Exe Plaza

Hotels
•
Exe Hotels
8.7 (6693 reviews)
Paseo de la Castellana, 191 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast variety
Cons:
Limited elevators
Old bathtubs
Some service delays

Categories

Cleanliness
8.59
Generally clean and well-maintained rooms were mentioned.
Service
8.87
Staff was described as friendly and attentive.
Location
9.1
Excellent location with access to metro and city attractions.
Room Quality
8.55
Rooms were noted as spacious and comfortable.
Amenities
8.39
Some amenities were praised, but improvements suggested for evening service.
Value for Money
8.54
Reasonable price for the quality provided, though some feel the price is high for certain experiences.
Food and Beverage
8.79
Breakfast was highly rated with good variety.
Overall Experience
8.76
Overall positive experience with minor issues like elevator wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Ideal Location near Santiago Bernabéu Stadium
Located just 2 Metro Stops away from Real Madrid's iconic stadium, Exe Plaza stands proudly next to the impressive Kio Towers on Paseo de la Castellana.

Modern Rooms with Premium Amenities
Experience comfort in the bright, air-conditioned rooms featuring flat-screen satellite TVs and private bathrooms equipped with a hairdryer and exclusive amenities.

Convenient Facilities and Services
Benefit from free WiFi, a fitness centre, on-site parking (extra charge), car hire service, and a 24-hour front desk at Exe Plaza. Make the most of your stay with easy access to Plaza de Castilla Metro Station.

Book your stay at Exe Plaza now to enjoy a perfect blend of luxury and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 6693 reviews
Cleanliness: 8.59
Service: 8.87
Location: 9.1
Room Quality: 8.55
Amenities: 8.39
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
D
David • family_with_children • es
10
2026-02-14 • via Nuitee
M
Miguel • solo_traveller • es
9
2026-02-14 • via Nuitee
A
Antonio • family_with_children • es
7
2026-02-14 • via Nuitee
M
Maria • couple • es
10
Estancia maravillosa
Pros:

Todo perfecto

Cons:

Nada

2026-02-14 • via Nuitee
G
Gloria • family_with_children • es
10
Estancia muy agradable en familia
Pros:

Amabilidad del personal excelente. Tienen servicio de guarda equipaje sin coste adicional. Todo muy limpio, camas y almohadas cómodas. Muy céntrico y bien conectado con el metro.
Buen desayuno y bastante completo.

Cons:

Lo único vayan con tiempo para subir y bajar por el ascensor a la hora del desayuno porque solo hay dos y tardan un montón en subir y bajar y van siempre llenos

2026-02-14 • via Nuitee
M
Mathilde • family_with_children • fr
10
Pros:

La chambre avec deux pièces distinctes pour les lits

2026-02-14 • via Nuitee
J
José Luis • family_with_children • es
8
Pros:

La cama

Cons:

Hacia frío al entrar

2026-02-13 • via Nuitee
P
Pilar • family_with_children • es
9
2026-02-13 • via Nuitee
F
Francisco • couple • es
10
2026-02-13 • via Nuitee
A
Antonio • couple • es
10
2026-02-12 • via Nuitee
M
Maria • family_with_children • es
9
2026-02-12 • via Nuitee
A
A B V • family_with_children • es
9
2026-02-12 • via Nuitee
O
Oihana • extended_group • es
8
Pros:

desayuno

Cons:

pocos ascensores, pero se entiende que lo estan rehabilitando

2026-02-12 • via Nuitee
F
Fabiola • extended_group • es
10
2026-02-11 • via Nuitee
C
Cristina • family_with_children • es
9
2026-02-11 • via Nuitee
A
Alonso Gómez • couple • es
10
2026-02-11 • via Nuitee
F
FERNANDO • family_with_children • es
10
EXCELENTE
Pros:

ES UN HOTEL PERFECTO PARA MIS NECESIDADES POR SU UBICACIÓN. LLEVO MUCHOS AÑOS UTILIZÁNDOLO PARA MIS VIAJES EN FAMILIA Y AMIGOS. SIEMPRE CUBRE LAS EXPECTATIVAS Y EL PERSONAL HACE MUY AGRADABLE LA ESTANCIA. TOTALMENTE RECOMENDADO.

Cons:

POR PONER ALGO PERO CON LA ÚNICA INTENCIÓN DE PODER MEJORAR:
1) EL TEMA DEL ASCENSOR, DEMASIADO TIEMPO DE ESPERA.
2) EN CUANTO A LAS INTOLERANCIAS, EN EL DESAYUNO HAY QUE TENER CUIDADO CON PONER LOS PRODUCTOS SIN GLUTEN CERCA DE LOS QUE SÍ QUE LO LLEVAN POR LA CONTAMINACIÓN CRUZADA

2026-02-10 • via Nuitee
V
Vladimir • solo_traveller • kz
7
Хорошее
Pros:

Локация рядом с метро

Cons:

Старая мебель, отсутствие халата и тапочек, чайника, станков с чаем и кофе, отсутствие розеток рядом с кроватью

2026-02-10 • via Nuitee
P
Patrycja • extended_group • us
8
Professional staff, clean and comfortable place, great breakfast.
Pros:

Professional and always attentive staff, with incredible customer service skills and fast responses to any reported issues, allowing customers to feel welcomed and comfortable. Delicious breakfast!

Cons:

Heating issues in the room but they were quickly assessed.

2026-02-09 • via Nuitee
P
Pape Sidya Sene • family_with_children • it
10
2026-02-09 • via Nuitee