Extended Stay America Suites - Redlands

Hotels
•
Extended Stay America Suites
6.3 (595 reviews)
1700 Orange Tree Lane , Redlands , us
+1 909-346-2587

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Dirty rooms
Unprofessional staff
Broken elevator
Lack of amenities

Categories

Cleanliness
3.85
Numerous complaints about dirtiness, roaches, and stained bedding.
Service
7.82
Staff were described as unprofessional, but some guests noted helpfulness at the front desk.
Location
8.35
Location was praised, although there were concerns about safety and nearby homelessness.
Room Quality
4.81
Several issues with room condition: dirty, stained bedding, and malfunctioning elevator.
Amenities
5.84
No amenities as promised; lack of a working elevator impacted guest experience.
Value for Money
7.3
Perceived as overpriced given the poor condition and lack of amenities.
Food and Beverage
5.85
No breakfast provided despite being listed; absence of food amenities.
Overall Experience
6.62
Widespread dissatisfaction leads to negative perspective on overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:29

Property Description

Modern Comfort and Convenience

Convenient Amenities
Enjoy air-conditioned rooms with free WiFi, a fitness centre, and a kitchen in each suite. Stay entertained with a flat-screen TV and cable channels, and keep your snacks fresh in the in-room fridge.

Helpful Reception
Our friendly staff is ready to assist you with area information and make your stay more enjoyable. Explore nearby attractions like the University of Redlands and Fiesta Village Family Fun park, all within a short distance from the hotel.

Prime Location
Situated near major landmarks and just a short drive from the LA/Ontario International Airport, Extended Stay America Suites - Redlands offers the perfect blend of comfort and accessibility.

Book your stay now at Extended Stay America Suites - Redlands for a memorable experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted. Please note that late check-in is unavailable at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 595 reviews
Cleanliness: 3.85
Service: 7.82
Location: 8.35
Room Quality: 4.81
Amenities: 5.84
Value for Money: 7.3
Food and Beverage: 5.85
Overall Experience: 6.62
K
Kim • solo_traveller • us
8
Pros:

I liked how comfortable the room was the facilities and the staff.

Cons:

I didn't like the noise.

2026-08-17 • via Nuitee
C
Christopher • solo_traveller • us
5
2026-08-17 • via Nuitee
A
Angelina • couple • us
3
Cons:

The neighbor above was being loud moving funiture I understand the kid was special needs. But I was trying to get some sleep it 12am til 4am noise didn’t stop. They could of put us in different room if that was the case

2026-08-13 • via Nuitee
A
Angelina • couple • us
4
2026-08-13 • via Nuitee
A
Angelina • couple • us
4
2026-08-13 • via Nuitee
C
corona • extended_group • us
1
2026-08-05 • via Nuitee
P
Payne • solo_traveller • us
10
Perfect
Pros:

There wonderful the whole staff

Cons:

I like everything

2026-08-04 • via Nuitee
P
Payne • solo_traveller • us
10
Perfect
Pros:

They were all so nice I

Cons:

I like everything

2026-08-04 • via Nuitee
F
Fowler • solo_traveller • us
5
Pros:

Location was good alot of food places close by

Cons:

My room that I booked wasn't ready @ 11pm and the room they switched wifi didn't work for the room so no TV the entire time I was in the room...

2026-07-24 • via Nuitee
T
Terry • couple • us
8
2026-07-23 • via Nuitee
S
sophia • solo_traveller • us
10
i recommend this place for anyone
Pros:

It was perfect for me

Cons:

i enjoyed everything

2026-07-19 • via Nuitee
S
sophia • couple • us
10
I really enjoyed my time
Pros:

The room was perfect

Cons:

The parking was close and accessible

2026-07-19 • via Nuitee
J
Josalynn • couple • us
7
Pros:

It was really clean

Cons:

The elevator didn’t work and I have a broken ankle I had to crutch up stairs

2026-07-15 • via Nuitee
S
Smith • couple • us
1
I didn’t stay a single hr yet I haven’t been refunded this was a huge L for me
Pros:

Staff was understanding

Cons:

Infested w roaches

2026-07-10 • via Nuitee
M
Monique • couple • us
2
Last minute
Pros:

Staff was great.

Cons:

The light automatically went on every hour causing it impossible to sleep

2026-07-06 • via Nuitee
A
Antoinette • couple • us
1
2026-07-04 • via Nuitee
M
Mrs. Moore • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

Everything!!! The room wasn't cleaned whatsoever. Refused to give me my refund. Why answer calls or emails. Horrible place and service

2026-07-03 • via Nuitee
M
Marsico • solo_traveller • us
10
Pros:

Everything! Great value for a comfortable stay

Cons:

The chair in my room looked a little too well used. Definitely would look better with a newer chair. But otherwise the place was great

2026-06-29 • via Nuitee
A
Angelica • couple • us
3
Everything was okay. Bathroom was very dirty(still had hairs from people before me) and then I killed about 3 roaches in
Pros:

Friendly staff

Cons:

They have roaches crawling around the bathroom. The bathroom really just killed the ambiance of the room for me.

2026-06-22 • via Nuitee
K
Ken • solo_traveller • us
5
Pros:

Ok for a budget hotel.

Cons:

Limited breakfast. No coffee

2026-06-21 • via Nuitee