Starhotels Terminus

Hotels
Starhotels
8.5 (3855 reviews)
Piazza Garibaldi 91 , Naples , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.5
Based on 3855 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
S
Silveira solo_traveller us
8
2026-09-12 via Nuitee
I
Isfakul jamal couple au
10
Great hotel near Naples station.
Pros:

Very close to Naples Centrale and good restaurants.
Large room with all amenities available.

Cons:

Everything was good

2026-09-12 via Nuitee
B
Bader family_with_children kw
9
Perfect location, spotless rooms, and amazing staff—our second stay, and definitely not our last.
Pros:

What I really liked about Starhotels Terminus was its excellent location, directly opposite Napoli Centrale train station. This made getting around Naples and taking day trips to nearby destinations extremely easy and convenient.

The hotel was very clean, and the connecting rooms were perfect for our family, giving us both comfort and convenience throughout our stay.

The staff were another highlight. Everyone was extremely friendly, supportive, and always welcomed us with a genuine smile. A very special mention goes to Katia P., who made our stay even more special. She was incredibly kind, helpful, and caring — during this trip, she truly made us feel as if she were one of the family.

This was our second stay at Starhotels Terminus, and that says a lot about how much we enjoy this hotel. If I visit Naples for a third time, I would stay here again without a second thought.

2026-09-12 via Nuitee
C
Claude couple ca
10
2026-09-12 via Nuitee
W
Wiktoria couple pl
9
2026-09-12 via Nuitee
C
Colin couple us
10
2026-09-11 via Nuitee
K
Kelly DelVecchio solo_traveller us
9
Pros:

The room was spacious, clean, and very nice. It is very convenient to catch the train in the early morning

Cons:

The bathtub was very slippery when wet. I had to place a towel in the tub so that i didn't slip.

2026-09-10 via Nuitee
H
Harry solo_traveller gb
8
2026-09-10 via Nuitee
L
Luca solo_traveller it
10
Excellent!
Pros:

Great place, perfect location for travelers!

Cons:

_

2026-09-07 via Nuitee
S
Suzanne couple gb
9
Recommended for a Naples stay.
Pros:

Upgraded to a suite. The room was large and comfortable. Easy access to train station and metro so good base for all key sights in Naples. Also quite given its location.

Cons:

Good breakfast offering but staff not particularly welcoming or helpful.

2026-09-06 via Nuitee
J
Jämbäck couple fi
10
2026-09-06 via Nuitee
I
Ian Hathaway couple ca
8
Suitable for a one night stayover
Pros:

We only stayed one night since we were travelling down to Amalfi the next day, so we did not get the full hotel experience.

Our check in process was smooth and the staff friendly, which was nice after we'd flown in from Canada. Our bedroom was spacious and well-designed, with complimentary snacks left for us. The decor of the hotel itself was also very nice.

Cons:

The shower was too small. I am not a particularly big person, but my elbows kept hitting the shower doors whenever I tried to turn.

The area of the hotel was convenient as it was right next to the train station, but that had its downsides as there were a lot of suspicious people around with a high police presence.

2026-09-05 via Nuitee
M
Maria Paula family_with_children mx
10
Gran hospitalidad y conexión inmejorable
Pros:

Las amenidades, snacks, bebidas y regalos dentro de la habitación te hacen sentir bienvenido y cuidado; sólo nos quedamos 1 noche y aun así nos consintieron. Son habitaciones bonitas, espaciosas y perfectamente limpias. La ubicación es inmejorable, justo frente a la estación Napoli Centrali, desde ahí puedes tomar trenes, autobuses, todo tipo de transporte para explorar la ciudad. Nosotros nos fuimos fácil y cómodamente a Pompeya desde esta estación.

Cons:

La televisión no es inteligente. Tiene canales italianos, pero nada en inglés, y tampoco tiene las apps como Netflix y demás streaming. Nosotros pedimos en nuestra habitación 2 camas separadas, y sí cumplieron con ellas, pero las colocaron completamente pegadas, lo cual se sintió como tener 1 sola cama grande. Si buscas una habitación doble con camas realmente separadas, habrá que hacer hincapié para lograrlo.

2026-09-04 via Nuitee
F
Francesco solo_traveller it
8
Buon soggiorno
Pros:

Posizione ottima per chi arriva tardi/parte molto presto dalla stazione di Napoli. Personale cortese.

2026-09-04 via Nuitee
A
Agnieszka solo_traveller pl
10
Pros:

Najbardziej podobały mi się dźwiękoszczelne okna. Jeszcze nigdy nie spotkałam się z tak doskonałym wyciszeniem, a na zewnątrz był bardzo duży.hałas. Hotel czysty i zadbany. Śniadanie spełniło nasze oczekiwania.

2026-09-04 via Nuitee
I
Ivan solo_traveller rs
10
Will be coming back
Pros:

The hotel is located immediately next to the train station, which was a relief after a long train ride to arrive to Naples. The room was large, the bed comfortable and the variety of choice of food for breakfast ample. I also liked the overall style of the hotel, especially the lobby.

Cons:

Nothing comes to mind.

2026-09-04 via Nuitee
R
Rosana family_with_children br
9
Ótima localização, equipe excelente e atenciosa, café da manhã muito bom!
Pros:

A localização é ótima, praticamente em frente a estação. Café da manhã muito bom, equipe de funcionários excelente. Achei o quarto um pouco pequeno, porque estávamos viajando em 3 pessoas, mas creio que para duas pessoas fica adequado. Recomendo

Cons:

Um quarto maior, quando estiver hospedado 3 pessoas.

2026-09-03 via Nuitee
A
Andrés Díaz Deza couple cl
9
Pros:

Ubicación, Desayuno, habitaciones, Limpieza

Cons:

Nada

2026-09-02 via Nuitee
L
luicel solo_traveller it
10
Pros:

Tutto

2026-09-02 via Nuitee
S
Samantha couple au
10
2026-08-30 via Nuitee