Canopy By Hilton Charlotte SouthPark

Hotels
•
Canopy by Hilton
8.8 (609 reviews)
4905 Barclay Downs Drive , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Clean property
Friendly staff
Cons:
Parking issues
Room A/C problems
Inconsistent breakfast quality

Categories

Cleanliness
8.7
The property was clean and well-staffed but there were mentions of issues with room amenities.
Service
9.2
Outstanding service at the front desk and bar, very friendly staff.
Location
9.2
Great location near amenities and shopping, a common positive mention.
Room Quality
8.4
Room comfort was noted, but issues such as A/C problems and lack of a microwave affected perception.
Amenities
8.7
Good amenities were mentioned such as a gym and bikes, but parking issues raised concerns.
Value for Money
8.7
The cost related to the quality of stay felt reasonable, although some expectations were not fully met.
Food and Beverage
8.5
Breakfast was adequate, though not exceptional; coffee options could be improved.
Overall Experience
9
Overall experience was positive with some minor negatives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:12

Property Description

Luxurious Accommodation
Experience a blend of comfort and style at Canopy By Hilton Charlotte SouthPark. Our 4-star hotel offers elegantly designed rooms with modern amenities including free WiFi, air-conditioning, and room service. Some rooms even feature a kitchen for added convenience.

Convenient Facilities
Indulge in our range of facilities such as a fitness center, restaurant, and shared lounge. Guests can also benefit from free bike rentals, private parking, and a 24-hour front desk. Whether you're here for business or leisure, our business center and bar are at your service.

Prime Location
Located just 1.3 km from SouthPark Mall, our hotel provides easy access to popular attractions like Freedom Park and Mint Museum of Art. With the Charlotte Douglas International Airport a short distance away, your stay with us is both convenient and memorable.

Book your stay at Canopy By Hilton Charlotte SouthPark now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 609 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.4
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 9
T
Tia • couple • us
10
I love this hotel me and my boyfriend and two other couples stayed here while we went to a wedding e
Pros:

I love how I was greeted when I walked into the hotel. Everyone was nice and friendly. My room was so nice. The only thing that I didn’t like was my parking area. I didn’t like being down in the garage but overall it was really nice. I plan on staying again.

Cons:

I didn’t like the parking garage

2026-02-12 • via Nuitee
T
Tylia • couple • us
10
2026-01-29 • via Nuitee
R
Renan • couple • us
10
2026-01-26 • via Nuitee
N
Nyasia • solo_traveller • us
10
2026-01-20 • via Nuitee
D
DeAnna • family_with_children • us
10
2026-01-20 • via Nuitee
K
kimberly • family_with_children • us
10
2026-01-20 • via Nuitee
J
Justin • couple • us
10
2026-01-19 • via Nuitee
L
LaShea • solo_traveller • us
10
2026-01-19 • via Nuitee
M
maryann • solo_traveller • us
10
Excellent
Pros:

Xavier was very helpful.

2026-01-19 • via Nuitee
A
Anajee • couple • us
10
2026-01-19 • via Nuitee
C
Charlotte • extended_group • us
10
2026-01-19 • via Nuitee
J
Jerkia • couple • us
9
Pros:

clean

Cons:

parking

2026-01-06 • via Nuitee
J
John • couple • us
10
2026-01-05 • via Nuitee
W
WILLIAMS • family_with_children • us
10
2026-01-02 • via Nuitee
P
Patrick • couple • us
10
Great Stay
Pros:

Location was great. Service at front beak and bar outstanding.

Cons:

N/A

2025-12-25 • via Nuitee
B
Beth • couple • us
10
2025-12-18 • via Nuitee
J
Jennifer • couple • us
8
Fine for what we needed.
Pros:

Nice property for a quick stay while passing through.

Cons:

The pineapple decor was strange and looked cheap. It just looked weird.

2025-12-16 • via Nuitee
J
Julie • couple • us
9
Enjoyed our stay. Want to leave a shout out for Jake.
Pros:

Location and amenities

Cons:

Under staffed

2025-12-15 • via Nuitee
C
Crepin-Nkaba • couple • ca
8
2025-12-11 • via Nuitee
L
Lakeesha • solo_traveller • us
10
2025-12-08 • via Nuitee