La Orchard Hotel

Hotels
•
Independent
6.4 (5 reviews)
5 Louis Rd, Orchards, Johannesburg, Gauteng, 2192 , Johannesburg , ZA
27-0111008669

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Facilities

Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Express check-in/check-out
Designated smoking area
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Balcony for relaxation
Cons:
Limited parking
Expensive breakfast
No spa services
Dirty sheets and bad smells
Lack of compassion and assistance
Maintenance issues with TV and air conditioning
Missing facilities like spa services
High price for services offered
Limited variety in breakfast service

Categories

Cleanliness
6.1
Mixed reviews on cleanliness, with some guests praising clean rooms while others mentioned dirty sheets and bad smells.
Service
7.8
Service received generally positive feedback for friendliness but also faced criticism for lack of assistance and cold reception.
Location
8.1
Guests appreciated the hotel's location close to key landmarks and public transport.
Room Quality
7.4
Rooms were generally comfortable but some guests noted issues with maintenance and amenities like TV and air conditioning.
Amenities
6.2
Mixed feedback on amenities, with some guests highlighting positive aspects like privacy and quietness, while others mentioned missing facilities like spa services.
Value for Money
6.3
Guests had varying opinions on the value for money, with some feeling the price was high for the services offered.
Food and Beverage
7
Guests generally enjoyed the breakfast and restaurant services, though there were comments about limited variety and missing breakfast service for some.
Overall Experience
6.9
Overall guest experiences were mixed, with positive feedback on room comfort and negative feedback on several aspects like cleanliness, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 14:40

Property Description

Discover La Orchard Hotel, your perfect oasis in Johannesburg, where comfort meets convenience!

Stunning Views and Relaxing Spaces
Enjoy breathtaking views from our terrace and serene garden areas, ideal for unwinding after a day of exploration.

Delicious Dining Options
Savor delightful meals in our on-site restaurant or order room service for added convenience. Indulge in our full breakfast available daily for a perfect start to your day!

Convenient Amenities for Every Traveler
Stay connected with complimentary Wi-Fi throughout the property. Take advantage of our 24-hour business center, and unwind in our communal living room or picnic area designed for your relaxation.

Experience the best of Johannesburg at La Orchard Hotel—reserve your stay today for an unforgettable getaway!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ORT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.4
Based on 5 reviews
Cleanliness: 6.1
Service: 7.8
Location: 8.1
Room Quality: 7.4
Amenities: 6.2
Value for Money: 6.3
Food and Beverage: 7
Overall Experience: 6.9
B
Benjamin
2
Pros:

Customer service was horrible. Breakfast was advertised as available and when I requested breakfast the second morning no one knew what was on the menu, then I was told I can't get breakfast until one day later as you have to put your order in one day in advance. Its very cold in Johannesburg right now, and when my heater was broken. They gave me three different portable heater, two were broken. The third one worked but was rattling so loud it was nearly impossible to sleep. It was noisy in the hallway. Security guard got into a debate about me in why one side of the wall outlets were not working. Towels were wet when we got there. My check in was not professional as no one could find my reservation from paying in advance. I paid for a Deluxe room and they insisted I paid for a Standard room until I showed them my Expedia confirmation receipt. This place is ran horribly.

2024-04-13 • via Nuitee
B
Benjamin
2
Pros:

The staff is lazy. They don’t even know what products they offer. They advertise breakfast available but then i tried to order and no one knew for sure what comes with breakfast for 150 Rands. The AC/Heater was broken, broken curtain and the sheets and pillows had stains. Apparently they had problems with electricity in that some electrical outlets were not working in my room. When I complained they said they forgot to tell me then the security guy/receptionist came to my room and debated with me why they said nothing. He was so belligerent, I had to I had to kick him out of my room.

2024-04-11 • via Nuitee
T
Teeman
6
Pros:

The place is clean in general but now they are no longer making it a priority to maintain the place. I arrived and the room had pillow cases not ironed and the duvet cover was torn from inside. Early in the morning there was no water at all. Had to ask for a bucket and get water outside from the main tap to bath which was cold.

2024-03-31 • via Nuitee
N
Nishenne • family
2
Pros:

the hotel was very poorly maintained. We woke up with ants in the bed! The sheets were dirty with all kinds of dirty ones
stains. the hotel doesn't look like the pictures! There were dirty insects everywhere in the room. The shower head was broken, during the power outage we also had no water to shower. They indicate that you could book breakfast, the hotel had no breakfast at all! This was honestly the worst hotel ever! the owner of this
hotel only wants money and doesn't think about its guests.

2024-03-01 • via Nuitee
R
Russell • partner
2
Pros:

There were no towels, no toilet role, no TV, no staff at check in, no electricity as we arrived during load shedding but with no reception staff we had to wait over an hour to get to out room. No tea or coffee making facilities. Bedding was unclean looking but after all the hassle I didn’t care. Possibly the worst hotel experience in my life.

2024-02-16 • via Nuitee