DoubleTree by Hilton New York Times Square South

Hotels
•
Doubletree by Hilton
8.8 (8730 reviews)
525 8th Avenue , New York , US
+1 212-255-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Housekeeping issues

Categories

Cleanliness
8.16
Some guests mentioned that rooms were not cleaned consistently during their stay.
Service
9.63
Guests praised the staff for being friendly and helpful, despite some issues at check-in.
Location
9.67
The hotel is well-located with easy access to major attractions and transport options.
Room Quality
7.62
Many reviews pointed out that the rooms are small and not very comfortable.
Amenities
9.15
Standard amenities for a hotel in this location; rooftop bar available.
Value for Money
8.11
Guests felt that the price was high for the quality and size of the rooms.
Food and Beverage
8.66
Breakfast received positive mentions, but some found prices at the rooftop bar exorbitant.
Overall Experience
9.43
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Prime Location in Hell's Kitchen District

Modern Amenities and Services

Close Proximity to Major Attractions

Book your stay at DoubleTree by Hilton New York Times Square South for a luxurious experience in the heart of Hell's Kitchen. Enjoy air-conditioned rooms with cable TV and a 24-hour front desk. Take advantage of the business center and ATM services during your stay. With Bryant Park, Empire State Building, and New York Public Library just a short distance away, you'll be at the center of it all. Explore Macy's, Madison Square Garden, and Times Square, all within reach. Don't miss out on this prime location near Teterboro Airport. Experience the best of New York City at DoubleTree by Hilton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 67.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 8730 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 9.43
J
JOSE GUILHERME • solo_traveller • br
6
Pros:

É bem localizado e os funcionários prestativos.

Cons:

Quarto muito pequeno

2026-10-13 • via Nuitee
O
Ofir • solo_traveller • il
9
2026-10-13 • via Nuitee
V
Vanessa • couple • us
8
2026-10-12 • via Nuitee
K
Karolina • solo_traveller • pl
8
Pros:

Podobało mi się ze cały czas ktoś był na recepcji. Mieliśmy pokój wysoko i był ładny widok na empire state building. Blisko metro co ułatwiało zwiedzanie.
Na dachu piękny widok.

Cons:

Na tej ulicy jest niestety dużo bezdomnych. Na plus jest ochrona przy wejściu do budynku.
Głośna okolica a po zmroku niezbyt bezpiecznie żeby wychodzić z hotelu samemu.
Pobierają kaucję przy zameldowaniu dość wysoką. Na szczęście kaucja była zwrócona juz następnego dnia po wymeldowaniu.

2026-10-12 • via Nuitee
B
BURAK • extended_group • tr
8
Pros:

Konumu mükemmel. Personel çok ilgili ve profesyonel.

Cons:

Kahvaltı satın almaya değmez, çok az çeşit var. Kötü kahve ve bayat kruvasan problem değilse deneyebilirsiniz.
Cadde gürültüsüne hassasiyetiniz varsa dikkate alın.

2026-10-12 • via Nuitee
K
Karolina • couple • ie
8
2026-10-12 • via Nuitee
D
Daniel • solo_traveller • br
7
Pros:

Well located

Cons:

Room is very small but for 1 person is fine.

2026-10-11 • via Nuitee
E
Eric • couple • fr
7
Bon hotel mais trop bruyant
Pros:

Chambres propres et modernes

Cons:

Très bruyant - Mauvaise isolation phonique

2026-10-11 • via Nuitee
G
Gimar João • solo_traveller • us
7
2026-10-11 • via Nuitee
S
Sol • couple • py
10
Pros:

me gustó mucho la ubicación

Cons:

capaz la habitación era muy pequeña para el precio

2026-10-10 • via Nuitee
P
Philippa • extended_group • au
10
Perfect location for a short one night stay. The staff were fabulous
Pros:

Location and staff

Cons:

The room was very small

2026-10-09 • via Nuitee
D
Deborah • solo_traveller • us
10
Was an amazing stay in would return
Pros:

Staff was wonderful !

Cons:

Some security in front courtyard area wasn't always the best the roof top bar was decorated for Halloween and the fake spider webs got caught in my walker wheels

2026-10-09 • via Nuitee
J
Jeanne • family_with_children • fr
8
Un séjour malgré tout très positif dans un hôtel très central et très propre.
Pros:

L'hôtel était parfaitement placé si vous souhaitez loger dans Midtown. La gare de Pennstation est à seulement quelques minutes à pieds ! Les chambres très propres, le lit très confortable. Le personnel très sympathique. Petit + pour l'accès au bar Rooftop 360 qui donne une vue imprenable sur la ville, magique !

Cons:

Il manquait de place dans la chambre pour étendre ses valises au sol, on se retrouve vite à marcher dessus. Peut être pas assez d'ascenseur contrairement à d'autres hôtels de la ville, ce qui créé un peu d'attente mais pas ultra dérangeant non plus. Notre plus grosse déception fu lié à une information pas très clair de la part du personnel de l'hôtel qui nous a indiqué au moment du check in le lieu et l'heure du petit déjeuner dans l'hôtel, nous avons pensé qu'il était compris et qu'elle ne fut pas notre surprise lorsque la serveuse nous à apporté la note de $60 pour 2 petits déjeuner buffets, qui soit dit en passant était extrêmement moyen et ne valait absolument pas son prix.

2026-10-09 • via Nuitee
E
Emma • solo_traveller • us
8
Clean, quiet place to sleep in the middle of everything.
Pros:

Location in the middle of everything, but room was quiet. Shower was spacious and hot, bed comfortable.

Cons:

The soft headboard for the bed was scratched and ripped in several places. It looked grungy and in need of replacement. Everything else was great.

2026-10-09 • via Nuitee
J
john • couple • gb
6
Great stay for no more than 2 nights
Pros:

Location and views

Cons:

Size of rooms and lobby

2026-10-09 • via Nuitee
O
Osvaldo • couple • py
7
2026-10-07 • via Nuitee
D
Drury • family_with_children • us
10
2026-10-07 • via Nuitee
Y
Yadelis • couple • us
10
Muy buena
Pros:

Me gustó que todo estaba limpio y la localización.

Cons:

El aire no enfriaba mucho pero estaba bien

2026-10-07 • via Nuitee
G
George • couple • ca
7
2026-10-07 • via Nuitee
N
Niamh • couple • ie
7
Incredible location, friendly staff
Pros:

Location was phenomenal and the staff were lovely

Cons:

There was no quilt cover on the bed. The quilt was just placed between 2 loose sheets, which meant that if you moved at all during the night, you woke up with the bare quilt by your face - so incredibly unhygienic! I don’t know if this is a US vs EU thing or just a way for the cleaning staff to be able to turnover the room faster but I have serious questions around the cleanliness of it!

2026-10-07 • via Nuitee