AmericInn by Wyndham Osceola

Hotels
•
AmericInn
8.3 (269 reviews)
111 Ariel Circle , Osceola , US
+1 641-342-9400

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions of staff and manager Jeff)
Very clean rooms cited by many guests
Excellent, convenient location near freeway
Good breakfast
Comfortable beds and safe location
Pool available and enjoyed by guests
Cons:
Hot tub advertised but missing/filled in on multiple occasions
At least one severe cleanliness incident (hair in shower) and occasional stale/musty smells
Wi‑Fi and key card reliability issues reported
No elevator despite two levels; accessibility concern
Broken waffle machine and occasional pool temperature/comments
Train noise for rooms near tracks and some drain/fixture problems

Categories

Cleanliness
8
Generally noted as very clean in many reviews (several guests called rooms the "cleanest" they'd seen and repeatedly praised cleanliness), but there are isolated severe incidents (reports of pubic hair and pet hair in a shower, one guest calling a room "gross") and occasional stale/musty smells.
Service
9.4
Staff repeatedly described as friendly and helpful (multiple mentions of front-desk staff and a night manager named Jeff assisting guests, morning staff praised for making stays tolerable and sharing Wi‑Fi access), supporting a strong positive service score.
Location
8.6
Convenient and easy access to the freeway, frequently called out as an excellent/safe location; downside is proximity to train tracks for some guests, causing nighttime noise for a minority.
Room Quality
8
Many guests reported rooms as comfortable and as described (some even requested floor changes accommodated), but there are occasional problems (shower drain issues, clicking bathroom light, stale smell, and at least one report of an unclean room).
Amenities
6.6
Repeated complaints about missing/advertised amenities (hot tub reported filled in/removed despite listings), broken waffle machine, spotty Wi‑Fi (required rewards sign-up, lobby-only connectivity at times), no elevator despite multi-level building — amenities are the most commonly negative area.
Value for Money
8
Mixed perceptions: several guests felt pricing was very fair or the "best bang for the buck," while a few guests felt the rate was higher than their usual; overall value leans slightly positive.
Food and Beverage
8.8
Breakfast repeatedly described as good and excellent by multiple reviewers (though occasional equipment issues such as a broken waffle machine were noted).
Overall Experience
9
Majority of reviewers reported an enjoyable stay and willingness to return (clean rooms, helpful staff, convenient location), though some guests had significant negative experiences that tempered their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Amenities
Conveniently situated off Interstate 35, AmericInn of Osceola is just 3 miles from Lakeside Casino. Guests can enjoy a daily hot breakfast and free Wi-Fi in every room.

Comfortable Accommodations
Each room at AmericInn of Osceola features a flat-screen cable TV, coffee-making facilities, and a hairdryer for added comfort during your stay.

Relaxation and Convenience
Unwind in the indoor pool and hot tub, or take advantage of the on-site launderette and 24-hour reception services. With Osceola Country Club nearby and Des Moines International Airport within reach, AmericInn of Osceola offers both relaxation and convenience for your stay.

Book now for a memorable experience at AmericInn of Osceola.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that only dogs are allowed at this property. Dogs must be under 25 lbs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.3
Based on 269 reviews
Cleanliness: 8
Service: 9.4
Location: 8.6
Room Quality: 8
Amenities: 6.6
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 9
R
Roxanne • couple • us
4
I understand value, but I will ask about the room more be for booking. Not was like the photos show.
Cons:

I reserved a king size bed and I got a queen size handicap without asking me. Bed was hard and the pillows were hard. I was too tired to ask for a different room. The shower had a handicap seat which was board for a person to stand to shower in. Very small to stand, you had to stand directly under the flow of water. My mother was handicapped and she couldn’t get in there to wash.

2026-11-06 • via Nuitee
M
Marnie • couple • us
8
2026-11-03 • via Nuitee
A
Angel J. • extended_group • pr
10
Pros:

Location, all very clean and excellent breakfast

2026-10-30 • via Nuitee
D
Douglas • couple • us
8
Pros:

Staff was very friendly. Rooms were clean, with no musty smell. Hotel was right off of freeway, so we got back on freeway very easy.

Cons:

My only complaint was something the hotel couldn't control. It is located close to train tracks and the trains were blowing their horns at all hours of the night.

2026-10-29 • via Nuitee
E
Eveland • solo_traveller • us
1
Staff was nice. Room was gross
Pros:

How can I show pictures. Pubic hair in shower, what appears to be dog hair all over the bathroom floor. So gross

Cons:

Pubic hair in shower and hair all over the floors

2026-10-27 • via Nuitee
S
Shelly • family_with_children • us
10
We had an enjoyable stay.
Pros:

Tons of choices

Cons:

Elevator

2026-10-27 • via Nuitee
L
Lisa • couple • us
10
Great place to stay!
Pros:

Totally enjoyed staying at this facility. The staff was helpful and friendly. The night manager (Jeff) helped me carry our bags to our room on the second floor. The breakfast was good and we enjoyed the swimming pool although it could have been a little warmer.

Cons:

Even though there are only two levels it should have an elevator. Also the site I booked from list a hot tub available but it looked like at some point it has been removed.

2026-10-26 • via Nuitee
K
Kathie • couple • us
9
2026-10-22 • via Nuitee
K
Katherine • family_with_children • us
7
Convenient location for no frills stay.
Pros:

Proximity to freeway

Cons:

Hot tub has been filled in with cement. Room smelled a little stale.

2026-10-17 • via Nuitee
T
Turney • couple • us
8
2026-10-10 • via Nuitee
H
Husak • solo_traveller • us
3
Pros:

The morning staff were very friendly, which made our experience tolerable.

Cons:

We booked this hotel because it had a hot tub. We were doing a lot of traveling and my friend (Who has cancer) needed the comfort of the hot tub. There was no hot tub. Then the wifi didn't work. Had to join the Wyndham rewards to get it and only worked once and wouldn't connect after that. The next day the morning staff gave me their password and the internet would only connect in the lobby, not in our room. When we would leave our room the key card would only work once and had to go to desk to get another key to open the door each time.

2026-10-07 • via Nuitee
M
Matt • family_with_children • us
6
Pros:

Breakfast was good. Waffle machine was broke. No hot tub although the website said it had one.

2026-09-17 • via Nuitee
C
Cindy • couple • us
10
Enjoyed my stay but price was above what I’m used to paying esp for an older hotel.
Pros:

Excellent location and very clean and quiet.

Cons:

A little above my normal price point.

2026-09-17 • via Nuitee
K
Katrina • solo_traveller • us
10
I was very pleased with my room and the fact that we booked three separate rooms, every single one of us were happy
Pros:

It was very clean and had a very nice curb appeal

Cons:

Other than how hot and humid that the swimming pool room was the only other thing that I didn’t like is that I couldn’t stay longer

2026-09-03 • via Nuitee
J
Jacqueline • family_with_children • no
9
2026-08-29 • via Nuitee
N
Nancy • couple • us
9
2026-08-18 • via Nuitee
B
Bryan • solo_traveller • us
9
Pros:

Loved just about everything. Just wish our beds could of been made on our second day since we were a stay over

2026-08-09 • via Nuitee
L
Leah • solo_traveller • us
8
Easy off/on the freeway
Pros:

Clean and comfortable bed. Safe location. Friendly staff.

Cons:

The drain didn't work well in the shower. The light in the bathroom made a weird clicking noise when on in the shower.

2026-07-25 • via Nuitee
M
Mary • extended_group • us
10
It was a good location for the trip. It worked for me.
2026-07-23 • via Nuitee
K
Keevin • couple • us
6
2026-07-12 • via Nuitee