Holiday Inn Express Birmingham Airport NEC by IHG

Hotels
•
Holiday Inn Express
8.4 (169 reviews)
Bickenhill Parkway, Birmingham, England, B40 1QA , Birmingham , GB
+44 371 902 1541

listing image 1
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Pets allowed

Facilities

Free breakfast
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Parking charges
Cleanliness issues

Categories

Cleanliness
7.86
Some negative feedback about filthy shower and dirty beds.
Service
9.33
Staff were very friendly and accommodating; many positive mentions.
Location
8.87
Great location for accessing local attractions.
Room Quality
7.82
Rooms were mentioned as clean but a bit dated; some issues noted with TV.
Amenities
8.85
Breakfast had a good selection and included options; some complaints about parking.
Value for Money
7.31
High parking fees negatively affected perceived value.
Food and Beverage
8.36
Breakfast was well received; some mixed reviews on other food options.
Overall Experience
8.83
General positive experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:00

Property Description

Convenient Amenities
Enjoy complimentary Wi-Fi and grab a snack from the vending machine at our Holiday Inn Express Birmingham NEC.

Dining and Bar Experience
Treat yourself to a delicious meal at the Great Room or unwind with a drink at the bar/lounge.

Event Spaces and Accommodations
Plan your next event in our spacious 904 square feet conference area and choose from 8 meeting rooms. Stay in one of our 179 guestrooms with modern amenities and flat-screen TVs.

Book your stay at Holiday Inn Express Birmingham NEC, an IHG Hotel, for a memorable experience in Birmingham!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 169 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 7.82
Amenities: 8.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
R
Ravinder • couple • gb
10
2026-08-08 • via Nuitee
D
Donna • family_with_children • gb
8
Ideal for what we needed it for
Pros:

Great location, clean and tidy, great staff. Great menu cor dinner.

Cons:

The breakfast didn’t have the greatest selection of items and not topped up so many things were finished like bacon, yoghurt, croissants, jam etc

2026-08-08 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-08-07 • via Nuitee
F
Flavia De Santis • solo_traveller • it
8
2026-08-07 • via Nuitee
J
Jennifer • family_with_children • gb
6
2026-08-07 • via Nuitee
M
Matt • couple • gb
10
Excellent all round
Pros:

Perfect location

2026-08-07 • via Nuitee
B
burton • solo_traveller • gb
8
2026-08-06 • via Nuitee
E
Eamon • solo_traveller • gb
8
1 night stay.
Pros:

The staff were friendly. Breakfast was good but only scrambled egg rather than a choice.

Cons:

The mirror at the bottom of the bed. I'm too old to keep seeing myself and the matress was too hard.The tv was up one corner so you got a crick in your neck watching it.

2026-08-06 • via Nuitee
A
Antje • extended_group • us
8
Super für das Festival of Quilt
Pros:

Englisches Frühstück. Was es gab war reichlich, manchmal mit Wartezeit. Käse habe ich nicht gefunden. Es war sehr angenehm, Freitagmorgen nach der Anreise zu frühstücken.

Cons:

Englisches Frühstück. Was es gab war reichlich, manchmal mit Wartezeit. Käse habe ich nicht gefunden. Es war sehr angenehm, Freitagmorgen nach der Anreise zu frühstücken.

2026-08-06 • via Nuitee
C
Charity • solo_traveller • ie
10
Pros:

The staff amd hotel facilities

Cons:

Nothimg

2026-08-06 • via Nuitee
S
Steven • couple • gb
10
Pros:

Clean and comfortable and great customer service

2026-08-05 • via Nuitee
R
Rosalind • solo_traveller • es
5
Never again
Pros:

Nothing really, I will not stay there again

Cons:

The hotel is very tired and in need of renovation. The cleaning staff did not properly clean the room. A glass and spoon I used was not even cleaned two days running. The toilet did not flush properly and the cold water tap dripped unless you struggled to turn it fully off.

2026-08-05 • via Nuitee
T
Terry • solo_traveller • us
9
Pros:

Proximity to the airport. Room was comfortable. Hotel was well maintained.

Cons:

No complaints

2026-08-05 • via Nuitee
M
Maqbool • family_with_children • gb
8
2026-08-04 • via Nuitee
T
THORN • solo_traveller • gb
9
Pros:

All good

Cons:

Breakfast could be warmer and lack of public transport to and from the station.

2026-08-04 • via Nuitee
C
Carolanne • solo_traveller • gb
6
No swimming pool - pics lie!
Pros:

I liked the room. It was clean enough.

Cons:

The pictures on booking.com had photos of a swimming pool. There is no swimming pool in the hotel.

The breakfast was ok. However hardly any staff was working. I felt like it was only this one (lovely) man working.

I didn't like the location. It stated an airport hotel however this wasn't at the airport.

The room wasn't big enough for 4 - the covers on the sofa bed didn't fit 2 kids.
We also couldn't get access to the kettle as the sofa bed was lying down.

2026-08-04 • via Nuitee
A
Anne • solo_traveller • gb
6
We have no bananas today
Pros:

Comfortable

Cons:

No bananas at breakfast
Didn't like the marmalade/jam dispensers
Menu not to my taste.

2026-08-03 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-08-03 • via Nuitee
P
Paulina • solo_traveller • gb
9
Very lovely stay
Pros:

Very clean, lovely staff and early breakfast which is important with often early flights.

Cons:

We waited a bit to give back access cards, though I think we could have just left them in the room.

2026-08-03 • via Nuitee
Y
Yates • solo_traveller • gb
8
2026-08-03 • via Nuitee