Starhotels Terminus

Hotels
•
Starhotels
8.5 (3415 reviews)
Piazza Garibaldi 91 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 3415 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
4
43c11a2d30297177d2c863548ab19b88 • couple • tw
4
Pros:

只有地點好，火車站出來就是了

Cons:

房間狹小很難攤開行李箱，設備老舊，淋浴空間窄到無話可說。有交代不需清潔服務的情況下，白天房間還是有被進入過，讓人感覺非常不安全。硬體跟人員都完全不像四星的品質。

2026-04-18 • via Nuitee
8
816a21161234702e7b1f8c7dca88e1ba • solo_traveller • kr
7
Pros:

Buffet, location

Cons:

Price

2026-04-16 • via Nuitee
D
d37c14aed4b4709f0293f83a35102d8d • couple • nl
9
Mooie kamer met uitzicht op de vulkaan, mooi sfeervol hotel, prima plek om Napels te verkennen. Dichtbij station, ideaal
Pros:

De kamer het uitzicht en de locatie , glutenvrij bij ontbijt uitgebreid assortiment

Cons:

Avond in het Odeon restaurant was een afknapper. Onvriendelijk personeel en fileto/vlees besteld was koud, 6 frites in een bouwwerk, viel erg tegen.

2026-04-16 • via Nuitee
5
5592f5ed1e24722ca383d8343b6990ab • solo_traveller • it
10
2026-04-16 • via Nuitee
C
c592e2763b7872549d1e2113279e26b4 • couple • it
9
2026-04-15 • via Nuitee
1
1f371ba9843c737473b31b6ba6977eee • family_with_children • ch
6
En dessous des autres établissements Starhotels
Pros:

Emplacement - personnel disponible principalement à la réception - chambre spacieuse

Cons:

L’établissement nécessite un sérieux rafraîchissement aussi bien dans les parties communes que dans les chambres

2026-04-13 • via Nuitee
E
ef389a0ad0f070cd45d393a07ef67703 • couple • ro
9
2026-04-13 • via Nuitee
0
0a81de279b97703f212dd2d88b461954 • solo_traveller • fr
5
Pros:

L'hôtel est proche de la gare, les lits sont confortables.petitbdejeuner tres varié..

Cons:

L'accueil des réceptionniste désagréable pareil au petit déjeuner les filles sont désagréable, leur demandez de l'eau pour remplir les gourdes ils refusent complètement .

2026-04-12 • via Nuitee
2
258b5ed37fe172b5bd7b94e8abf9ed48 • couple • ar
10
Pros:

Si,ubicación

2026-04-12 • via Nuitee
A
Andrew • couple • ie
9
2026-04-11 • via Nuitee
G
gianluca • family_with_children • it
8
Meraviglioso
Pros:

Ottima posizione, ottima collocazione a parte le uova strapazzate che da un quattro stelle ti aspetteresti fresche e sgusciate al momento.
Personale gentile, professionale e premuroso.

Cons:

La stanza era molto piccola e, anche se piacevole, avrebbe bisogno di una ristrutturazione.

2026-04-11 • via Nuitee
N
Nina • couple • fi
10
Pros:

Hotelli oli siisti ja viihtyisä, huoneet isoja ja toimivia. Henkilökunta oli ystävällistä ja asiat toimivat moitteettomasti. Aamiainen oli monipuolinen ja herkullinen. Sijainti terminin lähistöllä oli ihantellinen tarpeisiimme nähden.

Nina

2026-04-11 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-04-10 • via Nuitee
T
TAKESHI • extended_group • jp
10
コスパ最高。
Pros:

非常に清潔感があり快適に過ごせました。

2026-04-10 • via Nuitee
G
Giovanni • solo_traveller • it
7
Napoli è stupenda ....quindi anche se qualche cosa non piace....vale sempre la pena tornare.
Pros:

La posizione ripetto alle linee ferroviarie e metro. Ci sono diversi ristoranti e pizzerie molto vicini e se si supera l'impatto di un quartiere tipico della "zona stazione" è anche piacevole.

Cons:

La colazione è molto ricca con tanti prodotti da forno e tanto altro, ma per me che mangio solo frutta era molto povera. C'era uva fresca, qualche kiwi, mele e arance che sembravano mummie.
Ero al 2° piano in una camera singola. I rumori di acqua scrosciate provenienti dagli scarichi del bagno mi hanno accompagnato per diverse ore la notte e la mattina. La doccia ha allagato il bagno....anche il secondo giono quando ho cercato di stare attento.

2026-04-10 • via Nuitee
B
Bounary • couple • fr
8
Excellent hôtel dans Naples
Pros:

L’hôtel est comme dans un écrin de calme malgré le tohu-bohu de la gare centrale et de la ville de Naples. Nous avons fait un excellent choix de cet hôtel où il y a un parking payant pour notre voiture. Il y a juste le métro poir le centre historique à 100m.

2026-04-10 • via Nuitee
B
Bobbi • solo_traveller • us
9
2026-04-10 • via Nuitee
C
Cornelia • couple • de
8
Sehr gute Lage! Sauber und freundlich!
Pros:

Perfekte Lage, Schallisolierung der Fenster, zwei Einzelbetten, alles da was man braucht

Cons:

Die Dusche ist etwas kleiner als sonst. Die Bettlaken sind wir so nicht gewohnt und sind total unnütz als „Schutz“ für die Daunendecke. Aber beides hab so wild „Jammern auf hohem Niveau“

2026-04-09 • via Nuitee
C
COLIN • solo_traveller • gb
10
Great location, a very nice city hotel
Pros:

Great location, right next to Piazza Garibaldi for the train station and airport transfer bus. Many good restaurants right next door. The staff were welcoming and the hotel is very well furnished with a nice ambience.

2026-04-09 • via Nuitee
J
José Manuel • extended_group • es
8
Pros:

Do pequeno almoço. Das zonas comuns, dos funcionários.

Cons:

Da climatização do quarto, estava muito quente, tivemos que dormir de janela aberta. Janela virada para o interior e quase sem corrente de ar.

2026-04-09 • via Nuitee