Starhotels Terminus

Hotels
•
Starhotels
8.5 (3567 reviews)
Piazza Garibaldi 91 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 3567 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
N
Nanna Puggaard • family_with_children • dk
5
2026-05-16 • via Nuitee
A
Ana Keila • couple • br
10
2026-05-16 • via Nuitee
A
Antonio • solo_traveller • bg
10
2026-05-16 • via Nuitee
K
Katarzyna • family_with_children • pl
8
2026-05-15 • via Nuitee
E
Evangelia • extended_group • gr
10
2026-05-15 • via Nuitee
B
Beni • family_with_children • il
10
Surprisingly good.
Pros:

Large selection Tasty bread and pastries

Cons:

Not enough vegetables. Low selection of eggs.

2026-05-15 • via Nuitee
T
Takashi • couple • jp
8
機能はしっかりとしており、満足しました。
Pros:

アップグレードして頂いたおかげで、広々とした部屋でゆっくりとくつろげました。朝食は種類豊富なビュッフェで、満足しました。

Cons:

スタッフは仕事をしっかりとをされていましたが、フロントスタッフはさほどフレンドリーではなかった。

2026-05-14 • via Nuitee
G
gigliotti • family_with_children • it
8
BELLA ESPSERIENZA
Cons:

PER CHI HA IL CANE APPLICARE IL SUPPLEMENTO
IN BASE ALLA DIMENSIONE DEL CANE.

INOLTRE CHIEDERE AL CLIENTE SE VUOLE USUFRUIRE DELLA CUCCIA, CIOTOLE DATE A DISPOSIZIONE.
IN QUANTO COME DA NOI FATTO AVEVAMO CON NOI TUTTO,
IL CANE A VOLTE NON ACCETTA UNA CUCCIA ESTRANEA.

AVETE PENSATO ALLA CUCCIA, ALLE CIOTOLE, ALLA PALLINA, PERO' PER COMPLETARE IL KIT MANCA FORNIRE QUALCHE TRAVERSINA PER I BISOGNI.

2026-05-14 • via Nuitee
F
Franz-Josef • couple • de
8
Sehr günstig gelegenes Hotel mit toller Dachterrasse
Pros:

Die einmalige Lage des Hotels unweit des Hauptbahnhofs haben wir sehr geschätzt. Flughafen und Hafen (Molo Beverello) sind durch den Alibus sehr bequem erreichbar. Uns wurde ein Zimmer zum dunklen Innenhof zugewiesen, was bei Sommerhitze sicher angenehm ist. Auf unsere Anfrage hin bekamen wir ein ruhiges Außenzimmer mit einem kleinen Balkon und Blick (über den Hbf) auf den Vesuv. Das Hotel besitzt eine Dachterrasse mit einem tollen Rundblick über die Stadt auf den Vesuv und den Golf von Neapel mit Hafen. Die Terrasse wird in erster Linie für Meetings genutzt, ist aber für Hotelgäste zugänglich (allerdings kein Restaurant-/Barbetrieb).

Cons:

Das Frühstücksbüffet wird in einem dunklen Raum im Erdgeschoss serviert, das Personal machte einen eher lustlosen Eindruck (Tische waren oft unvollständig gedeckt, Gläser und Tassen wurden nur zaghaft nachgelegt). Der Frühstücksraum dient abends auch als Restaurant. Wir hatten einen Tisch am Fenster, hinter dessen Vorhang sich ein Weinkühlschrank befand, der vom Kellner während unseres Essens frequentiert wurde.

2026-05-14 • via Nuitee
S
Sarah • couple • gb
9
Perfect location
Pros:

Location was perfect for our needs with regards to being picked up for tours we had booked. Clost to a supermarket for a few bits. Some nice restaurants very close to the hotel. Had read a few reviews that said it was grotty outside the hotel but we didnt think so, it was busy and noisy as its opposite the main station but the windows in the hotel sound proofed the room well.
Bed was amazing - I dont usually sleep well when we're away due to beds often being too soft but this bed was just right.
We did upgrade our room to get an early check in so where we had booked a double room with a view of Vesuvius, we upgraded to a suite which was very plush and still had the Vesuvius view :)
Breakfast was nice and plentiful
Staff were friendly and helpful at check in and whenever encountered around the hotel all staff were polite

2026-05-14 • via Nuitee
A
Antonio • solo_traveller • ch
8
Pros:

Vicina alla stazione e al metro

Cons:

.

2026-05-14 • via Nuitee
S
Sylvain • couple • ca
8
Bien
Pros:

Très bien situé près de la gare et du métro

2026-05-13 • via Nuitee
G
Giancarlo • solo_traveller • it
9
2026-05-13 • via Nuitee
U
Umberto • solo_traveller • it
9
2026-05-13 • via Nuitee
D
David • couple • gb
8
2026-05-11 • via Nuitee
K
Krista • couple • us
10
Great hotel in a fantastic location!
Pros:

The property was so close to the metro and it was super easy to go to the station, grab some tickets and hit the other areas. The room was VERY quiet as we had an interior courtyard view. The room was beautiful and just what my mom and I needed. The breakfast was great each morning (shoutout to the apricot croissants and mango-vanilla yogurt!!!) the staff was friendly and helpful

Cons:

The beds were hard which I’m not used to as a soft bed girlie, but after a couple of nights I got used to it! For interior courtyard rooms, perhaps adding additional lighting as it was dark no matter how many lights were on.

2026-05-11 • via Nuitee
H
Helen C • couple • gb
10
A convenient location for exploring and onward travel
Pros:

This was a great location, situated opposite the central station. It was convenient to walk to places we wished to view and to access the main train line and airport for our trip. We found some nice local restaurants nearby.

2026-05-11 • via Nuitee
X
Xeniya • couple • kz
10
2026-05-10 • via Nuitee
D
Dalmir • couple • br
10
Ótima
Pros:

De todos os aspectos pessoal muito atencioso . Café excelente

Cons:

Nada

2026-05-09 • via Nuitee
Y
Yesid Alberto • solo_traveller • co
8
2026-05-09 • via Nuitee