Courtyard Worcester

Hotels
•
Courtyard by Marriott
8.1 (399 reviews)
72 Grove Street , Worcester , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Inconsistent cleanliness

Categories

Cleanliness
7.74
Some reviews mentioned cleanliness positively, but there were concerns regarding room hygiene.
Service
8.71
Staff were frequently reported as friendly and helpful.
Location
9.25
Many reviews highlighted the great location, convenient for touring the city.
Room Quality
7.7
Mixed reviews about room size and amenities; some found rooms small and uncomfortable.
Amenities
8.23
Amenities were noted as good, but some features like the parking situation were problematic.
Value for Money
7.69
Feedback on food and beverages was generally negative, affecting overall value perception.
Food and Beverage
6.74
Poor menu selection and quality noted, impacting dining experience.
Overall Experience
8.71
Overall, guests felt they had good experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:34

Property Description

Indulge in Modern Comforts
Featuring an indoor swimming pool and complimentary Wi-Fi, this downtown Worcester hotel offers a perfect blend of relaxation and convenience.

Convenience at Your Fingertips
Enjoy the 24-hour convenience store stocked with a variety of snacks and beverages, ensuring you have everything you need right at the hotel. Stay updated with news, weather, and airport updates displayed in the lobby, and savor the taste of Starbucks Coffee during your stay.

Comfortable Rooms for a Relaxing Stay
Unwind in rooms equipped with a 32’’ LCD TV, a work desk with an ergonomic chair, and ironing facilities. Start your day with freshly brewed coffee from the in-room tea and coffee maker, ensuring a comfortable and enjoyable stay.

Book now for a delightful stay at the Courtyard Worcester, just steps away from attractions like the Worcester Art Museum and the Salisbury Mansion.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.1
Based on 399 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.71
H
Howard • couple • us
10
Pros:

The breakfast, which had to be paid separately, was limited. I had breakfast at a diner.

Cons:

It was quite satisfactory and we had no complaints. The staff was particularly friendly and accomodating.

2026-03-14 • via Nuitee
J
Julia • solo_traveller • us
6
Pros:

It was close to where I needed to be

Cons:

They didn’t tell me there was a charge for parking. There is also no breakfast included

2026-02-14 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-02-09 • via Nuitee
A
Angela • couple • us
8
2026-01-31 • via Nuitee
M
Maritza • solo_traveller • us
10
2026-01-25 • via Nuitee
D
Daniel • solo_traveller • us
3
I won’t return and I won’t recommend to anyone
Pros:

Didn’t have the breakfast

Cons:

Menu selection was not at all what I expected, very poor selection and very poor quality.

2026-01-20 • via Nuitee
S
Sondra • family_with_children • us
4
TV never worked. Uncomfortable bed and pillows. Pull out bed was sus. There was a brown substance on the blankets for th
Pros:

Good turkey sandwiches

Cons:

No parking for guests. We were told to park in a parking garage blocks from our hotel.

2026-01-20 • via Nuitee
R
Robert • couple • us
10
Pros:

Conveniently located. Very clean. Great public spaces available for down time.

Cons:

Nothing comes to mind.

2026-01-19 • via Nuitee
P
Paul • couple • us
10
Perfect
Pros:

It was in a great location with plenty of parking and restaurants around it and it was clean and staff was very friendly.
Had no issues with anything.
Thanks for everything.

2026-01-13 • via Nuitee
G
George Joseph • family_with_children • us
8
2026-01-12 • via Nuitee
D
Dainya • family_with_children • us
10
Pros:

Staff was very friendly and easy to communicate with, room was spacious and clean

Cons:

No real complaints, but the shower stuff wasn’t full and no towels in the pool room. But not a big deal at all

2026-01-10 • via Nuitee
B
BRIAN • solo_traveller • us
10
Pros:

Entire stay

Cons:

Nothing

2026-01-08 • via Nuitee
N
Nuriat • couple • us
10
It’s was good
Pros:

The room so clean and looking good

Cons:

Nothing

2025-12-29 • via Nuitee
C
Caroline • couple • us
10
Feels like home
Pros:

So welcoming and helpful. Stay every year during Christmas and they make it feel like home.

2025-12-27 • via Nuitee
A
Annor • couple • us
10
2025-12-26 • via Nuitee
A
Abubakar • couple • us
10
2025-12-20 • via Nuitee
M
Matthew • couple • us
10
It was fine
Pros:

Clean

Cons:

Nothing

2025-12-07 • via Nuitee
A
Annabella • solo_traveller • us
9
Great stay and Lovely location. Easy for touring the Old Worcester!!
Pros:

Love the location. CLose to the center of town and easy to walk around the beautiful and old center of the city. Got there about 90 mins early and they were able to accommodate me. Room clean. Was perfect for my solo travel.

Cons:

Room was a little smaller than expected. Shower only. I like bathtub. TV reception was poor but who watches TV these days!! Great otherwise.

2025-12-03 • via Nuitee
M
mutero • family_with_children • us
10
2025-12-01 • via Nuitee
L
lauren • couple • us
8
2025-11-25 • via Nuitee