Exe Plaza

Hotels
•
Exe Hotels
8.7 (6836 reviews)
Paseo de la Castellana, 191 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast variety
Cons:
Limited elevators
Old bathtubs
Some service delays

Categories

Cleanliness
8.59
Generally clean and well-maintained rooms were mentioned.
Service
8.87
Staff was described as friendly and attentive.
Location
9.1
Excellent location with access to metro and city attractions.
Room Quality
8.55
Rooms were noted as spacious and comfortable.
Amenities
8.39
Some amenities were praised, but improvements suggested for evening service.
Value for Money
8.54
Reasonable price for the quality provided, though some feel the price is high for certain experiences.
Food and Beverage
8.79
Breakfast was highly rated with good variety.
Overall Experience
8.76
Overall positive experience with minor issues like elevator wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Ideal Location near Santiago Bernabéu Stadium
Located just 2 Metro Stops away from Real Madrid's iconic stadium, Exe Plaza stands proudly next to the impressive Kio Towers on Paseo de la Castellana.

Modern Rooms with Premium Amenities
Experience comfort in the bright, air-conditioned rooms featuring flat-screen satellite TVs and private bathrooms equipped with a hairdryer and exclusive amenities.

Convenient Facilities and Services
Benefit from free WiFi, a fitness centre, on-site parking (extra charge), car hire service, and a 24-hour front desk at Exe Plaza. Make the most of your stay with easy access to Plaza de Castilla Metro Station.

Book your stay at Exe Plaza now to enjoy a perfect blend of luxury and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 6836 reviews
Cleanliness: 8.59
Service: 8.87
Location: 9.1
Room Quality: 8.55
Amenities: 8.39
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
M
María Yolanda • solo_traveller • es
10
2026-04-18 • via Nuitee
M
Maria • couple • es
10
2026-04-18 • via Nuitee
L
lentzaria55 • solo_traveller • gr
9
2026-04-18 • via Nuitee
F
Francisco Carlos • couple • fr
9
Great luxurious hotel for a decent price.
Pros:

We really appreciated the room upgrade because it was the celebration of our wedding. The bed was very comfortable! The breakfast was incredible with lots Spanish items such as minced tomato and tortilla de patata.

Cons:

Nothing to complain about.

2026-04-18 • via Nuitee
R
Ricardo • solo_traveller • es
7
2026-04-18 • via Nuitee
B
Bülent • extended_group • tr
8
2026-04-17 • via Nuitee
J
Jessica • couple • cl
8
2026-04-17 • via Nuitee
F
Francisco Javier • couple • es
8
Estupendo. Voy a menudo
Pros:

Todo

Cons:

Solo dos ascensores

2026-04-17 • via Nuitee
F
Fernández Piqueras • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-04-16 • via Nuitee
L
Liutauras • extended_group • lt
10
2026-04-16 • via Nuitee
R
Raya gil • solo_traveller • es
10
2026-04-16 • via Nuitee
K
Konrad • couple • pl
7
Nie polecam hotelu
Pros:

Duży pokój

Cons:

Brak wody w pokoju i automatu z wodą w lobby

2026-04-16 • via Nuitee
N
nren • solo_traveller • gr
9
Nice family and business hotel
Pros:

Nice hotel with spacious rooms (we stayed in a family room). Conveniently situated at a metro station and at a stone's throw from many bus-stations. Quiet and safe neighborhood with a number of restaurants around. City-center approximately 15'-20' by metro or bus.

Cons:

Breakfast although decent, could contain more options to choose from (e.g. filter coffee, chorizo, fried eggs etc.). Pillows, to soft for my taste.

2026-04-16 • via Nuitee
D
Díez • solo_traveller • es
8
Pros:

Ubicación

Cons:

La ducha no tenía presión y no tenía enchufes cerca de la cama

2026-04-15 • via Nuitee
N
Nacho MP • solo_traveller • es
8
Pros:

La ubicación.

Cons:

El tema del aire acondicionado en las habitaciones es de difícil gestión y es manifiestamente mejorable.

2026-04-15 • via Nuitee
F
Francisco J. • couple • es
8
Bien
Pros:

Cama

2026-04-14 • via Nuitee
J
Joaquín • solo_traveller • es
10
2026-04-14 • via Nuitee
E
Eva • family_with_children • cz
8
Hotel blízko metra i centra
Pros:

Hned u metra. Dobre snídaně

Cons:

V době snídani dlouhá čekačka na výtah. Jsou jen na dva na 11 pater. Od 1 do 11 neni vidět ve kterém patře se nachází výtah

2026-04-14 • via Nuitee
E
Elçin • extended_group • tr
10
2026-04-14 • via Nuitee
J
Joanna • couple • pl
10
Świetny pobyt w super lokalizacji
Pros:

Świetna lokalizacja, blisko dworca, a metro znajduje się zaraz przy hotelu. Bardzo miła i pomocna obsługa. Łóżko wygodne, duże, pokój czysty. Polecam :)

2026-04-14 • via Nuitee