Pestana Park Avenue

Hotels
Pestana Hotel & Resorts
9.6 (1360 reviews)
23 East 39th Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly staff
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
9.96
Many reviews highlighted the cleanliness of the rooms, which were described as spotless.
Service
10
Numerous mentions of friendly and welcoming staff making guests feel appreciated.
Location
10
Several reviews praised the central location, making it convenient for sightseeing.
Room Quality
9.46
Rooms described as comfortable but small, satisfactory for the price.
Amenities
8.96
Some amenities were lacking or disappointing, such as limited breakfast options.
Value for Money
9.96
Guests felt the overall experience was worth the price paid, despite some small fees.
Food and Beverage
8.46
Mixed reviews on breakfast options, indicating some room for improvement.
Overall Experience
10
Overall, guests were highly satisfied with their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Accommodations
Pestana Park Avenue offers air-conditioned rooms with modern amenities, including flat-screen TVs and free WiFi. Some rooms even boast stunning city views, providing a truly luxurious experience for guests.

Convenient Location
Situated in the heart of New York City, our hotel is just steps away from iconic landmarks such as the Empire State Building and Grand Central Station. With easy access to transportation and major attractions, guests can make the most of their visit to the Big Apple.

Exceptional Service
Our multilingual staff are available 24/7 at the front desk to assist guests with any needs they may have, ensuring a seamless and enjoyable stay. Whether you speak English, Spanish, or Portuguese, we are here to make your experience unforgettable.

Book now and experience the perfect blend of comfort, convenience, and hospitality at Pestana Park Avenue.

Important information:

Please note when 5 or more rooms are booked different policies apply.

The resort fee includes :
- Unlimited HI Speed Wi-fi in room and public areas
- In room Nespresso Coffee & Tea
- Digital Newspaper Press Reader
- One bottle of water per stay
- Printing available onsite
- Fitness Partner - Blink Fitness (offsite) day pass
- Exclusive discounts to local attractions
- Macy’s 10% Visitor Savings Pass
- Bloomingdale’s Big Brown Bag 15% Discount Card
- Special Rate with Icon Parking
- InclusionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 1360 reviews
Cleanliness: 9.96
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 8.96
Value for Money: 9.96
Food and Beverage: 8.46
Overall Experience: 10
M
Manuela family_with_children de
9
2026-04-10 via Nuitee
F
Frederic couple fr
9
Pros:

L’emplacement et personnel agréable.

Cons:

Connexion wifi pas top !!!!

2026-04-10 via Nuitee
M
Matthew couple gb
8
2026-04-09 via Nuitee
Łukasz family_with_children pl
10
2026-04-09 via Nuitee
J
Juan couple es
10
Excelente hotel!
Pros:

Todo, muy bien ubicado, cama muy cómoda, personal con muy buen trato.

Cons:

Me gustó todo, no obstante por poner algún pero, la habitación un poco pequeña y el desayuno que ponen de cortesía un poco escaso.

2026-04-08 via Nuitee
M
Michael family_with_children us
10
2026-04-08 via Nuitee
E
Elizaveta solo_traveller gb
9
Amazing
Pros:

Lovely property - thanks to all reviewers for their honest reviews. A boutique hotel, superb location, quiet street. Very clean.

Cons:

No breakfast but free pastry and unlimited coffee! Buffet breakfast will make this hotel definitely the best in town.

2026-04-07 via Nuitee
M
Michael couple de
8
Wunderbar
Pros:

Die Lage und das Personal. Morgens gibt es ein kleines Frühstück.

Cons:

Die Dusche war etwas kaputt. Die Klimaanlage war laut.

2026-04-07 via Nuitee
K
Karin family_with_children ch
9
Zu empfehlen und wir würden es wieder buchen.
Pros:

Ein kleines, sympathisches Hotel. Sehr nettes Personal. Lage toll und schnell in der Nähe vom Bryant Park, Central Station, Time Square etc. Frühstück gab es Croissant/Bagels und Kaffee/ Milch und Frucht alles gratis (solange Vorrat) wenn man wollte.
Würde Hotel wieder buchen. Waren im 19. Stock mit toller Aussicht, haben Superior Zimmer mit Stadtblick gebucht.

Cons:

Eher kleine Zimmer aber alles gut verstaubar mit Bettschublade und Koffer unter Bett.

2026-04-06 via Nuitee
Z
Zsanett couple hu
9
2026-04-06 via Nuitee
L
Luis María couple es
10
Estancia de diez.
Pros:

Hotel céntrico, limpio y moderno. Cama muy cómoda, a diez minutos andando de Times Square y con desayuno incluido. El servicio excelente, muy amables y profesionales. Sin duda muy recomendable para visitar NY.

Cons:

Nada.

2026-04-06 via Nuitee
K
KEVIN solo_traveller co
10
Hotel excelente súper recomendado!
Pros:

La atención de Carlos es espectacular!! Y de todo el staff en mi estancia, volvería a hospedarme allí, el aseo 10/10 la zona es súper estratégica, queda cerca de todo, un poco costoso el precio por noche en las fechas en las que viaje pero es una opción segura y confiable

Cons:

La verdad todo estuvo muy bien!

2026-04-06 via Nuitee
C
Carina couple at
8
Pros:

Aussicht und Lage

Cons:

2x wurde uns 2/3 der gesamten Summe als deposit

2026-04-05 via Nuitee
G
Gerald extended_group gb
8
Excellent location for mid town.
Pros:

Central location. Staff very friendly. Comfortable bed.

Cons:

Cosy room is exactly that. A bit too tight for 2 adult children.

2026-04-03 via Nuitee
B
Beatriz couple es
10
Pros:

Nos ha encantado este hotel. La ubicación es perfecta, al lado de la estación central. La habitación era muy bonita, el personal muy amable, y el desayuno era estupendo para empezar el día con energía. Me volvería a alojar sin duda.

2026-04-03 via Nuitee
B
Brad couple us
8
This boutique hotel was the perfect fit for a long Weeknd in NYC. Close to all with complimentary coffee all day, includ
Pros:

Clean room with good toiletries provided . The staff was very accommodating

Cons:

Nothing

2026-04-01 via Nuitee
M
Mario solo_traveller br
9
A very nice stay
Pros:

Confortable bed androom, staff was very nice and helpful.

Cons:

The shower, while good, lack something to prevent the water from going into all the bathroom.

2026-03-31 via Nuitee
W
William couple se
8
2026-03-31 via Nuitee
T
Teresinha couple br
8
2026-03-31 via Nuitee
M
Maria Fernanda solo_traveller br
10
Maravilhosa e perfeita para NY
Pros:

Tive uma experiência excelente no Pestana Park Avenue e recomendo muito a estadia. Um dos grandes destaques, sem dúvida, foi o atendimento da recepção: simplesmente impecável. A equipe é extremamente atenciosa, cordial e sempre disposta a ajudar, o que faz toda a diferença ao longo da viagem.

O quarto é pequeno, mas isso é absolutamente comum para os padrões de Nova York. Ainda assim, é muito confortável — a cama é extremamente aconchegante, perfeita para descansar após um dia intenso na cidade. O banheiro também é bom e funcional, atendendo bem às necessidades.

Uma grata surpresa foi o café da manhã simples e gratuito. Havia bagels, croissants, manteiga, café, frutas… tudo básico, mas muito gostoso e mais do que suficiente para começar bem o dia. Foi algo que realmente “salvou” as manhãs e agregou bastante valor à estadia.

A localização é outro ponto fortíssimo: o hotel fica em uma área tranquila, mas ao mesmo tempo muito próxima de tudo. Fácil acesso ao metrô e a diversas atrações, o que torna a logística da viagem muito prática.

No geral, foi uma estadia extremamente agradável, com ótimo custo-benefício. Voltaria com certeza!

Cons:

Quartos pequenos

2026-03-31 via Nuitee