The Oliver Apartamentos Pozuelo

Hotels
•
Arte Hoteles
8.4 (60 reviews)
Vía de las Dos Castillas 9B, Pozuelo de Alarcon, Madrid, 28224 , Pozuelo de Alarcon , ES
34-910-497373

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Children allowed

Facilities

Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Outdoor pool - seasonal
Smoke-free property
Self parking (surcharge)
Housekeeping on request

Review Highlights

Pros:
Friendly staff
Good location
Modern design
Cons:
Cleanliness issues
Complicated check-in
Bad smell in room

Categories

Cleanliness
6.38
Some complaints about dirty parking lot and a bad smell in the room.
Service
9.35
Friendly and helpful staff mentioned positively in multiple reviews.
Location
8.89
Generally well-located close to Madrid, with easy access.
Room Quality
8.34
Rooms noted as modern and comfortable despite some issues with odor and old equipment.
Amenities
8.87
Good amenities including a clean pool, as mentioned positively in reviews.
Value for Money
7.83
Quality/price ratio noted as poor in one review but balanced by positive mentions.
Food and Beverage
8.78
Not specifically mentioned, assumed standard quality for the hotel tier.
Overall Experience
8.75
Mixed sentiments, but some positive/recommendations balance out negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:10

Property Description

Luxurious Accommodations
Make yourself at home in one of the 38 air-conditioned rooms featuring kitchenettes with modern amenities. Stay connected with complimentary wireless internet while enjoying entertainment on flat-screen televisions.

Convenient Facilities
Featured amenities include a business center for work needs, a 24-hour front desk for assistance anytime, and laundry facilities for your convenience. Self parking is available onsite for a hassle-free experience.

Recreation and Nearby Attractions
Enjoy leisure time with a seasonal outdoor pool and take in the scenic garden views. Explore nearby attractions like Casa de Campo, Madrid Zoo Aquarium, and Plaza de España - Princesa for a memorable stay. The Oliver Apartamentos Pozuelo is your ideal choice for a relaxing retreat.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 60 reviews
Cleanliness: 6.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.78
Overall Experience: 8.75
C
Cynthia
10
Pros:

Habitación linda y cómoda.

2025-10-03 • via Nuitee
M
mariana • family
2
Pros:

Totally disappointing! Terrible quality/price ratio. Not as published, table full of holes, parking lot very dirty and dark, great for a Halloween party. First and last time.

2025-09-12 • via Nuitee
S
Stéphane
6
Manque d’entretien et checkin difficile
Pros:

Check in très compliqué . Pas de personnel à l’accueil et pas de numéro de réservation envoyé lors de la réservation.
Mauvaise odeur dans la chambre et matériel vétuste.
Deux simples lits.
Seul bon point : chambre silencieuse.

2025-09-09 • via Nuitee
L
Luis
10
Nice place in Madris
Pros:

I would recommend this place a million times over…

2025-08-17 • via Nuitee
A
Asier
10
Pros:

Very friendly and helpful staff, in fairly new and modern design and rooms.

2025-08-14 • via Nuitee
A
alexia
10
Pros:

4jours super chouette, attention tout de meme au stationnement ! ( ligne verte devant l hotel a ne pas aller ), dommage pour le tcheck in se fasse sur un ordinateur et pas avec une personne physique ! Appartement propre, lit confortable et piscine tres bien. 😀

2025-08-11 • via Nuitee
L
Luis
10
Pros:

This place is an excellent place to stay close to Madrid. Staff are great and friendly. Highly recommended

2025-08-10 • via Nuitee
R
Raquel • family_with_children
6
Pros:

Normal bien ubicado,correcto

2025-08-08 • via Nuitee
C
Carolyn
6
Pros:

The room was very small and shower room tiny, the doors of the shower cubicle hardly opened leaving a very tight squeeze to access shower cubicle. We had a cockroach in the room one night, did leave information about cockroach and emailed apartments but to date have not had reply. Never saw a member of staff the whole 4 days we stayed.

2025-06-19 • via Nuitee
R
Ramon • family_with_children
8
Pros:

Nuevamente doy una certificacion de este hotel. Deben de mejorar las cortinas, la iluminacion y que el baño bota toda el agua al banarse lo cual es incomodo.

2025-01-10 • via Nuitee
S
SERGIO • family_with_children
4
Pros:

it was very complicated to get into the hotel, the room was very hot, the AC is insuficient for the confort of the room and the passengers. not recomenable

2024-12-21 • via Nuitee
C
chun • family
6
Pros:

So far so good

2024-11-05 • via Nuitee
A
Ana
10
Pros:

There was no real person at Reception on Sunday, just a machine. No issue in the check-in, but it would have been through a phone number to fix it making it less personal and reassuring.

2024-09-30 • via Nuitee
M
Miguel
6
Pros:

Eres tú el propio recepcionista

2024-09-29 • via Nuitee
H
Hannie
10
Excelente
Pros:

Excelente ubicación, el apartamento impecable, todo muy bien.

2024-09-21 • via Nuitee
J
Jesus
10
Pros:

Excellent

2024-08-18 • via Nuitee
S
Salman
10
Pros:

All great. No complaints.

2024-07-01 • via Nuitee
M
Melissa • partner
8
Pros:

Una buena opción si buscan un lugar tranquilo en Madrid

2024-05-29 • via Nuitee
M
Mari carmen
8
Pros:

Es nuevo y se está muy tranquilo,hay terrazas para comer y tomar algo y está muy bien comunicado.
Las camas son muy cómodas es una buena opción para ir a sin agobios de tráfico a Madrid

2024-05-04 • via Nuitee
A
Alex
6
Pros:

We know this hotel and it’s fine. This time the bathroom door got stuck and the key cards stopped working. Even an extra one we had just taken out from the machine.

2024-04-07 • via Nuitee