OYO 44043 First Garden Hotel

Hotels
•
OYO Rooms
3 (5 reviews)
43, Jalan Haji Junid, Perkampungan Seri Teruntum, Kuantan, Pahang, 25200 , Kuantan , MY
60-0-196200287

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Facilities

Free WiFi
Wheelchair accessible
Multilingual staff
Smoke-free property
Free self parking

Review Highlights

Pros:
Customer service
Budget price
Near the town
Cons:
Cleanliness issues
Additional charges
Lack of basic amenities
Unfriendly staff

Categories

Cleanliness
3.5
Multiple reviews raised issues with cleanliness, indicating significant room for improvement.
Service
5.5
Service received mixed feedback, with some indicating good customer service and others mentioning rude staff and unfriendliness.
Location
4
The location has been described as not friendly for some guests, and convenience appears to be inconsistent.
Room Quality
3
Guests have reported a lack of basic facilities and general maintenance issues, showing dissatisfaction with room quality.
Amenities
2.5
There is a notable absence of basic amenities such as functional irons, suggesting that the amenities do not meet guest expectations.
Value for Money
5.5
While some guests feel the price is budget-friendly, additional charges and the lack of cleanliness affect the perceived value for money.
Food and Beverage
4
There was no substantial feedback regarding food and beverage, suggesting a neutral or not highlighted experience in the reviews.
Overall Experience
5
The overall experience has a range of sentiments from poor to good, indicating an average overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 23:59

Property Description

Convenient Room Amenities
Make yourself at home in one of the 27 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Onsite Parking
Free self parking is available onsite, providing you with the convenience of bringing your vehicle without any additional cost.

Prime Location
Within a 5-minute drive of Darul Makmur Stadium and East Coast Mall, OYO 44043 First Garden Hotel is centrally located near key attractions, making it an ideal choice for your stay in Kuantan.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

3
Based on 5 reviews
Cleanliness: 3.5
Service: 5.5
Location: 4
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4
Overall Experience: 5
T
TETSUKA
2
Pros:

前日利用者のゴミとタオルが残っていました。部屋は湿気があり床が結露しました。そしてエアコンの音がうるさかったです。

2022-08-06 • via Nuitee
V
Verified traveler
2
Front desk poor service,no toiletries,shabby towel
Pros:

Front desk poor service(lady) , no toiletries at all, torn towel shabby mcm lap lantai Dan koyak, no remote tv. Not worth with the price

2020-10-23 • via Nuitee
V
Verified traveler
2
Don't Book!
Pros:

Hotel doesn't exists. Hotels.com unwilling to provide a refund. The hotel is 200km away but wrong address is given.

2019-10-21 • via Nuitee
J
Joey • family_with_children
2
Pros:

The hotel address was not at the location that shown on oyo hotel

2019-10-14 • via Nuitee
V
Verified traveler • partner
2
Pros:

Hotel ini lokasi di kuantan bukan di bentong seperti yang diiklan kan. Satu penipuan yang jelas. Saya sudah ditipu oleh expedia. Saya tidak check in hotel ini kerana saya mahu menginap di bentong dan bukannya kuantan. Sila pulang wang bayaran saya semula.

2019-09-24 • via Nuitee