Road , Atlantic Beach , US
+1 904-242-5422

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean
Friendly and polite staff
Quiet rooms
Comfortable rooms
Good/central location
Affordable
Well-equipped in-room cookware
Speedy check-in and small on-site store
Cons:
No breakfast (coffee only)
Pool is very small
Refund/charge issue reported ($50 not returned promptly)
Room smelled like seafood (isolated)
Somewhat outdated in places
No oven to bake
Front desk unable to fully resolve smell/allergy concerns

Categories

Cleanliness
9.6
Multiple reviewers repeatedly described the hotel and rooms as 'very clean'; one isolated report of a seafood smell in a room slightly tempered this but overall cleanliness is a strong positive.
Service
9.4
Staff repeatedly described as friendly, polite and helpful with speedy check-in; one guest reported a delayed refund and a front-desk inability to address a room odor, so service is generally very good with a few operational issues.
Location
9.3
Several mentions of convenient placement near restaurants/shopping and comments like 'great location' — location is a clear strength.
Room Quality
9
Rooms described as quiet, comfortable and well-designed with needed cookware (pots/pans); a few mentions of outdated elements and one room odor report reduce a perfect score but overall room quality is high.
Amenities
7.2
Amenities are mixed: helpful small on-site store and in-room kitchenware, but the pool is repeatedly called very small, there's no oven for baking, and breakfast is not provided — overall somewhat limited.
Value for Money
9.7
Multiple guests call the property affordable and praise cleanliness and staff (good value); one unresolved $50 charge complaint subtracts slightly but overall perceived value remains very strong.
Food and Beverage
6.5
Several reviews note there is no breakfast (coffee only provided) and limited F&B options on-site — this area is a clear weakness.
Overall Experience
8.9
Overall impressions are positive: comfortable, clean, courteous staff and good location, tempered by limited amenities (small pool, no breakfast), an occasional room odor and an isolated refund issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located just 2.5 km from Atlantic Beach, Candlewood Suites - Jacksonville - Mayport, an IHG Hotel offers a perfect blend of comfort and convenience for your stay.

Modern Amenities
Enjoy the outdoor swimming pool, fitness centre, and barbecue facilities during your stay at this 3-star hotel. With a kitchenette in some rooms and free WiFi throughout the property, your comfort is our priority.

Nearby Attractions
Explore Jacksonville Beach Golf Club just 7.7 km away or visit the Timucuan Ecological Historical Preserve located 12 km from the hotel. Your adventure awaits just a short distance from our doorstep.

Book your stay at Candlewood Suites - Jacksonville - Mayport now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 238 reviews
Cleanliness: 9.6
Service: 9.4
Location: 9.3
Room Quality: 9
Amenities: 7.2
Value for Money: 9.7
Food and Beverage: 6.5
Overall Experience: 8.9
C
Christopher • family_with_children • us
8
2026-11-01 • via Nuitee
M
McElhaney • couple • us
9
Cons:

Coffee was the only beverage provided. No breakfast.

2026-10-19 • via Nuitee
B
Bryna • solo_traveller • us
10
Overall it was comfortable, clean and good quality.
Pros:

The staff were friendly. The room was quiet, clean and comfortable. There’s a small store inside the hotel where you can purchase food, drinks and other items. Not far from restaurants and shopping.

Cons:

They don’t provide breakfast.

2026-10-18 • via Nuitee
N
Nadine • family_with_children • us
9
Pros:

It was very clean. Staff was very friendly and helpful. Made you feel at ease.

Cons:

Pool was small . No oven to bake.

2026-10-17 • via Nuitee
C
Coningsby • couple • us
8
2026-10-14 • via Nuitee
P
pedro • family_with_children • us
5
Pros:

Speedy check in process.

Cons:

Outdated

2026-10-11 • via Nuitee
M
Montaner • extended_group • us
10
2026-09-14 • via Nuitee
Y
Yoan • solo_traveller • us
8
2026-09-07 • via Nuitee
H
Hattie • extended_group • us
10
Pros:

Very clean

2026-08-31 • via Nuitee
C
Cesar • extended_group • us
8
JAX Trip
Pros:

Location and comfortable

Cons:

Room smell like seafood. Spoke to front desk but stated they couldn’t spray anything due to allergies

2026-08-18 • via Nuitee
B
beatriz elena • solo_traveller • co
3
Ladrones
Cons:

Me cobraron 50 dólares y me dijeron q serían retornados en 5 días , llamé y me dijeron q en 15 y luego dentro de un mes y hasta hoy q ya es 2 meses y los 50
Dólares no aparecieron .

2026-08-16 • via Nuitee
S
Sean • solo_traveller • us
10
2026-08-12 • via Nuitee
M
Michael • solo_traveller • us
9
2026-08-10 • via Nuitee
W
William • solo_traveller • us
10
Pros:

Very clean hotel,Staff was very friendly,Very quiet place. Had everything in the room I needed. Pots,pans all the items needed to get me though the day.

Cons:

Nothing

2026-07-25 • via Nuitee
A
Aisha • family_with_children • us
10
Pros:

Very clean, affordable & the staff was polite.

Cons:

The pool is very small.

2026-07-12 • via Nuitee
R
Rey • extended_group • us
10
2026-07-05 • via Nuitee
M
Michael • couple • us
10
2026-07-02 • via Nuitee
B
Bevin • family_with_children • us
3
2026-06-28 • via Nuitee
F
Fredrica • couple • us
10
It was very pleasant, staff was courteous, and room was beautifully designed and clean
Pros:

Great location very clean

Cons:

Pool could’ve been bigger

2026-06-22 • via Nuitee
B
Bryan • family_with_children • us
7
2026-06-14 • via Nuitee