Spencer Hotel & Conference Centre

Hotels
8.8 (1193 reviews)
551 Windermere Road , London , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Rooms need updating
Parking inconvenience
Issues with the TV and amenities

Categories

Cleanliness
8.44
Generally clean with some outdated areas noticed, but not a major concern.
Service
9.41
Staff was lovely and helpful during the stay.
Location
9.45
Great location, convenient to the hospital and restaurants.
Room Quality
8.4
Rooms varied; some were outdated with some issues but comfortable overall.
Amenities
8.43
No microwave in the room, and some facilities needed upgrades.
Value for Money
8.39
Some guests felt the price did not match the overall quality experienced.
Food and Beverage
8.94
Breakfast buffet received positive remarks and the on-site restaurant was good.
Overall Experience
8.91
Overall satisfactory with good points but also areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:29

Property Description

Nature Retreat in London, Ontario

Scenic Parkland: Explore 30 acres of picturesque parkland with tranquil walking and cycling trails, perfect for nature enthusiasts.

Diverse Dining Options: Indulge in a culinary journey with our indoor and outdoor dining venues offering a wide array of delectable dishes and beverages.

Relaxing Atmosphere: Unwind in our private dining room, casual bar, or outdoor patio - ideal for enjoying a refreshing drink or cocktail in the beautiful weather.

Experience the perfect blend of nature and luxury at Ivey Spencer Leadership Centre. Book your stay now for an unforgettable retreat.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1193 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
D
Desjardine • family_with_children • ca
1
2026-04-16 • via Nuitee
G
GELU • solo_traveller • ca
8
2026-04-15 • via Nuitee
K
Karen • couple • ca
10
Enjoyed our one night stay and would definitely stay again!
Pros:

It was very convenient to University hospital where we were going the next day. It is a very large property as it used to be a university. I think they did a good job converting it into hotel rooms

Cons:

Nothing

2026-04-15 • via Nuitee
A
Alonso • solo_traveller • mx
10
Pros:

Very big facility

2026-04-09 • via Nuitee
D
Dean • extended_group • ca
10
2026-04-05 • via Nuitee
N
Naiyu • solo_traveller • ca
10
2026-04-04 • via Nuitee
V
Viki • family_with_children • ca
8
2026-04-02 • via Nuitee
M
Maria • extended_group • ca
9
short but a great stay
Pros:

-We were able to use a large sitting area to gather with a large group without disturbing other guests
-Have the restaurant on site was great and they setup a beautiful table for our large group and we were able to chat without bothering other guests
-Appreciated having the free parking

Cons:

nothing at this point

2026-04-01 • via Nuitee
A
Andrii • family_with_children • ca
10
Best value for money
Pros:

Cool location, you can do a lot of walking just inside the building

Cons:

All good

2026-03-30 • via Nuitee
S
Serena • couple • ca
9
2026-03-28 • via Nuitee
B
Bastien • family_with_children • ca
8
Short and sweet
Pros:

Nice location

Cons:

Nothing really

2026-03-24 • via Nuitee
L
Larry Cibulka • family_with_children • ca
8
Pros:

Quiet hotel, clean, good friendly staff

Cons:

Pillows hard

2026-03-23 • via Nuitee
I
Isabelle • couple • ca
9
The beds were extremely comfortable. Great location!
2026-03-23 • via Nuitee
V
Van • extended_group • ca
10
Good
Pros:

I did not eat breakfast there .they say not included
But when i book it at booking .com is included

2026-03-22 • via Nuitee
S
Shabnam • solo_traveller • ca
10
2026-03-21 • via Nuitee
S
Sharon • family_with_children • ca
5
We will be back
Pros:

Convenience. Quiet and always clean

Cons:

Walking so far to our room - seniors!!
TV control didn't work. The shower floor was extremely slippery - used a towel to stand on. Shower taps are hard to reach.
Also noticed that the backing on the drapes was worn off. Just not a good look for a rather stylish hotel. Of course that has no effect on a stay at the hotel.

2026-03-18 • via Nuitee
J
Janice • couple • ca
10
Always a pleasure
Pros:

Beautiful grounds meals are great. Staff is amazing rooms are

Cons:

Everything is perfect

2026-03-18 • via Nuitee
C
Colleen • couple • ca
10
Absolutely perfect night
Pros:

Great location, very quiet, beautiful large room

2026-03-16 • via Nuitee
T
Todd • extended_group • ca
10
Pros:

friendly staff, good location, good price through third party booking

Cons:

long walk to and from my room with heavy bags, There was no entrance/exit to the back parking lot from the location of my room, I had to go through the check-in entrance every time.

2026-03-09 • via Nuitee
J
John Paul • couple • ca
9
2026-03-09 • via Nuitee