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Recreation and Relaxation:
Enjoy access to a fitness center and outdoor pool at our hotel. Relax and unwind during your stay.
Delightful Amenities:
Benefit from complimentary Wi-Fi, continental breakfast, and more. Make the most of your stay with our variety of amenities.
Convenient Location:
Centrally located near popular attractions such as Clay Center for the Arts and Sciences. Explore the best of Charleston with ease.
To book your stay and experience all these fantastic features, reserve a room at Best Western Charleston now.
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Guests are provided with free hand sanitizer
Essential workers only - NO
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Guests are provided with free hand sanitizer
Essential workers only - NO
Staff wears personal protective equipment
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Masks are compulsory at the property for guests without full COVID-19 vaccination
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Service animals are allowed
Parking lot poorly lit and concern that car could have been vandalized. Overall needs to be revamped and updated.
the sign says Best Western not Capitol Hotel. Parking lot is sketchy when you arrive late at night.
Stay here was great but for a 9 story hotel and only about 15 car it’s a bit sketchy and about 5 in the morning the water pipe bust good things just a pipe things happen better than fire lol
Excellent
One elevator out of service. Fridge in room not working. For breakfast you have to go out front door and walk next door to another hotel. Room was quiet and comfortable. Just the whole place needs to take care of the small issues. Would stay again
Not one ice machine working except the top floor, of a 12-13 floor hotel…not worth the price
Awesome
It was definitely not the most clean place and had an unpleasant odor. We had major plumbing issues as we could not even flush the toilet and had to use the lobby bathroom which also seemed to have issues. It really needs a massive renovation especially since the only elevator that worked was very small. Despite the condition of the hotel, the staff was extremely friendly in our many interactions with them whether it was waiting for the elevator at the same time or going to the front desk for something. We couldn’t have anything better to say about the staff but would not recommend the hotel itself.
Great experience
It seems ok but a lot of homeless people around
Great staff
Awesome
I have stayed here twice and the area around the hotei has gotten worse lots of homeless people in the area around the hotel. Iwas given a room that had not been cleaned the second room did not have a microwave as listed they did bring one to my room afer i mentioned it to the front desk. The room was nice clean bed was comfortable.
Awesome people. Made me feel comfortable as soon as I walked in.
Hotel was nice, ale were worried about the area when getting off the freeway. Everything was fine during our stay and the breakfast (even though it was at the neighboring hotel) was good!
Awesome staff
Room was okay. Tv remote did not work and had to have the maintenance replace batteries and re sync to the TV. Also a lightbulb was burnt out on the side table lamps. Elevator was sketchy but also looked like it was mid renovation. Overall an okay stay!
Hotel is renovating so it’s lacking some things right now. No pool. Hot breakfast is next door at sister hotel. Did have coffee in the lobby tho. We had an issue with our AC leaking and when we told front desk, they were quick to change our room. Very responsive. Fairly comfortable stay. It was super quiet since fairly empty but we got a good deal on nightly rates and we were happy.
Friendly service and good room.
No issues. Hotel needs some repairs made to it. Light bulbs out, elevator none of the button lights or floor your on displayed. But for the price it was worth a few button lights being out. Room was as described clean and nice.
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