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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Front desk (limited hours)
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Express check-in
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Access to nearby outdoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Exercise/lap pool
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Covered parking
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Garage
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location in Keystone Crossing District
TownePlace Suites by Marriott Indianapolis Keystone offers easy access to shopping, dining, and popular attractions including Lucas Oil Stadium and Butler University.
Comfort and Convenience at Your Fingertips
Enjoy complimentary hot breakfast, a fitness center, seasonal pool, and fully-equipped kitchens in every guest room.
Unbeatable Amenities and Services
With 24-hour front desk coverage, free parking, and WiFi, our all-suite hotel ensures a seamless and enjoyable stay.
Book your stay at TownePlace Suites by Marriott Indianapolis Keystone for a perfect blend of comfort and convenience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Bad area,unsafe
Drug use and lots of people in and out all night
Excelletn loaction, super firendly staff, all amenities were up to the mark
breakfast could be better, the location is closing down.
Truly the most disgusting hotel I’ve stayed in. Filthy. The carpet and sofa in the room were crusty with years of grime and there was trash everywhere outside along with broken furniture and overflowing trash bins. I would never recommend this place to anyone.
Everything was broken, old and very dirty, no light in the room, air conditioning very noisy, we didn’t live it at all
The location
The staff at the front desk and manager was rude and disrespectful
The room was clean when we got here. Except the dirty fork in the silverware tray.
We signed up for housekeeping every other day and no one ever came by for the week we were here. They also charged $60 for early check in and the website says it was supposed to be $30. The front desk lady seemed put off every time we came down to the desk. She was rude and standoffish. The fridge was shut off and there was water all over the floor when we got here.
We were very disappointed in this hotel. For a family that travels often for sports, the price for the hotel is not acceptable. Then we noticed the same day that we checked in that the price had dropped over $50 a night and they would not honor it. Overall, the online pictures did not match the reality of the wear of the actual room and building as a whole. Stains on furniture, gaps in doors that you could see light, floors felt dirty, broken doors, ripped/cracked chairs. We definitely did not appreciate housekeeping having a mini concert in the hallways at 8:30 in the morning.
Thankfully the beds and pillows were comfortable, only good thing of the stay.
When I arrived the receptionist very rude, when I left the receptionist nice but I need late check out just for 40 min and his charge me 😩
The sofa bed was a bare stained mattress I had to get sheets and make the bed myself for $215 worst return for money.
Perfectly clean, and really friendly customer service. Will stay again, and would recommend!!
This was the first time that we stayed at this hotel and it was great. The location was close to everything. The room was very nice. If you are planning on staying in the area for an extended time this is the place to stay. They had breakfast but you could also use the small kitchen in the room to make your own.
Kitchen and amenities, friendly staff, good location, affordable.
This was a great property.
Hotel staff was friendly and everything in the room appeared to work. Hotel lobby, room, and grounds were just ok. Everything seemed clean but not well maintained. We had 4 people on our reservation and had to ask for bedding for the pullout couch. I feel it was on the expensive end for what the place is.
It was the worst Marriott property that I have ever stayed at.
Dirty: Carpet was very stayed, room had odor, sleeper sofa was ripped and feces in toilet
The suite was nice that we all could be together. Beds were very comfortable. Staff was very nice and helpful. I would definitely come back again
Was in town for one night for a funeral, so we wanted something close to there and this hotel was only 10 minutes away. It was perfect for our needs and surprisingly quiet for being so close to a shopping center and major road. We were even able to find an excellent restaurant for dinner right across the street after a tough day.
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