Holiday Inn Norwich North by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1685 reviews)
Cromer Rd , Norwich , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and tidy rooms
Good value
Cons:
Plumbing issues
Food quality concerns
Lack of personal touches

Categories

Cleanliness
7.66
Room was spacious and clean. However, plumbing issues reported, which may affect perceptions of cleanliness.
Service
9.13
Staff members were described as superb, polite, and helpful throughout various reviews.
Location
8.67
Convenient location mentioned positively, adding to the overall comfort.
Room Quality
7.62
Rooms clean but specific plumbing issues in one room noted, affecting overall room quality perception.
Amenities
8.15
Facilities such as breakfast options and dog-friendly policies were appreciated, though some amenities had issues.
Value for Money
8.61
Good value reported by several reviewers, despite some complaints about food pricing.
Food and Beverage
7.16
Mixed reviews on food quality and cost, indicating room for improvement.
Overall Experience
8.63
Overall, guests had a pleasant stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Spacious Rooms and Convenient Amenities

Enjoy large, spacious air-conditioned rooms, ample parking, a restaurant, a lounge/bar, and a fully equipped health club pool and gym, plus attentive, welcoming service.

Fitness and Relaxation Facilities

North of Norwich, this Holiday Inn has a fully equipped gym. If you prefer more gentle exercise, then the 13-meter pool with hot tub, steam room, and sauna is the place for you.

Dining and Entertainment Options

The Concorde Restaurant, with its impressive daily buffet breakfast, also serves a carvery lunch on Sundays and is open every evening for dinner. The lounge bar is open every day until late and is an ideal venue for a quicker, lighter snack.

Book now to experience the perfect blend of comfort, convenience, and top-notch service at Holiday Inn Norwich North.

Important information:

Please note that different terms and conditions apply depending on the room type selected, and it is important to note all information prior to proceeding.

'Park Stay & Go' packages are available which include one night's accommodations, VAT, service and up to 5 or 8 or 15 Days on-site parking. Please contact the hotel for further information.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4.95 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1685 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
P
Piotr • family_with_children • dk
8
2026-03-06 • via Nuitee
C
Corinne • extended_group • gb
8
Excellent Value for Money
Pros:

Staff - Friendly, Engaging
Room - Upgrade bonus! In need of a little refresh but overall good
Breakfast - Wonderful and made to order
Location - Great. 4 mins away from the venue of our meeting at The Nest

2026-03-05 • via Nuitee
J
James • family_with_children • gb
8
Pros:

Friendly staff, clean and comfortable room that was a good size, even with the sofa bed unfolded

Cons:

It wasn't possible to just have the bedside lights on without the main light being turned on

2026-03-02 • via Nuitee
A
Andrea • family_with_children • gb
9
2026-03-01 • via Nuitee
E
Elena • family_with_children • gb
10
2026-02-27 • via Nuitee
D
David • family_with_children • gb
9
2026-02-22 • via Nuitee
P
Phil • couple • gb
10
Pros:

Chance to charge our electric car in the car park

2026-02-22 • via Nuitee
C
Claire • couple • gb
5
2026-02-22 • via Nuitee
S
Sally • couple • gb
10
Very helpful staff
Pros:

Location

Cons:

Nothing to dislike

2026-02-13 • via Nuitee
B
Bhupinder • couple • gb
10
2026-02-09 • via Nuitee
S
Stacey • family_with_children • gb
8
Pros:

Clean , comfortable

Cons:

The bathroom was a tight squeeze when opening the door as was a small space , no where to put your clothes when having a shower

2026-02-09 • via Nuitee
C
Christian • solo_traveller • de
7
2026-02-08 • via Nuitee
J
Jamie • family_with_children • gb
10
Amazing value!
Pros:

Amazing customer service. Loved the little extras for my children!

2026-01-26 • via Nuitee
C
Chris • family_with_children • gb
9
2026-01-25 • via Nuitee
S
Shuba • family_with_children • gb
10
2026-01-25 • via Nuitee
J
Joe • solo_traveller • gb
10
2026-01-24 • via Nuitee
M
Mark • solo_traveller • gb
7
It was ok . But cold
Pros:

Staff were great , food was good. Comfortable bar area .

Cons:

The room was freezing and the air con to warm the room did not work .

2026-01-22 • via Nuitee
S
Sarah • family_with_children • gb
9
Will happily visit again
Pros:

Very enjoyable.....clean.... professional staff....

2026-01-21 • via Nuitee
M
Mark • couple • gb
9
A great place to stay prior to flying away
Pros:

Good dinner excellent breakfast great staff

2026-01-20 • via Nuitee
M
Michael • solo_traveller • gb
7
Pros:

Handy for the heliport

Cons:

Nothing

2026-01-20 • via Nuitee