Holiday Inn Express Birmingham Airport NEC by IHG

Hotels
•
Holiday Inn Express
8.4 (169 reviews)
Bickenhill Parkway, Birmingham, England, B40 1QA , Birmingham , GB
371-902-1541

listing image 1
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Pets allowed

Facilities

Free breakfast
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Parking charges
Cleanliness issues

Categories

Cleanliness
7.86
Some negative feedback about filthy shower and dirty beds.
Service
9.33
Staff were very friendly and accommodating; many positive mentions.
Location
8.87
Great location for accessing local attractions.
Room Quality
7.82
Rooms were mentioned as clean but a bit dated; some issues noted with TV.
Amenities
8.85
Breakfast had a good selection and included options; some complaints about parking.
Value for Money
7.31
High parking fees negatively affected perceived value.
Food and Beverage
8.36
Breakfast was well received; some mixed reviews on other food options.
Overall Experience
8.83
General positive experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:00

Property Description

Convenient Amenities
Enjoy complimentary Wi-Fi and grab a snack from the vending machine at our Holiday Inn Express Birmingham NEC.

Dining and Bar Experience
Treat yourself to a delicious meal at the Great Room or unwind with a drink at the bar/lounge.

Event Spaces and Accommodations
Plan your next event in our spacious 904 square feet conference area and choose from 8 meeting rooms. Stay in one of our 179 guestrooms with modern amenities and flat-screen TVs.

Book your stay at Holiday Inn Express Birmingham NEC, an IHG Hotel, for a memorable experience in Birmingham!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 169 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 7.82
Amenities: 8.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
S
Stephanie • couple • gb
8
Comfortable clean and friendly
Pros:

Friendly staff always happy to help

Cons:

Comfortable bed good shower good breakfast selection

2026-05-29 • via Nuitee
L
Laura • couple • gb
7
Excellent hotel, horribly priced parking
Pros:

Staff really lovely, rooms very clean and simple, decently maintained modern hotel. Aircon worked very well

Cons:

Parking estimated £120 for 4 days, truly an insane amount considering having a car with you is sort of needed to stay at the hotel? Got a 50% discount on it but parking costs are wild. Brought a cheap hotel up to around the price of the surrounding hotels, eg. Parking at the Hilton they only wanted £10 a day

2026-05-29 • via Nuitee
R
Rebecca • solo_traveller • gb
8
Pros:

Comfortable and clean

Cons:

Breakfast and juices not topped up

2026-05-29 • via Nuitee
M
Mithun • family_with_children • gb
8
Great hotel for family and short stays
Pros:

Good breakfast

Friendly staff

Matteo was super friendly and helpful!

Cons:

Dinner was ok, felt like the food was not fresh and reheated

£15 for overnight parking is a bit much

2026-05-28 • via Nuitee
N
Nikki • solo_traveller • gb
7
2026-05-28 • via Nuitee
Q
Queeve • family_with_children • gb
9
Perfect for what we needed
Pros:

Clean, and friendly staff. Nice pub next door

Cons:

N/A

2026-05-27 • via Nuitee
C
Cezary • solo_traveller • pl
10
Pros:

Room clean and comfortable, staff very friendly and very helpful

Cons:

Without a car, you have to rely on a bus, which runs rarely, or a taxi

2026-05-26 • via Nuitee
F
Fabian • solo_traveller • de
9
Lovely hotel for an amazing price.
Pros:

Lovely room, great roomservice, diverse breakfast boufet. Very nice stay during a convention!

2026-05-26 • via Nuitee
C
Christopher • couple • ie
3
Please advice your cleaners of all the late checkout becuase being woken up early is not nice at all
Pros:

Location

Cons:

Cleaners knocking on my door every 30mins but I had booked a late checkout

2026-05-25 • via Nuitee
M
Margaret • couple • gb
10
2026-05-25 • via Nuitee
C
Christopher • couple • ie
3
2026-05-25 • via Nuitee
S
sabeeha • solo_traveller • gb
7
Stayed Overnight For A Concert
Pros:

The member of staff was friendly and good at check in.
The location was ok for what we needed.

Cons:

The lift was slow, the aircon unit was above my bed and.was set to cold, as soon as we got in and couldn't change the settings, breakfast was a little manic. Unfortunately our room was dusty and noisy due to the thin walls, we were woken up at 5am by crying children. Only 1 member of staff in the evening/night time, trying to manage the desk, bar, and general jobs.

2026-05-24 • via Nuitee
A
Anita • couple • gb
10
Very friendly and helpful staff
Pros:

Location

Cons:

Nothing

2026-05-24 • via Nuitee
G
Groom • solo_traveller • gb
8
Pros:

Location

Cons:

Lack of fuĺl continental breakfast

2026-05-24 • via Nuitee
C
Chris • family_with_children • gb
9
Great value hotel. Ideal for NEC or airport.
Pros:

Staff really friendly and helpful. Great location.

Cons:

Nothing

2026-05-24 • via Nuitee
J
Joanna • solo_traveller • gb
10
Pros:

Everything. Very friendly staff and comfortable room.

2026-05-23 • via Nuitee
H
Hazel • solo_traveller • gb
10
Pros:

Clean, well equipped room, great breakfast friendly helpful staff

2026-05-23 • via Nuitee
C
Colin • solo_traveller • gb
10
Pros:

Staff were excellent

2026-05-23 • via Nuitee
H
Holger • solo_traveller • de
4
2026-05-23 • via Nuitee
E
Ellie • solo_traveller • gb
8
Staff were really friendly and super helpful.
Pros:

Easy to reach and close to what we needed. Breakfast had a great choice, and hotel had everything you needed.

2026-05-23 • via Nuitee