Best Western Germantown Inn

Hotels
•
Best Western
8.5 (278 reviews)
W190 North 10862 Commerce Circle , Germantown , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable atmosphere
Cons:
Dirty bedding
Limited breakfast options
Noisy environment at times

Categories

Cleanliness
7.75
Some reports of dirty bedding and carpet, but overall, rooms were considered clean.
Service
9.75
Numerous mentions of friendly, helpful, and accommodating staff.
Location
8.75
Convenient location with easy access to nearby amenities.
Room Quality
8.25
Room quality varied; some discomforts noted but generally clean and comfortable.
Amenities
8.75
Good amenities like pool and hot tub, but some lighting issues reported.
Value for Money
8.75
Fair value for the service and experience, with some minor issues.
Food and Beverage
7.25
Breakfast had limited options and could be improved.
Overall Experience
8.75
Overall a pleasant experience with several positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Indulge in Relaxation
Unwind in our indoor pool and hot tub, perfect for a rejuvenating experience after a long day of exploring.

Comfort and Convenience
Enjoy modern amenities such as free Wi-Fi, flat-screen TVs, and coffee-making facilities in every room for a comfortable stay.

Convenient Location
With attractions like Lake Park Golf Course and Miller Park just a short drive away, Germantown Inn and Suites is the ideal choice for your stay.

Book now to experience the perfect blend of comfort and convenience at Germantown Inn and Suites.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 278 reviews
Cleanliness: 7.75
Service: 9.75
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
J
Julie • couple • us
10
2026-08-28 • via Nuitee
R
Richard • couple • us
10
Everything was perfect. The staff was very friendly and helpful.
2026-08-22 • via Nuitee
J
Jill • couple • us
9
Quiet setting close to several attractions and activities.
Pros:

Great quiet setting, attractive lobby and nice room and bath. The mattress was good and the linens were soft. Also the air conditioner was extremely quiet and efficient. Staff was very nice as well.

Cons:

Would love the option of some boiled eggs and oatmeal with some nuts and raisins but the options for bagels and pastries were quite nice and the smoked sausage was great.

2026-08-14 • via Nuitee
J
Julie • couple • us
10
Our short stay was very comfortable. Greeted with a friendly smile and great hospitality!
Pros:

Liked the location nice and quiet

2026-07-21 • via Nuitee
Q
Queniyah • couple • us
10
Will be back very soon!
Pros:

Everyone was so nice and understanding! And patient . I ask a lot of questions

Cons:

There’s nothing I didn’t like . It was very peaceful

2026-07-14 • via Nuitee
K
Katie • couple • us
8
Pros:

Great location. Friendly and helpful staff.

Cons:

Our room had some garbage on the floor from previous guests. So it made us feel maybe it wasn’t cleaned the best.

2026-07-13 • via Nuitee
J
Joanne • solo_traveller • us
10
Pros:

Clean, quiet and comfortable

2026-06-25 • via Nuitee
M
Michael • solo_traveller • de
10
Sehr sauber, sehr nettes Personal
2026-06-15 • via Nuitee
A
Alanna • couple • us
10
Very clean, fresh and the beds were comfortable
2026-05-27 • via Nuitee
S
Sattison • family_with_children • us
8
2026-05-05 • via Nuitee
M
Misuraco • solo_traveller • us
5
Pros:

The room was ok

Cons:

To crowded. Couldn't even swim and that's the main reason I take my daughter there.

2026-05-01 • via Nuitee
J
John • solo_traveller • us
10
2026-04-20 • via Nuitee
M
Mary • couple • us
8
Staff was excellent. Comfortable and quiet place.
Pros:

Staff was excellent and breakfast was good. Clean.

Cons:

The water in the shower was never hot enough.

2026-04-14 • via Nuitee
S
Steve • couple • us
10
2026-04-13 • via Nuitee
V
Veronica • couple • us
10
Everyone and Everything was awesome
2026-04-06 • via Nuitee
M
Misuraco • couple • us
3
Uncomfortable
Pros:

The room space

Cons:

That there was so many people there and kids. I only take my daughter there once a month so she can swim and have fun. To many kids swimming and the cook out they had was loud. So it was uncomfortable for the price I payed.

2026-04-01 • via Nuitee
H
Heather • family_with_children • us
7
2026-03-23 • via Nuitee
C
Chad • couple • us
10
2026-03-20 • via Nuitee
C
Craig • solo_traveller • us
6
Pros:

Hot tub

2026-03-19 • via Nuitee
P
Patricia • couple • us
8
Good price and comfy beds
Pros:

Easy access, comfy bed

2026-03-16 • via Nuitee