The Townhouse Manchester

Hotels
8.3 (4557 reviews)
101 Portland Street , Manchester , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noise from outside
Dust accumulation
Heating issues

Categories

Cleanliness
7.94
The rooms were clean, but there were mentions of dust accumulation in some areas.
Service
8.41
The staff were consistently described as friendly and helpful, with specific shout-outs to individual staff members.
Location
8.95
Great location, central and close to major attractions.
Room Quality
7.9
Rooms were described as spacious and comfortable, though some indicated issues with heating and noise.
Amenities
7.93
Basic amenities provided; some minor issues noted.
Value for Money
8.39
Good price for the location and quality.
Food and Beverage
8.44
Breakfast was generally praised for quality and quantity.
Overall Experience
8.41
Overall good experiences shared, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Townhouse Manchester with stylish rooms featuring Egyptian cotton sheets, large shower heads, and Gilchrist & Soames toiletries. Enjoy modern amenities such as free Wi-Fi, tea/coffee facilities, and a laptop safe for a comfortable stay.

Gastronomic Delights
Indulge your taste buds at the refurbished 101 Brasserie offering a diverse menu of exotic international and classic British dishes. Sip on original cocktails at the 101 Bar with modern décor, complemented by traditional ales, lagers, and world beers.

Prime Location
Located in the heart of Manchester, explore nearby attractions like the Manchester Art Gallery and The Palace Theatre within a 5-minute walk. With Manchester Arndale Shopping Centre and Piccadilly Station just a 10-minute stroll away, convenience is at your doorstep.

Book your stay at Townhouse Manchester now for an unforgettable experience!

Important information:

The credit/debit card used to make the reservation must be presented to reception on arrival at the hotel, along with photo ID. If this is not possible please contact the hotel prior to the arrival date to gain an authorization form for payment. Please note that only guide dogs are welcome on the premises.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4557 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
M
mohammedfQ7909FD Solo travel
10
Outstanding customer service
Pros:

I always stay at Townhouse when visiting Manchester because of Lorna Song. She’s always taken care of me very well. The customer service is elite. The cosy vibe of the hotel makes it feel homely. Always my number 1 choice.
I feel like I can have a good chat and catch up with staff which makes me feel more welcome rather than just another number.

2026-03-13 via Tripadvisor
O
Odyssey01175918414 Family
10
My Sunshine
Pros:

Big thank you to Lorna who went above and beyond this morning with making sure my allergens were a priority. So friendly. Made me feel like I wasn't a bother. 5*

2026-03-13 via Tripadvisor
L
lizzier240 Couples
10
Amazing
Pros:

Had such a lovely stay at the hotel, the room was very tidy with a comfy bed and nice bathroom. Breakfast was the highlight and Florinda was so kind and helpful. Would definitely recommend to a friend

2026-03-13 via Tripadvisor
T
T8055KEjo_or Solo travel
10
Townhouse
Pros:

I had a wonderful experience staying at the hotel, and I would especially like to mention Florinda. She is an extremely kind, polite, and helpful person who truly made my stay more pleasant. From the moment I arrived, she was always friendly, professional, and ready to assist with anything I needed.

Her warm attitude and excellent service really stood out and made a great impression. Staff like Florinda make a big difference and are a real asset to the hotel. Thank you for your kindness and for making guests feel so welcome!

2026-03-13 via Tripadvisor
L
lynnbL7720WG Friends getaway
10
Fab stay
Pros:

Arrived in Manchester for a girls theatre night break , unfortunately our pre booked accommodation was not suitable . We walked into the Town House and was greeted by a very friendly and helpful young man Jahmiah who very quickly calmed us and sorted us a very nice and comfortable room. Had a great nights sleep . Room was very clean everything you need for a good stay Breakfast was fab . All staff very friendly thank you Lorna and Florinda and Jahmiah we will be back

2026-03-13 via Tripadvisor
L
LauraSingSong Solo travel
10
Love For Florinda
Pros:

Big shout out to Florinda on breakfast this morning! Such a ray of sunshine — so friendly and welcoming from the moment we walked in. Her warm smile really made our morning. The sausages with the bloomer bread were delicious too! We’ll definitely be back. 😊

2026-03-13 via Tripadvisor
D
Departure761121 Business
10
Rebecca, events team, was incredibly helpful at very short notice
Pros:

Second time running a course in the conference facilities. I haven’t stayed in the hotel but the events team deserve a special mention as they go well above and beyond. The rooms are well equipped comfortable with a large reception area and we will definitely be coming back again

2026-03-12 via Tripadvisor
L
Lara extended_group gb
9
2026-03-12 via Nuitee
B
Beth extended_group gb
8
2026-03-12 via Nuitee
E
Eeva family_with_children fi
9
Great value for money!
Pros:

The location was great - as was the customer service, especially Rebecca (5 starts for her)! The room was really big - and clean.

2026-03-11 via Nuitee
M
Maria family_with_children es
8
Muy buen hotel
Pros:

La limpieza, comodidad y servicios de la habitación y ubicación. Muy buen desayuno.

Cons:

Las almohadas.

2026-03-11 via Nuitee
M
Maria family_with_children es
8
Muy buen hotel
Pros:

La limpieza, comodidad y servicios de la habitación y ubicación. Muy buen desayuno.

Cons:

Malas almohadas.

2026-03-11 via Nuitee
P
Phoebe couple gb
10
highly recommend!!
Pros:

lovely staff, amazing location and clean room with lovely breakfast

Cons:

N/A

2026-03-10 via Nuitee
J
james couple nz
9
2026-03-10 via Nuitee
V
Vincent family_with_children ie
10
Pros:

Location

2026-03-09 via Nuitee
N
Nicolás couple es
10
Excelente habitación y ubicación
Pros:

La habitación fue mucho mejor que lo esperado, una ubicación excelente en pleno centro de la ciudad

2026-03-09 via Nuitee
I
idris M family_with_children gb
8
2026-03-08 via Nuitee
N
Nicola family_with_children gb
9
2026-03-08 via Nuitee
P
Peter family_with_children be
8
2026-03-07 via Nuitee
I
IAN couple gb
10
Pros:

Great hotel & location

2026-03-06 via Nuitee