Holiday Inn Express Birmingham Airport NEC by IHG

Hotels
•
Holiday Inn Express
8.4 (169 reviews)
Bickenhill Parkway, Birmingham, England, B40 1QA , Birmingham , GB
371-902-1541

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Pets allowed

Facilities

Free breakfast
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Parking charges
Cleanliness issues

Categories

Cleanliness
7.86
Some negative feedback about filthy shower and dirty beds.
Service
9.33
Staff were very friendly and accommodating; many positive mentions.
Location
8.87
Great location for accessing local attractions.
Room Quality
7.82
Rooms were mentioned as clean but a bit dated; some issues noted with TV.
Amenities
8.85
Breakfast had a good selection and included options; some complaints about parking.
Value for Money
7.31
High parking fees negatively affected perceived value.
Food and Beverage
8.36
Breakfast was well received; some mixed reviews on other food options.
Overall Experience
8.83
General positive experience despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:00

Property Description

Convenient Amenities
Enjoy complimentary Wi-Fi and grab a snack from the vending machine at our Holiday Inn Express Birmingham NEC.

Dining and Bar Experience
Treat yourself to a delicious meal at the Great Room or unwind with a drink at the bar/lounge.

Event Spaces and Accommodations
Plan your next event in our spacious 904 square feet conference area and choose from 8 meeting rooms. Stay in one of our 179 guestrooms with modern amenities and flat-screen TVs.

Book your stay at Holiday Inn Express Birmingham NEC, an IHG Hotel, for a memorable experience in Birmingham!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 169 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 7.82
Amenities: 8.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
A
Ansar • solo_traveller • gb
10
Pros:

Everything was very clean and breakfast was good

Cons:

Was hard to find a parking spot. Seemed very busy and parking wasn't free but not a big deal

2026-05-16 • via Nuitee
D
dominique • solo_traveller • gb
9
love it
Pros:

all was perfect and I am going back this month

Cons:

maybe their menu

2026-05-16 • via Nuitee
E
Ellen • solo_traveller • gb
7
2026-05-16 • via Nuitee
S
Sarah • family_with_children • gb
7
Cons:

The beds were very uncomfortable.
Also there were four guests and only one double and one sofa bed (enough for three guests only).

2026-05-15 • via Nuitee
S
Steven • solo_traveller • gb
9
Needed a hotel a short distance from the NEC. This was perfect
Pros:

Breakfast, accommodation and distance were fine

Cons:

N/a

2026-05-15 • via Nuitee
I
Ioana Angela • family_with_children • gb
1
Pros:

No words can describe

Cons:

Nothing

2026-05-15 • via Nuitee
P
Paullette • solo_traveller • gb
10
Short stay
Pros:

Everything. It was a shirt stay and suited all our needs.

Cons:

N/A

2026-05-14 • via Nuitee
L
Lewis • couple • gb
7
Pros:

Great central location,
Staff was polite,

Cons:

Air-conditioning leaked,
Car parking was £30 a night !!
Lifts was out of order

2026-05-14 • via Nuitee
W
Wanja • solo_traveller • ke
10
A quality stay that offers value for money in a staff friendly and peaceful environment
Pros:

I enjoyed the English breakfast that offered a wide variety of options. The room was spacious with a great lighting system with Air conditioning options and the bed was big, very comfortable and warm. I truly enjoyed my sleep

Cons:

Nothing, everything was great and the staff team was wonderful and very helpful.

2026-05-13 • via Nuitee
A
Allen • couple • gb
5
2026-05-12 • via Nuitee
K
Kenneth • solo_traveller • gb
6
2026-05-11 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

nice friendly staff

Cons:

nice open space

2026-05-11 • via Nuitee
N
Nightingale • solo_traveller • gb
10
2026-05-10 • via Nuitee
A
Ajmal • solo_traveller • in
6
2026-05-10 • via Nuitee
K
kyran • couple • gb
10
2026-05-10 • via Nuitee
A
Alicja • family_with_children • gb
6
Good value for money for a one night stay
Pros:

It was in a good location however the booking.com takes you to a different location so it is a bit of a hassle. The pillows were great and bed comfortable. I was upset because that we needed to pay for the parking and it would be nice to have some more eggs options rather then some questionable „omlet/scramble eggs. I loved the pub next door.

Cons:

Worn out carpets, cheap tea and coffee in the room, no bottled water.

2026-05-10 • via Nuitee
G
Graham • solo_traveller • gb
9
2026-05-10 • via Nuitee
D
dzhons10 • solo_traveller • gb
8
2026-05-10 • via Nuitee
A
Andy • solo_traveller • gb
8
2026-05-09 • via Nuitee
Z
Zafar • family_with_children • pk
9
Enjoyed the stay
Pros:

Breakfast was very good. Only issue wa the bus route. Stop qas a little far and with only one bus coming after an hour.

2026-05-08 • via Nuitee