Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Shopping on site
Breakfast available (surcharge)
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Breakfast buffet was good
Decent hotel overall
Cons:
Bathroom was a bit dated

Categories

Cleanliness
8.26
The bathroom was a bit dated.
Service
9.73
Standard quality for this hotel tier.
Location
9.77
Standard quality for this hotel tier.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
9.26
The breakfast buffet was pretty good.
Overall Experience
9.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:59

Property Description

Luxurious Spa Retreat

Indulge in Culinary Delights

Comfortable Accommodations

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.45
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.23
S
Sudhir Kumar • extended_group • in
8
2026-06-26 • via Nuitee
S
Sudhir Kumar • extended_group • in
8
Very good
Pros:

Location and service

Cons:

Bathrooms were old

2026-06-26 • via Nuitee
S
Sheela • extended_group • au
10
Simply fantastic
Pros:

Everything was up to the mark … from service to food to cleanliness

Cons:

N/A … it was all excellent

2026-06-17 • via Nuitee
K
khodro • solo_traveller • sa
7
2026-06-11 • via Nuitee
K
Karma • solo_traveller • in
8
2026-06-04 • via Nuitee
H
Hidetoshi • solo_traveller • jp
8
Pros:

丁寧に行き届いたホテルです。

Cons:

とくにありません。

2026-06-01 • via Nuitee
T
Tarun • couple • in
8
Loved the location, room and hotel facilities
Pros:

Location is just super amazing. Hotel is very nice. We use Spa facility which was also very good. Reception staff very helpful and cheerful.

Cons:

The breakfast menu could have been better. Most of vegetarian items were over by 10 AM. Also the staff were busy in talking amongst themselves. The overall breakfast experience was not in sync with the overall hotel experience.

2026-05-26 • via Nuitee
S
Sanjiv • extended_group • gb
7
2026-05-26 • via Nuitee
N
Nishit • solo_traveller • in
8
2026-05-20 • via Nuitee
H
Heike • solo_traveller • de
10
Ich kann dieses Hotel wirklich weiterempfehlen. 👍
Pros:

Es hat mir sehr gut gefallen, Essen sehr gut, Lage sehr gut, Personal sehr freundlich.

2026-05-13 • via Nuitee
S
sandhya • solo_traveller • nl
8
een absolute aanrader.
Pros:

The Malla Hotel is het oudste en meest chique hotel van Kathmandu. Het straalt ook een dergelijke sfeer uit, het personeel is zeer dienstbaar, servicegericht maar ook een beetje afstandelijk (zeker de wat oudere staffmembers). Het jongere personeel is veel opener, de bediening is uitstekend. Vooral Sulva van het restaurant is een hele aardige man die elke dag een praatje met me kwam maken. Mooi hotel, prachtige tuin, lekker eten. haast elke dag waren er events en dat was een lust voor het oog. ik had een kamer aan de zwembadzijde dus geen last van muziek etc.
Ik zou er zeker nog een keer gaan verblijven. schone kamers, goede douche en goede bedden.

Cons:

de badkamers zijn zwaar verouderd (vergeelde spiegels), geen digitale tv.

2026-05-13 • via Nuitee
B
Basnet • couple • au
3
Wasn’t upto expectations. They have hidden charges
Pros:

Location

Cons:

It’s not about the property but the policy of the hotel. They charged me unnecessarily and didn’t informed at the start.

2026-05-09 • via Nuitee
A
Alexandra • family_with_children • au
10
2026-05-09 • via Nuitee
A
abo reda • solo_traveller • sa
8
2026-05-07 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-04-29 • via Nuitee
S
S. M. SHAHED • solo_traveller • bd
4
I am disappointed this time with overall service, except few exceptions
Pros:

location is good. Few stuffs (in breakfast and in reception) were good in behavior and supportive.

Cons:

breakfast was poor, not satisfying. commode condition was very bad. room condition is also not that standard. few employee's behavior (in breakfast and in reception) were not up to the mark. room cleaning was okay but how they prepared the room (ex. bedding preparation) was not proper. bed and cushion are also not comfortable anymore.

2026-04-28 • via Nuitee
N
Nachiappan • solo_traveller • my
6
Pros:

The staff

Cons:

Nothing

2026-04-26 • via Nuitee
N
Nachiappan • solo_traveller • my
8
Pros:

Everything.

Cons:

Restaurant food
And expensive

2026-04-26 • via Nuitee
H
Heike • solo_traveller • de
9
Sehr gutes Hotel
Pros:

Ein sehr schönes Hotel, sehr gutes Essen, gute Lage und das Personal war sehr freundlich. Ich kann dieses Hotel wirklich weiterempfehlen.

2026-04-23 • via Nuitee
D
Dinesh • couple • np
8
It was a very nice stay overall.
Pros:

Very friendly and professional Housekeeping staff.

Cons:

The bathrooms need to be refurbished.

2026-04-22 • via Nuitee