Quality Inn Florence Muscle Shoals

I want my money back. We checked it. The room was disgusting, dirty and the place smelled we ended up at the place next door

room had cigarette smell

Couch and comforter had large stains

The bathroom was dirty. The first floor hall smell of marijuana. The pool area was not well kept the chairs were covered with bird crap. Nothing good to say about it.

Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.

Good value for the price. I will stay there again soon.

.

The employees were super nice and friendly!

I was scheduked to stay fir my son tournament at Pickwick, unfortunately my daughter had to go into the hospital here in Fl so we could not make it. Hotels.com would have refunded my night, but Quality Inn would not authorize it. I chose to jeeo the reservation since it was already paid for instead of cancelling so Quality Inn could rent it out again and make 2x the money or more as it was in demand due to 400 college kids in the tournament, plus thier families.
I spend thousands a year in travel. I will never use Quality Inn again.

The Quality Inn Florence/Muscle Shoals was probably the second worst hotel I've ever stayed in, losing the absolute worst to the meth-infused place with the busted door I once found myself in. Where to start? Perhaps with the front desk staff, who were all very nice and did their best to address concerns. There were just too many to address. First, the place is dingy, outdated and filthy. There are stains on the carpets and sticky uncleaned spills on the linoleum floors. It is incredibly unkempt. When I went to let myself into the first room I stayed in, Room 123, there was a pair of unknown shoes in the corner by the door, the sofa sagged and had hideous scary stains, black on the seats and white and crusty on the arm. The desk chair had large pieces of the plastic covering worn away, exposing bare foam. The bathroom door had a big spill of something dark dried on it. There was grime on the floor of the bathroom and someone's hair in the sink, which was cracked. It was ghastly. It was also very loud, with people hanging out in the hallway (which smelled of marijuana) and in the parking lot outside of my room. Had I not been exhausted I would have asked to be moved, but I waited until the next day, when the nice front desk lady moved me to the second floor, Room 201. It was somewhat cleaner, but the recliner was again stained, the bathroom light flickered, the faucet dripped all night and the bed was very uncomfortable. The breakfast was inedible.

The hallways smelled like cigarette smoke, bleached carpet instead of cleaned carpet, there were cheetos, a beer bottle, crumbs, and several coffee stirrers under the bed dust ruffle when we checked in, hair in the beds, stained bedspreads, sticky bathroom floor, unidentified substances on the walls, gross carpet, paper stuffed in the door peephole, etc. Just super gross. The person working the front desk when we checked in was super nice, but we still checked out early because the hotel was disgusting.

There was roaches in the room. The hotel is old and in severe need of an update.

This hotel is ABSOLUTELY disgusting! I would give it ZERO stars. The room smelled like mold, the a/c air smelled like mold when it was on and could not use the a/c, there was mold ALL in the bathroom along the ceiling and baseboards- it is honestly a health hazard. There were no other rooms available. The decor and furniture was so old and the walls had joint compound plaster that had not been fixed and repaired. We went to breakfast at 7 am and the floors were sticky and disgusting as well. Our shoes stuck to the floor. The cabinets in the eating area were falling off the hinges. There were bleach stains all over the hallway carpets leading from the main lobby to our room on the 1st floor. We should have been given a refund.

The hotel was okay, but the walls were nasty. The sheets were stained and overall, it didn’t feel clean. The carpets were bleached out and there was a residual skunk smell in the hallways.

The front staff desk are wonderful.

The building and rooms are filthy. There was mold in the bathroom. The floor boards are caked with grime. We don’t feel like we could shower. The headboards were wiped down with dirty rags. The door stopper was falling out of the wall and exposing far too many nails. There was trash in the room when we arrived. The hallways were filled with cigarette smoke. The breakfast was served from a warm fridge and a steam plate that warming. We took pictures and put them on Google reviews for the hotel.

Property due for rehab

the bed was very comfortable

There were roaches in my room.

Didn't like the over-all experience. We had to be moved to another roon because the bathroom flooresence light was "flickering" badly. The carpet in the hallway is badly worn. The maintenance has been neglected. The dack door was filthy and needs new paint. Don't know for sure but the bathroom baseboard looks like possible mold. The curtains had holes in them. I didn't see any security cameras. The breakfast they offered was ok but not great. The staff helped me when they could. They don't have a full time maintenance personnel. I would recommend finding another option before staying here.

Good and convenient location for the conference that I attended.