DoubleTree by Hilton New York Times Square South

Hotels
•
Doubletree by Hilton
8.8 (7986 reviews)
525 8th Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Housekeeping issues

Categories

Cleanliness
8.16
Some guests mentioned that rooms were not cleaned consistently during their stay.
Service
9.63
Guests praised the staff for being friendly and helpful, despite some issues at check-in.
Location
9.67
The hotel is well-located with easy access to major attractions and transport options.
Room Quality
7.62
Many reviews pointed out that the rooms are small and not very comfortable.
Amenities
9.15
Standard amenities for a hotel in this location; rooftop bar available.
Value for Money
8.11
Guests felt that the price was high for the quality and size of the rooms.
Food and Beverage
8.66
Breakfast received positive mentions, but some found prices at the rooftop bar exorbitant.
Overall Experience
9.43
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Prime Location in Hell's Kitchen District

Modern Amenities and Services

Close Proximity to Major Attractions

Book your stay at DoubleTree by Hilton New York Times Square South for a luxurious experience in the heart of Hell's Kitchen. Enjoy air-conditioned rooms with cable TV and a 24-hour front desk. Take advantage of the business center and ATM services during your stay. With Bryant Park, Empire State Building, and New York Public Library just a short distance away, you'll be at the center of it all. Explore Macy's, Madison Square Garden, and Times Square, all within reach. Don't miss out on this prime location near Teterboro Airport. Experience the best of New York City at DoubleTree by Hilton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 67.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 7986 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 9.43
J
Janeen • couple • us
10
Great location, good value for the money
Pros:

Clean, good products in bathroom

Cons:

Very small room

2026-03-14 • via Nuitee
S
Sarah • family_with_children • es
5
Pèssim hotel i molt car
Pros:

La localització

Cons:

El personal molt poc afable, les habitacions no corresponen amb la reserva, habitacions petites (no pots gairebé obrir la maleta), molt deixat, el nivell de neteja molt baix. En general, sería un hotel mig decent si fós un quart del preu que vaig pagar.

2026-03-14 • via Nuitee
M
Michala • couple • gb
9
Would recommend
Pros:

Amazing view.

Good location

Bed very comfortable, room had all that you needed.

Cons:

Room was very warm, but put on the air-conditioning which helped.

Room was very small - but did the job.

2026-03-14 • via Nuitee
S
Spada • family_with_children • it
8
I would reccomend!
Pros:

Very central position, staff were kind, views of the sunset from the rooftop were spectacular. Room size was very spacious. Amenities were ok.

Cons:

The heating wasn’t always working, sometimes it was too cold and sometimes too hot.
Also there was a foul smell coming from the toilet and sink faucet.

2026-03-14 • via Nuitee
A
Andrea • couple • cr
10
Pros:

El personal muy atento, todo muy limpio y muy buena ubicación.

2026-03-14 • via Nuitee
M
Mei Xuan • couple • my
6
2026-03-13 • via Nuitee
A
Abner Pimentel • couple • us
10
Pros:

the room was incredibly

Cons:

nothing

2026-03-13 • via Nuitee
C
Casey • family_with_children • us
8
2026-03-13 • via Nuitee
D
Dominik Grabenreiter • couple • at
10
Pros:

Sehr gute Lage und schönes Zimmer

Cons:

Leider hat die Heizung nicht funktioniert haben wir an der Rezeption gemeldet wurde aber nichts gemacht bis zu unserer Abreise.
Rooftop Bar war ok sollte aber einen Rabatt für Gäste vom Hotel geben.
Beleuchtung im Zimmer könnte auch besser sein.

2026-03-12 • via Nuitee
L
Lashawna • couple • us
8
2026-03-12 • via Nuitee
S
Sephora • couple • us
7
Pros:

Location was great. Staff was super nice

Cons:

The gym needed some attention. The mirrors needed to be clean and also the equipment should be wiped down at the end of the day.

2026-03-12 • via Nuitee
S
Sam • couple • gb
9
2026-03-12 • via Nuitee
S
Sylvia • couple • nl
10
2026-03-11 • via Nuitee
F
Fabien • family_with_children • fr
9
2026-03-11 • via Nuitee
L
Lcem • family_with_children • fr
8
Idéalement placé
Pros:

Emplacement idéal pour visiter à pied et en métro
Rooftop top
Service très bien

Cons:

Le wifi ne fonctionne pas

2026-03-11 • via Nuitee
A
Alexia • couple • fr
8
Great location and super welcoming staff!
Pros:

L’emplacement, le confort et l’accueil du personnel

Cons:

Chambre un peu petite

2026-03-11 • via Nuitee
K
Karen • extended_group • us
9
Pros:

Location was close to Convention

2026-03-10 • via Nuitee
M
Martina • couple • it
8
2026-03-10 • via Nuitee
G
giacomo • solo_traveller • it
6
2026-03-10 • via Nuitee
F
F • couple • at
10
2026-03-09 • via Nuitee