Exe Plaza

Hotels
•
Exe Hotels
8.7 (7128 reviews)
Paseo de la Castellana, 191 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast variety
Cons:
Limited elevators
Old bathtubs
Some service delays

Categories

Cleanliness
8.59
Generally clean and well-maintained rooms were mentioned.
Service
8.87
Staff was described as friendly and attentive.
Location
9.1
Excellent location with access to metro and city attractions.
Room Quality
8.55
Rooms were noted as spacious and comfortable.
Amenities
8.39
Some amenities were praised, but improvements suggested for evening service.
Value for Money
8.54
Reasonable price for the quality provided, though some feel the price is high for certain experiences.
Food and Beverage
8.79
Breakfast was highly rated with good variety.
Overall Experience
8.76
Overall positive experience with minor issues like elevator wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Ideal Location near Santiago Bernabéu Stadium
Located just 2 Metro Stops away from Real Madrid's iconic stadium, Exe Plaza stands proudly next to the impressive Kio Towers on Paseo de la Castellana.

Modern Rooms with Premium Amenities
Experience comfort in the bright, air-conditioned rooms featuring flat-screen satellite TVs and private bathrooms equipped with a hairdryer and exclusive amenities.

Convenient Facilities and Services
Benefit from free WiFi, a fitness centre, on-site parking (extra charge), car hire service, and a 24-hour front desk at Exe Plaza. Make the most of your stay with easy access to Plaza de Castilla Metro Station.

Book your stay at Exe Plaza now to enjoy a perfect blend of luxury and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7128 reviews
Cleanliness: 8.59
Service: 8.87
Location: 9.1
Room Quality: 8.55
Amenities: 8.39
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
B
Barbara • family_with_children • pl
10
2026-06-06 • via Nuitee
A
andrea • extended_group • es
9
Pros:

habitación amplia y cómoda

2026-06-06 • via Nuitee
J
Joseph Breen2 • family_with_children • us
9
Pleasant stay near train to the airport
Pros:

The staff personnel were pleasant and helpful. The room was comfortable including the bed. The breakfast was outstanding. We were upgraded to a mini suite and it was much appreciated!

Cons:

The tall tub can be cumbersome to get out of but that is more of a personal preference.

2026-06-05 • via Nuitee
C
Carolina • couple • es
7
2026-06-05 • via Nuitee
J
Jorge • extended_group • es
10
2026-06-04 • via Nuitee
P
Paul • couple • us
9
Pros:

Rooms big and nice furnished. Right on subway downtown and to airport.

2026-06-04 • via Nuitee
M
Murphy • solo_traveller • ie
10
2026-06-04 • via Nuitee
V
Vanessa • couple • es
10
2026-06-04 • via Nuitee
F
Fabiola • extended_group • us
9
2026-06-03 • via Nuitee
A
Alessandra • couple • br
10
Pros:

O tamanho do quarto

Cons:

O lugar de parada do Uber, tem que subir escadas com malas pesadas

2026-06-03 • via Nuitee
M
Maria Cecilia • extended_group • es
8
Pros:

Buena atención de las chicas de recepción, nos dieron recomendación de restaurante para cenar muy acertada.

2026-06-03 • via Nuitee
M
Marelys • couple • es
10
Pros:

Muy buena ubicación. Desayuno muy variado y con. Urna relación calidad/ precio con personal amable y atento. La habitación amplia y cómoda.

Cons:

El baño creo que deberían hacer algún tipo de reforma. La bañera muy incómoda para entrar y salir. Estoy embarazada y me fue bastante incómodo.

2026-06-03 • via Nuitee
U
Ulises • solo_traveller • us
10
Excellent modern Hotel with nearby transportation and restaurants
Pros:

Centrally located near bus station in El Paseo de la Castellana. Modern Hotel, clean, secured near numerous restaurants. Easy bus and Taxi services.
Great breakfast buffet as well.
Friendly staff.

Cons:

N/A

2026-06-03 • via Nuitee
J
Juan Carlos • solo_traveller • es
9
2026-06-03 • via Nuitee
R
Rinata • solo_traveller • ml
7
2026-06-03 • via Nuitee
R
Riccardo • solo_traveller • it
9
2026-06-02 • via Nuitee
M
mificii • solo_traveller • ch
10
Pros:

Die Lage fand ich perfekt, Metro direkt vor dem Hotel, ruhig und tolle Cafes in der Nähe.
Sauberes Zimmer und sehr bequemes Bett.

2026-06-02 • via Nuitee
M
Marta • couple • es
10
2026-06-01 • via Nuitee
Y
Yurena • solo_traveller • es
10
Pros:

La habitación muy limpia. El personal amable. La ubicación es muy buena, conectada con el transporte público y muchos lugares para comer a los alrededores.

Cons:

Por poner una pega, es cara la noche, pero es evidente que al ser Madrid barato no va a ser.

2026-06-01 • via Nuitee
P
PROJECTABLE • solo_traveller • es
10
Cons:

Lo único que no me gustó de la habitación, fue que daba a la parte tresera del hotel y las vistas eran unas obras...

2026-06-01 • via Nuitee