Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Elevator
Shopping on site
Breakfast available (surcharge)
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Breakfast buffet was good
Decent hotel overall
Cons:
Bathroom was a bit dated

Categories

Cleanliness
8.26
The bathroom was a bit dated.
Service
9.73
Standard quality for this hotel tier.
Location
9.77
Standard quality for this hotel tier.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
9.45
Standard quality for this hotel tier.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
9.26
The breakfast buffet was pretty good.
Overall Experience
9.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:59

Property Description

Luxurious Spa Retreat

Indulge in Culinary Delights

Comfortable Accommodations

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.45
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.23
B
Basnet couple au
3
Wasn’t upto expectations. They have hidden charges
Pros:

Location

Cons:

It’s not about the property but the policy of the hotel. They charged me unnecessarily and didn’t informed at the start.

2026-05-09 via Nuitee
A
Alexandra family_with_children au
10
2026-05-09 via Nuitee
A
abo reda solo_traveller sa
8
2026-05-07 via Nuitee
F
Franziska solo_traveller de
8
2026-04-29 via Nuitee
S
S. M. SHAHED solo_traveller bd
4
I am disappointed this time with overall service, except few exceptions
Pros:

location is good. Few stuffs (in breakfast and in reception) were good in behavior and supportive.

Cons:

breakfast was poor, not satisfying. commode condition was very bad. room condition is also not that standard. few employee's behavior (in breakfast and in reception) were not up to the mark. room cleaning was okay but how they prepared the room (ex. bedding preparation) was not proper. bed and cushion are also not comfortable anymore.

2026-04-28 via Nuitee
N
Nachiappan solo_traveller my
6
Pros:

The staff

Cons:

Nothing

2026-04-26 via Nuitee
N
Nachiappan solo_traveller my
8
Pros:

Everything.

Cons:

Restaurant food
And expensive

2026-04-26 via Nuitee
H
Heike solo_traveller de
9
Sehr gutes Hotel
Pros:

Ein sehr schönes Hotel, sehr gutes Essen, gute Lage und das Personal war sehr freundlich. Ich kann dieses Hotel wirklich weiterempfehlen.

2026-04-23 via Nuitee
D
Dinesh couple np
8
It was a very nice stay overall.
Pros:

Very friendly and professional Housekeeping staff.

Cons:

The bathrooms need to be refurbished.

2026-04-22 via Nuitee
R
Roelf Jan family_with_children nl
8
Een heerlijk rustige plek in Kathmandu, aanrader!
Pros:

Het is een heerlijk rustige oase in een hectische stad. Extreem vriendelijk personeel, fantastisch zwembad en spa. Echt een aanrader voor een ‘zachte landing’ in Kathmandu.

Cons:

Er waren 3 trouwerijen, wat op zich niet dramatisch was, maar het zwembad was daardoor wel een middag gesloten.

2026-04-21 via Nuitee
M
Mariano solo_traveller ca
8
Good value
Pros:

Great value and very good location. Breakfast was OK and bar food was adequate.
Staff is very helpful and diligent.
Pool was very nice.

Cons:

The hotel is a bit run down. Cleanliness is questionable.
It can be quite noisy, specially the phones in the corridors used by the staff to communicate among themselves, they ring all day with nobody picking up, it's crazy.
If you think of it as an affordable 4 star you will not be disappointed.

2026-04-18 via Nuitee
S
Sajib solo_traveller bd
10
2026-04-18 via Nuitee
J
Josephina couple us
9
Comfortable, affordable and excellent staff. Spa is awesome.
Pros:

Nice hotel, excellent service .

Cons:

None

2026-04-16 via Nuitee
A
Adam solo_traveller au
8
2026-04-15 via Nuitee
A
Adam solo_traveller au
8
Pros:

The breakfast garden area with it's tranquility, monkeys and northern palm squirrel's. The friendly staff. The Asian restaurant was fantastic. Glass bottled water.

2026-04-15 via Nuitee
D
Dinesh couple np
8
It was a very comfortable
Pros:

The HK team were exceptional.

Cons:

Need to refurbish bathroom.

2026-04-13 via Nuitee
A
Anshul family_with_children nz
10
Everything was great, Suraj at reception was a gem and helpful
2026-04-12 via Nuitee
G
Garry solo_traveller gb
10
Great hotel choice in the heart of Thamel.
Pros:

Nice big rooms with lots of light with good facilities. Comfortable bed and a decent TV. Plenty of good tea.

Staff were very helpful and kind, and because it was my birthday - they delivered a cake. A lovely touch. Somebody also went to a great deal of effort and hand drew a birthday card. Priceless.

The hotel happened to be fairly full because of folks stuck by events in Iran, though I hardly noticed, as the staff were managing so well.

Cons:

All good.

2026-04-11 via Nuitee
D
Dhakal solo_traveller jp
8
2026-04-05 via Nuitee
H
Hike_with_Mike family_with_children de
9
2026-04-02 via Nuitee