Pets allowed

Facilities

Free breakfast
Proposal/romance packages available
Newspapers in lobby (surcharge)
Firepit
Books
Free WiFi
24-hour front desk
Terrace
Luggage storage
Karaoke
See all facilities

Review Highlights

Pros:
Great breakfast
Convenient location

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Service was generally appreciated by guests.
Location
8.1
The hotel's location was convenient for travelers along the busy Nairobi Nakuru highway.
Room Quality
7.8
Rooms were comfortable with minor maintenance issues mentioned.
Amenities
7.2
Satisfactory amenities provided, with some highlighting the gym and pool.
Value for Money
6.9
Mixed reviews on the pricing, some felt it was high for services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 09:30

Property Description

Safari Experience and Outdoor Pool:
Indulge in a safari adventure and unwind by the outdoor pool at Hotel Luna.

Dining Options and Socializing:
Enjoy delectable local and international cuisine at Luna restaurant, grab a drink at the bar/lounge, and mingle at the daily complimentary reception.

Luxurious Rooms and Amenities:
15 uniquely decorated guestrooms with fireplaces, Smart televisions, and private balconies, along with complimentary Wi-Fi and 24-hour room service. Book your unforgettable stay at Hotel Luna today!

Important information:

* Only registered guests are allowed in the guestrooms.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Events/parties allowed

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

6.8
Based on 11 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Mwariri • solo traveller • ke
8
Am looking forward to bring friends to this new found location.
Pros:

i enjoyed every bit of my breakfast. great chef !
The location is quite convenient to travelers along the busy Nairobi Nakuru highway.

2025-06-10 • via Nuitee
R
Rebecca • with friends • gb
5
Despite lovely staff it's only fair to give an accurate review...
Pros:

The beds were comfortable and Mary on the front desk was absolutely lovely. I wanted to give a higher score to help safeguard her job. But it's only fair that I give a proper review...

Cons:

I can see how in its hay day it would have been nice... But there was a sense of it starting to crumble. Under no circumstances would I recommend going in the pool. Wires hanging out in some showers, some toilets wouldn't flush... That kind of thing.

Most of the items on the menu weren't available (due to low business) but they managed to make a nice breakfast for us and directed us to a nearby pizza place for dinner.

2024-12-08 • via Nuitee
S
Sarah • family with young children • gb
6
Friendly staff and pleasant room but facilities not as advertised
Pros:

The staff were friendly and the room was pleasant. Breakfast was good.

Cons:

I booked a room with a balcony but couldn't use it because I was told there was a problem with it. I was offered the chance to swap to a different room, but was told the other room had no hot water so I stayed put.

The card machine wasn't working and there is no ATM nearby.

I was told there is no washing machine, fitness centre, mosquito net or hairdryer (all of which are advertised in the hotel's listing).

2024-05-15 • via Nuitee
V
Vohya • family with young children • ke
4
Disappointing
Pros:

Good value for money

Cons:

The pool was dirty
The playground had been removed

2024-02-15 • via Nuitee
J
Jimmy • review category business travellers • ke
1
POOR
Pros:

location

Cons:

poor services,
late breakfast,
no room service

2024-01-03 • via Nuitee
B
Brian • family with young children • ke
8
Very good
Pros:

The meals are yummy

Cons:

When power goes, the backup should pick up to make stay comfy.

2023-12-26 • via Nuitee
G
Govert • young couple • de
8
Great local place
Pros:

Friendly place, clean and safe surroundings

Cons:

Need transport to get down town

2023-06-05 • via Nuitee
T
Tanui • review category business travellers • ke
10
Excellent services
Pros:

Their services were superb. They ensured we were comfortable and they really outdid themselves. I had the best time.

2023-05-26 • via Nuitee
W
Wawira • family with young children • ke
5
Passable
Pros:

Swimming pool

Cons:

Exaggerated food prices
Didn't get value for money
Food

2023-04-28 • via Nuitee
V
Verified traveler • family
10
Pros:

Excellent service,great food and very responsive staff

2021-04-11 • via Nuitee
J
JC • friends
10
Pros:

It was perfect for being in Nakuru and what we needed it for,

2020-01-13 • via Nuitee