Starhotels Terminus

Hotels
•
Starhotels
8.5 (3664 reviews)
Piazza Garibaldi 91 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 3664 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
K
koji • solo_traveller • jp
9
便利でよかった。
Pros:

部屋もキレイにしてて、広々してバルコニーも付いてた。ナポリ駅の隣で便利な場所。

Cons:

シャワー室が少し狭いな

2026-06-27 • via Nuitee
K
ken • solo_traveller • us
8
Thanks for the great location.
Pros:

Extremely convenient. Staff was great. Our guided trip to Vesuvius and Pompeii met right outside of the hotel. Travis station just steps away.

Cons:

It is kind of dirty around the outside of hotel. Not the fault of the hotel, but be aware.

2026-06-27 • via Nuitee
G
GIOVANNI • couple • it
8
L’esterno dell’albergo non rende giustizia alla qualità dell’interno
Pros:

Posizione, cortesia, colazione, arredamento

2026-06-27 • via Nuitee
P
PATRIZIA • solo_traveller • it
8
2026-06-26 • via Nuitee
G
Grueninger • couple • ch
9
Excellent location, nice fresh decor and comfy bed.
Pros:

Lovely large room with great view (onto Vesuvius). Excellent sound and light proofing so that we could almost forget that the hotel is in the middle of a very busy transport hub.

Cons:

The rooftop terrace is nicely furnished and has a great view but is otherwise lifeless. Consider converting it into a restaurant or a bar!
No free bottled water in the room.

2026-06-26 • via Nuitee
A
András • solo_traveller • hu
9
2026-06-26 • via Nuitee
O
Onofrio Antonio • solo_traveller • it
10
Pros:

Cortesia personale tutto
Pulizia camera
Colazione

2026-06-25 • via Nuitee
M
Magdalena • solo_traveller • pl
10
Pros:

Świetna lokalizacja
Hotel sterylnie czystych
Snuadania ok
Zasl7guja na dodatkowa *

Cons:

Wszystko ok

2026-06-25 • via Nuitee
S
stanislav • solo_traveller • cz
8
2026-06-25 • via Nuitee
S
Sonia • solo_traveller • es
10
Ubicación perfecta al lado estación central
Pros:

La ubicación, al lado estación central y se puede ir caminando al centro de la ciudad en 20 minutos. Restaurantes, cafeterìas y centro comercial cerca.

2026-06-23 • via Nuitee
J
Jirina • couple • ch
9
Eine Oase inmitten der chaotischen Bahnhofsumgebung
Pros:

Die Atmosphäre des Hotels ist wirklich faszinierend! Man spürt darin die Vergangenheit und die Ruhe.

Cons:

Dieses Viertel ist nicht gerade empfehlenswert!
Es ist aber aus vielen Gründen sicherlich praktisch

2026-06-23 • via Nuitee
M
Maria Rosaria • solo_traveller • it
10
Napoli è meravigliosa, io sono napoletana, ma oggi la vivo da turista ed apprezzo la disponibilità,
Pros:

Posizione comodissima, certo è un po' caro, ma ne vale la pena.

Cons:

Nulla, va benissimo così. Forse il prezzo?😂

2026-06-23 • via Nuitee
A
Andy • extended_group • gb
6
The hotel served its purpose as a weekend base whilst in Naples. It was very hot and very busy in Naples but we got roun
Pros:

Best thing about the hotel was the location from the airport. The bus drops you off outside virtually. We had 2 rooms, one facing outside the other inward facing onto an atrium. The latter was very dark and if you opening the window you got cigarette smoke inside the room.

Cons:

Some rooms have poor outlook as mentioned above. Ask for a room facing outside. The ones overlooking the atrium should be avoiding unless you want to feel like living in a cave. I had a store card (Waitrose) taken from the room by cleaners but was returned after asking reception.

2026-06-22 • via Nuitee
P
Pierce • solo_traveller • za
7
Pros:

Good location. Very close to station.

2026-06-22 • via Nuitee
S
Sam • solo_traveller • gb
8
2026-06-22 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-06-21 • via Nuitee
H
HIDEYA • couple • jp
9
設備も部屋も整っていて快適なstayだった
Pros:

部屋も広めでバスタブもあって快適だった。外はかなり暑い日でしたが、窓を閉めると外の音もほとんど聞こえなくて、冷房もあって良かった。スタッフの対応も良かった。

Cons:

特にない

2026-06-21 • via Nuitee
B
Brigitte • couple • de
9
Pros:

Wir übernachten in diesem Hotel seit Jahren und waren immer sehr zufrieden. Erwähnenswert ist die zentrale Lage.

2026-06-21 • via Nuitee
M
M. Pilar • couple • es
9
Pros:

La habitación era muy amplia y con buenas vistas

Cons:

El desayuno era poco diverso

2026-06-20 • via Nuitee
S
Sherri • extended_group • us
10
Pillow menu, shower water pressure and good breakfast options.
Pros:

Location was convenient. The hotel is very walkable from the train station and it’s all of your luggage in tow. We booked a tour to Pompeii and Herculaneum and the tour met right in front of the hotel.

Cons:

There’s a bar and ads to watch FIFA, but it didn’t seem open.

2026-06-20 • via Nuitee