Residence Inn by Marriott Raleigh Crabtree Valley

Hotels
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Residence Inn
8.5 (217 reviews)
2200 Summit Park Lane , Raleigh , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Spacious rooms
Cons:
Blood stains on bedding
Pool operational issues
Inconsistent service at the bar

Categories

Cleanliness
7.64
Blood stains were found on the comforter; overall cleanliness was highlighted positively.
Service
9.11
Staff, especially at the front desk and the bartender, received positive mentions despite some issues.
Location
8.65
The neighborhood was described as quiet, contributing positively to the stay.
Room Quality
8.6
Rooms were roomy and well-equipped, though some issues were noted.
Amenities
8.13
Various amenities were offered, but some services like the pool faced operational issues.
Value for Money
8.59
Overall good value based on the provided services and amenities.
Food and Beverage
8.64
Breakfast quality was praised, though some coffee service issues existed.
Overall Experience
8.61
Despite some negatives, the overall experience remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:18

Property Description

Luxurious All-Suite Hotel Experience

Spacious Suites with Kitchenettes
Indulge in the comfort of our suites equipped with kitchenettes, dining areas, and cozy seating areas. Enjoy the convenience of a 32-inch flat-screen TV, free WiFi, and a range of amenities for a relaxing stay.

Delicious Dining Options
Start your day right with a complimentary hot breakfast buffet and 24-hour coffee. Unwind at the manager's reception with complimentary beer and wine on select evenings. For fitness enthusiasts, our hotel offers a hot tub, fitness center, and outdoor swimming pool.

Convenient Location and Nearby Attractions
Benefit from our proximity to Raleigh-Durham International Airport and explore the Capital Area Greenway trails. With popular venues like PNC Arena, Carter Finely Stadium, and North Hills shopping center just a short drive away, there's always something exciting to discover.

Book your stay now for a memorable experience at our Crabtree Valley Residence Inn Raleigh hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
Hot tub/jacuzzi is closed from 2027-04-30 until 2026-10-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.5
Based on 217 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Joshua • couple • us
10
2026-08-24 • via Nuitee
W
Willie • solo_traveller • us
10
Wonderful Experience
Pros:

We appreciated the very clean room and friendly staff. The location was perfect for our weekend staycation.

Cons:

Everything was great.

2026-08-21 • via Nuitee
M
Monte • solo_traveller • us
6
Pros:

Great staff

Cons:

Loud mechanical sounds. TV not working well.

2026-08-20 • via Nuitee
N
Nicole • solo_traveller • us
5
Pros:

The staff was very friendly

Cons:

First room they put us in the air conditioner was so loud and room didn't feel clean.
When I told the desk they said they have had complaints about the AC being loud. And room was hearing impaired.
They moved us to another room and it was better but why did you put us there in the first place.
The pool was so small and that golf putting green was gross. I should have took Pictures.
There is another hotel right next to it and was kinda shady.
Honestly the only good thing was the staff.
Other than that I would never go back.
Oh forgot $60 for a water power aide and 1 serving mac and cheese from the store. Seriously!!!!!

2026-08-18 • via Nuitee
N
Nikoletta • solo_traveller • hu
8
Pros:

Kényelmes, nagy ágy, tiszta, szép fürdőszoba, tágas konyha, kellően felszerelve.
Jó helyen. Nagyon finom a reggeli!

Cons:

A légkondicionáló egyenesen az ágyra fújja a levegőt. Kinti forróságban éjszaka is óriási erővel, nagyon hideget fúj. Ez látja el az egész szobát levegővel. Nem állítható, ablak nem nyitható.

2026-07-12 • via Nuitee
M
Marchelle • couple • us
9
2026-06-30 • via Nuitee
M
Melissa • couple • us
8
2026-06-21 • via Nuitee
V
V673IPmichaelh • Family
10
My stay at the Residence Inn Downtown Raleigh NC
Pros:

Stay at Residence Inn by Marriott Downtown Raleigh

First, my wife Ann and I enjoyed the hospitality and professional care taken by several of your staff. We arrived on Thursday June 11th about 4:30 PM and Departed June 14th about 10:30 AM.

On arrival Brandon and Susan took care of our bags as we waited to check in with brother Tim Hathaway, a Marriott employee at the Inner Harbor Marriott, Baltimore MD. Both Brandon and Susan were helpful with our accommodations and made us comfortable as we waited for the arrival of my brother to check us in. Brandon assisted on several occasions and provided keys when they did not work in our room. Susan also assisted us with our accommodations and room. We stayed in the Room 412.

On arrival, I met Gabby on your staff who managed the coffee shop downstairs. She was friendly and answered several questions regarding the food and beverage offerings.

After checkin, we freshened up and ensured that the Family Dinner at the Roof Top restaurant was made. Brandon advised that I proceed upstairs to the restaurant to confirm the Family of 10-12 was made and also updated the reservation time. I met Ava on your staff at the Roof Top restaurant and she assured me that reservation was made and updated the time of arrival. Along with Ava, Jennae and Jenny assisted with serving of drinks and appetizers and dinner. They did an exceptional job taking of our party throughout the evening.

Also, during our stay breakfast was exceptional, and servers Lionel, Paul, and Liz provided their attention to detail with food and beverages and cleared our places as we finished our breakfast. Tammy on your staff checked us in for breakfast and greeted us each morning. She also assisted my wife Ann by provided some Tylenol and comforted her regarding her knee which limited her mobility.

We had dinner at the downstairs restaurant on June 12th, where we were served by Jessie and Ava. Both did an excellent job with service and the food (Salmon, Sweet Pea Risotto, and Steak Rare) was perfectly cooked to please myself, my spouse Ann, and my brother Tim and his partner Holly.

Finally, we checked out with Lorie and Robert, both were exceptional. Lorie assisted me with finding the Sheraton down the street where two of my family were staying. Robert also was exceptional and pleasant and provided information and assistance with room issues such as the noisy ice maker in our room during our stay.

2026-06-15 • via Tripadvisor
A
Alexis • couple • us
8
Very comfortable!
Pros:

Very nice, comfortable & had everything you needed as far as kitchen supplies!

2026-05-25 • via Nuitee
A
April • couple • us
10
Will return it was great experience
Pros:

The staff was amazing

Cons:

Clean comfortable and relaxing

2026-04-27 • via Nuitee
T
Travis • couple • us
9
2026-04-15 • via Nuitee
L
LaTasha • couple • us
8
2026-04-13 • via Nuitee
L
LaTasha • couple • us
10
2026-04-13 • via Nuitee
M
McNeil • couple • us
10
2026-03-26 • via Nuitee
D
Debra • extended_group • us
10
Wonderful stay
Pros:

Clean clean clean staff was friendly

2026-03-23 • via Nuitee
M
Marina • family_with_children • us
10
Pros:

Новый чистый отель внимание персонала

2026-03-23 • via Nuitee
T
Tychena • couple • us
10
2026-03-16 • via Nuitee
H
Hodges • couple • us
10
2026-02-22 • via Nuitee
P
PatePied • Couples • Clinton, Tennessee
10
You Won’t Be Sorry! Stay!!!
Pros:

This was easily one of the best Residence Inn ‘s we have stayed at and being titanium for life we’ve stayed in a lot!
Immaculate from check-in to the room.
Everything we needed was above expectations.
Young man at check-in was friendly and compedent

2026-02-21 • via Tripadvisor
L
Lauren • family_with_children • us
10
We will be staying again!
Pros:

Everything was well maintained. Very clean and staff was super nice.

2026-01-20 • via Nuitee