Hilton Leicester Hotel

Hotels
Hilton Hotels & Resorts
7.2 (1901 reviews)
21 Junction Approach , Leicester , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Handy location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated rooms and facilities
Poor breakfast quality

Categories

Cleanliness
5.55
Numerous mentions of dirtiness and maintenance issues reflect poorly on cleanliness.
Service
8.55
Staff were friendly and helpful, though some organization issues were noted.
Location
9.05
Convenient location just off the motorway is a clear positive.
Room Quality
6.55
Rooms were described as tired and in need of modernization.
Amenities
6.55
Facilities and amenities were noted as outdated and lacking.
Value for Money
7.05
Many guests felt the hotel was not worth the money charged.
Food and Beverage
6.55
Breakfast offerings were poor and unsatisfactory.
Overall Experience
7.75
Overall mixed experiences with both positives and negatives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 18:41

Property Description

Luxurious Accommodation & Fitness Facilities
Experience comfort and style at the 4-star Hilton Leicester Hotel, conveniently located near the M1 motorway. Enjoy spacious rooms, a modern gym, and an 18-metre heated indoor pool for relaxation and fitness.

Wellness & Relaxation
Indulge in the ultimate relaxation at the LivingWell Health Club, featuring a sauna, hot tub, and steam room. Unwind after a busy day exploring Leicester city centre or attending business meetings.

Dining Options for Every Palate
Satisfy your culinary cravings at Flavours Restaurant with traditional and international dishes, or opt for light meals and drinks at Piacetto. Don't forget to visit The Court Bar for a delightful atmosphere overlooking the garden patio.

Book your stay at Hilton Leicester Hotel for a memorable and rejuvenating experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 7 per day.

Location

Guest Reviews

7.2
Based on 1901 reviews
Cleanliness: 5.55
Service: 8.55
Location: 9.05
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 6.55
Overall Experience: 7.75
J
J5948FTsamanthaj Friends getaway
10
A sad loss for the town
Pros:

suh a shame its shutting down, Have enjoyed many a drink here as a local? Thanks Hilton leicester team. Great meeting rooms

2025-12-23 via Tripadvisor
J
Jeffrey_spencer1 Family
10
Excellent
Pros:

Had a problem with my family booking so Corina on Reception dealt with and resolved my problem with no fuss efficiency and professionalism. Thank you

2025-12-20 via Tripadvisor
A
Ashraf couple gb
7
2025-12-17 via Nuitee
R
Robin couple gb
5
2025-12-17 via Nuitee
T
Tyla couple gb
10
2025-12-16 via Nuitee
J
Jennifer couple au
6
Pros:

Handy location just off motorway.

Cons:

Very tired looking furnishings, rooms etc, was surprised considering it was a " Hilton" . Staff were friendly but a little unorganised especially in restaurant. We booked large double but was only a double bed....

2025-12-16 via Nuitee
S
sigs76 Business New York City, New York
2
Dump
Pros:

All I can say it’s a dump don’t bother it’s filthy the rooms are old the carpet is disgusting. It’s got a horrible smell. I walked into the lobby and you could smell it. The food in the morning is awful. It’s right off of the motorway and make sure you have a tetanus jab if you’re gonna stay there, I wouldn’t bother go somewhere else.

2025-12-15 via Tripadvisor
N
Natasha couple gb
7
2025-12-15 via Nuitee
C
Christine couple gb
10
Pros:

Monica manager of restaurant was excellent in going the extra mile to sort out 22 people to sit down meal x

Cons:

Obviously the hotel is closing down so a lot of repairs need doing and modernisation good luck.

2025-12-15 via Nuitee
P
Paul family_with_children gb
4
2025-12-14 via Nuitee
H
Haniya family_with_children gb
2
Pros:

The room size and having two queen bed.

Cons:

The experience of staying at this Hilton was horrible; even the stay at Travelodge is better than this. I personally wouldn't recommend anyone to stay there as the staff wasn't as helpful, considering that I was with kids, and the keys weren't working for the door. I had to make the trip twice to get it checked still didn't work. Only for the third time did the staff come with me, only to later change the room again.
I had requested that an extra bed be provided, which wasn't provided. When asked for the sofa come bed to be set up then the staff told me that they didn't receive any request as such, and they didn't have any cleaning staff to set up the bed. However, they did come in to set themselves.
In the bathroom, there wasn't any handwash, and the cleanliness of the hotel room wasn't at its best.

2025-12-13 via Nuitee
J
Jade family_with_children gb
1
Pros:

The room was absolutely disgusting from the minute we open the door a smell instantly hit us, it Had mould growing on the carpet, Human hair all over the bathroom floor. It was that bad we walked straight back out and stayed else where.

2025-12-12 via Nuitee
A
amanda couple gb
5
2025-12-10 via Nuitee
J
John solo_traveller gb
5
2025-12-09 via Nuitee
P
Pritti couple gb
5
Not worth the money
Pros:

Staff friendly

Cons:

Bath was blocked, dirty stains on bathroom door, running water noise, tv not working no satellite connection, shower water barely warm, room did not smell fresh, outdated rooms

2025-12-09 via Nuitee
R
Rebecca family_with_children gb
6
Slept well but overall stay disappointing
Pros:

The reception staff were polite and helpful. The beds were clean and very comfortable

Cons:

Outdated shower which was cracked and difficult to regulate. All the supplied products were empty. Couldn’t blow dry hair as no plug socket anywhere near a mirror

2025-12-08 via Nuitee
B
Becky family_with_children gb
8
2025-12-08 via Nuitee
family_with_children gb
10
2025-12-07 via Nuitee
H
Hopkins solo_traveller gb
1
2025-12-06 via Nuitee
couple gb
4
Average. Poor breakfast
Pros:

Very poor decor and facilities/ammenities for a hilton hotel. Breakfast was poor

Cons:

Very poor decor and facilities/ammenities for a hilton hotel. Breakfast was poor

2025-12-06 via Nuitee