Roxy Hotel Padungan

Hotels
8.3 (445 reviews)
256 Jalan Padungan , Kuching , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Strategic location
Spacious and clean rooms
Polite and helpful staff
Cons:
Cleanliness issues
Noise from outside
Breakfast limitations

Categories

Cleanliness
7.7
Several reviews mentioned cleanliness issues with room not being properly cleaned and smells from pillowcases.
Service
8.7
Many guests appreciated the politeness and helpfulness of the staff.
Location
8.7
Strategic location and walking distance to popular attractions.
Room Quality
8.2
Rooms were generally spacious and comfortable, though some issues reported.
Amenities
8.2
Basic amenities provided, breakfast was mentioned positively with some limitations.
Value for Money
8.7
Guests appreciated the vouchers and overall value compared to the price.
Food and Beverage
7.7
Food quality was noted, but breakfast setup and extra charges were a concern.
Overall Experience
8.5
Overall experience was positive, but with some noted reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:28

Property Description

Convenient Location
Situated just 12 km from Sarawak Stadium, Roxy Hotel Padungan offers easy access to key attractions in Kuching, making it an ideal choice for travelers.

Modern Amenities
Guests can enjoy comfortable rooms equipped with air conditioning, flat-screen TVs, and free WiFi, ensuring a relaxing stay at Roxy Hotel Padungan.

Delicious Breakfast Options
Start your day right with a buffet breakfast at the hotel, setting the perfect tone for a day of exploration in Kuching.

To experience the convenience and comfort Roxy Hotel Padungan offers, book now and secure your stay in Kuching.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 445 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.5
R
REHDY KHAIRIL solo_traveller my
6
Pros:

Staff were friendly

Cons:

1) All was fine just that the room was a bit small for a single bed. I felt like staying in a prison cell but exclusive

2) Cafe should open earlier than 7.30am. 7.30am is too late. 6.30 or at least 7am based on my experience with other hotels.

2026-08-28 via Nuitee
A
Alessio solo_traveller it
8
2026-08-26 via Nuitee
E
Eva Liam solo_traveller ie
2
Very uncomfortable
Pros:

The location was ok only because of the Food Festival during our stay.

Cons:

The breakfast system is unacceptable. You receive MYR 25 in breakfast vouchers per person, per day, but the cheapest main dish costs MYR 28. This means that, no matter what you order, you have to pay extra. In my opinion, this cannot really be advertised as breakfast included.

We raised the issue and were eventually given additional vouchers, but we should not have had to complain in the first place to receive an actual included breakfast.

Another major issue was the room itself. As it had no windows, we expected some form of ventilation to deal with humidity, but there was none. The damp smell in the room was terrible. We also asked for a second key card so we could leave the air conditioning running during the day to reduce the humidity and sleep more comfortably at night, but this was refused.

The room was also poorly soundproofed, the bed was broken so it was very uncomfortable. We asked for another room. But they said the hotel was fully booked. The staff were not particularly friendly and rarely even said hello.

Finally, the hotel is around a 30-minute walk from the city centre, which made the location less convenient than expected.

Overall, this was a major disappointment. The stay was uncomfortable, and we definitely would not choose this hotel again.

2026-08-21 via Nuitee
G
Gloria couple it
8
2026-08-21 via Nuitee
J
Jordan couple gb
7
Great location and pleasant.
Pros:

Great location and quiet room.

Cons:

Room could do with deep clean and some refurbishment. Breakfast voucher for downstairs cafe doesn’t really cover food and a coffee- either/ you need to pay to top up.

2026-08-18 via Nuitee
C
Chiara couple it
3
Non ci ritornerei
Pros:

La colazione

Cons:

Camera sporca e puzzava

2026-08-09 via Nuitee
F
FAILIN family_with_children my
10
2026-08-03 via Nuitee
C
Chu solo_traveller my
7
2026-08-02 via Nuitee
H
Hans solo_traveller nz
8
2026-07-24 via Nuitee
C
Clifford solo_traveller my
8
Pros:

Will stay there again with my wife

Cons:

Nothing

2026-07-01 via Nuitee
A
anabelle solo_traveller fr
10
Super
Pros:

L'emplacement, la propreté et les équipements.

Cons:

Un peu de bruit car notre chambre donnait sur un rond point.

2026-06-14 via Nuitee
J
JATI solo_traveller my
7
2026-06-07 via Nuitee
A
Alvince couple my
7
2026-05-27 via Nuitee
S
Samuel Atit solo_traveller my
9
2026-04-22 via Nuitee
H
Hii couple my
10
2026-04-16 via Nuitee
A
Antje couple de
8
Pros:

Wir hatten einen sehr schönen Aufenthalt im ROXY :)
Sehr nettes Personal und die Lage war sehr gut... nicht mitten im Trubel, fussläufig ca. 15 Minuten bis zur Waterfront und Chinatown auch gleich um die Ecke.
Wir hatten ein Zimmer ohne Fenster was auch völlig ausreichend, ruhig und sauber war. Sehr gute Ausstattung und bequeme Betten.
Wir können das Hotel empfehlen :)

2026-04-10 via Nuitee
L
LO family_with_children my
6
2026-03-31 via Nuitee
J
Jarosław family_with_children pl
9
2026-03-17 via Nuitee
J
Jarosław family_with_children pl
10
2026-03-14 via Nuitee
I
Ing Ling family_with_children my
6
住得舒适,早餐较差。
Pros:

房间清洁,床垫舒适卫生。😄

Cons:

早餐不够多样化。

2026-03-11 via Nuitee