The Townhouse Manchester

Hotels
8.3 (4702 reviews)
101 Portland Street , Manchester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noise from outside
Dust accumulation
Heating issues

Categories

Cleanliness
7.94
The rooms were clean, but there were mentions of dust accumulation in some areas.
Service
8.41
The staff were consistently described as friendly and helpful, with specific shout-outs to individual staff members.
Location
8.95
Great location, central and close to major attractions.
Room Quality
7.9
Rooms were described as spacious and comfortable, though some indicated issues with heating and noise.
Amenities
7.93
Basic amenities provided; some minor issues noted.
Value for Money
8.39
Good price for the location and quality.
Food and Beverage
8.44
Breakfast was generally praised for quality and quantity.
Overall Experience
8.41
Overall good experiences shared, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:13

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Townhouse Manchester with stylish rooms featuring Egyptian cotton sheets, large shower heads, and Gilchrist & Soames toiletries. Enjoy modern amenities such as free Wi-Fi, tea/coffee facilities, and a laptop safe for a comfortable stay.

Gastronomic Delights
Indulge your taste buds at the refurbished 101 Brasserie offering a diverse menu of exotic international and classic British dishes. Sip on original cocktails at the 101 Bar with modern décor, complemented by traditional ales, lagers, and world beers.

Prime Location
Located in the heart of Manchester, explore nearby attractions like the Manchester Art Gallery and The Palace Theatre within a 5-minute walk. With Manchester Arndale Shopping Centre and Piccadilly Station just a 10-minute stroll away, convenience is at your doorstep.

Book your stay at Townhouse Manchester now for an unforgettable experience!

Important information:

The credit/debit card used to make the reservation must be presented to reception on arrival at the hotel, along with photo ID. If this is not possible please contact the hotel prior to the arrival date to gain an authorization form for payment. Please note that only guide dogs are welcome on the premises.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4702 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
F
ferenc9 solo_traveller it
6
Posizione e nulla più.
Pros:

Posizione perfetta per girare tutta la città a piedi e per prendere eventuali treni per Liverpool o dintorni.
Stanza grande, cuscini comodi.
Acqua gratis all'ingresso, buona quella all' arancia.
Abbiamo trovato acqua in stanza gratis e due biscottini. I giorni successivi acqua cambiata una sola volta e ultimo giorno ci è stato dato 1 biscottino, ma mettine due no la camera è doppia!?!

Cons:

Moquette in camera, pulizia sufficiente ma non perfetta, le finestre erano estremamente sporche. Letti molto duri. Impossibilità di oscurare la luce con le tende, che non coprono bene le finestre. Lavandino minuscolo. In altre stanze simili c'era sia la doccia che la vasca separate, ci è stata data una stanza solo con vasca. Colazione sufficiente nel salato (anche se uova erano pessime, un giorno sono state addirittura ritirate dal personale), buoni i cornetti.
Hall molto piccola.
In generale non tornerei mai in questo hotel dovessi recarmi in città.

2026-07-04 via Nuitee
A
Angela couple gb
8
2026-07-04 via Nuitee
M
Matthias solo_traveller de
9
Tolle Lage guter Service etwas laut
Pros:

Lage - sensationell. Überall schnell zu Fuß. Große Zimmer. Wirksame Klimaanlage. Nettes Personal, gutes Frühstück. Modernes Bad.

Cons:

Etwas laut zur Straße raus oder kein Blick aus dem Fenster. Laute Lüftung. Gepäck muss teilweise ein paar Stufen getragen werden

2026-07-03 via Nuitee
L
Liam family_with_children gb
8
2026-07-03 via Nuitee
A
Adam solo_traveller gb
8
2026-07-02 via Nuitee
C
Claire couple gb
5
Slightly disappointing - not overly friendly
Pros:

Good central location

Cons:

The man on reception was unwelcoming. The room was tired. Breakfast was ok, but nothing cooked fresh or to order. Expensive for what it was.

2026-06-30 via Nuitee
K
Katalin solo_traveller gb
8
Pros:

Staff was great and very dedicated. Supportive with requests and very helpful.
The aircon was good.
Cold water available throughout. Easy access to public transport and a free map of the city!
Spotless clean sheets and bathroom.
Clearly displayed signs and where to get extra stuff or info.
Pristine and fluffy towels.
Easy access shower cabin and bathtub.
Shower gel and hand soap of great scent.

Cons:

Pillows and mattress very hard and very uncomfortable. Probably the fleet needs renewing.
Multiple pillows provided in the room setting but all same hard.

Windows on the top floor did not open at all as the opening handle is too high up so it can feel like minimal airflow.

Very dark during the day as sun-facing and curtains could not be open as the room overheated if left open.

2026-06-30 via Nuitee
O
oo solo_traveller gb
6
2026-06-29 via Nuitee
R
Robert solo_traveller au
7
Pros:

Comfy rooms and bed. Very clean. Staff very helpful, especially Jameiah? who welcomed us. Right in town. Short walk to gallery, libraries and Gay Town.

Cons:

Breakfast was average. Fried eggs first day overdone. Maybe they were even meant to be poached? Horrible coffee. Scrambled eggs second day were dreadful. Tasted weird? Some kind of egg mix or UHT? It isn't hard, fresh eggs an cream/milk - cook!

2026-06-29 via Nuitee
D
Dave couple gb
10
2026-06-29 via Nuitee
L
Laura extended_group gb
10
We will be back!
Pros:

Location. Convenience.
Fabulous clean room.
Ability for 4 people (adults) to stay in the same room.

Cons:

Nothing

2026-06-29 via Nuitee
H
HUD solo_traveller gb
7
Could have been better staff need trained
Pros:

The breakfast was lovely

Cons:

All staff members I encountered seemed to wish that they would rather have been anywhere else. They definitely need training in guest relations and customer service.

2026-06-28 via Nuitee
J
Joanne extended_group gb
10
Great location with great size rooms and comfy beds.
Pros:

I stayed with my friend and two daughters for a concert in the city. We were lucky enough to find that The Townhouse have rooms with two king size beds, so were able to book one room for the 4 of us. Rooms were clean, spacious and beds were huge!

Cons:

-

2026-06-22 via Nuitee
A
Adolfo couple es
10
Excelente relación calidad-precio
Pros:

Ubicación excelente, desayuno completo

2026-06-22 via Nuitee
J
Jacqui extended_group gb
10
2026-06-22 via Nuitee
E
Edward solo_traveller gb
5
2026-06-22 via Nuitee
M
Marion solo_traveller gb
9
2026-06-22 via Nuitee
L
Louise solo_traveller gb
8
Pros:

Comfortable beds good shower

Cons:

4 ladies and none of us liked the bacon and sausages at breakfast everything else was fine

2026-06-22 via Nuitee
J
Jordan couple gb
10
2026-06-21 via Nuitee
T
Tony couple ie
9
Location, value, and comfort.
Pros:

Location excellent, staff extremely efficient and friendly and room extremely quiet and comfortable.

Cons:

Earlier check in.

2026-06-20 via Nuitee