Courtyard Cincinnati Covington

Hotels
•
Courtyard by Marriott
8.4 (346 reviews)
500 West 3rd Street , Covington , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Food quality issues
Elevator out of service
Cockroach in room

Categories

Cleanliness
7.86
Several reviews mentioned cleanliness positively, but a review noted issues with the room bringing home a cockroach.
Service
9.33
Most reviews praised the helpfulness and friendliness of the staff.
Location
9.37
Location received consistent positive remarks for being ideal for exploring the city.
Room Quality
8.32
Rooms were noted as comfortable, but some comments mentioned dated decor.
Amenities
8.35
Amenities mentioned included laundry facilities, but breakfast options were noted as needing improvement.
Value for Money
8.81
Positive feedback on affordability relative to location and services offered.
Food and Beverage
6.36
Negative comments about food quality, with one review detailing a bad dining experience.
Overall Experience
8.83
Despite some issues, guests generally expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:06

Property Description

Convenient Location
Located just minutes from downtown Cincinnati and close to the airport, Courtyard Cincinnati Covington offers easy access to city attractions and travel hubs.

Modern Amenities
Enjoy the indoor pool, fitness center, and 32’’ HD TVs in guest rooms with complimentary internet access. The Bistro serves delicious meals daily, and guests can also dine outdoors at the picnic area.

Exceptional Services
With a 24-hour front desk, on-site cash machine, and available services like laundry and dry cleaning, the staff at Cincinnati Covington Courtyard ensures a comfortable and hassle-free stay.

Experience comfort and convenience at Courtyard Cincinnati Covington - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 346 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 6.36
Overall Experience: 8.83
N
Nicole • family_with_children • us
1
Do not stay, find literally anything else
Pros:

There wasn’t anything positive from my experience that I can share.

Cons:

The property was dirty, the staff was half hearted and rude, the location was deceiving and I felt unsafe with my children, there’s homeless living in the stairwells of the parking garage. Which was a little intimidating walking alone at night because I forgot something in my car. The floor was noisy, we heard banging all night long. The beds were uncomfortable. Our room was filthy.

2026-05-13 • via Nuitee
M
Michal • solo_traveller • us
9
2026-05-05 • via Nuitee
J
Jamie • extended_group • us
7
2026-05-04 • via Nuitee
L
Lauren • couple • us
1
Pros:

Location

Cons:

The rooms were disgusting! Found what appeared to be bed bug shells and drippings in the first room, we got the rooms changed. That room was also gross. We were going to leave to get another hotel but the guy at the front told us since we booked through booking and not the hotel there was nothing hr could do as far as a refund. We were already crunched for time so we just decided to tough it out. The rooms could’ve definitely been cleaner!

2026-04-24 • via Nuitee
J
Jaydon • solo_traveller • us
7
2026-04-01 • via Nuitee
D
Dr. Anissa • solo_traveller • us
1
Disappointed
Pros:

The staff were friendly.

Cons:

To Whom It May Concern,

I am writing to formally escalate a complaint regarding the condition of my recent stay. The room provided was unacceptable and fell significantly below reasonable cleanliness and hospitality standards.

Upon entering, there was a strong odor of urine accompanied by a persistent wet carpet smell. The bathroom was not properly cleaned, and the refrigerator appeared unsanitary, as though it had not been cleaned after a prior guest. These conditions are not only unacceptable but raise serious concerns regarding basic health and safety standards.

As a result, my stay was extremely uncomfortable. Had alternative accommodations been available at the time, I would have relocated immediately. I should not have been placed in a position where I had to remain in such conditions.

Given the circumstances, I am formally requesting a full refund for this stay. I ask that this matter be reviewed promptly and that appropriate action is taken to address both my experience and the underlying issues that led to it.

Please provide a response within a reasonable timeframe outlining the resolution.

Sincerely,
Dr. Anissa Martin

2026-03-30 • via Nuitee
K
Kimberly • extended_group • us
10
2026-03-10 • via Nuitee
R
Richard • couple • us
10
2026-03-02 • via Nuitee
T
Tricia • couple • us
10
Pros:

Simplicity and cleanliness

Cons:

Na

2026-02-14 • via Nuitee
J
Jami • couple • us
8
2026-01-25 • via Nuitee
E
Edwards • family_with_children • us
8
2026-01-20 • via Nuitee
K
Kevin • extended_group • ch
8
2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
10
Pros:

Love the hotel and location. Second time staying there and will again in the future

2026-01-19 • via Nuitee
D
Dean • couple • us
5
Disappointed
Pros:

The room was sufficient.

Cons:

You have to pay to park and the parking garage elevator was broken. I feel i should be given a refund of my parking fee. Not sure why a fee is charged.

2026-01-19 • via Nuitee
C
Carol • couple • ca
9
Would stay there again
Pros:

Location

2026-01-03 • via Nuitee
M
Ms Yatta • extended_group • us
9
2025-12-26 • via Nuitee
W
Warren • solo_traveller • us
8
2025-12-17 • via Nuitee
K
Kevin • couple • us
5
May never stay there again & if I do will not eat their food
Pros:

Clean , front desk nice & helpful, room great

Cons:

We ate at the Bistro & the food was a quesadilla & tater tho ; the taters were cold & we asked them to heat them up more ; they still came back cold , the quesadilla was just warm & both foods tasted freezer burned , to make matters worse the trip was a birthday present for a concert & we seen the opening act but had to leave because my girlfriend got sick & threw up outside of the venue there is no doubt it was the food ; I myself didn’t get sick but my stomach was not feeling good also! The front desk said I would not be charged at least for the dinner but it still was charged; so I would say I am very disappointed & a bit ticked off
Thank you

2025-12-13 • via Nuitee
K
Kaiser • couple • us
9
2025-11-14 • via Nuitee
T
Tyrone • family_with_children • us
10
2025-11-05 • via Nuitee