The Malla Hotel - Thamel, 2 km to Swayambhunath Temple

Hotels
8.6 (188 reviews)
Lekhnath Sadak , Kathmandu , np

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location — peaceful oasis in the city
Friendly, helpful and professional staff/service
Spa, pool and garden are highlights
Good restaurant/food experiences reported by several guests
Generally good value for an affordable 4-star
Cons:
Outdated bathrooms and some room wear/run-down areas
Breakfast quality and availability issues (items running out early)
Occasional cleanliness concerns
Hidden/additional charges or unclear billing policy (few complaints)
Noise from staff phones or events at times

Categories

Cleanliness
7.8
Mixed reports: several guests call out outdated bathrooms, questionable cleanliness in places and a generally 'run down' feel; others specifically mention clean rooms.
Service
9.3
Generally praised — reception and housekeeping described as very friendly, helpful and professional; occasional reports of staff chatting during service and a few behavior issues, plus one complaint about billing/policy.
Location
9.4
Consistently lauded: many reviews call the location excellent/super amazing and note the hotel as a peaceful oasis in the city.
Room Quality
8
Mixed: some guests enjoyed comfortable beds and clean rooms, while others reported poor room condition, uncomfortable bedding and outdated bathroom fittings.
Amenities
9
Strong positives for spa, pool, garden and events; facilities (spa/pool) are highlighted as excellent though pool was occasionally closed for events.
Value for Money
8.2
Mixed: several guests state good value and affordable 4-star experience, but some mention the hotel is expensive or cite unexpected/hidden charges.
Food and Beverage
8.5
Generally good restaurant food and praise for the Asian restaurant, but repeated criticism of breakfast (items running out early, limited vegetarian options, inconsistent quality and service).
Overall Experience
8.6
Mostly very good to fantastic for many guests due to location, service and amenities; overall marred in some stays by bathroom condition, breakfast issues or billing/policy complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:08

Property Description

Luxurious Accommodation

Located in the heart of Kathmandu, The Malla Hotel offers air-conditioned rooms with free WiFi, private parking, and room service. Each room features a desk, garden view patio, flat-screen TV, and modern amenities. Guests can enjoy the shared lounge, restaurant, casino, and outdoor pool with pool views available in select rooms.

Exceptional Facilities

Guests can indulge in the in-house sauna, hairdresser's services, and business center. The hotel also provides a 24-hour front desk, concierge service, and currency exchange for convenience.

Prime Location

With Hanuman Dhoka, Kathmandu Durbar Square, and Thamel Chowk nearby, The Malla Hotel is the perfect choice for travelers interested in exploring the cultural landmarks of Kathmandu. Book your stay now and experience luxury at its best.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIA

Location

Guest Reviews

8.6
Based on 188 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.4
Room Quality: 8
Amenities: 9
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 8.6
M
Mento • solo_traveller • kr
10
Pros:

모든 서비스 완벽합니다.
조식도 훌륭하고.
번잡하지 않은 곳에서
정원을 바라보며 힐링하기 좋습니다.

2026-08-25 • via Nuitee
P
Pankaj • solo_traveller • in
10
2026-08-19 • via Nuitee
S
Samantha • solo_traveller • qa
8
2026-07-18 • via Nuitee
S
Sudhir Kumar • extended_group • in
8
Very good
Pros:

Location and service

Cons:

Bathrooms were old

2026-06-26 • via Nuitee
S
Sudhir Kumar • extended_group • in
8
2026-06-26 • via Nuitee
S
Sheela • extended_group • au
10
Simply fantastic
Pros:

Everything was up to the mark … from service to food to cleanliness

Cons:

N/A … it was all excellent

2026-06-17 • via Nuitee
K
khodro • solo_traveller • sa
7
2026-06-11 • via Nuitee
K
Karma • solo_traveller • in
8
2026-06-04 • via Nuitee
H
Hidetoshi • solo_traveller • jp
8
Pros:

丁寧に行き届いたホテルです。

Cons:

とくにありません。

2026-06-01 • via Nuitee
T
Tarun • couple • in
8
Loved the location, room and hotel facilities
Pros:

Location is just super amazing. Hotel is very nice. We use Spa facility which was also very good. Reception staff very helpful and cheerful.

Cons:

The breakfast menu could have been better. Most of vegetarian items were over by 10 AM. Also the staff were busy in talking amongst themselves. The overall breakfast experience was not in sync with the overall hotel experience.

2026-05-26 • via Nuitee
S
Sanjiv • extended_group • gb
7
2026-05-26 • via Nuitee
N
Nishit • solo_traveller • in
8
2026-05-20 • via Nuitee
H
Heike • solo_traveller • de
10
Ich kann dieses Hotel wirklich weiterempfehlen. 👍
Pros:

Es hat mir sehr gut gefallen, Essen sehr gut, Lage sehr gut, Personal sehr freundlich.

2026-05-13 • via Nuitee
S
sandhya • solo_traveller • nl
8
een absolute aanrader.
Pros:

The Malla Hotel is het oudste en meest chique hotel van Kathmandu. Het straalt ook een dergelijke sfeer uit, het personeel is zeer dienstbaar, servicegericht maar ook een beetje afstandelijk (zeker de wat oudere staffmembers). Het jongere personeel is veel opener, de bediening is uitstekend. Vooral Sulva van het restaurant is een hele aardige man die elke dag een praatje met me kwam maken. Mooi hotel, prachtige tuin, lekker eten. haast elke dag waren er events en dat was een lust voor het oog. ik had een kamer aan de zwembadzijde dus geen last van muziek etc.
Ik zou er zeker nog een keer gaan verblijven. schone kamers, goede douche en goede bedden.

Cons:

de badkamers zijn zwaar verouderd (vergeelde spiegels), geen digitale tv.

2026-05-13 • via Nuitee
B
Basnet • couple • au
3
Wasn’t upto expectations. They have hidden charges
Pros:

Location

Cons:

It’s not about the property but the policy of the hotel. They charged me unnecessarily and didn’t informed at the start.

2026-05-09 • via Nuitee
A
Alexandra • family_with_children • au
10
2026-05-09 • via Nuitee
A
abo reda • solo_traveller • sa
8
2026-05-07 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-04-29 • via Nuitee
S
S. M. SHAHED • solo_traveller • bd
4
I am disappointed this time with overall service, except few exceptions
Pros:

location is good. Few stuffs (in breakfast and in reception) were good in behavior and supportive.

Cons:

breakfast was poor, not satisfying. commode condition was very bad. room condition is also not that standard. few employee's behavior (in breakfast and in reception) were not up to the mark. room cleaning was okay but how they prepared the room (ex. bedding preparation) was not proper. bed and cushion are also not comfortable anymore.

2026-04-28 • via Nuitee
N
Nachiappan • solo_traveller • my
6
Pros:

The staff

Cons:

Nothing

2026-04-26 • via Nuitee