Pestana Park Avenue

Hotels
Pestana Hotel & Resorts
9.6 (1434 reviews)
23 East 39th Street , New York , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Friendly staff
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
9.96
Many reviews highlighted the cleanliness of the rooms, which were described as spotless.
Service
10
Numerous mentions of friendly and welcoming staff making guests feel appreciated.
Location
10
Several reviews praised the central location, making it convenient for sightseeing.
Room Quality
9.46
Rooms described as comfortable but small, satisfactory for the price.
Amenities
8.96
Some amenities were lacking or disappointing, such as limited breakfast options.
Value for Money
9.96
Guests felt the overall experience was worth the price paid, despite some small fees.
Food and Beverage
8.46
Mixed reviews on breakfast options, indicating some room for improvement.
Overall Experience
10
Overall, guests were highly satisfied with their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:45

Property Description

Luxurious Accommodations
Pestana Park Avenue offers air-conditioned rooms with modern amenities, including flat-screen TVs and free WiFi. Some rooms even boast stunning city views, providing a truly luxurious experience for guests.

Convenient Location
Situated in the heart of New York City, our hotel is just steps away from iconic landmarks such as the Empire State Building and Grand Central Station. With easy access to transportation and major attractions, guests can make the most of their visit to the Big Apple.

Exceptional Service
Our multilingual staff are available 24/7 at the front desk to assist guests with any needs they may have, ensuring a seamless and enjoyable stay. Whether you speak English, Spanish, or Portuguese, we are here to make your experience unforgettable.

Book now and experience the perfect blend of comfort, convenience, and hospitality at Pestana Park Avenue.

Important information:

Please note when 5 or more rooms are booked different policies apply.

Facility Fee includes:
Complimentary high-speed Wifi
Free local calls
10 printed pages per day
Complimentary access to Pestana CR7 fitness center
Daily pass to PureGym Fitness center available per 9.99 USD plus tax
Retail Discount Vouchers
Discount parking across the street
Complimentary bottle of water per stay
In room Nespresso Coffee and TeaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.6
Based on 1434 reviews
Cleanliness: 9.96
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 8.96
Value for Money: 9.96
Food and Beverage: 8.46
Overall Experience: 10
A
Amira solo_traveller ar
10
Pros:

Excelente atención por parte de todo el personal de recepción. Te dejan guardar las valijas antes del check-in y después del check-out sin costos.
La habitación era cómoda, estaba bien insonorizada y la limpiaban todos los días.
El desayuno era simple pero estaba bien.

Cons:

-

2026-06-05 via Nuitee
O
Omar Cesar couple es
9
Habitacion pequeña pero estacia de 10
Pros:

La habitacion es pequeña pero en unas condeciones muy muy buenas para ser nyc
El personal excelente.
Desayuno de cortesia todos los dias

Cons:

.

2026-06-03 via Nuitee
B
Brandon solo_traveller us
10
2026-06-02 via Nuitee
A
Adriana couple dk
10
Hotel bardzo przyjemny, w super lokalizacji! Wszedzie było blisko, persono bardzo pomocny i profesjonalny.
Pros:

Pokoje wystarczająco duże, bardzo czysto i wygodne łóżka

2026-06-02 via Nuitee
B
Binderman solo_traveller us
7
Pros:

Check in experience was wonderful and easy.

Cons:

My room was much smaller than expected- especially the bathroom.

2026-06-01 via Nuitee
J
Jose Carlos solo_traveller ar
10
2026-05-31 via Nuitee
A
Agnes solo_traveller fr
10
Super
Pros:

J’ai tout aimé mais tout particulièrement la gentillesse du personnel: Carlos, Ruiz, Barry ❤️

2026-05-31 via Nuitee
E
Ellen couple us
10
2026-05-30 via Nuitee
L
Laiylaly couple us
10
2026-05-30 via Nuitee
A
Alexander couple ae
10
2026-05-29 via Nuitee
C
Cobus couple za
10
Intimate and homely hotel.
Pros:

The location, the staff were very friendly and it felt intimate and homely.

Cons:

Size of the room was a little small, but that was the only thing

2026-05-28 via Nuitee
C
Carolyn and Jihad solo_traveller za
8
Warm welcome, great location within walking distance to Times Square and Broadway.
Pros:

I had a warm welcome by Carlos which really made me feel welcome. Breakfast was not included however, they offered hot beverages and croissants and bagels to all guests.
Good location, within walking distance to Times Square and Broadway.
Highly Recommended.

Cons:

Nothing to complain about.

2026-05-26 via Nuitee
F
felipe solo_traveller br
10
2026-05-26 via Nuitee
M
Michał family_with_children pl
9
2026-05-22 via Nuitee
A
Anna family_with_children se
10
Lovely boutique hotel close to Grand Central.
Pros:

Wonderful staff and great response when we had a leak in the room.

2026-05-21 via Nuitee
J
Jeff - Boston USA solo_traveller us
9
Nice place, nice people. Room was pretty tight on space.
Pros:

I chose this hotel because it was the least expensive available for my dates close to the Union League Club where I was planning to attend a meeting. The staff were very friendly, the room had nice finishes, was very comfortable and had cute touches like a lavendar pouch next to the pillows and Lindt truffles/apples/wate/coffee maker in the room.

Cons:

My only complaint is that the room was only slightly larger than the bed. While this is pretty common in European hotels and boutiques in New York, it still always surprises me. I guess it encourages you to get out and see the city, but if you had to do work, or take a call in your room, I am not sure where you would do it.

2026-05-20 via Nuitee
W
Wesley couple nl
10
2026-05-18 via Nuitee
M
M. Feinen solo_traveller de
10
2026-05-18 via Nuitee
D
Daniel couple au
10
2026-05-17 via Nuitee
T
Timo solo_traveller de
9
2026-05-16 via Nuitee