The Hera Suit Hotels

Hotels
Independent
5.2 (78 reviews)
Kartal Cd., Istanbul, Istanbul, 34755 , Istanbul , TR

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Proposal/romance packages available

Review Highlights

Pros:
Convenient location
Some comfortable aspects despite issues
Cons:
Dirty rooms
Broken furniture
Non-functional amenities
Poor hygiene standards

Categories

Cleanliness
2.95
Multiple reviews mention dirty rooms and lack of hygiene.
Service
6.95
Standard quality for this hotel tier.
Location
7.45
Close to bus stops and convenient for transportation.
Room Quality
3.45
Room maintenance issues were highlighted across several reviews.
Amenities
4.45
Some amenities mentioned were not in working condition.
Value for Money
5.45
Guests expressed dissatisfaction considering the price paid.
Food and Beverage
5.45
No specific mentions regarding dining options.
Overall Experience
5.45
Overall experience was negative with significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Designated Smoking Areas
Enjoy the convenience of designated smoking areas at our hotel, ensuring a comfortable stay for all guests.

Convenient Amenities
Experience top-notch service with amenities such as a 24-hour front desk and an elevator for easy access to all floors.

Modern Accommodations
Relax in one of our 26 guestrooms, equipped with LCD televisions, complimentary Wi-Fi, and private bathrooms with luxurious essentials.

With a prime location in Istanbul, minutes away from popular attractions, booking your stay at The Hera Suit Hotels guarantees a memorable and convenient experience.

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • General

    Gap period enforced between guest stays - 24 hours

Location

Guest Reviews

5.2
Based on 78 reviews
Cleanliness: 2.95
Service: 6.95
Location: 7.45
Room Quality: 3.45
Amenities: 4.45
Value for Money: 5.45
Food and Beverage: 5.45
Overall Experience: 5.45
D
Denisa Beatrice couple ro
1
Pros:

I booked this hotel but I couldn't sleep there. I left immediately and stayed somewhere else.

Cons:

Nothing

2026-04-02 via Nuitee
K
KANESAN couple my
1
Broken Facilities, Filthy Conditions and Unsafe Stay
Pros:

You have to get a taxi to get to this hotel from any nearest Metro Station

Cons:

The apartment door was broken and could not be closed properly. The handle was damaged, meaning anyone from outside could easily open the door.
When I entered the apartment, the heater was not working neither in the main hall nor in the room. The bathroom was filthy, and the floor was sticky. The black sofa had a hole in it, and there were bed bugs on the sofa. The air-conditioning unit was also broken.
The entire place was old, dirty, and clearly poorly maintained. Nothing appeared to have been properly looked after.
I left the property within 10 minutes and moved to another hotel because the conditions were completely unacceptable and the apartment felt unsafe to stay in.
I am wondering how the authorities could allow this unit to be rented to customers as hotel accommodation. This place is beyond unliveable.

2026-03-31 via Nuitee
A
Ahmed extended_group fr
1
Pros:

Bonjour, il faut aller voir c'est pas un établissement mais c'est vraiment un prison même les prisons sont vraiment propres Y'a rien. Tout est cassé, tout était gratté, il est vraiment vraiment sale et en plus y aller Purinaise de lit à cause de ça j'ai changé le soir même et en rentrant en France j'étais obligé d'aller à l'urgence pour me soigner des piqûres. Bref c'est vraiment catastrophique.

2026-03-12 via Nuitee
A
Aijuka solo_traveller ug
7
Pros:

It's easily accessible and if you are a practical person with a low budget, you can make do with this place. Just remember to have your own WiFi solution because their signal is poor and doesn't extend to the upper floors

2026-01-29 via Nuitee
M
Mehmet couple nl
1
Kesinlikle çok hemde çok kötü ve hiç tavsiye etmiyorum yatak kırık kapılar kırık pislik içinde ve asla tavsiye etmiyorum
Pros:

Hayatım buyunca bukadar kütü bir otel görmedim kesinlikle sabaha kadar uyuyamadım yatak kırık kapılar kırık pislik içinde

Cons:

Berbat Dışarda sokakta yatsan ordan daha iyi

2026-01-19 via Nuitee
P
Pat family_with_children us
10
Was good
Pros:

Perfect place to relax!

2025-11-04 via Nuitee
H
Hasret
2
Pros:

Oda da su olmadi ,
Duvarlar Pis

2025-09-20 via Nuitee
C
Ceren
2
Pros:

Her şey pisti mecbur olduğumuz için kaldık umarım mikrop kapmamışızdır

2025-09-14 via Nuitee
V
Verified traveler
2
Pros:

Oda bakımsız kapılar bozul

2025-09-05 via Nuitee
T
Troy
8
Pros:

Very close to the bus. Grab the 19s to the ferry or the 10a to the mall. The hotel is in need of repairs but in its day it was quite nice. If ya look past the needed repairs the rest is comfortable.
There's a market and pastry shop walking distance and lots of food options up the road.
Would I stay here again? Yes. Would my parents, probably not. Would I recommend this place? Yes.

2025-09-02 via Nuitee
S
Seref
2
Nie wieder
Pros:

Schrecklich

2025-08-07 via Nuitee
G
Gamze
2
Pros:

Elektrikler yoktu sifon çalışmıyordu her yer pisti yerler çamur yatak kırıktı

2025-07-22 via Nuitee
B
Burcu
2
PAYLAŞIMLARI VE VAADLERİYLE ÇELİŞEN MEKAN
Pros:

Yaptığım en kötü konaklamaydı. Oda hijyenik değildi. Kimi yerler tozluydu. Hele yatağın altı… Buzdolabı çalışmıyordu. Sorduğumda “diğer odanın da penceresi olmadığını, orada rahat edemeyeceğimi” söyledi. Tv çalışmıyordu, kablosu sökülmüş. Klima için resepsiyondan kumanda almam gerekti. Mikrodalganın içi mikrop yuvası. Çamaşır makinesi var belirtilmiş. Kapağı yok, üstün açık, kablolar görünüyordu. Yatağın tek tarafı çökmüş, çarşafı kaldırınca kirli bir yatak ile karşılaştım. Resmen sokağa atılmış eşyalar toplanıp düzülmüş bir yer. Bu eşyalar var mı var demek için, listeye eklemek için alınıp konulmuş. Banyo musluğunun lastiği dipten çıkmıştı ve musluk oynuyordu. Banyo kapısının kulübü yoktu. Banyo aynası mevcut değildi. Wifi tek çizgi çekiyordu, çalışamadım. İlgili de “şifre vereyim ama çekmiyor” diyerek teyitledi. En iğrenerek konakladığım tecrübe oldu… Denetlensin lütfen.

2025-07-16 via Nuitee
N
Nisa
2
Pros:

Eşyalar çok eski kırık dökük tv ve klima var ama kumandaları yok verilen oda salonunda cam yoktu üst kat yatak odasında vardı orada cam tam açılmıyor dolabın kapağını kapatırken neredeyse elimizde kalacaktı. Duşta el sabunu bile yoktu yaşadığım en olumsuz deneyimdi

2025-06-29 via Nuitee
I
Ilkan
2
Pros:

İzbe bir otel

2025-06-22 via Nuitee
M
Murat
2
Pros:

TV çalışmıyor koltuk yırtık yatak ve örtüleri kirli

2025-06-19 via Nuitee
M
Maedeh young couple it
1
Bad
2025-05-09 via Nuitee
V
Verified traveler
2
Hayatımdaki en kötü deneyim
Pros:

Maalesef oteli tuttuktan sonra yorumlarına baktım ve dedim ki ne kadar kötü olabilir.... Daha da kötüsü ile karşılaştım. Çarşafran bozma perde , kırık dökük dolap, kapanmayan kapılar, hijyen korkusundan oturamadığım koltuklar, çalışmayan sifon, girişten odaya kadar rezalet pis..... sonuç: gece kalmadan çıktım

2025-05-08 via Nuitee
R
Rahima family
2
Pros:

Enttäuschender Aufenthalt

Unser Aufenthalt in dieser Unterkunft war leider sehr negativ. Die Zustände entsprechen weder den üblichen Standards noch den Fotos auf der Website.

Probleme während des Aufenthalts:
- Sauberkeit: Die Räume waren stark verschmutzt (Böden, Bettwäsche), und es gab Insekten.
- Instandhaltung:Viele Möbel und die Klimaanlage waren defekt, die Badezimmerfugen schimmlig.
- Basisfunktionen:Warmes Wasser und funktionierendes Licht waren nicht zuverlässig gewährleistet.
- Service: unfreundlich und desinteressiert, gelangweilt und nicht ansprechbar.

Auch bei der Kontaktaufnahme gab es keine Lösung, Hilfestellung oder Rückerstattung.

Die Bewertung basiert auf unserer persönlichen Erfahrung. Wir sind nicht mal eine Stunde dort geblieben weil alles so schlimm war. Mir graut es noch immer wenn ich daran denke.

2025-04-21 via Nuitee
M
Maria review category business travellers dk
1
Worst experience of my life
Pros:

Nothing. It was disgusting

Cons:

This is the worst hotel I’ve ever been. Everything was broken, noisy and dirty. I even found hair in the pillows and stains in the bed sheets

2025-04-11 via Nuitee