HotSpot @ City Centre by SSVC

Hotels
8.4 (564 reviews)
HotSpot, No. 5, Jalan Laiman Diki , Kota Kinabalu , MY
+60 10-932 3194

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness and small hallways.
Service
9.03
The staff were described as friendly and helpful throughout multiple reviews.
Location
8.57
Conveniently situated near city center; mentioned as easy to navigate.
Room Quality
8.52
Rooms were generally described as comfortable and spacious.
Amenities
8.05
Provided basic amenities; some issues noted with specific equipment.
Value for Money
8.51
Many reviews highlighted good value for the price paid.
Food and Beverage
8.46
Not explicitly mentioned; assumed standard offerings.
Overall Experience
8.53
Overall positive experience, with a desire to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:15

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

To book your stay at HotSpot @ City Centre by SSVC and enjoy the vibrant city of Kota Kinabalu, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 564 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.53
C
Christine • couple • au
8
2026-09-13 • via Nuitee
H
Heena • couple • au
8
Great stay
Pros:

Asin, the receptionist was a fantastic girl. Really loved her vibes as she was extremely great helping us out.

We had a few issues with the 1st room allotted to us, as the aircon won’t work, immediately she offered us a technician to come over and have a look at the room. However, as he was unavailable she changed our room. The changed room had a shower handle issue where it was broken (operational but broken).
When bought to her attention she just upgraded us to the other room for the second day.

-We had water given and also they had water refill station.
-Location is great, everything is walking distance.
-7/11 bang opposition
-Laundry is wall touching, basically next door named HotSpot itself

Cons:

Mentioned above already.
Rooms can have technician sent and fix all the odd jobs at once as the property location and staff is ultimate

2026-09-10 • via Nuitee
A
Azayantie • solo_traveller • my
7
Pros:

Nice and comfortable

2026-09-04 • via Nuitee
L
Linda • couple • it
8
2026-09-02 • via Nuitee
V
Valerie • couple • fr
8
Bon rapport qualité prix pour cet hotel
Pros:

Bien situé, chambre propre et confortable.
La personne de l accueil adorable.
Agreablement surprise au vue du tarif payé.

Cons:

Expérience sur 1 nuit.
Le bruit mais nous donnions sur la route.

2026-09-01 • via Nuitee
J
Jane • couple • gb
8
2026-08-31 • via Nuitee
M
Marlies • extended_group • de
4
Wir würden es nicht empfehlen
Cons:

Wir sind nachts angekommen und haben ein schmutziges Zimmer vorgefunden. Haarknäuel, Wasser auf dem Fussboden im Bad, Beschädigung an der Wand. Wir haben das Hotel gewechselt, später gab es keine Kommunikation mit dem Vermieter. Unsere Beschwerde und dir Rückforderung der Miete war ihm egal. Absolut nicht empfehlenswert, vorallem entsprechen die Fotos nicht der Wahrheit.

2026-08-29 • via Nuitee
S
Syahrul Redza • solo_traveller • my
7
2026-08-26 • via Nuitee
A
Alberto • couple • es
9
2026-08-25 • via Nuitee
J
Jamiteh Binti • family_with_children • my
10
2026-08-23 • via Nuitee
R
ruzziconi • couple • it
8
2026-08-15 • via Nuitee
W
WALTER • couple • my
7
2026-08-10 • via Nuitee
S
Sall • solo_traveller • my
10
2026-08-05 • via Nuitee
S
Shariff • solo_traveller • my
8
Cons:

Parking

2026-08-04 • via Nuitee
T
Taly • extended_group • us
7
Pros:

Everything was fine except noise coming from the window.

2026-07-24 • via Nuitee
J
Jainab • solo_traveller • my
9
2026-07-20 • via Nuitee
J
Jainab • solo_traveller • my
9
2026-07-20 • via Nuitee
R
Raquel • couple • es
5
2026-07-14 • via Nuitee
A
ALGAPAL AGARAN • solo_traveller • my
9
Pros:

Not bad

Cons:

Not bad

2026-07-10 • via Nuitee
K
kelvin • solo_traveller • my
8
2026-07-03 • via Nuitee