Suite Hotel Eden Mar - PortoBay

Hotels
Porto Bay Hotels & Resorts
9.4 (888 reviews)
Rua do Gorgulho, 2 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Clean and comfortable rooms
Cons:
Some cleanliness concerns in common areas

Categories

Cleanliness
9.18
Generally well-maintained, though there were some minor cleanliness issues mentioned.
Service
9.65
Staff was friendly and accommodating, providing excellent service.
Location
9.69
Perfectly located on the lido close to many restaurants and bus stops.
Room Quality
9.14
Comfortable and well-equipped rooms, with a lovely view.
Amenities
9.37
Great facilities, including lovely pools and spacious public areas.
Value for Money
9.43
Good value considering the quality of service and amenities provided.
Food and Beverage
9.18
Excellent breakfast choices and quality of food.
Overall Experience
9.55
A wonderful stay with expectations exceeded, perfect for relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:25

Property Description

Tropical Oasis by the Atlantic
Nestled in lush gardens with a view of the Atlantic, the Suite Hotel Eden Mar - Porto Bay offers a serene escape.

Luxurious Amenities
Indulge in the lagoon-style pool, tennis court, spa with hot tub, hammam, and massage services. The modern rooms feature kitchenettes, cable TV, and elegant marble bathrooms.

Culinary Delights and Leisure
Savor Portuguese, Italian, and Mediterranean cuisine at the on-site restaurants. Enjoy drinks at the poolside and outdoor bars near the lively Lido Promenade. Unwind at the well-equipped gym, indoor pool, or children’s playground.

Book your stay at Suite Hotel Eden Mar - Porto Bay for a perfect blend of relaxation and luxury!

Important information:

Guests of Eden Mar can enjoy the facilities of The Vila Porto Mare complex, including its sub-tropical gardens, the SPA, recreational facilities, as well as its great choices of restaurants and bars.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that the 3rd guest in the Studio and Junior Suite sleeps in a roll-away bed.

Please note that guests and children must show valid identification at check-in. Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Half-board and full-board rates include dinner. Beverages not included.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 888 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 9.37
Value for Money: 9.43
Food and Beverage: 9.18
Overall Experience: 9.55
M
MARÍA family_with_children es
10
Pros:

Todo. Ubicación, instalaciones, restauración, y el personal un 10.

Cons:

Nada.

2026-04-09 via Nuitee
P
Philippe couple fr
8
Confortable avec piscine chauffée, et localisation adéquate pour rayonner en voiture sur l'ile.
Pros:

Les deux piscines intérieures chauffées dont une allant en partie à l'extérieur.
Déjeuner dehors lorsqu'il y avait de la place avec vue sur mer.
Le petit parking gratuit lorsque disponible

Cons:

Au buffet du petit déjeuner: la partie chaude: le lard était immangeable chaque jour, l'impression d'avoir une semelle.
Lorsque le parking gratuit n'était pas disponible le temps perdu pour aller au parking souterrain de l'hotel (10 EUR par jour)

2026-04-09 via Nuitee
M
Monica family_with_children ch
8
Pros:

Sehr gute Lage. Gutes Essen. Freundliches Personal

2026-04-08 via Nuitee
A
Agata solo_traveller gb
10
Top place to stay in Madeira, it is a beautiful hotel
Pros:

Everything, the facilities had all you would want from a hotel and more! Even had an orchid garden, it was a stunning place! Indoor and outdoor pool was great, the gardens were just amazing :) The breakfast was tasty as well. Staff were very nice :)

Cons:

The room was a bit cold

2026-04-08 via Nuitee
A
Agata couple gb
10
Top place to stay in Madeira!
Pros:

Everything, the facilities had all you would want from a hotel and more! Even had an orchid garden, it was a stunning place! Indoor and outdoor pool was great, the gardens were just amazing :) The breakfast was tasty as well. Staff were very nice :) Overall really lovely experience, would return!

2026-04-08 via Nuitee
L
Løvehaug family_with_children no
10
2026-04-08 via Nuitee
V
Victoria couple gb
10
Brilliant hotel
Pros:

Very spacious room, facilities were great, amenities fab, staff all very friendly.

Cons:

Would’ve been nice to have the floor swept/mopped mid way through the week but didn’t effect our stay

2026-04-07 via Nuitee
J
Joost van family_with_children nl
10
Fijn verblijf
Pros:

Super vriendelijk personeel en ruim opgezet hotel. Het personeel was super lief voor onze dochter van 1 jaar.

2026-04-07 via Nuitee
A
Ana extended_group pt
8
Pros:

Pequeno almoço com imensa variedade e quarto com camas muito confortáveis. O hotel é enorme!

Cons:

Ficamos hospedados no rés do chão e o quarto tinha formigas no cesto da cozinha onde estava o açúcar.
Pouco estacionamento disponível.

2026-04-07 via Nuitee
Y
Yeliz family_with_children nl
9
2026-04-06 via Nuitee
P
PABLO extended_group es
9
Muy buena
Pros:

Las piscinas y el resto de instalaciones

Cons:

No poder hacer el cargo de las consumiciones en la tarjeta de acceso a la habitación

2026-04-05 via Nuitee
D
Dasha extended_group ua
10
2026-04-04 via Nuitee
P
Patty couple nl
6
Geen top hotel voor de prijs die je betaald.
Pros:

Verwarmd zwembad en locatie

Cons:

Kamer helemaal in een hoek voor de prijs die we betaalde wel iets anders verwacht.
Mieren in de badkamer heel veel, werd bijna niet op gereageerd bij de balie.
Ontbijt was niet veel en slechte koffie.
Personeel niet heel vriendelijk.
We kwamen van een ander hotel en het verschil was heel groot terwijl we daar minder hadden betaald.

2026-04-03 via Nuitee
J
jacksoncd NONE Horsham, Horsham District, West Sussex, England
10
Suite Hotel Eden Mar
Pros:

Lovely hotel with friendly, helpful and welcoming staff set in beautiful grounds with sea views. Well worth a visit.

2026-03-21 via Tripadvisor
T
Thomas family_with_children de
8
2026-03-21 via Nuitee
Z
Z9301USpaulc Couples
10
PortoBay complex. Try you won’t disappointed.
Pros:

What a lovely 9 night stay at the Suite Hotel Eden Mar to celebrate our 45th wedding anniversary. We were so happy with the suite provided
(1141) it was very spacious and comfortable and the flowers and bubbly left in the room on the day was a lovely surprise. Our board was bed and breakfast which is ideal for us because we like to eat out at night.
The breakfast was so good. Lots to choose from and the staff were so helpful and friendly. This is our 3rd stay at this complex and quite frankly we wouldn't think of staying any where else. The whole vibe of the place makes you feel welcomed and the hotel and gardens are kept in such good condition. Would highly recommend the PortoBay complex.

2026-03-18 via Tripadvisor
K
kgR8319TZ Friends getaway
8
Mid March Hiking Holiday
Pros:

We stayed at Suite Hotel Eden Mar, part of the PortoBay group, for three nights in mid-March and honestly couldn’t fault the experience.

Our room was incredibly spacious and very well equipped. It was great to have a fridge, microwave and even a small hob, giving the option to prepare your own food if you wanted to. The room itself was very clean and comfortable. The bathroom was slightly dated, but this didn’t affect our stay at all. From the balcony we had a lovely view overlooking the pool area, which was a really nice bonus.

We were visiting to celebrate a friend’s birthday and must have left the birthday card out in the room. When we returned later, the hotel had kindly left us a bottle of Prosecco, which was such a thoughtful touch and really made the celebration feel special.

The reception staff were exceptionally friendly and helpful throughout our stay. We went to reception quite a few times with questions about things to do and places to visit, and every time they were patient, informative and happy to suggest plenty of options.

One particular highlight was when they arranged a private taxi tour for us around the island for seven hours. Our driver was incredibly friendly and very knowledgeable. We simply told him the main places we hoped to see and he quickly planned a route that included so many additional viewpoints and spots along the way that we wouldn’t have discovered otherwise.

The hotel’s location in relation to Funchal was also really convenient. If you’re happy to walk, it’s essentially one straight road into the centre and takes just under 30 minutes. Alternatively, Bolt was very easy to use in the area if you preferred a quick ride.

Overall, we had a fantastic stay and would absolutely recommend Suite Hotel Eden Mar to anyone visiting Madeira.

2026-03-16 via Tripadvisor
E
evelynrU2281GB Couples
10
Everything we needed
Pros:

Location good. Rooms had everything needed. Staff helpful and breakfast full and varied. This hotel was excellent in many respects with beautiful gardens and lovely spa.

2026-03-06 via Tripadvisor
J
Julie24220 NONE
10
Our second great visit and return already booked.
Pros:

We stayed at 2 previous Hotels before we found Eden Mar. Now we would never stay anywhere else. It is amazing how many people we met who have returned to Eden Mar for many years. The gardens are amazing, and there is lots of space for everyone. Indoor pools as well as outdoor are excellent. I took advantage of the Aquaerobic sessions twice a week. We like to be able to have a kitchenette so Eden Mar is ideal for us, though there are good eating places nearby as well as in the Hotel and its sister Hotel in the same gardens, Porto Mare.

2026-03-02 via Tripadvisor
M
Miciapms Couples
10
Third time, great stay as ever.
Pros:

Third time at Portobay Resort, first time at the Eden Mar self-catering hotel. Great stay, helped by fine weather throughout. Comfortable room, great breakfast, four pools, indoor (heated) and outdoor, and glorious gardens overlooking sea, which, even in busy periods, never seem crowded. Staff friendly and helpful as ever.

2026-03-01 via Tripadvisor