Pestana Park Avenue

Hotels
•
Pestana Hotel & Resorts
9.6 (1481 reviews)
23 East 39th Street , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Pets allowed
Lift / Elevator
Laundry
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly staff
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
9.96
Many reviews highlighted the cleanliness of the rooms, which were described as spotless.
Service
10
Numerous mentions of friendly and welcoming staff making guests feel appreciated.
Location
10
Several reviews praised the central location, making it convenient for sightseeing.
Room Quality
9.46
Rooms described as comfortable but small, satisfactory for the price.
Amenities
8.96
Some amenities were lacking or disappointing, such as limited breakfast options.
Value for Money
9.96
Guests felt the overall experience was worth the price paid, despite some small fees.
Food and Beverage
8.46
Mixed reviews on breakfast options, indicating some room for improvement.
Overall Experience
10
Overall, guests were highly satisfied with their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Accommodations
Pestana Park Avenue offers air-conditioned rooms with modern amenities, including flat-screen TVs and free WiFi. Some rooms even boast stunning city views, providing a truly luxurious experience for guests.

Convenient Location
Situated in the heart of New York City, our hotel is just steps away from iconic landmarks such as the Empire State Building and Grand Central Station. With easy access to transportation and major attractions, guests can make the most of their visit to the Big Apple.

Exceptional Service
Our multilingual staff are available 24/7 at the front desk to assist guests with any needs they may have, ensuring a seamless and enjoyable stay. Whether you speak English, Spanish, or Portuguese, we are here to make your experience unforgettable.

Book now and experience the perfect blend of comfort, convenience, and hospitality at Pestana Park Avenue.

Important information:

Please note when 5 or more rooms are booked different policies apply.

Facility Fee includes:
Complimentary high-speed Wifi
Free local calls
10 printed pages per day
Complimentary access to Pestana CR7 fitness center
Daily pass to PureGym Fitness center available per 9.99 USD plus tax
Retail Discount Vouchers
Discount parking across the street
Complimentary bottle of water per stay
In room Nespresso Coffee and TeaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

9.6
Based on 1481 reviews
Cleanliness: 9.96
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 8.96
Value for Money: 9.96
Food and Beverage: 8.46
Overall Experience: 10
M
M • couple • us
10
Very clean, staff was very friendly.
Pros:

Very clean and close to 5th avenue.

Cons:

Nothing, I enjoyed my time.

2026-10-14 • via Nuitee
K
Kisha • couple • us
10
2026-10-13 • via Nuitee
H
HYEJIN • couple • kr
10
Pros:

최고로 친절한 직원…!!!! 방도 깨끗하고 청소도 잘 해주십니다. 또 조식이 무료라는 점도 좋아요. 커피가 정말 맛있습니다!

Cons:

화장실 바닥에 물이 잘 안 말랐어요. 아주 작은 불편 빼고는 모든 게 좋았던 숙소

2026-10-08 • via Nuitee
P
PAULO ROBERTO • solo_traveller • br
10
Perfeito para passar férias
Pros:

Limpeza, conforto e localização excelente

2026-10-08 • via Nuitee
K
Katherine • family_with_children • us
7
It was a clean spot that served it’s purpose!
Pros:

The location was superb! Super friendly staff.

Cons:

I was woken up periodically throughout the night due to some type of mechanical buzzing (not sure if it was the elevator or what). It was very disruptive and I didn’t get a restful nights sleep, and neither did my mom. Which was disappointing considering how comfortable the bed was and I read online there was sound proof windows in this hotel. Also my soda from the mini fridge was expired

2026-10-07 • via Nuitee
A
Adam • solo_traveller • pl
9
Przystępny cenowo hotel w świetnej lokalizacji. Raczej dla kogoś, kto cały dzień spędza na mieście.
Pros:

Świetna lokalizacja, blisko Grand Central, więc dobry dostęp do kilku linii metra. Maleńkie pokoje, ale w sumie wyposażone we wszystko co potrzeba. Nie ma śniadań, ale jest darmowa kawa i bajgle, dookoła hotelu jest mnóstwo miejsc, gdzie można zjeść dobre śniadania. Idealne miejsce dla kogoś, kto przyjechał zwiedzać NY i traktuje hotel głównie jako miejsce do spania.

Cons:

W pokoju brak biurka i jakiegoś większego stolika, na którym można by było rozłożyć laptop. Brak szafy. Gdyby ktoś przyjechał z dwoma dużymi walizkami miałby problem, żeby je zmieścić w pokoju i wygodnie wyjmować z nich rzeczy.

2026-10-07 • via Nuitee
S
shifter • solo_traveller • il
8
Pros:

Nice, great location , expensive for what you get

2026-09-19 • via Nuitee
T
Theo • solo_traveller • cy
9
Pros:

The people working there and the amenities and the area was good.

Cons:

Everything was good

2026-09-15 • via Nuitee
G
Genesis • couple • pr
10
Súper buena ✨
Pros:

Todo muy limpio, buen olor y tranquilidad. El desayuno regular porque no es un desayuno completo solo es pan solo y café. Pero todo muy bueno

2026-09-12 • via Nuitee
C
Christopher • couple • us
9
Great place to stay in great location.
Pros:

Clean, comfortable, good location for transport options near Grand Central. Room was also very quiet. Staff was great.

Cons:

Rooms a little small and prefer a king sized bed.

2026-09-10 • via Nuitee
C
ChiaHung • solo_traveller • tw
9
Pros:

Good location. Good staff. Room is small but clean.

Cons:

The liquid soap pump bottle in the shower is broken.

2026-09-09 • via Nuitee
R
Rose • couple • us
9
2026-09-07 • via Nuitee
A
Abdulla • solo_traveller • ae
10
Amazing stay
Pros:

Clean and staff is friendly

Cons:

Nothing

2026-09-07 • via Nuitee
M
Mariana • solo_traveller • br
9
Pros:

Quarto muito bonito, cama super confortável, muito limpo, decoração linda, otima localização! Bagels e croissants de manhã foram uma surpresa boa 🤍

Cons:

Quarto um pouco pequenoo, com pia dentro do quarto. Funcionária do check in a noite não foi muito simpática, mas os que estavam pela manhã eram otimos e compensaram a primeira ma impressão.

2026-09-06 • via Nuitee
J
John • couple • us
8
A nice hotel
Pros:

It was very clean and nice love the coffee machine in the kitchen lobby

Cons:

The shower made the whole bathroom floor wet. The AC made a lot of noise had a hard time sleeping at night

2026-09-05 • via Nuitee
A
Assunta Sarah • solo_traveller • it
10
Absolutely worth it and I felt like at home
Pros:

The staff was amazing as well as the location!

Cons:

The room was absolutely amazing but unfortunately small. But, to be honest I would come back for sure! It was cozy and with an amazing view

2026-09-05 • via Nuitee
W
Wyatt • solo_traveller • us
9
2026-09-02 • via Nuitee
B
Bosco • couple • cr
9
Buena estancia en Pestana
Pros:

Está bien ubicado, cerca de la quinta avenida. Buenas opciones para comer cerca.

Cons:

El aire acondicionado es bastante ruidoso. Algunas habitaciones tienen vista a ventanas de otros edificios

2026-09-02 • via Nuitee
L
Luana • solo_traveller • pt
10
2026-09-02 • via Nuitee
B
Barbara • solo_traveller • gb
9
Good value for money
Pros:

Great location, very nice staff trying to make sure we are happy! The aircon was very loud in our room so they were happy to change the room. It was still abit loud but definitely better than in the firsr room!

Cons:

The aircon was very loud but after we changed room it was slightly better

2026-09-01 • via Nuitee