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Facilities
Property facilities
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Golfing nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Wedding services
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Tours/ticket assistance
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Free wired internet
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Water dispenser
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Housekeeping on request
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Ballroom
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Banquet hall
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Reception hall
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Change of towels (on request)
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Change of bed sheets (on request)
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Accessible shuttle
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No accessible shuttle
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Free WiFi
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24-hour front desk
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Luggage storage
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Designated smoking area
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Wheelchair accessible
Review Highlights
Categories
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Property Description
Convenient Amenities: Enjoy complimentary wireless internet access, wedding services, and a communal living room. Get assistance from the tour/ticket desk, host events in the ballroom, and find snacks in the vending machine.
Dining Options: Delight your taste buds at フレンチレストラン「フルーヴ」 or opt for room service from one of the hotel's 5 restaurants. Sip a drink at the bar/lounge or grab a snack from the onsite coffee shops/cafes.
Comfortable Accommodations: Stay connected with complimentary wired and wireless internet access, unwind with pay movies, and pamper yourself with complimentary toiletries in the private bathroom. Get a restful night's sleep in one of the 726 guestrooms.
Immerse yourself in the heart of Osaka's vibrant surroundings by booking your stay at Hotel Granvia Osaka.
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Accessibility
No elevators
Property policies
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Pets
Pets not allowed
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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General
Unicode Support false
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
I had to book this hotel suddenly at night due to a flight issue, and unfortunately, it was a very unpleasant experience.
When I made the reservation through Hotels.com, I clearly entered 2 adults and 2 children (ages 13 and 14) and even paid extra for breakfast for everyone. However, at check-in, the hotel staff insisted that children over 12 years old must pay as adults for breakfast, so I was forced to pay an additional 9,200 yen. I had already paid 111,731 yen for the room in advance, and if I had known I would be charged extra like this upon arrival at 1:30 a.m., I would have chosen a better 5-star hotel instead of this old one that only has a good location. The breakfast was definitely not worth 4,200 yen per person — convenience store food nearby would have been much better.
The hotel is connected to Osaka Station, which might be convenient during the day, but it was a nightmare at night. I arrived after midnight, and all the entrances and stairs around the station were closed. It took me over 30 minutes wandering around to finally find the hotel lobby. Even though I sent a message in advance saying what time I would arrive, the hotel never replied or offered any check-in guidance. If you plan to come back late at night, this place could actually be quite inconvenient.
The location is good during the day, but the facilities are very old. For the price I paid, there are many better options in Umeda. I would never stay here again.
Great location, very close to osaka station which has lots of eating and shopping options. Had use of the club lounge and also got the breakfast with the room. Amazing breakfast buffet!
Loved our stay, a great position to enjoy Osaka!
Well cared for, lots of options for eating in close proximity but bathrooms are typically small.
The location was great, connected to the subway. Room was clean and had a little button to tell the staff to clean or not clean the room.
Rooms are a little dated.
Perfect location
Too small for three beds
The Hotel is in the city center. Very orderly and clean.
Love the hotel
The location was excellent
The food options were terrific
Clean room; great breakfast buffet.
The shower bathtub needs a solid handle bar to hold on to when getting in and out of the shower. The tub wall is quite high.
Very nice property. The breakfast was good but very crowded.
This hotel bed is very uncomfortable, the hotel biggest advantage is location. Very disappointed with the bed and pillow
Wonderfully kind and attentive staff!! Truly an exceptional stay with exceptional amenities. Enjoyed it being in the heart of Umeda Station!!
the air conditioner of the room is out of order and the toilet of the room has bad smell.
駅近で便利。よく使わせて頂いてます。天井が低いのが気になるくらいであとは快適。清掃も綺麗です。
Very convient location. Nice staff.
Nice hotel. Service is good
Awesome but there is any slope at the entrance, why? I had big 2 suitcases it’s not convenient
excellent location
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