Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Dated room facilities
High parking costs

Categories

Cleanliness
7.03
Noted issues with the cleanliness of the bathroom and overall maintenance.
Service
9
General sentiment of helpful staff and good service.
Location
9.54
Location is perfect for accessing York; great views and proximity to attractions.
Room Quality
7.99
Rooms were described as dated and small with some comfort issues.
Amenities
7.52
Amenities were adequate but included complaints about the lack of mini fridges.
Value for Money
6.98
Several reviews hinted that the hotel was overpriced for the quality provided.
Food and Beverage
8.53
Breakfast was generally well-rated but the quality of some items was criticized.
Overall Experience
9
Overall good stay despite some negative aspects; enjoyed the city and hotel atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:45

Property Description

Luxurious Accommodation
Experience modern rooms with flat-screen TVs, tea/coffee facilities, and stylish decor. Some rooms offer stunning views of Clifford's Tower.

Fitness and Wellness
Stay active at the 24-hour gym with cardio equipment, weights, and stretching areas to keep you in top shape during your stay.

Convenient Location
Located in the heart of historic York, just a short walk from popular attractions like Jorvik Viking Centre, York Minster, and the Grand Opera House.

Book now to indulge in luxury, fitness, and convenience at the York Hilton.

Important information:

Please note, the property offers valet parking only and it costs £30 per day. Guests must not park their own car unless using Clifford's car park opposite, which is run by the council. Please be aware that the Clifford's Tower is undertaking some vital conservation works to protect the tower and make improvements for visitors - this will restrict your view of the tower slightly from some of the rooms, but everything will be back to normal later this year. Sorry for the inconvenience
Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Location

Guest Reviews

8.2
Based on 7039 reviews
Cleanliness: 7.03
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 9
L
Laura couple us
9
Great location
Pros:

Excellent location

Cons:

Very tight bathroom and tub, and air conditioner even on the lowest temp did not cool enough for 80F temp

2026-08-08 via Nuitee
H
haibo extended_group gb
9
Great will see you again
Pros:

Staff helpful great location

Cons:

Nothing

2026-08-08 via Nuitee
D
David couple gb
10
Great venue to visit York
Pros:

Central great location great staff snd food aswell
As excellant room

Cons:

N/a

2026-08-08 via Nuitee
E
Els couple be
7
Mooie ligging
Pros:

Ligging

Cons:

Zeer veel lawaai op de gang van slaande deuren

2026-08-08 via Nuitee
M
Margaret couple gb
5
Not up to expectations
Pros:

Good breakfast. Good staff. Great location

Cons:

Lumpy bed. Flat pillows. View of a roof and wall. Window opening was small and there was no air conditioning so the room was hot and stuffy

2026-08-08 via Nuitee
T
Tsuyoshi couple jp
7
2026-08-08 via Nuitee
A
Andrew couple gb
10
2026-08-08 via Nuitee
M
Marielisa solo_traveller us
8
2026-08-08 via Nuitee
D
Denise extended_group gb
10
Pros:

It was in an ideal location. So very close to City Cruises and pubs on the riverside. Very close to the bus stop for the hop on hop off bus that was excellent. If you wanted to walk it was ideally situated for the city centre as it was so close. The reception staff were really nice and very helpful. Food and service was excellent! The room was very nice, very clean and had plenty of plug points, but had no air conditioning which would have been nice, but a fan was supplied.

Cons:

No air conditioning in the room and it could have had better lighting. The parking seemed rather expensive at £30 per day, but at least the car was parked in a very secure location.

2026-08-08 via Nuitee
P
Peter couple gb
7
Efficient, unfussy hotel with clean quiet rooms.
Pros:

Clean quiet room. Lack of air conditioning was disappointing. Great location.

Cons:

Lack of air conditioning in room.

2026-08-07 via Nuitee
D
Dalton solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-07 via Nuitee
J
Joyce couple us
8
2026-08-07 via Nuitee
F
Faye family_with_children gb
5
We had a nice stay but don’t think we would return as some of the issues with the room affected our stay overall.
Pros:

The location is absolutely amazing. The staff were really friendly too and we felt very comfortable in the main areas of the hotel. The breakfast was nice. The decor and styling in the bedroom was lovely. The shower pressure was also fantastic. Our room was on the left side of the hotel and outside was lovely and quiet as it wasn’t against any streets.

Cons:

The room was far too hot. Two fans were provided which did help. However the windows barely open so air can’t get out of the room. No air conditioning which was disappointing.
No fridge in the bedroom which seemed weird for a family room. There was plenty of space where one could have been provided.
Bathroom could do with an update, grouting and bath didn’t look the best. Also the extractor fan was not working.
The beds were far too hard. Felt like I was on a cement block, the bed and the heat meant I barely slept the three nights we were there.

2026-08-07 via Nuitee
A
Andrew solo_traveller gb
10
2026-08-07 via Nuitee
D
Dellboy66 Couples Whitby, Scarborough District, North Yorkshire, England
10
Free upgrade on arrival
Pros:

Lovely hotel. Very central. Free upgrade Lovely staff too

2026-08-06 via Tripadvisor
A
ANDERSON couple au
10
2026-08-06 via Nuitee
L
Lisa couple au
9
Great spot
Pros:

Location is great, staff friendly, yummy breakfast selection

Cons:

The step into the bath for a shower, its a slippery bath and quite high. Not sure if there are rooms with walk in showers.

2026-08-06 via Nuitee
S
salwa solo_traveller sa
6
Pros:

The location

2026-08-06 via Nuitee
W
Wen Hung family_with_children tw
7
2026-08-06 via Nuitee
Z
Zoe family_with_children gb
6
Pros:

Location was brilliant, breakfast was excellent

Cons:

The cost of the room for what it was, really disappointed

2026-08-06 via Nuitee