Starhotels Terminus

Hotels
•
Starhotels
8.5 (3415 reviews)
Piazza Garibaldi 91 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 3415 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
C
Carmela • solo_traveller • it
10
2026-02-13 • via Nuitee
• solo_traveller • it
8
2026-02-12 • via Nuitee
S
Simone • couple • it
10
A luxury experience
Pros:

The design, the comfort of the lobby, the extremely cordial staff, the great selection at breakfast, the cleanliness, the location.

Cons:

The bed was a little too firm and the two pillows on the bed were flat and too soft. No extra pillows in the closet.

2026-02-12 • via Nuitee
上野 • couple • jp
9
満足です。
Pros:

ロケーションは文句なしの１００点。　鉄道旅には最高。
駅前ホテルによくある騒音も全く問題なし。　
食事メニューにアレルゲン表示があるのはすばらしいし、アレルゲン対応のクロワッサンが美味。

Cons:

特になし。

2026-02-11 • via Nuitee
A
ANTONELLA • couple • it
9
2026-02-10 • via Nuitee
R
Richard • couple • us
9
Pros:

The reception staff was incredible. Helpful with sightseeing and directions. They allowed a later check out because of the time for our train. They went above and beyond to make our visit comfortable.

Cons:

The hotel was great but Naples as a city was my least favorite place of all the areas we visited in Italy.

2026-02-10 • via Nuitee
G
giuseppe • couple • it
10
Pros:

La posizione, la pulizia

Cons:

nulla

2026-02-10 • via Nuitee
D
De Luca • couple • it
10
Da ripetere
Pros:

Posizione ideale, stanza super accogliente e confortevole.

2026-02-09 • via Nuitee
H
Hédia • couple • fr
8
2026-01-31 • via Nuitee
C
CARUSO • solo_traveller • it
9
2026-01-30 • via Nuitee
F
Fernando • family_with_children • br
10
2026-01-30 • via Nuitee
C
Carpani • solo_traveller • it
9
Ci tornerò presto
Pros:

La gentilezza di tutto il personale

2026-01-29 • via Nuitee
O
Olesea • solo_traveller • it
8
2026-01-28 • via Nuitee
A
Anna Maria • solo_traveller • it
9
Ottima posizione
Pros:

Posizione e servizi

2026-01-28 • via Nuitee
B
Brad • couple • au
10
2026-01-27 • via Nuitee
M
Maria Letizia • couple • it
9
Pros:

Elegante, pulita, eccellente

2026-01-27 • via Nuitee
K
KAZUMA • couple • jp
10
2026-01-27 • via Nuitee
P
Patrick • couple • us
8
2026-01-27 • via Nuitee
I
Isabella • solo_traveller • au
8
2026-01-26 • via Nuitee
M
Martin • couple • it
8
2026-01-26 • via Nuitee