Holiday Inn Norwich North by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1845 reviews)
Cromer Rd , Norwich , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and tidy rooms
Good value
Cons:
Plumbing issues
Food quality concerns
Lack of personal touches

Categories

Cleanliness
7.66
Room was spacious and clean. However, plumbing issues reported, which may affect perceptions of cleanliness.
Service
9.13
Staff members were described as superb, polite, and helpful throughout various reviews.
Location
8.67
Convenient location mentioned positively, adding to the overall comfort.
Room Quality
7.62
Rooms clean but specific plumbing issues in one room noted, affecting overall room quality perception.
Amenities
8.15
Facilities such as breakfast options and dog-friendly policies were appreciated, though some amenities had issues.
Value for Money
8.61
Good value reported by several reviewers, despite some complaints about food pricing.
Food and Beverage
7.16
Mixed reviews on food quality and cost, indicating room for improvement.
Overall Experience
8.63
Overall, guests had a pleasant stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Spacious Rooms and Convenient Amenities

Enjoy large, spacious air-conditioned rooms, ample parking, a restaurant, a lounge/bar, and a fully equipped health club pool and gym, plus attentive, welcoming service.

Fitness and Relaxation Facilities

North of Norwich, this Holiday Inn has a fully equipped gym. If you prefer more gentle exercise, then the 13-meter pool with hot tub, steam room, and sauna is the place for you.

Dining and Entertainment Options

The Concorde Restaurant, with its impressive daily buffet breakfast, also serves a carvery lunch on Sundays and is open every evening for dinner. The lounge bar is open every day until late and is an ideal venue for a quicker, lighter snack.

Book now to experience the perfect blend of comfort, convenience, and top-notch service at Holiday Inn Norwich North.

Important information:

Please note that different terms and conditions apply depending on the room type selected, and it is important to note all information prior to proceeding.

'Park Stay & Go' packages are available which include one night's accommodations, VAT, service and up to 5 or 8 or 15 Days on-site parking. Please contact the hotel for further information.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4.95 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1845 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
R
Rebecca • solo_traveller • es
6
2026-07-04 • via Nuitee
A
Arja • couple • fi
8
2026-07-04 • via Nuitee
A
Annick • couple • es
10
2026-07-04 • via Nuitee
S
Sam • couple • gb
8
2026-07-03 • via Nuitee
T
tim • couple • gb
8
2026-07-03 • via Nuitee
J
Judith • solo_traveller • gb
10
Pros:

Location, near to family. Value for money. God size room altho the family room was a bit snug and that rooms air conditioning wasn't working. On sight restaurant with more than adequate breakfast.

Cons:

Just thr family rooms air conditioning not working

2026-07-02 • via Nuitee
T
Thomas • couple • gb
3
Okay room, aircon not working.
Cons:

Aircon was broken on the hottest day on record in June and windows would not open. Booking.com listing and hotel name doesn't really make it clear how close to the airport this hotel really is.

2026-07-01 • via Nuitee
G
Geoffrey • couple • gb
7
It was a comfortable stay but could've been better it the shower facilities fitted more with our nee
Pros:

There was a good choice for breakfast. The rooms were comfortable and clean. The beds were comfortable. The staff friendly and helpful.

Cons:

The tea was awful tasting so kept to hot chocolate.
Unfortunately the shower was over a bath which made it difficult for a disabled partner to use during our stay. When I brought this up I was told there wasn't another room available on the ground floor with just a shower. It's a shame we didn't realise this when booking the room.

2026-06-30 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-06-30 • via Nuitee
N
Nicholas • solo_traveller • gb
9
Pros:

Very Large Room, Quite & Had very good Air Conditioning, was wonderful to have a cool room on one of the Hottest days of this year!
The public area's like the Restaurant were also Air Conditioned. Very good breakfast with lots of choices.

Cons:

Unfortunately the plates to put the cooked breakfast on were cold & the breakfast was luke warm, so that was a shame, they need to sort that out.

2026-06-30 • via Nuitee
D
David • couple • gb
5
Pros:

The staff were really friendly.

Cons:

The hotel is really tired and in need of an update. Further, it looked as if there had been water damage to the outside of the building and the interior was musty smelling. For what it was, the hotel was expensive.

2026-06-29 • via Nuitee
D
Damian • family_with_children • gb
9
Delivered just what wee needed for an overnight stay - friendly staff
Pros:

All just fine and as expected for 1 night stay/ Delivered just what we needed. Staff were really welcoming and friendly

Cons:

Nothing to mention

2026-06-29 • via Nuitee
A
ALEKSANDRS • family_with_children • gb
1
Worst stay
Pros:

Nothing.

Cons:

It was shockingly disgusting condition..specially bathroom(sink, shower everything there in rust, dirt, wear out )...in theroom dust everywhere..one of the worst hotels we stayed.
It was hot and conditioner didn't worked aswell!

2026-06-28 • via Nuitee
A
Annie • couple • gb
9
Fabulous
Pros:

Friendly very welcoming front of house staff.
Breakfast was great, fresh and so much choice, great set up for the kids too.
Friendly staff at breakfast and by the pool

Cons:

Nothing

2026-06-28 • via Nuitee
E
Edward • solo_traveller • gb
6
2026-06-27 • via Nuitee
A
Adis • solo_traveller • nl
6
2026-06-26 • via Nuitee
L
Loveday • couple • gb
8
2026-06-25 • via Nuitee
K
Kazuki • solo_traveller • jp
7
2026-06-24 • via Nuitee
M
Marilyn • family_with_children • gb
10
Just love this hotel.
Pros:

We this very hot weather the room was perfectly cold, and we slept good. Will be back again.
Thank you so much.

Cons:

Nothing

2026-06-24 • via Nuitee
A
Ambreen • solo_traveller • gb
8
Pros:

Staff

Cons:

The swimming pool facilities need renovation

2026-06-22 • via Nuitee