Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Dated room facilities
High parking costs

Categories

Cleanliness
7.03
Noted issues with the cleanliness of the bathroom and overall maintenance.
Service
9
General sentiment of helpful staff and good service.
Location
9.54
Location is perfect for accessing York; great views and proximity to attractions.
Room Quality
7.99
Rooms were described as dated and small with some comfort issues.
Amenities
7.52
Amenities were adequate but included complaints about the lack of mini fridges.
Value for Money
6.98
Several reviews hinted that the hotel was overpriced for the quality provided.
Food and Beverage
8.53
Breakfast was generally well-rated but the quality of some items was criticized.
Overall Experience
9
Overall good stay despite some negative aspects; enjoyed the city and hotel atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:45

Property Description

Luxurious Accommodation
Experience modern rooms with flat-screen TVs, tea/coffee facilities, and stylish decor. Some rooms offer stunning views of Clifford's Tower.

Fitness and Wellness
Stay active at the 24-hour gym with cardio equipment, weights, and stretching areas to keep you in top shape during your stay.

Convenient Location
Located in the heart of historic York, just a short walk from popular attractions like Jorvik Viking Centre, York Minster, and the Grand Opera House.

Book now to indulge in luxury, fitness, and convenience at the York Hilton.

Important information:



Please note, the property offers valet parking only and it costs £30 per day. Guests must not park their own car unless using Clifford's car park opposite, which is run by the council. Please be aware that the Clifford's Tower is undertaking some vital conservation works to protect the tower and make improvements for visitors - this will restrict your view of the tower slightly from some of the rooms, but everything will be back to normal later this year. Sorry for the inconvenience
Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 30 per day.

Location

Guest Reviews

8.2
Based on 6671 reviews
Cleanliness: 7.03
Service: 9
Location: 9.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 9
H
Her Ying • solo_traveller • fr
1
2026-05-16 • via Nuitee
J
Jamie • couple • gb
10
Relaxing, comfortable and welcoming
Pros:

It was in the perfect location

Cons:

Nothing at all

2026-05-16 • via Nuitee
S
Susan • couple • gb
3
Poor value for money
Pros:

Didn’t have breakfast location fin

Cons:

Room size and bed size very poor

2026-05-16 • via Nuitee
L
Laura • solo_traveller • gb
9
2026-05-16 • via Nuitee
A
Anthony • solo_traveller • fr
9
2026-05-16 • via Nuitee
C
Caroline • couple • gb
9
A great location and super helpful staff
Pros:

The location is fantastic. The staff are really friendly and helpful

Cons:

Nothing - everything was great

2026-05-16 • via Nuitee
A
Andrew • couple • gb
9
2026-05-15 • via Nuitee
M
Moira • solo_traveller • gb
9
Pros:

Staff were excellent

Cons:

Bed was very hard and I found it uncomfortable

2026-05-15 • via Nuitee
P
Peter • solo_traveller • gb
10
Perfect all round
Pros:

Perfect central location staff brilliantly friendly

2026-05-15 • via Nuitee
L
Leonard • solo_traveller • gb
9
2026-05-15 • via Nuitee
S
Susan • solo_traveller • gb
8
2026-05-15 • via Nuitee
A
Alexandra • solo_traveller • gb
8
2026-05-14 • via Nuitee
M
Marisa • family_with_children • gb
8
2026-05-14 • via Nuitee
J
Justina • couple • gb
8
Wouldn’t come back ..
Cons:

The room was small and very simple, I paid a little bit more expecting to have a nicer room as it was my partner’s birthday trip. Bathroom was tiny. The view from the room - flat roof overlooking a brick wall. We had to pay extra £30 on top of our rate to park a car which I was told about after booking the property. Wouldn’t come back and wouldn’t recommend.

2026-05-14 • via Nuitee
A
Andy • couple • gb
8
OK Stay
Pros:

Decent Hilton, great location, says on booking.com that you can't book parking but apparently you can if you book through the Hilton site although that was more expensive. Paid a small fortune to park in the Castle car-park instead which has tiny very cramped spaces and was super busy. Breakfast was good, staff were friendly enough, very "corporate" reception, zero mobile phone coverage although they did allow early access to the Wi-Fi as the room wasn't quite ready (we were early) don't allow collection of Honors points unless you book with them direct which has not been the case at other Hiltons/Doubletrees I've stayed at. Bar staff were much more friendly and made some great cocktails.

Cons:

It was all just very OK, nothing to write home about, the location and balcony was a bonus but just a slightly older bog standard Hilton, with little to no parking for the number of rooms.

2026-05-14 • via Nuitee
T
Tiegan • couple • gb
10
2026-05-14 • via Nuitee
J
Jackie • couple • us
10
Highly recommend.
Pros:

Great location, parking on site, nice breakfast

Cons:

Nothing, we really enjoyed our stay here

2026-05-14 • via Nuitee
A
Alfred • couple • gb
8
2026-05-14 • via Nuitee
J
John • couple • gb
4
2026-05-14 • via Nuitee
S
Suzanne • extended_group • gb
9
Pros:

Breakfast was really good plenty of choices. Staff where very helpful and friendly.

2026-05-14 • via Nuitee