Extended Stay America Suites - Norco

Hotels
•
Extended Stay America Suites
8.2 (577 reviews)
3265 Hamner Avenue , Norco , US
+1 951-397-4246

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice price
Staff were kind and caring
Cons:
Poor cleanliness
Room conditions were unacceptable

Categories

Cleanliness
6.96
Multiple reviews indicated poor cleanliness with stained carpets and unclean rooms.
Service
8.93
Staff were reported to be nice and understanding, though there were issues with training and responsiveness.
Location
9.97
Guests appreciated the hotel's proximity to their destinations.
Room Quality
5.92
Issues with furniture quality and room conditions were frequently highlighted.
Amenities
7.95
Promised amenities often fell short, and reports indicated lack of available items.
Value for Money
8.91
The price was considered good by some, but overall experience diminished perceived value.
Food and Beverage
10
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
6.96
Many negative experiences shared, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:54

Property Description

Convenient Location

Located in Norco, Extended Stay America Suites offers easy access to popular attractions like Knotts Berry Farm and Auto Club Speedway. The hotel's proximity to Anaheim Convention Center and major airports makes it an ideal choice for travelers.

Modern Amenities

Experience comfort in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and free toiletries. The fitness center allows guests to stay active while the 24-hour front desk staff, fluent in English and Spanish, ensures a seamless stay.

Nearby Attractions

Explore nearby venues such as Honda Center and Angel Stadium of Anaheim, perfect for sports enthusiasts. With LA/Ontario International Airport just 19 km away, Extended Stay America Suites - Norco provides convenience for all travelers.

Book your stay now at Extended Stay America Suites - Norco for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 577 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.97
Room Quality: 5.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 10
Overall Experience: 6.96
T
tony • couple • us
4
Cons:

Sheets were dirty and bugs were a huge problem. Pests roam the room. And the room and building had a weird smell.

2026-10-19 • via Nuitee
M
Mattucci • solo_traveller • us
1
One of the worst experiences
Pros:

Location of the property is convenient, and Kevin at the front desk was very nice and professional. I didn't complain to the manager as I felt the manager was actually the problem.

Cons:

VERY Dirty and smelled like dog urine. Shower had plaster falling down. Sheet on bed had a dark stain. Room was smelly. Towels felt dirty or just old. Mattress was slipping off the base. Forgot to mention the dog hair on the side of the night stand. Hotel is pretty much a Homeless Shelter. I wish I would have read the reviews before booking.

2026-09-01 • via Nuitee
C
CHIEKO • family_with_children • us
5
2026-08-31 • via Nuitee
E
E • solo_traveller • us
8
2026-08-23 • via Nuitee
E
Erma • solo_traveller • us
1
Pros:

The checking clerk.

Cons:

Room, hallway, elevator.

2026-08-19 • via Nuitee
O
Olivia • couple • us
6
Pros:

Nothing, coffee was good.

Cons:

Everything! Room and hallway smelled really bad. Spray/wiped everything with Lysol. No appropriate soap. Sheets looked dingy.

2026-08-17 • via Nuitee
M
Maria • couple • us
5
2026-08-07 • via Nuitee
P
Parsons • solo_traveller • us
1
Pros:

Nothing

Cons:

Again there was Marlboro soap, one cup. None of the other complimentary like body sub shampoo. Nothing. The bathrooms were disgusting. The shower door almost fell off and the first room on my 7-year-old grandson which would have done him a lot of bodily harm. Then they moved us to a second room which they charged us $99 for because it had two beds and a bathtub and the bathtub was disgusting. I went out and bought a bottle of bleach cleaner and sprayed in there. Then I just decided to leave. I do not understand. My extended stay would even have their name on this property because I've been to several of their other properties and had no issues whatsoever. Was delighted

2026-08-07 • via Nuitee
B
Bimala • solo_traveller • us
1
Pros:

Waste of time

Cons:

Smelly everywhere

2026-08-05 • via Nuitee
G
German • couple • us
1
Me encontré una cucaracha en el cuarto y quise que me reembolsaran mi dinero y no me rembolsaron nada ise el check Out e
Pros:

Tienen cucarachas apesta horrible un pésimo servicio

Cons:

Sucio apesta pésimo servicio

2026-08-05 • via Nuitee
P
PATRICK • family_with_children • us
8
2026-07-23 • via Nuitee
P
PATRICK • family_with_children • us
9
2026-07-23 • via Nuitee
S
Silvestre • family_with_children • us
3
2026-07-13 • via Nuitee
M
Mark • solo_traveller • us
1
2026-06-30 • via Nuitee
H
Herendida • family_with_children • us
2
2026-06-28 • via Nuitee
R
Raymond • couple • us
10
I overall had a great stay the building was nice and secure.
Pros:

yes the young lady that checked me in was amazing and super friendly.

Cons:

The parking no matter where you parked in the parking lot it was close and well lit I feel very safe!

2026-06-27 • via Nuitee
J
Juan • couple • us
5
2026-06-26 • via Nuitee
N
Nancy • couple • us
7
It was close to our destination. Accommodations weren’t very comfortable.
Pros:

The location was perfect for our Grandson & Granddaughter in law’s Med School Grad party.
We were disappointed about the uncomfortable bed and only 3 pillows. Also, greatly dissatisfied that there was no hair dryer and shampoo or lotion had to be requested. We were under the impression that toiletries were provided, and expected would be provided
Making this an overnight celebration, we skimped on the normal accoutrements that we carry in our luggage.

Cons:

Location was perfect.
We had some security concerns as there were 2 designated Police Parking stalls available next to the close by handicap stalls. Additionally, there was a dirty (perhaps decoy)? - Police Car parked in the lot and not moved (or used) during our stay.

2026-06-15 • via Nuitee
E
Eric • couple • us
2
Terrible for a lack of a better word. Room was really small for the price we paid for 1 night. The tiny ugly chair in th
Pros:

East access to the freeway and the outside was nice

2026-06-08 • via Nuitee
J
Julian • couple • us
5
2026-06-06 • via Nuitee