Courtyard Worcester

Hotels
•
Courtyard by Marriott
8.1 (416 reviews)
72 Grove Street , Worcester , us
+1 508-363-0300

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor food quality
Inconsistent cleanliness

Categories

Cleanliness
7.74
Some reviews mentioned cleanliness positively, but there were concerns regarding room hygiene.
Service
8.71
Staff were frequently reported as friendly and helpful.
Location
9.25
Many reviews highlighted the great location, convenient for touring the city.
Room Quality
7.7
Mixed reviews about room size and amenities; some found rooms small and uncomfortable.
Amenities
8.23
Amenities were noted as good, but some features like the parking situation were problematic.
Value for Money
7.69
Feedback on food and beverages was generally negative, affecting overall value perception.
Food and Beverage
6.74
Poor menu selection and quality noted, impacting dining experience.
Overall Experience
8.71
Overall, guests felt they had good experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:34

Property Description

Indulge in Modern Comforts
Featuring an indoor swimming pool and complimentary Wi-Fi, this downtown Worcester hotel offers a perfect blend of relaxation and convenience.

Convenience at Your Fingertips
Enjoy the 24-hour convenience store stocked with a variety of snacks and beverages, ensuring you have everything you need right at the hotel. Stay updated with news, weather, and airport updates displayed in the lobby, and savor the taste of Starbucks Coffee during your stay.

Comfortable Rooms for a Relaxing Stay
Unwind in rooms equipped with a 32’’ LCD TV, a work desk with an ergonomic chair, and ironing facilities. Start your day with freshly brewed coffee from the in-room tea and coffee maker, ensuring a comfortable and enjoyable stay.

Book now for a delightful stay at the Courtyard Worcester, just steps away from attractions like the Worcester Art Museum and the Salisbury Mansion.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.1
Based on 416 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.71
M
Marjory • solo_traveller • us
7
Stayed overnight. Front desk attendant was friendly and professional.
Pros:

I liked the room accessibility and 24hr front desk assistance.

Cons:

$15 parking charge. Parking should be included.

2026-08-04 • via Nuitee
T
THOMAS • couple • us
8
overall a very comfortable and nice facility
Pros:

location was excellent

Cons:

towels were very worn

2026-07-18 • via Nuitee
P
Philip • couple • us
10
Very nice hotel with great common areas for eating and/or drinks and lovely, comfortable rooms.
Pros:

Fabulous location, ease of parking, very pleasant greeting by staff, great open area with plenty of comfortable seating in the bar area and adjacent eating area. Good AC, attractive room, comfortable bed.

Cons:

Everything was great for our two night stay! We have no complaints and nothing needed improvement.

2026-07-13 • via Nuitee
W
Wendy • couple • us
5
Hotel was a convenient location for my plans.
Pros:

Breakfast was mediocre at best. I expect more from Marriott than a muffin and a cup of coffee when breakfast is included in the cost of the room.

Cons:

Housekeeping once every three days ... not even making the bed. Bed was way too high. No grab bar in shower, and floor was slippery.

2026-06-30 • via Nuitee
D
destin • solo_traveller • us
10
Pros:

Perfect

Cons:

No complaints

2026-06-24 • via Nuitee
S
Susan • solo_traveller • us
10
We were in Worcester for our daughter’s college graduation. The location was perfect and the staff was friendly
Pros:

We enjoyed the fireplace in the lobby

2026-05-18 • via Nuitee
V
VENISE • extended_group • us
8
Pros:

Very close to our venue. Clean and comfortable. Friendly and helpful staff.

Cons:

There should be a free coffee bar.

2026-05-17 • via Nuitee
C
Close • extended_group • us
8
2026-05-14 • via Nuitee
A
Amanda • solo_traveller • us
8
2026-05-06 • via Nuitee
D
Dunne • solo_traveller • us
10
2026-04-25 • via Nuitee
L
Lindsay • couple • us
9
2026-04-19 • via Nuitee
E
Eleanore • family_with_children • us
8
2026-04-06 • via Nuitee
M
Mary • couple • us
8
Cons:

Paying 15 dollars to park wasn't indicated when booking

2026-04-02 • via Nuitee
H
Howard • couple • us
10
Pros:

The breakfast, which had to be paid separately, was limited. I had breakfast at a diner.

Cons:

It was quite satisfactory and we had no complaints. The staff was particularly friendly and accomodating.

2026-03-14 • via Nuitee
J
Julia • solo_traveller • us
6
Pros:

It was close to where I needed to be

Cons:

They didn’t tell me there was a charge for parking. There is also no breakfast included

2026-02-14 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-02-09 • via Nuitee
A
Angela • couple • us
8
2026-01-31 • via Nuitee
M
Maritza • solo_traveller • us
10
2026-01-25 • via Nuitee
S
Sondra • family_with_children • us
4
TV never worked. Uncomfortable bed and pillows. Pull out bed was sus. There was a brown substance on the blankets for th
Pros:

Good turkey sandwiches

Cons:

No parking for guests. We were told to park in a parking garage blocks from our hotel.

2026-01-20 • via Nuitee
D
Daniel • solo_traveller • us
3
I won’t return and I won’t recommend to anyone
Pros:

Didn’t have the breakfast

Cons:

Menu selection was not at all what I expected, very poor selection and very poor quality.

2026-01-20 • via Nuitee